AVer PTC500S, User Manual

Page 1: ...PTC500S User Manual V 1 0 1 ...

Page 2: ...l interference in which case the user will be required to correct the interference at his own expense FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harm...

Page 3: ...ed by AVer Information Inc Other trademarks used herein for description purpose only belong to each of their companies COPYRIGHT 2018 AVer Information Inc All rights reserved All rights of this object belong to AVer Information Inc Reproduced or transmitted in any form or by any means without the prior written permission of AVer Information Inc is prohibited All information or specifications are s...

Page 4: ...INTRODUCTION 6 Wide Area Mode 6 Stage and Segment Mode 7 WEB SETUP 8 Make a Connection to PTC500S via Browser 8 Make a Connection to PTC500S via AVer IPCam Utility 10 Enable Tracking Function 11 Setup Object Viewing Dimension 12 Tracking Mode Instruction 13 Wide Area Mode 14 Setup Priority Zone 14 Setup Shielded Zone 15 Stage Mode 16 Setup Effective Zone 16 ...

Page 5: ...elded Zone 22 Setup Target Tracking Body 23 Preset Setup 24 Firmware Update 25 Using RTSP connect to Camera 25 OSD SETUP 26 Before You Begin 26 For the First Time Use 26 Trigger OSD Menu 26 Setup IP Address 27 OSD Tree Map 29 Main 29 Tracking 29 Camera 30 Camera ID 30 DHCP 30 Static IP 31 PTZ Camera 32 ...

Page 6: ...Video Format 35 Advanced Setting 37 Preset 37 Language 38 Profile 38 Factory Default 39 Information 39 Hot Key 40 FAQ 41 ...

Page 7: ...y to use and suitable for classroom meeting room and any lecture or course environment Package Contents The following items are included in the package Please check if each item is available and confirm if there are damage before using Note 1 Do not disassemble or modify the items by yourself Contact the dealer for help when the items is failed to work 2 Store the items in a dry place away from mo...

Page 8: ...ew 1 2 3 4 5 6 7 8 9 10 1 PTZ camera 6 3G SDI 1 port PTZ view 2 Panoramic camera 7 HDMI port PTZ view 3 Power indicator 8 Video in port 4 RJ 45 port 9 RS 232 port 5 3G SDI 2 port Panoramic view 10 Power jack Dimension ...

Page 9: ... first 2 Enter 3 Camera direction control 4 White balance 5 OSD menu 6 Back light control 7 Zoom in out 8 Exposure compensation 9 Back to zero position home preset Note Press and hold 3 seconds to turn on or turn off the PTC500S unit Only support at PTC500S FW version 0 0 1000 08 and above 10 Tracking on off 11 Number buttons 12 Profile 13 Preset ...

Page 10: ...4 CONNECTIONS Device Connections ...

Page 11: ...5 RS232 Pin Definition Pin Definition 1 RS232_DTR 2 RS232_DSR 3 N C 4 RS232_TXD 5 GND 6 RS232_RXD ...

Page 12: ... easily affected by the brown objects or the color similar to skin Things like cartons and wood furniture It should be used in bright environment If the light is not enough it will cause PTC500S unable to distinguish the target face and lead to the tracking failure It could not be used on the environment with high bright contrast For example the environment is with IFP or projectors When the targe...

Page 13: ...king zone Limitation Tracking is only available for horizontal movement It will not auto zoom in out for target close to or leaving away from PTC500S Due to absolute motion checking it is unable to check who the target is or who the interference is It doesn t have anti interference ability Due to the FOV limit the tracking zone is only available within 120 degrees Distance limitation 15M Install h...

Page 14: ...ess of PTC500S call out OSD menu of PTC500S Use and buttons on remote controller to go to Information to find the IP address information 2 Open the browser on your PC and enter the IP address of PTC500S 3 Enter the password of PTC500S to login The default password is admin ...

Page 15: ...9 4 After login User should see the main interface of PTC500S ...

Page 16: ... http www aver com download center 2 Run the IPCam Utility 3 Click Search and all available devices will be listed on the screen 4 Select a camera from the list 5 The corresponding fields of IP address will display 6 Double click on the IP address of camera from the list can connect to camera through the browser Note If IPCam utility cannot find the camera please check following 1 Please make sure...

Page 17: ...11 Enable Tracking Function Turn on and off the tracking function Select Tracking setting Tracking on ...

Page 18: ...m request Set the person proportion more than the illustration If target proportion is smaller than the photo it may cause the tracking failure 144 144 1080 1920 To set the object size for tracking select Tracking setting Setup object viewing dimension Also see Object Viewing Dimension Setting chapter Use and zoom in out to adjust object size Then click Save to save the setting ...

Page 19: ...13 Tracking Mode Instruction View the each tracking mode s brief instruction feature and use environment Select Tracking Setting Tracking Mode to view tracking mode instruction ...

Page 20: ...ve zone Note The screen of priority zone setting is based on panoramic camera view 1 Select Tracking setting Wide Area Select priority zone 2 An online tutorial will display User can watch to learn how to setup tracking zone Click Skip to stop tutorial To watch again select to play online tutorial 3 In Select priority zone screen drag and select the area that wants to be tracking a blue frame will...

Page 21: ...l display User can watch to learn how to setup shield zone Click Skip to stop tutorial To watch again select to play online tutorial 3 In Shielded tracking zone screen click the and select the area in tracking zone that don t want to be tracking a gray block will show on screen For example Shielded the projector screen and TV that may influence the tracking To delete the shield zone area click and...

Page 22: ...Note The screen of effective zone setting is based on panoramic camera view 1 Select Tracking Stage Select effective zone 2 An online tutorial will display User can watch to learn how to setup tracking zone Click Skip to stop tutorial To watch again select to play online tutorial 3 In Select effective zone screen drag and select the area that wants to be tracking a blue frame will show on screen T...

Page 23: ...isplay User can watch to learn how to setup shield zone Click Skip to stop tutorial To watch again select to play online tutorial 3 In Shielded tracking zone screen click the and select the area in tracking zone that don t want to be tracking a gray block will show on screen For example Shielded the projector screen and TV that may influence the tracking To delete the shield zone area click and se...

Page 24: ...Select target tracking body 2 An online tutorial will display User can watch to learn how to setup tracking zone Click Skip to stop tutorial To watch again select to play online tutorial 3 In select target tracking body screen drag and set the width of object that wants to be tracked an orange frame will show on screen To re set the width of object just drag again 4 Click Save to save the setting ...

Page 25: ...rack If effective zone doesn t setup then all the panoramic view will be the default active zone The effective zone can be defined from 2 to 4 blocks Note The screen of effective zone setting is based on panoramic camera view 1 Select Tracking setting Segment Select effective zone 2 Drag a tracking area on screen blue frame Then click Next button Click it to reset the selected tracking area ...

Page 26: ...cks 2 3 or 4 blocks At least 2 blocks must be set Click on the edge left right to adjust block size Click the preset button to adjust block size Make an overlap area between blocks to avoid the camera move frequently at junction point ...

Page 27: ...zone Click preset button and use Zoom to adjust to the desire position When each time preset position is set click Save to save the settings 5 Click Finish to complete the settings When each time preset position is set click Save to save the settings ...

Page 28: ...ll display User can watch to learn how to setup shield zone Click Skip to stop tutorial To watch again select to play online tutorial 3 In Shielded tracking zone screen click the and select the area in tracking zone that don t want to be tracking a gray block will show on screen For example Shielded first row of student that may influence the tracking To delete the shield zone area click and selec...

Page 29: ... Select target tracking body 2 An online tutorial will display User can watch to learn how to setup tracking zone Click Skip to stop tutorial To watch again select to play online tutorial 3 In select target tracking body screen drag and set the width of object that wants to be tracked an orange frame will show on screen To re set the width of object just drag again 4 Click Save to save the setting...

Page 30: ... login to PTC500S 2 Select Preset Setting 3 Use the direction control panel to adjust the PTC500S to desires position 4 Next select the preset number in Save to Preset column and click Save button to save the preset 5 Select preset number in Call Preset section can view preset position view 6 After call preset the tracking will be off Remember to turn on the tracking manually Or press on remote co...

Page 31: ...ect Upload button 5 After updating refresh the browser Using RTSP connect to Camera Use RSTP player connecting to camera please enter the following RTSP URL in your application such as VLC PotPlayer or QuickTime PTZ camera rstp IP address of PTC500S 554 live_st1 For example rstp 192 168 1 1 554 live_st1 Panoramic camera rstp IP address of PTC500S 8554 live_st2 For example rstp 192 168 1 1 8554 liv...

Page 32: ...efer to INSTALLATION chapter For the First Time Use Trigger OSD Menu Press button on remote controller to call out OSD menu Use to enter sub menu use and to move to the selection and use to confirm the selection Press button can back to previous level of menu 1 Blue text indicates the current selection 2 means has sub menu or value selection 3 Sub menu 4 Column for enter value or value selections ...

Page 33: ...off first Go to Camera DHCP DHCP Off then press or enter button to confirm the selection The menu selection will switch to Static IP when DHCP off is applied 3 Use Enter button and on screen keyboard to setup the IP Gateway Mask and DNS Dynamic IP Address DHCP Get IP address from your local DHCP server 1 After starting up press button on remote control to call out OSD menu 2 Use and buttons to sel...

Page 34: ...28 3 Use and buttons go to Information to check the IP address information ...

Page 35: ...mation Tracking User can enable or disable auto tracking PTC500S will not track on object automatically when the feature is disabled To enable auto tracking please select On To disable auto tracking select Off Tracking On Camera Video Format Advanced Setting Preset Language Profile Factory Default Information On Off ...

Page 36: ...o change camera ID please select Camera Camera ID Tracking On Camera Video Format Advanced Setting Preset Language Profile Factory Default Information DHCP To enable DHCP select Camera DHCP Tracking On Camera Video Format Advanced Setting Preset Language Profile Factory Default Information Camera ID DHCP Static IP PTZ Camera PTC500S Camera ID DHCP Static IP PTZ Camera DHCP10 1 0 1 ON Camera ID DHC...

Page 37: ...Camera Static IP Please set DHCP off before the Static IP setting Tracking On Camera Video Format Advanced Setting Preset Language Profile Factory Default Information Camera ID DHCP Static IP PTZ Camera IP 10 1 0 1 Mask 255 255 0 255 Gateway 10 1 0 1 DNS ...

Page 38: ...ge Profile Factory Default Information Camera Mode Full Auto Full Auto Shutter Priority Iris Priority Manual White Balance Shading Correction Pan Tile Speed Zoom Speed Digital Zoom Limit PTZ Zoom Focus Power Up Frequency Contrast Saturation Sharpness NosieReduction 1 Low 12 Off Home Auto 2 5 Medium Medium Camera ID DHCP Static IP PTZ Camera ...

Page 39: ...y Contrast Saturation Sharpness NosieReduction 1 Low 12 Off Home Auto 2 5 Medium Medium Full Auto Shutter Priority Iris Priority Manual Slow Shutter Maximum Gain Back Light compens Exposure Off 24dB Off 0 Speed Maximum Gain Exposure 1 30 24dB 0 Slow Shutter Iris Maximum Gain Exposure Off F6 8 24dB 0 Maximum Gain Speed Iris 24dB 1 30 F6 8 Full Auto Shutter Priority Iris Priority Manual Full Auto Sh...

Page 40: ...ode Full Auto Full Auto Shutter Priority Iris Priority Manual White Balance Shading Correction Pan Tile Speed Zoom Speed Digital Zoom Limit PTZ Zoom Focus Power Up Frequency Contrast Saturation Sharpness NosieReduction 1 Low 12 Off Home Auto 2 5 Medium Medium Mode Auto Auto One Push Manual 6247 ...

Page 41: ...ormat Advanced Setting Preset Language Profile Factory Default Information Camera Mode Full Auto Full Auto Shutter Priority Iris Priority Manual White Balance Shading Correction Pan Tile Speed Zoom Speed Digital Zoom Limit PTZ Zoom Focus Power Up Frequency Contrast Saturation Sharpness NosieReduction 1 Low 12 Off Home Auto 2 5 Medium Medium Upper Left Upper Right Bottom Left Bottom Right Off Off O...

Page 42: ... Select picture in picture PIP mode To turn off the PIP mode select mode 0 Tracking On Camera Video Format Advanced Setting Preset Language Profile Factory Default Information 3G SDI1 HDMI 3G SDI2 PIP Auto Auto 0 ...

Page 43: ...arrow key to assign a preset number and press enter button on remote controller Tip Shortcut of setting a preset location as following Press P button press press number you want to set ex 1 and press enter Tracking On Camera Video Format Advanced Setting Preset Language Profile Factory Default Information To call a preset location Press bottom Preset call and use arrow key to select which preset n...

Page 44: ...les To set the profile go to OSD menu Set and use arrow key to assign a number and press enter button To call the profile go to OSD menu Apply and use arrow key to call an assigned number and press enter button Tracking On Camera Video Format Advanced Setting Preset Language Profile Factory Default Information English 繁體中文 簡体中文 日本語 Deutsch Francais Espanol 한국어 Vietnamese Set Apply default default ...

Page 45: ...ing Preset Language Profile Factory Default Information Information To check out information on the PTC500S ex FW version Go to OSD menu Information Tracking On Camera Video Format Advanced Setting Preset Language Profile Factory Default Information Yes No Camera ID Serial Number Firmware Version IP Address MAC PTC500 0000 0 0 0002 12 10 1 0 1 FB 5F 4B 61 1F 4F ...

Page 46: ...ing off on the right bottom side 6 Press six times 666666 Enable Disable AVer Logo When the hot key takes effect you will see AVer logo on the right bottom side 7 Press seven times 7777777 Show the tracking indicator When the hot key takes effect you will see the tracking indicator on the target face 8 Press eight times 88888888 Set PTC500S IP address as default IP 192 168 1 168 9 Press nine times...

Page 47: ...y choose one to track 6 Will tracking be lost when we use PTC500S in a situation which the projector is turned on Yes it might happen in Wide Area mode But we suggest to use Stage mode when the projector is turned on Stage mode can be used for any lighting conditions 7 What is the definition of HOME position Home is the default position after camera booting User can define position after camera bo...