Avem Quirks
National Service Support Line:
1800 658 120
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Troubleshooting
Caution: Service should be performed only by qualified maintenance or refrigeration
mechanics. For assistance, please contact Avem Quirks Australia.
Issue
Possible Cause Further Information / Action to be taken
Refrigerator will not run
No power
Check that appropriate power is supplied to the
unit. Before turning on check to see if it is safe!
Check fuses from main power supply.
Temperature is too low
Operating
conditions
Check that there is sufficient air flow inside the
refrigerator cabinet; that there are no large
boxes or trays, stock is evenly distributed
throughout the shelves, and there is space
between stock and the evaporator plate at the
rear of the cabinet.
Temperature is too high
Operating
conditions
Ensure that the unit is not located in direct
sunlight, or in an area where the ambient
temperature is above 30°C.
Check the condenser coil (located at the back
of the unit) to ensure it is clean and not located
in a confined space, so that air flow and heat
dissipation are not restricted.
Check that the door has not been left open.
Check that the seal has not been damaged,
allowing cold air to escape from the
refrigerated cabinet. If a new seal is required,
please contact Avem Quirks Australia.
System operating
with low or high
refrigerant
pressures
If system is operating with pressure lower or
higher than design refrigerant pressures. It will
have less cooling capacity.
High pressure can be the result of service issues
such as dirty condenser coils, failed condenser
fans, non condensables in the refrigeration
system, system over-charge, or high ambient
conditions. A qualified refrigeration technician
should be called to determine the problem and
repair as required.
Low pressure problems can be the result of a
low refrigerant charge, dirty evaporator,
plugged refrigerant filter dryer, damaged
capillary valve, high superheat adjustment, or
failed evaporator fan. A qualified refrigeration
technician should be called to determine the
problem and repair as required.
Compressor
problem
Compressor has internal damage, causing less
cooling capacity.
