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Converting an S8300 from ICC to LSP and upgrading Communication Manager from 2.0.x to 2.x

28 Converting an Avaya S8300 Media Server Between ICC and LSP Modes 

Follow the detailed procedures in Installation and Upgrades for Avaya G700 Media Gateway 
and Avaya S8300 Media Server
, 555-234-100, Issue 8, April 2005, for most of the tasks in this 
conversion scenario.

Before going to the site

Perform the tasks in this section before going to the customer site.

Task

Steps/Comments

1. Redesign networks.

Assess the impact of the ICC to LSP conversion on 
all voice and voice messaging network nodes. Plan 
for any necessary changes to network elements. 

In particular, collect the primary server configuration 
information for the new LSP; that is, host name and 
IP address, primary controller IP address(es), DNS/
DHCP IP addresses (if used), UPS IP addresses (if 
used), static routes data (if used), time server data, 
modem return route data (if supported by Avaya 
Services).

2. Create/update license 

and authentication files 
on the RFA web site.

Go to http://rfa.avaya.com and follow the steps in

 

Converting between an ICC and LSP

 (or a similar 

region-specific document if the system is outside the 
U.S.) to create new license and authentication files 
for the LSP.

If the new primary controller that will support the LSP 
is being migrated to Communication Manager 2.x, 
you need to create a new license file for the primary 
controller.

3. Obtain post-upgrade 

service pack file, if any.

Go to 

http://support.avaya.com

 and click Downloads to 

see if there is a service pack file available for the 
Communication Manager release you are upgrading to. 
For example, release 2.1, load 411.7. If there is a service 
pack file available, download it and take it to the site.

Summary of Contents for S8300 Series

Page 1: ...Converting an Avaya S8300 Media Server Between ICC and LSP Modes 03 300321 Issue 2 June 2005 ...

Page 2: ...nvasions to humans Mischief troubling but apparently innocuous tampering Harm such as harmful tampering data loss or alteration regardless of motive or intent Be aware that there may be a risk of unauthorized intrusions associated with your system and or its networked equipment Also realize that if such an intrusion should occur it could result in a variety of losses to your company including but ...

Page 3: ...e the quantity of devices that may be connected to the telephone line Excessive RENs on the telephone line may result in devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company REN is not required for ...

Page 4: ... Supplier s Declaration of Conformity SDoC Avaya Inc in the United States of America hereby certifies that the equipment described in this document and bearing a TIA TSB 168 label identification number complies with the FCC s Rules and Regulations 47 CFR Part 68 and the Administrative Council on Terminal Attachments ACTA adopted technical criteria Avaya further asserts that Avaya handset equipped ...

Page 5: ...unication Manager from 2 0 x to 2 x 27 Chapter 4 Converting an S8300 from LSP to ICC and upgrading Communication Manager from 2 0 x to 2 x 35 Chapter 5 Converting an S8300 from ICC to LSP Communication Manager 2 1 or later 45 Chapter 6 Converting an S8300 from LSP to ICC Communication Manager 2 1 or later 51 Chapter 7 Migrating a G350 LSP to a G700 LSP Communication Manager 2 1 or later 59 Chapter...

Page 6: ...Contents 6 Converting an Avaya S8300 Media Server Between ICC and LSP Modes ...

Page 7: ...ment Administrator Guide for Avaya Communication Manager 03 300509 Converting between an ICC and LSP which is for U S based systems only Similar documents for non US systems should be available from the regional web sites In this scenario an S8300A configured as an internal call controller ICC and running Communication Manager release 1 x is replaced by an S8300B running Communication Manager rele...

Page 8: ...data if supported by Avaya Services 2 Create update license and authentication files on the RFA web site Go to http rfa avaya com and follow the steps in Converting between an ICC and LSP or a similar region specific document if the system is outside the U S to create new license and authentication files for the LSP If the new primary controller that will support the LSP is being migrated to Commu...

Page 9: ...lease to which you are upgrading For example release 2 1 load 411 7 If there is a service pack file available download it and take it to the site 6 Obtain the Communication Manager 2 x software CD and a USB CD ROM drive The steps to remaster the S8300 hard drive and install the 2 x release of Communication Manager software require the Server CD and an external USB CD ROM drive Task Steps Comments ...

Page 10: ...estore You must manually record all configuration data for later reentry Release 1 2 x 1 3 R011x 02 110 4 R011x 03 526 6 You need the service pack that sets up the Linux backup restore feature on the Maintenance Web Interface You install the pre upgrade service pack then back up and restore the system files If you back up the files to the customer s network you must minimally reconfigure the media...

Page 11: ... or on the media gateway processor MGP The headings below indicate on which of these devices the task is performed On the new LSP s primary controller 1 Administer the primary controller that the LSP after conversion will use Start on page 157 if the primary controller is an S8300 Start on page 163 if the primary controller is an S8700 or S8500 Assign node names Administer network regions Associat...

Page 12: ...rify Reassign IA770 endpoints to the messaging system used by this primary controller Enter test messages to verify On the DHCP server 4 Update the alternate controller list on the DHCP server See page 175 On the gateway 5 Telnet to the MGP and change the gateway s controller list Start on page 487 Clear the gateway s controller list Enter the IP addresses of the primary controller and up to three...

Page 13: ...u have not already done so in the Record Configuration Information task record all of the configuration information regardless of the release from which you are upgrading You will re enter some of this information after the upgrade 11 Replace the S8300A with the S8300B if necessary Page 238 Shut down the S8300A Remove the S8300A from the gateway If the gateway is a G700 the LED panel must be remov...

Page 14: ...ting on page 464 ending on page 478 Fill in each Configure Server screen with data for the LSP Some of the configuration data will be the same as that for the ICC On the Configure Local Survivable Processor screen select one of the three LSP choices depending on the primary controller type 18 Reboot the LSP Open a SAT session and enter reset system 4 After the reboot the LSP should be registered w...

Page 15: ...e 21 If the LSP s translations have not synchronized with the primary controller invoke translation synchronization On the primary controller enter the Linux command filesync a ipaddress where ipaddress is the IP address of the LSP Ensure that the translation synchronization completed successfully Wait several minutes then check the timestamp of the LSP translation files using the SAT command disp...

Page 16: ...Converting an S8300 from ICC to LSP and upgrading Communication Manager from 1 x to 2 x 16 Converting an Avaya S8300 Media Server Between ICC and LSP Modes ...

Page 17: ...port avaya com and navigate to Installations Migrations Upgrades Configurations then select the appropriate document Administrator Guide for Avaya Communication Manager 03 300509 Converting between an LSP and ICC which is for U S based systems only Similar documents for non US systems should be available from the regional web sites In this scenario an S8300A configured as an LSP and running Commun...

Page 18: ...ular collect the server configuration information for the new ICC that is host name and IP address primary controller IP address DNS DHCP IP addresses if used UPS IP addresses if used static routes data if used time server data modem return route data if supported by Avaya Services 2 Create update license and authentication files on the RFA web site Go to http rfa avaya com and follow the steps in...

Page 19: ... Pre upgrade service pack requirement Release 1 0 1 1 x all other 1 x x releases not listed below R011x 01 xxx x On the Maintenance Web Interface the pre upgrade service pack is not compatible therefore there is no provision for Linux backup restore You must manually record all configuration data for later reentry Release 1 2 x 1 3 R011x 02 110 4 R011x 03 526 6 You need the service pack that sets ...

Page 20: ...done on a server or gateway on the LSP ICC S8300 on the primary controller for the LSP on a DHCP server or on the gateway processor MGP The headings below indicate on which of these devices the task is performed Note Note If additional LSPs are to be assigned to the converted ICC they must be upgraded first then the conversion and upgrade of the new ICC can proceed On the LSP s primary controller ...

Page 21: ...eset MGP On the new ICC 5 Verify that the media gateway has registered with the new ICC Open a SAT session on the new ICC and enter list media gateway Verify that the Registered field Reg is set to y Place a test call 6 Install pre upgrade software service pack if necessary Page 233 7 Perform Linux migration backup Page 235 8 Record configuration information Page 232 If you have not already done s...

Page 22: ...0B and CWY1 board together with the LED panel for a G700 into the gateway 10 Upgrade the S8300B Starting on page 239 ending on page 250 Set Telnet parameters Remaster hard drive and install upgrade software If using IA770 select yes on Install AUDIX screen Verify software version Copy files to the S8300 license file authentication file service pack file 11 Restore data Page 251 Select the restore ...

Page 23: ... ICC Start on page 157 Assign node names Administer network regions Associate other LSPs if any with a network region Administer the LSP screen 18 Administer the media gateway Starting on page 170 Add media gateway Repeat for each gateway to be controlled by the converted LSP For this scenario the gateway will not automatically register with the primary controller at this point Skip the subtasks V...

Page 24: ...T commands Place test calls to verify Reassign messaging system users of the current primary controller to the messaging system used by the new ICC Enter test messages to verify 22 Remove endpoints from the current primary controller that will be controlled by the new ICC Remove endpoints from the current primary controller 23 Upgrade the gateway Firmware Start on page 267 Using the Avaya Installa...

Page 25: ...e ICC s translations date and time enter list configuration software 28 If the LSPs if any translations have not synchronized with the ICC invoke translation synchronization On the ICC enter the Linux command filesync l trans Ensure that the translation synchronization completed successfully Wait several minutes then check the timestamp of the LSP s translation files using the SAT command display ...

Page 26: ...Converting an S8300 from LSP to ICC and upgrading Communication Manager from 1 x to 2 x 26 Converting an Avaya S8300 Media Server Between ICC and LSP Modes ...

Page 27: ... for Avaya Communication Manager 03 300509 Converting between an ICC and LSP which is for U S based systems only Similar documents for non US systems should be available from the regional web sites For this scenario it is possible that an S8300A configured as an ICC and running Communication Manager release 2 0 x may have to be replaced by an S8300B running Communication Manager release 2 x in LSP...

Page 28: ...primary controller IP address es DNS DHCP IP addresses if used UPS IP addresses if used static routes data if used time server data modem return route data if supported by Avaya Services 2 Create update license and authentication files on the RFA web site Go to http rfa avaya com and follow the steps in Converting between an ICC and LSP or a similar region specific document if the system is outsid...

Page 29: ...e 2 x release of Communication Manager software can be read from an external USB CD ROM drive Task Steps Comments Task Steps Comments Go to the standard documentation Use Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server 555 234 100 Issue 8 April 2005 To convert the ICC to an LSP you complete selected tasks from Chapters 3 and 5 You need to complete only some of t...

Page 30: ...ip the subtasks Verify Changes and Save Translations in this section When the gateway finally registers the media modules will automatically populate unless you are doing administration without hardware AWOH In this case you will have to enter the media module types for each slot 3 Reassign endpoints from the ICC to this primary controller For information on updating translations see the Administr...

Page 31: ...Page 225 8 Backup all system files translations OS and security backup sets Start on page 229 These backup sets will not be restored on the S8300B They should be backed up in case the S8300B is already in use and it is necessary to revert to the original configuration 9 Record configuration information Page 232 If you have not already done so in the Record Configuration Information task record all...

Page 32: ...ration section starting on page 247 14 Install the LSP license file Starting on page 263 15 Install the authentication file Starting on page 264 16 Configure server Starting on page 464 ending on page 478 Fill in each Configure Server screen with data for the LSP Some of the configuration data will be the same as that for the ICC On the Configure Local Survivable Processor screen select one of the...

Page 33: ...s translations have not synchronized with the primary controller invoke translation synchronization On the primary controller enter the Linux command filesync a ipaddress where ipaddress is the IP address of the LSP Ensure that the translation synchronization completed successfully Wait several minutes then check the timestamp of the LSP translation files using the SAT command display lsp on the p...

Page 34: ...Converting an S8300 from ICC to LSP and upgrading Communication Manager from 2 0 x to 2 x 34 Converting an Avaya S8300 Media Server Between ICC and LSP Modes ...

Page 35: ...mmunication Manager 03 300509 Converting between an LSP and ICC which is for U S based systems only Similar documents for non US systems should be available from the regional web sites For this scenario it is possible that an S8300A configured as an LSP and running Communication Manager release 2 0 x may have to be replaced by an S8300B standalone ICC primary controller running Communication Manag...

Page 36: ...ny necessary changes to network elements In particular collect the server configuration information for the new ICC that is host name and IP address primary controller IP address DNS DHCP IP addresses if used UPS IP addresses if used static routes data if used time server data modem return route data if supported by Avaya Services 2 Create update license and authentication files on the RFA web sit...

Page 37: ...al USB CD ROM drive Task Steps Comments Task Steps Comments Go to the standard documentation Use Installation and Upgrades for Avaya G700 Media Gateway and Avaya S8300 Media Server 555 234 100 Issue 8 April 2005 To convert the LSP to an ICC you complete selected tasks from Chapters 3 and 5 You need to complete only some of the tasks in these chapters The specific tasks are identified by page numbe...

Page 38: ...n Repeat for each additional LSP to be controlled by the new ICC 2 Administer the media gateway Starting on page 170 Remove media gateway Repeat for each additional gateway to be controlled by the converted LSP Skip the subtasks Verify Changes and Save Translations in this section On the DHCP server 3 Update the alternate controller list on the DHCP server See page 175 On the gateway 4 Telnet to t...

Page 39: ...pgrading to CM2 2 or earlier and using IA770 move the CWY1 board from the S8300A to the S8300B Shut down the S8300A Remove the S8300A from the gateway If the gateway is a G700 the LED panel must be removed together with the S8300A Install the CWY1 board on to the S8300B Re insert the S8300B and CWY1 board together with the LED panel for a G700 into the gateway 8 Upgrade the S8300B Starting on page...

Page 40: ...th data for the ICC Some of the configuration data will be the same as that for the LSP If enabling IA770 H 323 Integrated Messaging fill in the Ethernet 1 Integrated Messaging fields on the Configure Ethernet Interfaces Web screen If retaining CWY1 IA770 messaging integration leave the Ethernet 1 Integrated Messaging fields on the Configure Ethernet Interfaces Web screen blank On the Configure Lo...

Page 41: ...9 18 Reassign endpoints from the former primary controller to the standalone ICC For information on updating translations see the Administrator Guide for Avaya Communication Manager 03 300509 Update translations add stations and trunks Using the Avaya Installation Wizard and the Electronic Pre Installation Worksheet EPW is recommended Alternatively use SAT commands Place test calls to verify Reass...

Page 42: ... IP address should be listed The Service State field should be in service idle The Translations Updated should match the translations date and time on the ICC To view the ICC s translations date and time enter list configuration software 25 If the LSPs if any translations have not synchronized with the ICC invoke translation synchronization On the ICC enter the Linux command filesync a trans Ensur...

Page 43: ...Issue 2 June 2005 43 Post upgrade tasks 27 Implement any additional design changes to voice and or voice messaging networks Task Steps Comments ...

Page 44: ...Converting an S8300 from LSP to ICC and upgrading Communication Manager from 2 0 x to 2 x 44 Converting an Avaya S8300 Media Server Between ICC and LSP Modes ...

Page 45: ...ting between an ICC and LSP which is for U S based systems only Similar documents for non US systems should be available from the regional web sites In this scenario an S8300B configured as an ICC is converted to an S8300B in LSP mode In both modes the media server is running Communication Manager release 2 1 or later and no software firmware upgrade is performed The tasks include 1 Administering ...

Page 46: ...the new LSP that is host name and IP address primary controller IP address es DNS DHCP IP addresses if used UPS IP addresses if used static routes data if used time server data modem return route data if supported by Avaya Services 2 Create update license and authentication files on the RFA web site Go to http rfa avaya com and follow the steps in Converting between an ICC and LSP or a similar reg...

Page 47: ... processor MGP The headings in the table indicate on which of these devices the task is performed On the new LSP s primary controller 1 Administer the primary controller that the LSP after conversion will use Start on page 157 if the primary controller is an S8300 Start on page 163 if the primary controller is an S8700 or S8500 Assign node names Administer network regions Associate LSP with a netw...

Page 48: ...ssign IA770 users to the messaging system used by this primary controller Enter test messages to verify On the DHCP server 4 Update the alternate controller list on the DHCP server See page 175 On the gateway s MGP 5 Telnet to the MGP and change gateway s controller list Start on page 487 Clear the gateway s controller list Enter the IP addresses of the primary controller and up to three alternate...

Page 49: ...ontroller even if the LSP is physically located in a different time zone 11 Install post conversion service pack file if any Page 260 Skip the Verify Media Server Configuration section starting on page 247 12 Install the LSP license file Starting on page 263 13 Install the authentication file Starting on page 264 14 Configure server Starting on page 464 ending on page 478 Fill in each Configure Se...

Page 50: ...d time enter list configuration software 17 If the LSP s translations have not synchronized with the primary controller invoke translation synchronization On the primary controller enter the Linux command filesync a ipaddress where ipaddress is the IP address of the LSP Ensure that the translation synchronization completed successfully Wait several minutes then check the timestamp of the LSP trans...

Page 51: ...ld be available from the regional web sites In this scenario an S8300B configured as an LSP is converted to an S8300B standalone ICC primary controller In both modes the S8300B is running Communication Manager release 2 1 or later and no software firmware upgrade is performed The tasks include 1 Removing the LSP from the current primary controller 2 Updating the DHCP server alternate controller li...

Page 52: ...S DHCP IP addresses if used UPS IP addresses if used static routes data if used time server data modem return route data if supported by Avaya Services 2 Create update license and authentication files on the RFA web site Go to http rfa avaya com and follow the steps in Converting between an LSP and ICC or a similar region specific document if the system is outside the U S to create new license and...

Page 53: ... on the LSP ICC S8300 on the primary controller for the LSP on a DHCP server or on the gateway processor MGP The headings below indicate on which of these devices the task is performed On the LSP s primary controller 1 Administer the primary controller to which the LSP was formerly assigned Start on page 157 if the primary controller was an S8300 Start on page 163 if the primary controller was an ...

Page 54: ...you have not already done so in the Record Configuration Information task record all of the configuration information regardless of the fact that you are not upgrading Communication Manager You will re enter some of this information after the conversion 7 Restore default server configuration settings On the Maintenance Web Interface click Restore Defaults under Server Configuration 8 If running CM...

Page 55: ... license file Starting on page 263 13 Install the new authentication file Starting on page 264 14 Configure server Starting on page 464 ending on page 478 Fill in each Configure Server screen with data for the ICC Some of the configuration data will be the same as that for the LSP If enabling IA770 H 323 Integrated Messaging fill in the Ethernet 1 Integrated Messaging fields on the Configure Ether...

Page 56: ...slations in this section When the gateway finally registers the media modules will automatically populate unless you are doing administration without hardware AWOH In this case you will have to enter the media module types for each slot 17 If using IA770 install and or enable messaging See the appropriate messaging documentation on the Avaya S8300 S8500 and S8700 Media Server Library CD 555 233 82...

Page 57: ...n a SAT session and enter reset system 4 After the reboot any LSPs should be registered with the ICC and in a few minutes translations should be synchronized On the LSP s primary controller 21 Remove endpoints that will be controlled by the new ICC from the current primary controller Remove users endpoints from the current primary controller On the new ICC 22 Verify that the media gateway has regi...

Page 58: ...te and time on the ICC To view the ICC s translations date and time enter list configuration software 26 If the LSPs if any translations have not synchronized with the ICC invoke translation synchronization On the ICC enter the Linux command filesync a trans Ensure that the translation synchronization completed successfully Wait several minutes then check the timestamp of the LSP s translation fil...

Page 59: ...0B Media Server inserted in a G350 media gateway is moved to a G700 media gateway In both cases the S8300B is configured as an LSP and it is assumed to running Communication Manager release 2 1 or later The tasks include 1 Installing the G700 hardware 2 Transferring the S8300B Media Server from the G350 to the G700 3 Transferring media modules to the G700 4 Removing the administration of the G350 ...

Page 60: ...sses if used UPS IP addresses if used static routes data if used time server data modem return route data if supported by Avaya Services Note Note Since you will be installing the S8300 in a G700 media gateway you need the gateway s serial number for the license and authentication files 2 Create update license and authentication files on the RFA web site Go to http rfa avaya com and create new lic...

Page 61: ...ller for the LSP on a DHCP server or on the G700 media gateway processor MGP The headings in the table indicate on which of these devices the task is performed On the G350 LSP 1 Backup all system files translations OS and security backup sets Start on page 229 These backup sets will be restored on the G700 LSP 2 Record configuration information Page 232 If you have not already done so in the Recor...

Page 62: ...30STK Stacking Module 9 Complete the hardware installation Page 97 Cable multiple units Attach ground connectors Connect AC power Check and connect DC power On the primary controller 10 Administer the primary controller to which the G350 LSP was formerly assigned Start on page 157 if the primary controller was an S8300 Start on page 163 if the primary controller was an S8700 or S8500 Remove G350 L...

Page 63: ...sks Verify Changes and Save Translations in this section When the gateway finally registers the media modules will automatically populate 14 Reassign endpoints to the new S8300 G700 For information on updating translations see the Administrator Guide for Avaya Communication Manager 03 300509 Update translations add stations and trunks Use the Avaya Installation Wizard and the Electronic Pre Instal...

Page 64: ... 18 Set time date and time zone Page 259 The time of the LSP must be set to the same time zone as its primary controller even if the LSP is physically located in a different time zone 19 Install post conversion service pack file if any Page 260 Skip the Verify Media Server Configuration section starting on page 247 20 Install the G700 LSP license file Starting on page 262 21 Install the authentica...

Page 65: ...e LSP s translations have not synchronized with the primary controller invoke translation synchronization On the primary controller enter the Linux command filesync a ipaddress where ipaddress is the IP address of the LSP Ensure that the translation synchronization completed successfully Wait several minutes then check the timestamp of the LSP translation files using the SAT command display lsp on...

Page 66: ...Migrating a G350 LSP to a G700 LSP Communication Manager 2 1 or later 66 Converting an Avaya S8300 Media Server Between ICC and LSP Modes ...

Page 67: ... to Installations Migrations Upgrades Configurations then select the appropriate document Administrator Guide for Avaya Communication Manager 03 300509 The tasks include 1 If IA770 is in use ICC mode get IA770 data and stop IA770 2 Backup all system files translation OS and security backup sets 3 Install the pre upgrade software service pack 4 Install the new license file 5 Install the new authent...

Page 68: ...ation Manager 2 x you need to create a new license file for the primary controller 2 Obtain post upgrade service pack file if any Go to http support avaya com and click Downloads to see if there is a service pack file available for the Communication Manager release to which you are upgrading For example release 3 0 load 337 If there is a service pack file available download it and take it to the s...

Page 69: ...is configured as an LSP The headings below indicate on which of these devices the task is performed On the S8300 ICC or LSP 1 If IA770 is in use ICC mode get IA770 data and stop IA770 Page 291 2 Backup all system files translations OS and security backup sets Start on page 295 ICC mode These backup sets will not be restored on the S8300B They should be backed up in case the S8300B is already in us...

Page 70: ...ne LSP mode The time zone of the S8300B must be set to the time zone of the primary controller 10 Install post upgrade service pack file if any Page 247 Skip the Verify Media Server Configuration section starting on page 247 11 Verify that the media gateway has registered with either the primary controller LSP mode or the S8300B ICC mode Open a SAT session with either the primary controller LSP mo...

Page 71: ... ICC enter the Linux command filesync a trans Ensure that the translation synchronization completed successfully Wait several minutes then check the timestamp of the LSP s translation files using the SAT command display lsp on the ICC LSP mode On the S8300B s primary controller 16 Verify S8300B LSP status if any At the primary controller s SAT prompt enter display lsp The S8300B LSP name and IP ad...

Page 72: ...check the timestamp of the LSP s translation files using the SAT command display lsp on the primary controller 18 Upgrade the G700 Media Gateway firmware Start on page 318 Using the Avaya Installation Wizard on the S8300B Web Interface to upgrade the gateway firmware is recommended Upgrade G700 firmware Upgrade media module firmware 19 Set Rapid Spanning Tree Page 322 20 Install post upgrade IA770...

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