System 75 Small-Cabinet to R8si (Blowback)
SI Installation and Upgrades
283
June 2004
8
Schedule the upgrade with the customer and inform the
customer of a service interruption (total outage) during the
upgrade. If it is not an Avaya-maintained customer, get
password information.
You can obtain downtime from QPPCNs.
Before upgr
Project Mgr
9
Verify with the customer that they do not use any login ID
subject to ASG challenge. The craft, inads, and init login
IDs must respond to a challenge. If necessary, set the required
permissions for the cust login ID.
Before upgr
Project Mgr
10
If the system is pre-R8, verify that the customer does not have
a dadmin login set to craft level. If they do, remove the login
and re-add it as dadmin set to Inads level. After the upgrade
this login will be dadmin at the dadmin service level.
Before upgr
Project Mgr
11
Coordinate the service interruption with the local account
team.
Before upgr
Project Mgr
12
To preclude a busy-out of network access trunks at the far
end, inform the support organization for each public and
private network accessed by the switch at least one day
before the scheduled upgrade.
Before upgr
Project Mgr
13
Provide translation information for the upgraded system.
Before upgr
Software
Specialist
14
Check that the inventory, tools, hardware, project manager
binder, translation information, and crash kit are at the
customer site.
Before upgr
Project Mgr
15
Complete RFA training and registration. Allow up to 48
hours before attempting to access RFA.
Before upgr
Tech, SS, SA,
Project Mgr
16
Create the license file in RFA
Before upgr
Tech, SS, SA,
Project Mgr
Upgrade preparation steps
What
When
Who
