7.11 Receipt operations
7 Serving Customers
Mseries User Instructions Part One
221
Refunds
The REFUND key is a programmable key that enables you to
refund the cost of goods to the customer.
Refunds may be made as part of a sales transaction or as a
separate operation.
The machine shows the amount of cash refunded on the cash
report and updates the refund totals values and count.
If a customer has more than one identical item or pack you
can:
•
enter the number of items
•
enter the value to be refunded for one item or pack
the machine will calculate the total value to be refunded.
Where the refund is part of a sales transaction and the total
receipt value is negative, a refund slip will be printed after the
sales receipt.
Please remember .....
A security level may have been assigned to the REFUND key.
If your security level is not high enough you will see the
message
and the security level required will
be displayed.
Your machine must be in
receipt mode
and
PoS
must be
enabled.
If your machine has been configured for ‘one shot’ operation
for Refunds you will not need to press
or
at
step 8.
Refund
C
Summary of Contents for M Series
Page 6: ...4 Mseries User Instructions Part One ...
Page 7: ...Mseries User Instructions Part One 5 1 Safety 1 1 Warnings ...
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Page 24: ...22 Mseries User Instructions Part One 2 About Your Machine 2 6 Servicing your scales ...
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Page 126: ...124 Mseries User Instructions Part One 5 Machine Set up 5 10 Re pricing goods ...
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Page 168: ...166 Mseries User Instructions Part One 6 Programming Products 6 9 Creating voucher records ...
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