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AVer User Guide v.2.1

Tie National, LLC

www.TieNational.com

1

Contact us at 

630.301.7444

 or Visit us on the web at 

www.TieNational.com

USER GUIDE

Attention to 
Detail!

We understand the unique needs of our 
customers and customize services to help 

them to efficiently and economically run 

their business. 

Other Audio/Visual services and 

products include:

 

»

SOUND MASKING 

Reduce background noise and increase 

privacy with small emitters that fit in any 
layout.

 

 

 

»

DIGITAL SIGNAGE

A greener way to communicate and 
entertain your customers or to deliver 
event information to your employees.

 

 

»

TIE’S SOUND SUITE

A packaged solution featuring Music on 

Hold and Background Music, is easily 

customized and programmed through TIE’s 
online portal.

Call us today and let us design a 

solution for your Audio/Visual 

needs.

  

Contact Us

Page 1

Your Nationwide Technology 

Partner.

Overview of the EH1004 and 

EH1008 DVR Unit

Page 2

DVR Unit

Remote Console Installation

Page 2

Desktop Shortcut

Page 2

Monitor Resolution

Preview Mode

Page 3

Preview Mode Layout

Page 4

Setup

Page 4

Network (Login)

Page 5

Alarm

Playback Mode

Page 5

Playback Mode Selection

Remote Playback

Page 6

Download and Playback

Page 7

Download and Playback 

Layout

Page 8

Segment and Export

Page 8

RealTime Playback

Page 9

RealTime Playback Layout

Page 10

Event Log Viewer

Page 10

Event Search

AVer i-Viewer Mobile Access

Page 10

Mobile Installation

Page 11

Mobile Login

Page 11

Live View

Page 12

Playback Mode

Remote User Setup

Page 12

User Setup Login

Page 12

Add/Delete Users

Page 12

Password Reset

AVer Hybrid Linux DVRs

(featuring AVer’s EH1004 and EH1008 series DVRs)

Table of Contents

(in order of appearance)

Please contact us if you have any questions. 

Tie National, LLC

630.301.7444

www.TieNational.com

Contact Us

Your Nationwide Technology Partner.

Summary of Contents for EH1004

Page 1: ...s Contact Us Page 1 Your Nationwide Technology Partner Overview of the EH1004 and EH1008 DVR Unit Page 2 DVR Unit Remote Console Installation Page 2 Desktop Shortcut Page 2 Monitor Resolution Preview Mode Page 3 Preview Mode Layout Page 4 Setup Page 4 Network Login Page 5 Alarm Playback Mode Page 5 Playback Mode Selection Remote Playback Page 6 Download and Playback Page 7 Download and Playback La...

Page 2: ...s OS and is not currently available with MAC OS Your installation technician has installed a shortcut to the Remote Console on the desktop of one of your computers at your location Double click on the icon to open Adding Web Tools Remote Console Remote Console can be added to additional computers by selecting Download next to Software item Web Tools Remote Console located here http www averusa com...

Page 3: ...rrent view in either jpg or bmp format 13 Event Log Displays Event Operation System and Network Logs 14 Auto Scan Turns on off automatic cycling between cameras in the Single and Split Screen Modes 15 Full Screen Uses the entire area of the screen for video display To exit full screen press ESC on the keyboard or right click using your mouse 16 Alarm Alert and display warning information 17 Direct...

Page 4: ...n will be an internal address If viewing remotely an external IP must be added Click Add Delete to update the available list view with additional IP addresses To view a selected site highlight the IP to view from the list and click OK Contact TIE s Help Desk at 630 301 7444 for assistance in determining your IP address and port number 4 Channel Settings Identifies the cameras that are transmitting...

Page 5: ...vides thumbnails of the footage within a selected timeframe of the recorded footage at 3 to 4 minute intervals from a specific camera This view allows for segmenting and exporting of recorded footage RealTime Playback View footage from the selected time for all cameras Also allows viewing of previously saved video files The Alarm button will blink if an event has occurred since the last login Clic...

Page 6: ...Camera Selection Cameras are numbered vertically on the grid to match the sequence shown in Preview Mode After selecting the date choose the camera time to view by clicking the cell that intersects The selected camera time will then change to red Click OK to proceed 4 Thumbnail Selection A screen will appear that divides the footage for that selected hour into 16 video thumbnails each ranging from...

Page 7: ...ented file in mpg avi or dvr format 12 Segment Click to section off a portion of the video file to save 13 Full Screen Use the entire monitor to view the video To return press ESC on the keyboard or right click with the mouse 16 Visual Search Search from a specific camera by date hour minute ten seconds and one second 20 Volume Control Slide to the left to decrease the volume or to the right to in...

Page 8: ... the user to find previously extracted footage and play from the Remote Console viewer This may be helpful if the saved file format cannot be viewed in another media player After selecting Remote Playback along with RealTime Playback from the Select Playback Mode options click OK Use the Remote Playback Date Time Selection tool to narrow down the recorded footage to view Segmenting and Exporting i...

Page 9: ...the recorded date time and play speed 10 Camera ID Shows the number of available cameras for viewing When in single screen mode select the camera you wish to view from this list 14 Export Snapshot to capture and save the current screen image as a jpg or bmp format 16 Full Screen Use the entire monitor to view the video To return press ESC on the keyboard or right click with the mouse 17 Event Log ...

Page 10: ...either Sensor Motion VideoLoss POS or by using a finding text Click ok The video search will stop at the frame that matches the condition To keep searching click on the Find Next button 2 Event List To isolate the events no matter the condition by a specific timeframe enter in the date time and searching interval After making the intended selections click OK Select the item to view from the Event ...

Page 11: ...R NVR ID Network login User Name Password Network login Password Click Save The DVR List will now be updated with the new entry Click to open Live View 1 Cameras Select the camera to view 2 Single and Split Screen Mode Selection Offers different viewing options for multiple camera locations 3 Snapshot Captures a snapshot of the current screen image to save on your mobile device 4 Sensor Relay Not ...

Page 12: ...in using the Administrator user name and password Only the Administrator level authority can access User Setting Click on Remote Setup and sign in again as necessary Add Delete Users Password Reset In the User Setting box select either Add to insert a new user or Delete to remove a selected user or Edit to modify a user Click OK When Adding a new user select whether or not they should have Adminis...

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