Avem Quirks
National Service Support Line:
1800 658 120
5
Auto-Dialler:
The auto-dialler is an additional remote monitoring device that may be installed as an option with your
Avem Quirks Medisafe refrigerator. It is contained within the control panel, and connected to a
dedicated analogue telephone line (it cannot be connected to digital or PABX systems). In the event of
a power failure or extended alarm condition, the auto-dialler will dial up to eight (8) pre-programmed
phone numbers, in sequence, until the alarm is acknowledged. This will provide specified persons with
notification that alternate vaccine storage arrangements are required to prevent loss of stock.
Setup:
1.
Call the phone number to which the auto-dialler is connected, using another line (i.e. mobile)
2.
Enter PIN number:
1234
3.
To program the first phone number:
a.
dial
*21
b.
enter the 10-digit phone number (i.e. ##-####-####)
c.
Dial
#
, wait for the acknowledgment tone
4.
Altogether, eight (8) numbers can be programmed from sequence
*21
to
*28
by repeating
Step (3)
5.
Always wait for the acknowledgment after each number being programmed
6. To erase any of the programmed phone numbers: follow Steps (1) to (2) and dial the sequence
number starting with # (i.e. to erase the first number, dial #21#, wait for the acknowledgment
tone) – note: programming of new telephone numbers will overwrite existing numbers
Acknowledgement of Auto-Dialler notification:
1. To test the auto-dialler, simulate an alarm condition by turning the power off at the wall.
2.
The auto-dialler will start calling the programmed numbers in the sequence they were
programmed, *21 to *28
3.
When you receive an alarm call you have three (3) options:
a.
Answer and acknowledge alarm, enter 00.
b.
Answer and forward to the next sequenced number, enter ##.
c.
Do not answer, call is forwarded to the next sequenced number.
4.
The alarm call will continue to call out until someone acknowledges it by entering 00 on their
phone keypad or until the fridge returns to the normal operating temperature (i.e. power is
restored).
Please Note: The auto-dialler is intended to be used with a dedicated analogue telephone line. It will
not function correctly with digital or PABX systems, and should not be used on lines shared with fax
machines, as the auto-answer feature (which allows the user to program the auto-dialler) will interfere
with the fax machine operation.