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Troubleshooting:
collect more system information for troubleshooting before you contact AVer
technical support.
Set the Camera Number
With multiple cameras connection, users can set each camera to buttons 1 to 3 on the remote control.
1. If PTZApp detects computer connects to multiple VC/CAM, you can select which camera you like
to control through the dropdown list.
2. Next, Click
Change Binding
button.
3. Select which camera number of remote control it maps to.
4. Click
Save
to save settings. To un-save the settings, click
Abort
.
[Note]
If you only have one camera and don’t need to do any setting, the default is camera 1.
If you press camera 2 or 3 on the remote control, you will find your remote can’t control your camera.
In this case, please press camera 1 on your remot again.
1
2
3
