TROUBLESHOOTING
Avaya
t
S9RM UPS Site Preparation, Installation and Operator’s Manual
S
05147387 Rev C
61
Action
Possible Cause
Alarm or Condition
Intermittent audible alarm
Battery
The UPS is on battery (see
“Battery Mode” on page 35
for more information).
The UPS is powering the equipment with battery power.
Check the bar graph indicators for available battery
capacity and prepare your equipment for shutdown.
Warning - Low Battery
Low Battery warning.
This warning is approximate, and the actual time to the
Shutdown Imminent warning may vary significantly.
Depending on the UPS load and number of Extended
Battery Modules (EBMs), the Low Battery warning may
occur before the batteries reach 25% capacity. See
Table 10 on page 58 for estimated runtimes.
Shutdown - Low Battery
Shutdown imminent.
Prepare for a shutdown. Save your work and turn off your
equipment.
Bypass
The UPS is in Bypass mode.
The equipment is transferred to utility power; however,
the utility power continues to be passively filtered by the
UPS. Check for one of the following alarms:
Overtemperature, Overload, or Battery Service.
Bypass
Bypass is not available.
Input voltage is not within
±12% of nominal or input
frequency is not within ±3%
of nominal.
The UPS is receiving utility power that may be unstable or
in brownout conditions. The UPS continues to supply
power to your equipment. If conditions worsen, the UPS
may switch to battery power.
Battery Service
The battery may be fully
discharged.
Plug the UPS into a power outlet for 36 hours to charge the
battery. After charging the battery, press and hold the
button for 3 seconds; then check the
indicator.
If the
indicator is still flashing, see “Replacing
Batteries” on page 50.
The battery is not
connected correctly.
Check the battery connections. Call your Avaya service
representative if the problem persists.
Site Wiring Fault
(120V models only)
Ground wire connection
does not exist or the line
and neutral wires are
reversed in the wall outlet.
Have a qualified electrician correct the wiring.
To disable this alarm, see “Configuration” on page 37.
Overtemperature
UPS internal temperature is
too high. The UPS transfers
to Bypass mode, allowing
the UPS to cool.
Turn off and unplug the UPS. Clear vents and remove any
heat sources. Ensure the airflow around the UPS is not
restricted. Wait at least five minutes and restart the UPS.
If the condition persists, contact your Avaya service
representative.
