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T7208 Telephone User Guide

Page 9

- Issue 01g (22 May 2011)

IP Office

Telephone Overview: Button Functions

1.4 Feature Codes

The phone can access a range of functions by pressing the phone's Feature key and dialing the required feature code. 

·

Speed Dial: Feature 0 <index> 
Dial a stored number. Follow it with a 3-dight number system speed dial (000 to 999) or * and a 2-digit number
personal speed dial (00 to 99). 

·

Ring Again: Feature 2 (Set)/Feature #2 (Clear) 
Set a ringback on the extension being called. When the target extension ends its current call,you are rung and
when you answer, a new call  is made to the target.

·

Conference: Feature 3 
Turn the current call and any held call or calls into a conference call. The held call can be an existing conference to
which you want to add another call. 

·

Forward Unconditional On: Feature 4 <number> (On)/Feature #4 (Off) 
Switch on and off immediate forwarding of calls to the number entered. 

·

Last Number Redial: Feature 5 
Redial the last number dialed. This code can only be used when the phone is currently idle. 

·

Page: Feature 60 <number> 
Make a page call to an extension or group. The target extension or group members must be free and must support
handsfree auto-answer in order to hear the page. 

·

Retrieve Messages: Feature 65 or Feature 981 
Access your voicemail mailbox to collect messages. 

·

Dial Voice Call: Feature 66 <number> 
Have a call automatically answered on speaker phone after 3 beeps. If the extension is not free when called, the
call is presented as a normal call.

·

Priority Call: Feature 69 
Allows you to call another user even if they are set to 'do not disturb'. A priority call will follow forward and follow
me settings but will not go to voicemail. 

·

Transfer: Feature 70 <number> 
Put your current call on hold and make an transfer enquiry call to another number. Pressing Feature 70 again to
completes the transfer. 

·

Call Park: Feature 74 
Park your current call. The park slot number used is based on your extension number. For example, for extension
XXX, the first parked call is assigned to park slot XXX0, the next to XXX1 and so on up to XXX9. Any user can
unpark the call by entering that park slot number. 

·

Call Unpark: Feature #74 <park slot number> 
Unpark a call. The code is followed by the park slot number used to park the call. 

·

Call Pickup Group: Feature 75 
Answer a call ringing a group of which you are a member. You can use this function even if you group membership
is currently set to disabled. 

·

Directed Call Pickup: Feature 76 
Answer a call ringing the user or hunt group extension number specified. 

·

Call Timer: Feature 77 
Briefly display the current duration of the currently connected call. The final duration of a call is also automatically
shown after a call is ended. 

·

Time of Day: Feature 803 
Briefly display the time and date during a connected call.

·

Do Not Disturb On: Feature 85 (On)/Feature #85 (Off) 
Switch do not disturb on or off. Do not disturb overrides all forwarding and follow me functions. Calls go to
voicemail if available, otherwise the caller receives busy. 

·

Group Listen On: Feature 802 (on)/Feature #802 (Off) 
Group listen allows you to hear the caller on the phone speaker while you speak through the handset microphone.
The code must be dialed during the call. Group listen is automatically turned off at the end of a call. 

·

Call Log: Feature 812 
Displays your call log. Use the * key to switch between all calls, missed calls, outgoing calls and incoming calls. Use
the volume keys to move through the calls in the currently displayed category. To make a return to the entry
displayed press #, to delete the entry press Hold.

 

Each of these feature codes above can be 

assigned to a programmable button

. The feature can then be invoked using

a single button press. 

63

Summary of Contents for T7208

Page 1: ...Issue 01g 22 May 2011 T7208 Telephone User Guide IP Office...

Page 2: ...utilized by End User License types Designated System s License DS End User may install and use each copy of the Software on only one Designated Processor unless a different number of Designated Proces...

Page 3: ...38 6 1 Accessing the Call Log 39 6 2 Viewing Call Details 40 6 3 Making a Call 40 6 4 Deleting a Record 40 6 5 Adding a Record to Your Contacts Voicemail 7 42 7 1 Message Waiting Indication 42 7 2 Ch...

Page 4: ...9 Do Not Disturb Exceptions 71 12 10 Follow Me 71 12 11 Follow Me Here 71 12 12 Follow Me To 71 12 13 Forward on Busy 71 12 14 Forward on No Answer 71 12 15 Forward Unconditional 72 12 16 Group 72 12...

Page 5: ...T7208 Telephone User Guide Page 5 Issue 01g 22 May 2011 IP Office Telephone Overview Chapter 1...

Page 6: ......

Page 7: ...ce 0 02 Call Volume 01 Call Mute Headset Spk The bottom right button is fixed as a Handsfree speaker button This can be used to answer calls handsfree on the phone s speaker 1 2 Which Telephone System...

Page 8: ...dsfree Speaker The bottom right button is fixed as a handsfree speaker button You can press this button to answer or make a call in handsfree speakerphone mode You can also press it to switch from the...

Page 9: ...n transfer enquiry call to another number Pressing Feature 70 again to completes the transfer Call Park Feature 74 Park your current call The park slot number used is based on your extension number Fo...

Page 10: ...button should dial Internal Autodial User Button Feature 2 This feature allow you to create a user button that matches another user s extension number The button can then be used to call the other use...

Page 11: ...ers Call 53 N Pickup a call ringing the members of a group N This does not necessarily have to be a group call Conference Conference Held Calls 47 Start a conference between yourself and any calls tha...

Page 12: ...een set those functions will use the forward unconditional number if set Switch Forward On Busy On 03 Switch Forward On Busy Off 04 Switch Forward on No Answer On 05 Switch Forward on No Answer Off 06...

Page 13: ...If you are configured as a system phone user an S in the phone s display indicates a system alarm 1 7 Tones In addition to ringing you may hear the following tones Page Call Single Loud Beep This tone...

Page 14: ...n assuming that the telephone system and your phone are using their default settings However the system has a wide range of controls and features that can be used to customize its operation and that o...

Page 15: ...T7208 Telephone User Guide Page 15 Issue 01g 22 May 2011 IP Office Making Calls Chapter 2...

Page 16: ...k If you call another internal user and they do not answer you can set a callback When you have a callback set the system will call you when the other user next uses ends a call When you answer the ca...

Page 17: ...voice call It calls another extension and has the call automatically answered on handsfree speaker after playing 3 beeps If the called extension does not have a handsfree microphone the user must use...

Page 18: ...o dial a personal speed dial Dial followed by the 2 digit personal speed dial number between 00 to 99 Alternatively you can dial the 2 digit personal speed dial number and then press To dial a system...

Page 19: ...If you are required to enter an account code the phone will display ACCOUNT _ 1 Enter an account code and press 2 If the account code is not valid the phone will display AGAIN _ Voluntary Account Cod...

Page 20: ......

Page 21: ...T7208 Telephone User Guide Page 21 Issue 01g 22 May 2011 IP Office Answering Calls Chapter 3...

Page 22: ...Pressing the alerting call appearance button will automatically put the current call on hold and answer the waiting call Switching Between Calls You can switch between calls by pressing the call appea...

Page 23: ...ringing any group of which the you are a member even if the call is not currently alerting on your phone You can use this function even when your group membership is set to disabled 1 Press Feature 75...

Page 24: ......

Page 25: ...T7208 Telephone User Guide Page 25 Issue 01g 22 May 2011 IP Office Call Controls Chapter 4...

Page 26: ...The button will be lit while mute is active 2 To switch mute off press the key again 4 3 Switching Between Calls You can switch between calls by pressing the call appearance button of the call to whic...

Page 27: ...swered either continue handsfree or lift the handset The speaker allows the phone to receive page calls You can hear the page without needing to take any action However you cannot answer the page The...

Page 28: ...he speaker or headset if one is connected depending on which of the two modes was last used on a call If there is already a connected call to which you are talking through the headset answering anothe...

Page 29: ...own voicemail settings are used rather than your settings G Group Member In Group A G is shown on your phone s idle display when have been configured as a member of a group and your membership is enab...

Page 30: ...park a call without specifying a park slot number to be used the system will automatically assign a number based on your extension number plus a single digit For example for extension 201 the first pa...

Page 31: ...applies to conference calls hosted by your own telephone system Holding your call to a conference hosted on another telephone system will cause that conference to hear your system s music on hold 4 11...

Page 32: ......

Page 33: ...T7208 Telephone User Guide Page 33 Issue 01g 22 May 2011 IP Office Conference Calls Chapter 5...

Page 34: ...Hold or Feature 3 3 Dial the party that you want to add to the conference 4 If they answer and want to join the call press Feature 3 5 If they do not want to join the call or do not answer replace the...

Page 35: ...ropping yourself from the conference may end the conference Consult your system administrator for details 5 5 Holding a Conference Call Using the Hold key you can put a conference call on hold in the...

Page 36: ......

Page 37: ...T7208 Telephone User Guide Page 37 Issue 01g 22 May 2011 IP Office Call Log Chapter 6...

Page 38: ...re a member of any groups the system administrator can configure whether your missed calls log should also include missed group calls The hunt group does not necessarily have to have rung your phone I...

Page 39: ...3 The call details are displayed Use the and keys to cycle through the values Time and Date The time of the call Count How many time a call of the same type name and number has occurred Only the deta...

Page 40: ...w your call log records Use the key to select which call log records you are viewing The options are All Mis missed calls Ans answered incoming calls and Out outgoing calls Use the up and down buttons...

Page 41: ...T7208 Telephone User Guide Page 41 Issue 01g 22 May 2011 IP Office Voicemail Chapter 7...

Page 42: ...mains lit until you have played each of the new messages The system administrator can also configure it so that you receive new message waiting indication for a group or groups The icon of a programma...

Page 43: ...T7208 Telephone User Guide Page 43 Issue 01g 22 May 2011 IP Office Logging In Out Chapter 8...

Page 44: ...there you return to being logged in on that phone If you remain logged out you are treated the same as being on do not disturb except that all calls to you go to voicemail if available If you have a m...

Page 45: ...t is 35 N L where N is replaced by your extension number and L by your login code 8 2 Logout You can only log yourself out if you have been given a login code by your system administrator Otherwise th...

Page 46: ......

Page 47: ...T7208 Telephone User Guide Page 47 Issue 01g 22 May 2011 IP Office Redirecting Calls Chapter 9...

Page 48: ...nswered at your phone Forward Unconditional Immediately forward calls Forwarding to voicemail can be selected as an option Do Not Disturb Redirect all calls to voicemail if available or otherwise to b...

Page 49: ...low me at the extension to which you want your calls redirected Default Short Codes Short codes are numbers that you can dial from any types of phone on the telephone system The following are default...

Page 50: ...odes that may be available on your system Cancel All Forwarding 00 Switch off any forwarding Includes forward unconditional forward on busy forward on no answer follow me and do not disturb Set the Fo...

Page 51: ...you have forward unconditional enabled To Turn Forward Unconditional On 1 Press Feature 4 2 The phone prompts you for the number to which you want calls forwarded If you already had a number set prev...

Page 52: ...ll attempt to redirect forwarded calls to voicemail if they are still unanswered after having rung for your no answer time default 15 seconds This is not always possible for calls that have been forwa...

Page 53: ...to redirect forwarded calls to voicemail if they are still unanswered after having rung for your no answer time default 15 seconds This is not always possible for calls that have been forwarded to an...

Page 54: ...Disturb An N is shown on your phone s idle display when you have do not disturb enabled To Turn On Do Not Disturb 1 Press Feature 85 The phone briefly displays Do Not Distrb To Turn Off Do Not Disturb...

Page 55: ...es both a normal desk phone and also needs a mobile phone while moving around the building Your settings are applied to both phones If the secondary is a 1400 1600 9400 9500 9600 M Series T Series pho...

Page 56: ......

Page 57: ...T7208 Telephone User Guide Page 57 Issue 01g 22 May 2011 IP Office Phone Settings Chapter 10...

Page 58: ...pattern which is controlled by the telephone system 1 Press Feature 6 2 Press 1 to 4 to select the required ringer sound Whilst the function is active you can also use the and buttons to change the ri...

Page 59: ...T7208 Telephone User Guide Page 59 Issue 01g 22 May 2011 IP Office Button Programming Chapter 11...

Page 60: ...r user has a call alerting them When that is the case pressing the button answers their call When the icon is steady the user is busy Feature Button Feature 3 Set a button to invoke a Feature code Fun...

Page 61: ...twice 3 Press The following are the default buttons for a T7208 telephone Display Feature Release Hold 07 Group Pickup 06 Transfer 1 2 3 05 Last Number Redial 4 5 6 04 Page Group 7 8 9 03 Conference...

Page 62: ...red by the button This can be a partial number which you will complete after pressing the button The button deletes the last digit entered 4 When the number is complete press Hold 11 5 Internal Auto D...

Page 63: ...currently displayed function 5 If the button has an existing function it is displayed 6 Press Hold to assign the function Otherwise press Feature to return to function selection 7 Press Release to ex...

Page 64: ...e called extension called must support a handsfree speaker If the extension does not or if the extension is not free when called the call is alerts as a normal call 11 8 3 Call Forwarding All A button...

Page 65: ...ternal or external Busy is defined has having no available call appearance buttons on which further calls can be presented Group calls are not presented when you are busy and so are not forwarded by t...

Page 66: ...can be press to redial the number of the last outgoing call that you made You can redial the number of the last outgoing call that you made 11 8 19 Page Group A button set to this function starts the...

Page 67: ...Time of Day A button set to this function briefly display the date and time during a call in place of the caller s name and number 11 8 29 Transfer A button set to this function operates the same as...

Page 68: ......

Page 69: ...T7208 Telephone User Guide Page 69 Issue 01g 22 May 2011 IP Office Glossary Chapter 12...

Page 70: ...he bridged appearance button can be used to retrieve the call if on hold or to join the call if active Bridged appearance buttons are not supported between users on different systems in a Small Commun...

Page 71: ...l on the telephone system will attempt to redirect forwarded calls to voicemail if they are still unanswered after having rung for your no answer time default 15 seconds This is not always possible fo...

Page 72: ...s from either extension A typical example for internal twinning would be a user who uses both a normal desk phone and also needs a mobile phone while moving around the building Your settings are appli...

Page 73: ...utton 12 27 Ringing Line Preference This setting is controlled by your system administrator and is normally on When you are not connected to a call if you receive an incoming call ringing line prefere...

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Page 75: ...b 65 Erase 61 Feature Codes 63 Flash Hook 65 Forward All 64 Forward on Busy 65 Forward on No Answer 65 Forward Unconditional 64 Functions 64 Group Listen 66 Group Page 66 Group Pickup 66 Hook Flash 65...

Page 76: ...1 54 65 70 71 Dial Voice Button 64 Dialing Code 23 29 30 34 42 44 49 50 51 52 53 54 73 Direct Call Pickup 23 Direct Pickup Button 64 Direct Voice 17 Directory Add 40 Add From Call Log 40 Button 65 Mak...

Page 77: ...Preference 72 Ringing 73 Listen Group Listen 66 Log Button 64 Login Short Code 11 44 Login Code 72 Logout Short Code 11 44 M Mailbox 67 Short Codes 11 42 Make a call From the Directory 19 Make call f...

Page 78: ...0 51 Group 11 29 Login 11 44 Logout 11 44 Mailbox 11 42 Park 11 30 Pickup 11 23 Unpark 11 30 Voicemail 11 42 Slot Number 30 73 Small Community Network 73 Sound 58 Speaker 27 Group Listen 28 66 Mute 26...

Page 79: ...T7208 Telephone User Guide Page 79 Issue 01g 22 May 2011 IP Office...

Page 80: ...to the detailed specifications at its discretion The publication of information in this document does not imply freedom from patent or other protective rights of Avaya or others All trademarks identif...

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