Avaya one-X 1603, Administrator'S Manual

Page 1: ...Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 16 601443 Issue 1 June 2007 ...

Page 2: ...R INSTALLATION OF THE PRODUCT INDICATES THE END USER S ACCEPTANCE OF THE TERMS SET FORTH HEREIN AND THE GENERAL LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE AT http support avaya com LicenseInfo GENERAL LICENSE TERMS IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS YOU MUST RETURN THE PRODUCT S TO THE POINT OF PURCHASE WITHIN TEN 10 DAYS OF DELIVERY FOR A REFUND OR CREDIT Avaya grants End User a lice...

Page 3: ... Network 18 Step 2 DHCP Server to Telephone 19 Step 3 Telephone and File Server 19 Step 4 Telephone and the Call Server 19 Error Conditions 20 Chapter 3 Network Requirements 21 Network Assessment 21 Hardware Requirements 21 Server Requirements 22 DHCP Server 22 HTTP HTTPS Server 22 Required Network Information 23 Other Network Considerations 24 SNMP 24 Reliability and Performance 25 QoS 25 IEEE 80...

Page 4: ...siderations 35 Printing Button Labels 35 Chapter 5 Server Administration 37 Software Checklist 37 DHCP and File Servers 37 DHCP Server Administration 38 DHCP Generic Setup 38 Windows NT 4 0 DHCP Server 42 Verifying the Installation of the DHCP Server 42 Creating a DHCP Scope for the IP Telephones 43 Editing Custom Options 44 Adding the DHCP Option 44 Activating the Leases 45 Verifying Your Configu...

Page 5: ...ries IP Telephones 61 VLAN Considerations 67 VLAN Default Value and Priority Tagging 67 VLAN Separation 68 DNS Addressing 70 IEEE 802 1X 70 802 1X Pass Through and Proxy Logoff 71 802 1X Supplicant Operation 71 Local Administrative Options Using the Telephone Dialpad 72 Clear Procedure 73 Disable Enable Debug Mode 74 Group Identifier 75 Reset System Values 76 Restart the Telephone 77 Interface Con...

Page 6: ... Chapter 8 Administering Applications and Options 95 Customizing 1600 Series IP Telephone Applications and Options 95 The Application Status Flag APPSTAT 98 Appendix A Glossary of Terms 101 Appendix B Related Documentation 103 IETF Documents 103 ITU Documents 104 ISO IEC ANSI IEEE Documents 105 Index 107 ...

Page 7: ...The 1600 Series IP Telephones provide support for DHCP HTTP and HTTPS over IPv4 UDP which enhance the administration and servicing of the telephones These telephones use DHCP to obtain dynamic IP Addresses and HTTPS or HTTP to download new versions of software or customized settings for the telephones CAUTION CAUTION Avaya does not support many of the products mentioned in this document Take care ...

Page 8: ...to download new phone firmware upgrade script files or settings files 16xx and 96xx telephones can use either HTTP or TLS servers Backup 46xx telephones use FTP as the protocol to create and access backup files Users can specify unique backup server addresses backup directories FTP User IDs and FTP User Passwords 16xx and 96xx telephones use HTTP as the protocol to create and access backup files a...

Page 9: ...x or 96xx telephones Also there is no indication of IR interfaces in the INT Local Procedure Language As of Release 1 0 16xx telephones allow language administration As of Release 1 1 96xx IP telephones allow language administration The 96xx series telephones support more languages than the 16xx series telephones and use different language source files SNMP MIBs Although 16xx 46xx and 96xx telepho...

Page 10: ...hapter 6 Telephone Software and Application Files Describes telephone software covers application software downloads and provides information about the configuration file Chapter 7 Administering Telephone Options Describes how to use file parameters and options to administer 1600 Series IP Telephones Covers backup and restoration of telephone data Also describes how to use local procedures to cust...

Page 11: ...API Guide Document Number 16 601442 Avaya one X Deskphone Value Edition 1600 Series IP Telephone Administrator Guide Document Number 16 601443 Avaya one X Deskphone Value Edition 1603 IP Telephone User Guide Document Number 16 601444 Avaya one X Deskphone Value Edition 1608 IP Telephone User Guide Document Number 16 601446 Avaya one X Deskphone Value Edition 1616 IP Telephone User Guide Document N...

Page 12: ...ion 1600 Series IP Telephones Administrator Guide Release 1 0 See Appendix B Related Documentation for a list of non Avaya documents such as those published by the Internet Engineering Task Force IETF and the International Telecommunication Union ITU ...

Page 13: ...ynamic addressing For static addressing see the Avaya one X Deskphone Value Edition 1600 Series IP Telephone Installation and Maintenance Guide Tagging Control and VLAN administration for the telephone if appropriate as covered in Chapter 7 Administering Telephone Options Quality of Service QoS administration for the telephone if appropriate QoS is covered in QoS on page 25 and QoS on page 33 Inte...

Page 14: ...Avaya call server Chapter 4 Voice System Administration Chapter 5 Server Administration and Appendix B Related Documentation IP Addresses DHCP strongly recommended DHCP and File Servers on page 37 and especially DHCP Server Administration on page 38 Configuration file Chapter 6 Telephone Software and Application Files and Chapter 7 Administering Telephone Options Manual administration at the telep...

Page 15: ...r 7 Administering Telephone Options Interface DHCP DHCP and File Servers on page 37 and Chapter 6 Telephone Software and Application Files Configuration file strongly recommended DHCP and File Servers on page 37 and Chapter 6 Telephone Software and Application Files Manual administration at the telephone Ethernet Hub Interface Enable Disable in the Avaya one X Deskphone Value Edition 1600 IP Telep...

Page 16: ...se of VLAN IDs the usual sequence applies through HTTP HTTPS If the VLAN ID after HTTP is not zero any VLAN ID from the media server is ignored The Administrative Process The following list depicts administration for a typical 1600 Series IP Telephone network Your own configuration might differ depending on the servers and system you have in place 1 LAN and applicable servers administered to accep...

Page 17: ...dividual telephones are administered as desired Chapter 4 Voice System Administration Chapter 4 Voice System Administration DHCP server installation Install a DHCP application on at least one new or existing PC on the LAN Vendor provided instructions Administer DHCP application Add IP telephone administration to DHCP application DHCP Server Administration in Chapter 5 Server Administration HTTP HT...

Page 18: ...e out into the network identifying itself and requesting further information A router on the network receives and relays this message to the appropriate DHCP server if the phone IP address is 0 0 0 0 Administer telephones locally as applicable As a Group The GROUP System Value on page 59 and the Avaya one X Deskphone Value Edition 1600 IP Telephone Installation and Maintenance Guide Individually T...

Page 19: ...downloaded properly If the telephone determines it already has the proper file the telephone proceeds as described in the next paragraph without downloading the application file again The telephone checks and loads the application file then uses the script file to look for a settings file if appropriate The optional settings file can contain settings you have administered for any or all of the 160...

Page 20: ...the telephone to avoid unnamed registration and remain unregistered if no extension and password are provided For more information see UNNAMEDSTAT in Table 7 For more information about the installation process see the Avaya one X Deskphone Value Edition 1600 IP Telephone Installation and Maintenance Guide Error Conditions Assuming proper administration most of the problems reported by telephone us...

Page 21: ...ion Manager TN2602 IP Media Processor circuit pack Sites with a TN2302 IP Media Processor circuit pack are strongly encouraged to install a TN2602 circuit pack For Avaya Communication Manager TN799C or D Control LAN CLAN circuit pack Important Important IP telephone firmware Release 1 0 or greater requires TN799C V3 or greater CLAN circuit pack s For more information see the Communication Manager ...

Page 22: ...aya Media Server information see Chapter 4 Voice System Administration and the administration documentation for your call server For parameters related to DHCP and file servers see Chapter 5 Server Administration CAUTION CAUTION The telephones obtain important information from the script files on the file server and depend on the application file for software upgrades If the DHCP file server is un...

Page 23: ...formation about DNS see DHCP Generic Setup on page 38 and DNS Addressing on page 70 The file server file path is the root directory used for all transfers by the server All files are uploaded to or downloaded from this default directory In configurations where the upgrade script and application files are in the default directory do not use item 6 in Table 3 As the LAN or System Administrator you a...

Page 24: ...nally by means of network management tools You can use the system value SNMPADD to restrict the IP addresses from which the telephone accepts SNMP queries You can also customize your community string with the system value SNMPSTRING For more information see Chapter 5 Server Administration and Table 7 1600 Series IP Telephone Customizable System Parameters Note Note As of Release 1 0 SNMP is disabl...

Page 25: ...ormation about the extent to which your network can support any or all of the QoS initiatives see your LAN equipment documentation See QoS on page 33 about QoS implications for the 1600 Series IP Telephones All 1600 Series IP Telephones provide some detail about network audio quality For more information see Network Audio Quality Display on 1600 Series IP Telephones on page 26 IEEE 802 1P and 802 ...

Page 26: ...e various network elements in turn The telephone starts with the first address on the respective list If the communication is denied or times out the telephone proceeds to the next address on the appropriate list and tries that one The telephone does not report failure unless all the addresses on a given list fail thereby improving the reliability of IP telephony Table 4 Parameters in Real Time Pa...

Page 27: ... in the network Part of this communication identifies which TCP or UDP ports each piece of equipment uses to support each protocol and each task within the protocol For additional TCP UDP port utilization information as it applies to Avaya Communication Manager see UDP Port Selection on page 32 Depending on your network you might need to know what ports or ranges are used in the operation of 1600 ...

Page 28: ...dio port 1 only active during a call if RTCP is enabled Port audio port 2 only active during a call if RTCP monitoring is enabled Port 161 Signaling Audio and Management H 323 Gatekeeper Port 1719 Port 1720 H 323 RAS UDP IP H 323 Signaling TCP IP RTP Audio UDP IP RTCP UDP IP SNMP UDP IP SNMP MIB Viewer Port depends on MIB viewer admin Voice Monitoring Manager Port depends on Voice Monitoring Manag...

Page 29: ...a new port is used for each file requested Port 1024 5000 Operating System selected Initialization and Address Resolution DHCP Server Port 67 DHCP TCP IP HTTP Read Request TCP IP HTTPS Data ACKs Errors TCP IP DNS UDP IP HTTP Server Port 80 Port Operating System selected a new port is used for each file HTTPS Server Port 411 Port Operating System selected a new port is used for each file HTTPS Read...

Page 30: ...aling channel encryption while registering and when registered with appropriately administered Avaya Media Servers Note Note Signaling and audio are not encrypted when unnamed registration is effective Restricting the response of the 1600 Series IP Telephones to SNMP queries to only IP addresses on a list you specify Specifying an SNMP community string for all SNMP messages the telephone sends Res...

Page 31: ...lows for an Avaya Communication Manager system For more information about aliasing one telephone model as another see Using an Alias in the Administrator Guide for Avaya Communication Manager Document 03 300509 Avaya Distributed Office systems provide native support for the 1600 Series Telephones See the Avaya Distributed Office Local Manager online help for more information 1600 Series Telephone ...

Page 32: ...ed Office Local Manager online help for information about specific switch administration IP Interface and Addresses If you are using the 1600 Series IP Telephones with Avaya Communication Manager follow these general guidelines Define the IP interfaces for each CLAN and Media processor circuit pack on the switch that uses the IP Interfaces screen For more information see Administration for Network...

Page 33: ...s support both IEEE 802 1P Q and DiffServ Other network based QoS initiatives such as UDP port selection do not require support by the telephones However they contribute to improved QoS for the entire network IEEE 802 1P and 802 1Q The 1600 Series IP Telephones can simultaneously support receipt of packets using or not using 802 1Q parameters To support IEEE 802 1P Q you can administer 1600 Series...

Page 34: ...uires Avaya Communication Manager Release 3 0 or greater software For more information see Administration for Network Connectivity for Avaya Communication Manager Document Number 555 233 504 on the Avaya support Web site DIFFSERV The DiffServ values change to the values administered on the media server as soon as the telephone registers For more information see Chapter 4 Network Quality Administra...

Page 35: ...help Other Considerations When a 1616 with a BM32 is aliased as a 4620 with an EU24 the first 16 administered buttons are assigned to the telephone itself while the remaining 32 are assigned to the BM32 Printing Button Labels You can download software from www desi com that enables you to print button labels for the 1600 series telephones To download this software perform the following steps 1 Usi...

Page 36: ...Voice System Administration 36 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 ...

Page 37: ...r parameters for each IP telephone on the network The DHCP server provides the following information to the 1600 Series IP Telephones IP address of the 1600 Series IP Telephone s IP address of the Gatekeeper board on the Avaya Media Server IP address of the HTTP or HTTPS server The subnet mask IP address of the router DNS Server IP address Administer the LAN so each IP telephone can access a DHCP ...

Page 38: ...n edit an associated settings file to customize telephone parameters for your specific environment For more information see Chapter 7 Administering Telephone Options DHCP Server Administration This document concentrates on the simplest case of the single LAN segment Information provided here can be used for more complex LAN configurations CAUTION CAUTION Before you start understand your current ne...

Page 39: ...ts of the MAC address for the telephone is 00 04 0D E if the OID is 00 09 6E L if the OID is 00 60 1D and X if the OID is anything else and where hhhhhh are ASCII characters for the hexadecimal representation of the last three octets of the MAC address for the telephone Option 15 DNS Domain Name This string contains the domain name to be used when DNS names in system parameters are resolved into I...

Page 40: ...ase expires the telephone sends an ARP Request for its own IP address every five seconds The request continues either forever or until the telephone receives an ARP Reply After receiving an ARP Reply the telephone displays an error message sets its IP address to 0 0 0 0 and attempts to contact the DHCP server again Option 52 Overload Option if desired If this option is received in a message the te...

Page 41: ... Option 6 aaa aaa aaa aaa Option 15 dnsexample yourco com zzz zzz zzz zzz Option 242 MCIPADD xxxx xxx xxx xxx Depending on the DHCP application you choose be aware that the application most likely does not immediately recycle expired DHCP leases An expired lease might remain reserved for the original client a day or more For example Windows NT DHCP reserves expired leases for about one day This re...

Page 42: ...HCP Server is listed as one of the Network Services on the Services tab 4 If it is listed continue with the next section If it is not listed install the DHCP server Table 5 DHCPACK Setting of System Values System Value Set to IPADD The yiaddr field NETMASK Option 1 if received GIPADD Option 3 if received which might be a list of IP addresses TLSSRVR The siaddr field if that field is non zero HTTPS...

Page 43: ... addresses range a In the Exclusion Range Start Address field enter the first IP Address in the range that you want to exclude b In the Exclusion Range End Address field enter the last IP Address in the range that you want to exclude c Click the Add button d Repeat steps a through c for each IP address range to be excluded Note Note Avaya recommends that you provision the 1600 Series IP Telephones...

Page 44: ... 9 Click the OK button 10 For the Option Name field select 003 Router from the drop down list 11 Click Edit Array 12 Enter the Gateway IP Address recorded in Table 3 Required Network Information Before Installation Per DHCP Server for the New IP Address field 13 Select Add and then OK Adding the DHCP Option Use the following procedure to add the DHCP option 1 Highlight the scope you just created 2...

Page 45: ... Select Start Programs Admin Tools DHCP Manager 2 Expand Local Machine in the DHCP servers window by double clicking until the sign changes to a sign 3 In the DHCP servers frame click the scope for the IP telephone 4 Select Defaults from the DHCP_Options menu 5 In the Option Name pull down list select 242 1600OPTION 6 Verify that the Value String box contains the correct string from DHCP Server Ad...

Page 46: ...d Configuring a DHCP Scope Use the following procedure to create and configure a DHCP scope 1 Select Start Programs Administrative Tools DHCP 2 In the console tree click the DHCP server to which you want to add the DHCP scope for the IP telephones This is usually the name of your DHCP server machine 3 Select Action New Scope from the menu Windows displays the New Scope Wizard to guide you through ...

Page 47: ...ight clicking the Address Pool under the newly created scope and selecting the New Exclusion Range option Click the Next button after you enter all the exclusions The Lease Duration dialog box displays 10 For all telephones that obtain their IP addresses from the server enter 30 days in the Lease Duration field This is the duration after which the IP address for the device expires and which the de...

Page 48: ...d 4 In the Option Type Name field enter any appropriate name for example Avaya IP Telephones 5 Change the Data Type to String 6 In the Code field enter 242 then click the OK button twice The Predefined Options and Values dialog box closes leaving the DHCP dialog box enabled 7 Expand the newly created scope to reveal its Scope Options 8 Click Scope Options and select Action Configure Options from t...

Page 49: ... Servers on page 37 CAUTION CAUTION The files defined by HTTP server configuration must be accessible from all IP telephones invoking those files Ensure that the file names match the names in the upgrade script including case since UNIX systems are case sensitive Note Note Use any HTTP application you want Commonly used HTTP applications include Apache and Microsoft IIS Important Important You mus...

Page 50: ... es of the Avaya HTTP server HTTP Configuration for Backup Restore For IIS Web Servers For IIS 4 0 WinNT4 0 IIS 5 0 Win2000 IIS 5 1 WinXP IIS 6 0 Win2003 1 Create a backup folder under the root directory of your Web server All backup files will be stored in that directory For example if your backup folder is C Inetpub wwwroot backup the 46xxsettings txt file should have a line similar to SET BRURI...

Page 51: ... line similar to SET BRURI http www website com 2 Edit your Web server configuration file httpd conf 3 Uncomment the two LoadModule lines associated with DAV LoadModule dav_module modules mod_dav so LoadModule dav_fs_module modules mod_dav_fs so Note Note If these modules are not available on your system typically the case on some Unix Linux Apache servers you have to recompile these two modules m...

Page 52: ...media server you do not need to know the specific parameter names since the media server handles that For more information Table 6 lists the parameter names from 1600 Series IP Telephone Customizable System Parameters and the corresponding field name from the media server HTTP server application Any limits restrictions etc about the parameters are built into the media server Note Note The Web Conf...

Page 53: ...SYS English Language Selection Status LANG0STAT Language File Name LANGxFILE with x being 1 4 Event Log Security Level LOGLOCAL Syslog Server Address LOGSRVR Management Complex IP Addresses MCIPADD Voice Mail Telephone Number MSGNUM User Options Access OPSTAT Telephone Country Code PHNCC Telephone Dial Plan Length PHNDPLENGTH International Access Code PHNIC Long Distance Access Code PHNLD National...

Page 54: ...edure Password PROCPSWD Local Dialpad Procedures Allowed PROCSTAT Reregistration Timer REREGISTER RTCP Monitor IP Address RTCPMON Source IP Addresses for SNMP Queries SNMPADD SNMP Community String SNMPSTRING Subscription List SUBSCRIBELIST Trusted Domains Paths TPSLIST Unnamed Registration Status UNNAMEDSTAT Secondary Ethernet Interface Layer 2 Frame Tagging VLANSEP Wait Time for DHCP Offer VLANTE...

Page 55: ...he proper application file from the HTTP server The file server downloads the file and conducts some checks to ensure that the file was downloaded properly If the telephone determines it already has the proper file the telephone proceeds to the next step without downloading the application file again After checking and loading the application file the 1600 Series IP Telephone if appropriate uses t...

Page 56: ...nes Other useful information such as a ReadMe file and a settings file template to customize parameters and settings and the latest binary code Upgrade Script File An upgrade script file tells the IP telephone whether the telephone needs to upgrade software The Avaya IP Telephones attempt to read this file whenever they reset The upgrade script file also points to the settings file You download a ...

Page 57: ... associated parameter_name so the default or previously administered value is retained All values must be text strings even if the value itself is numeric a dotted decimal IP address and so on Note Note Enclose all data in quotation marks for proper interpretation The upgrade script file Avaya provides includes a line that tell the telephone to GET 46xxsettings txt This lines causes the telephone ...

Page 58: ...g off enhanced local dialing for 96xx Series IP Telephones DNSSRVR dnsexample yourco com ENDIALSTAT 0 See Chapter 7 Administering Telephone Options for details about specific values You need only specify settings that vary from defaults although specifying defaults is harmless VLAN separation controls whether or not traffic received on the secondary Ethernet interface are forwarded on the voice VL...

Page 59: ...ault meaning your largest group is assigned as Group 0 2 At each non default telephone instruct the installer or user to invoke the GROUP Local dialpad Administrative procedure as specified in the Avaya one X Deskphone Value Edition 1600 IP Telephones Installation and Maintenance Guide and specify which GROUP number to use The GROUP System value can only be set on a phone by phone basis 3 Once the...

Page 60: ...Telephone Software and Application Files 60 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 ...

Page 61: ...eries IP Telephones using script files Some DHCP applications have limits on the amount of user specified information The administration required can exceed those limits for the more full featured telephone models You might choose to completely disable the capability to enter or change option settings from the dialpad You can set the system value PROCPSWD as part of standard DHCP HTTP administrati...

Page 62: ...off BRURI Null URL used for backup and retrieval of user data Specify HTTP server and directory path to backup file Do not specify backup file name Value 0 255 ASCII characters Null is a valid value and spaces are allowed DHCPSTD 0 DHCP Standard lease violation flag Indicates whether to keep the IP address if there is no response to lease renewal If set to 1 No the telephone strictly follows the D...

Page 63: ...N that is separate from the default data VLAN If the VLAN identifier is to be configured via H 323 signaling based on Avaya Communication Manager administration forms it should not be set here LANG0STAT 1 Controls whether the built in English language text strings can be selected by the user Valid values are 0 User cannot select English language text strings 1 User can select English language text...

Page 64: ...setting for view oriented applications for example the Network Information application as applicable c setting for Logout application if applicable The binary 0 does not allow an end user to see or invoke options and related applications The binary 1 allows full display and access to all options and related applications PHNCC 1 Telephone country code The administered international country code for...

Page 65: ...y Ethernet interface off disabled 1 auto negotiate 2 10Mbps half duplex 3 10Mbps full duplex 4 100Mbps half duplex 5 100Mbps full duplex and 6 1000Mbps full duplex if supported by the hardware PHY2VLAN 0 VLAN identifier used by frames received on or forwarded to the secondary Ethernet interface Set this parameter only when VLAN separation is 1 enabled Value is 1 4 ASCII numeric digits from 0 to 40...

Page 66: ...eived via DHCP or via this configuration file A manually programmed IP address will only be used if it is not 0 0 0 0 so this parameter may be used to allow only specific telephones to use a different value than otherwise provided by this configuration file If STATIC is to be used to select a manual override of file server IP address es STATIC must be set via DHCP not via this configuration file S...

Page 67: ... tagged by the 1600 Series IP Telephone through without overwriting or removing them Set the system value L2QVLAN to the VLAN ID appropriate for your voice LAN Another system value you can administer is VLANTEST VLANTEST defines the number of seconds the 1600 IP Series Telephone waits for a DHCPOFFER message when using a non zero VLAN ID The VLANTEST default is 60 seconds Using VLANTEST ensures th...

Page 68: ...one See the Reset procedure in the Avaya one X Deskphone Value Edition 1600 Series IP Telephones Installation and Maintenance Guide VLAN Separation VLAN separation controls whether or not traffic received on the secondary Ethernet interface can be forwarded on the voice VLAN VLAN separation also controls whether network traffic received on the data VLAN can be forwarded to the telephone The follow...

Page 69: ...qual to the PHY2PRIO value Untagged frames received on the secondary Ethernet interface are not changed before forwarding VLANSEP is 1 On Enabled AND the telephone is not tagging frames OR if the telephone is tagging frames with a VLAN ID equal to PHY2VLAN OR if the PHY2VLAN value is zero The Ethernet switch forwarding logic determines that frames received on the Ethernet line interface are forwar...

Page 70: ...VR and DOMAIN values so you can use those names later in the script Note Note Administer Options 6 and 15 appropriately with DNS servers and Domain names respectively IEEE 802 1X Certain 1600 Series IP Telephones support the IEEE 802 1X standard for pass through and Supplicant operation The system parameter DOT1X determines how the telephones handle 802 1X multicast packets and proxy logoff as fol...

Page 71: ...password are not overwritten by telephone software downloads The default ID is the MAC address of the telephone converted to ASCII format without colon separators and the default password is null Both the ID and password are set to defaults at manufacture EAP Response Identity frames use the ID in the Type Data field EAP Response MD5 Challenge frames use the password to compute the digest for the ...

Page 72: ...authenticating devices These switches support the following two scenarios Standalone telephone Telephone Only Authenticates When the IP telephone is configured for Supplicant Mode DOT1X 2 the telephone can support authentication from the switch Telephone and PC Dual Authentication Both the IP telephone and the connected PC can support 802 1X authentication from the switch The IP telephone may be c...

Page 73: ...a to default values The C L E A R option does not affect the software load itself If you have upgraded the telephone the telephone retains the latest software Once you have cleared a telephone you can administer it normally CAUTION CAUTION This procedure erases all administered data without any possibility of recovering the data Use the following procedure to clear the telephone of its administrat...

Page 74: ...ok and idle press the following sequence of keys on the faceplate of the telephone Mute 3 3 2 8 4 Mute D E B U G Note Note Press the Mute button momentarily Do not press this button while pressing other keys buttons 2 After entry of the command sequence the following displays based on the current value of the system value NVDEBUG If a value different from the current NVDEBUG value is entered the f...

Page 75: ...e G R O U P Note Note Press the Mute button momentarily Do not press this button while pressing other keys buttons The following text displays left justified at the top of the display where ddd is the Group value 1 Enter a valid Group value 0 999 If a value different from the current Group value is entered the following text displays left justified at the top of the display 2 Press the button to t...

Page 76: ...e Press the Mute button momentarily Do not press this button while pressing other keys buttons The IP telephones display the following text left justified at the top of the display CAUTION CAUTION As soon as you press the button all static information except the extension number and password will be erased without any possibility of recovering the data 2 If you do not want to reset the system valu...

Page 77: ...not press this button while pressing other keys buttons The IP telephones display the following text left justified at the top of the display 2 Press the button to reset values to their defaults or to continue a restart without resetting the values to their defaults The telephones display the following text left justified at the top of the display while the system values are reset to defaults Once...

Page 78: ... of PHY1STAT defined as Status is auto when PHY1STAT 1 Status is 10Mbps HDX when PHY1STAT 2 Status is 10Mbps FDX when PHY1STAT 3 Status is 100Mbps HDX when PHY1STAT 4 Status is 100Mbps FDX when PHY1STAT 5 3 To change the PHY1 value press Depending on the current value the next sequential valid PHY1 value is selected and displayed as the status For example if the current value is 10Mbps HDX 2 press...

Page 79: ...restored to its previous state The View Administrative Option If you are using static addressing and encounter problems use the following procedure to verify the current values of system parameters and file versions Note Note Unless otherwise prevented using administration the user can view but not change most of the parameters associated with Local Administrative Procedures For more information a...

Page 80: ...to the next line Press the button at any time during viewing to terminate the procedure and restore the user interface to its previous state The names and values display in the following order View settings next exit Table 9 Parameter Values Name System Value Format Model 16ccDccc Up to 8 ASCII characters MODEL value Phone SN cccccccccccccccccc Telephone Serial Number up to 18 ASCII characters PWB...

Page 81: ...ETMASK value Router nnn nnn nnn nnn Up to 15 ASCII characters the IP address of the router in use File server nnn nnn nnn nnn nnnnn Up to 21 ASCII characters IP address and port of last file server used successfully during initialization or 0 0 0 0 if no file server was used successfully Call server nnn nnn nnn nnn nnnnn Up to 21 ASCII characters IP address and port of the call server currently in...

Page 82: ...programming 1 Start manual address programming by performing one of the following steps a During normal DHCP processing press the key while to program displays during the DHCP process or b While the telephone is on hook and idle press the following sequence of keys on the faceplate of the telephone Mute 2 3 3 7 Mute A D D R Protocol cccccccc filename ext cccccccc Ethernet bootcodename Up to 8 ASCI...

Page 83: ...ss 3 Enter the Gatekeeper IP address followed by the button The telephone displays where nnn nnn nnn nnn is the current system value of the gateway router IP address 4 Enter the Gateway router IP address followed by the button The telephone displays where nnn nnn nnn nnn is the current system value of the IP netmask 5 Enter the IP netmask followed by the button The telephone displays where nnn nnn...

Page 84: ...o show the current status of 802 1Q 8 Press the button to continue the procedure without changing the displayed status of 802 1Q The telephone displays the following text where dddd is the current system value of the 802 1 VLAN ID 9 Enter a valid value between 0 and 4094 for the new value of the 802 1 VLAN ID The telephone displays the following message where ddd is the number of seconds to wait f...

Page 85: ...the telephone Mute 5 6 4 Mute L O G Note Note Press the Mute button momentarily Do not press this button while pressing other keys buttons 2 After entry of the command sequence the telephone displays the following text depending on the current value of the system parameter NVLOGSTAT where status is the type of logging indicated by the NVLOGSTAT value defined as Status is disabled when NVLOGSTAT 0 ...

Page 86: ...e the procedure or the button to save the new value If you press the button the telephone displays the following text The telephone saves the new value Logoff Use the following procedure to log off a telephone CAUTION CAUTION Once a telephone is logged off a password and extension might be needed to log back on 1 While the telephone is on hook and idle press the following sequence of keys on the f...

Page 87: ...e 8 3 7 8 Mute T E S T Note Note Press the Mute button momentarily Do not press this button while pressing other keys buttons All telephones show the following text left justified at the top of the display for 1 second after self test is invoked A block character with all pixels on then displays in all display character locations for 5 seconds Display of the block character helps to find bad displ...

Page 88: ...the language name as it should be presented to the user for selection a translation of each available language name into all other languages an indication of the preferred character input method as shown in Table 10 text string replacements for the built in English text strings for example entry prompts and error messages and an indication of the font corresponding to the language Table 10 Languag...

Page 89: ...ting is LANG1FILE mlf_german txt and LANG2FILE mlf_french txt LANG0STAT Allows the user to select the built in English language when other languages are downloaded If LANG0STAT is 0 and at least one language is downloaded the user cannot select the built in English language If LANG0STAT is 1 the user can select the built in English language text strings LANGSYS The file name of the system default ...

Page 90: ...ed States set the PHNCC value to 1 for the United States In all cases the digits the telephones insert and dial are subject to standard Avaya Media Server features and administration This includes Class of Service COS Class of Restriction COR Automatic Route Selection ARS and so on As indicated in Table 7 you can administer the system parameter ENHDIALSTAT to turn off the Enhanced Local Dialing fe...

Page 91: ...lash is appended to the BRURI value then the file name is appended to that Note Note A directory path and or a port number can be included in BRURI as specified in IETF RFCs 2396 and 3986 HTTP authentication is supported for both backup and restore operations The authentication credentials and realm are stored in re programmable non volatile memory which is not overwritten when new telephone softw...

Page 92: ...is the value of NVPHONEXT on the HTTP server to a user specified directory Backup formats are as follows In addition to the parameters listed in Table 7 a backup saves the options and non password parameters shown in Table 12 Table 11 Backup File Formats Item Data Value Format Generic name value Contacts ABKNAMEmmm ENTRY_NAME ABKNUMBERmmm ENTRY_NUM BER_1 where mmm is the one two or three digit ent...

Page 93: ... not be changed This prevents a user from bypassing the administration of OPSTAT and changing options settings in the backup file Table 12 Options and Non Password Parameters Saved During Backup Parameter Name Setting LANGUSER Display Language LOGACTIVE Call Log Active LOGBRIDGED Log Bridged Calls LOGLINEAPPS Log Line Calls LOGOTHERANS Log Calls Answered By Others OPTAGCHAND Handset Automatic Gain...

Page 94: ...at name value For specific formats see Backup All identifiers for example names are interpreted in a case insensitive manner but the case of parameter values Contact names and numbers is preserved Spaces preceding within or following a name are treated as part of the name CR and LF UTF 16 characters 0x000D and 0x000A respectively are interpreted as line termination characters Blank lines are ignor...

Page 95: ...e in the same directory as the application file If you do not edit the 46xxsettings txt file those telephones use default settings only The 46xxsettings file is available as a standalone download If you already have such a file because you downloaded it for a previous 1600 Series 9600 Series or 4600 Series IP Telephone release installing the standalone file overwrites the original file Note Note T...

Page 96: ...t of 111 grants access to all options and related applications Single digit valid values are 1 user can access all options including Logout 2 user can access only view oriented applications Three digit valid values are a concatenation of binary values in the form abc where each letter represents a 0 disabled off or 1 enabled on interpreted as a base settings for all user options and related applic...

Page 97: ...ne Application Programmer Interface API Guide Document Number 16 300256 Backup Restore Parameters BRURI Null Mandator y URL used for backup and retrieval of user data Specify HTTP server and directory path to backup file Do not specify backup file name Value 0 255 ASCII characters Null is a valid value and spaces are allowed If this value is null or begins with a character sequence other than http...

Page 98: ...less you override them by appropriate OPSTAT parameter administration Displayed options have no effect while the application is suppressed In Table 14 Contact changes are not allowed means the Contact application displays and the user can make calls as normal Any controls that allow the user to change any aspect of the Contact application do not display This restriction includes the ability to add...

Page 99: ...like Concierge but does not allow the user to create new entries When you set APPSTAT to any valid value other than 1 the telephone does not accept any Contact button label changes that might have been made directly on a backup file Only the existing labels of the telephone are used This restriction prevents circumvention of the APPSTAT restrictions ...

Page 100: ...Administering Applications and Options 100 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 ...

Page 101: ...ifferentiated Services an IP based QoS mechanism DNS Domain Name System an IETF standard for ASCII strings to represent IP addresses The Domain Name System DNS is a distributed Internet directory service DNS is used mostly to translate between domain names and IP addresses Avaya 1600 Series IP Telephones can use DNS to resolve names into IP addresses In DHCP TFTP and HTTP files DNS names can be us...

Page 102: ...signaling protocol exchanged between the IP telephone and the call server Signaling channel encryption provides additional security to the security provided by media channel encryption SIP Session Initiation Protocol An alternative to H 323 for VoIP signaling This protocol is not applicable to 1600 Series IP Telephones SNTP Simple Network Time Protocol An adaptation of the Network Time Protocol us...

Page 103: ...ber 1984 by J Mogul STD 5 RFC 922 User Datagram Protocol UDP August 28 1980 by J Postel STD 6 RFC 768 Transmission Control Protocol TCP September 1981 by Information Sciences Institute STD 7 RFC 793 Domain Names Concepts and Facilities DNS November 1987 by P Mockapetris STD 13 RFC 1034 Domain Names Implementation and Specification DNS November 1987 by P Mockapetris STD 13 RFC 1035 An Ethernet Addr...

Page 104: ...ocuments are available for a fee from the ITU Web site http www itu int Recommendation G 711 Pulse Code Modulation PCM of Voice Frequencies November 1988 Recommendation G 722 7 kHz Audio Coding within 64 kbit s November 1988 Recommendation G 729 Coding of speech at 8 kbit s using Conjugate Structure Algebraic Code Excited Linear Prediction CS ACELP March 1996 Annex A to Recommendation G 729 Reduce...

Page 105: ...rks Common specifications Part 3 Media Access Control MAC Bridges IEEE Std 802 1Q 1998 IEEE Standards for Local and Metropolitan Area Networks Virtual Bridged Local Area Networks IEEE Std 802 3af 2003 IEEE Standard for Information technology Telecommunications and information exchange between systems Local and metropolitan area networks Specific requirements Part 3 Carrier Sense Multiple Access wi...

Page 106: ...Related Documentation 106 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 ...

Page 107: ...lication Status Flags and Their Meaning 98 Applications and Options Administering 95 Applications Customizing 95 Application specific parameters administering 15 APPSTAT 98 Assessment of Network 21 B Backup 92 Backup File Formats 92 Backup Options and Non Password Parameters Saved93 Backup Restore 91 Backup Restore HTTP Configuration 50 button labels 35 C Call Server Requirements 31 Call Transfer ...

Page 108: ...on Other Considerations 34 Media Server Field Names and Corresponding Script File Parameter Names 52 N NAT 34 Network Assessment 21 Network Audio Quality Display 26 Network Considerations Other 24 Network Information Required 23 Network Requirements 21 O Options and Applications Administering 95 Options Administering 61 Options Customizing 95 Options entering using the Telephone Dialpad 72 Options...

Page 109: ... 76 T Tagging and VLAN administering 14 TCP UDP Port Utilization 27 Telephone Administration 14 35 Telephone Administration Other Considerations 35 Telephone and Call Server initialization 19 Telephone and File Server initialization 19 Telephone Initialization Process 18 Telephone Options Administering 61 Telephone Software and Application Files 55 Telephone to Network initialization 18 Terms Glos...

Page 110: ...110 Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Release 1 0 Index ...