Avery Dennison FRESHMARX 9415, Operator'S Handbook Manual

Page 1: ...Operator s Handbook FRESHMARX 9415 Labeling System 2007 Avery Dennison Corp All rights reserved 28028 28028 0 0 TC9415OH Rev AK 8 11 ...

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Page 3: ...provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interfere...

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Page 5: ...ls 2 4 Reprinting a Label 2 6 Printing Use First Labels 2 8 Sleep Mode 2 8 CARE MAINTENANCE 3 1 Clearing Label Jams 3 2 Cleaning the Platen Roller and Printhead 3 3 Cleaning the Touch Screen Display 3 5 Cleaning the Printer 3 5 TROUBLESHOOTING 4 1 Technical Support 4 3 Printing a Diagnostics Label 4 4 LABEL FORMATS A 1 Format 1 A 1 Format 2 A 2 Format 3 A 3 Format 4 A 4 Format 5 A 5 Format 6 A 6 F...

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Page 7: ...ual Following is a summary of the contents of this manual Chapter Contents 1 Getting Started Unpacking and installing the printer and loading supplies 2 Printing Labels Selecting and printing freshness labels 3 Care Maintenance Clearing supply jams and cleaning the printer 4 Troubleshooting Common problems and their solutions A Label Formats Format sizes and content fields B Specifications Printer...

Page 8: ...ower supply and cord 4 wall anchors wall mount template Keep all packaging material in case you need to move or return the printer Caution Do not touch the electrical connectors while setting up the printer Static electricity can damage or destroy the electronic components 1 2 Operator s Handbook ...

Page 9: ...rectly 3 Install the four wall anchors according to the four outside holes indicated on the template Mounting holes in back of printer 4 Remove the template 5 Lower the supply door on the printer so you can see the mounting holes on the back of the printer 6 Attach the printer to the wall anchors using the corresponding holes on the back of the printer 7 Press down firmly on the printer to lock it...

Page 10: ...Plug the three hole end of the AC adapter cable into the three pronged outlet in the printer s power supply 4 Plug the L shaped end of the power supply cable into the socket on the side of the printer L Shaped Connector Power socket 5 Plug the three pronged end of the AC adapter cord into a grounded electrical outlet Warning The printer and power supply should never be operated in a location where...

Page 11: ...ard the thermal paper from the printer slots 4 Turn on the printer Press the power switch on the side of the printer to the on I position 5 Press to remove the thermal paper from the printer if necessary 6 Remove and discard the tape from a new roll of labels 7 Lower the supply door 8 Slide a roll of labels onto the supply holder If necessary adjust the supply holder guide so it touches the roll 9...

Page 12: ...the supply This clip guides the labels through the supply slot so they do not shift while printing Dual printer shown Supply clip Printer 2 Printer 1 Supply slot Supply Holder Guide 11 Close the supply door The printer calibrates the labels automatically 1 6 Operator s Handbook ...

Page 13: ...o use the application calibrate the touch screen print freshness labels print Use First labels Note You may have a custom application that differs slightly from the examples in this manual The screens and labels shown are for reference only Printing Labels 2 1 ...

Page 14: ...e located on the right side of the touch screen Button Action Stops cancels the current print job Advances supply for the selected printer or Selects which printer feeds the supply Printer 1 is located on the left side Printer 2 is located on the right side Note In the single printer version these buttons do not function Enters the printer configuration menu 2 2 Operator s Handbook ...

Page 15: ...nd whenever the screen does not correctly respond to your touch 1 Press the upper right hand corner of the screen as you turn on the printer The Touch Screen Calibration screen appears 2 Follow the instructions to calibrate the touch screen The application runs automatically when you are finished TOUCH SCREEN CALIBRATION Please press center of cross Printing Labels 2 3 ...

Page 16: ...f the screen to view more products 1 Turn on the printer 2 Enter your Employee ID and press Enter Your ID must be 2 10 alphanumeric characters and appears on the freshness labels Then you see the product menu Note Depending on your application the Employee ID login may not appear This option is enabled by your Manager The product buttons are blank if a product menu is not created or loaded See you...

Page 17: ...kspace one character Press Cancel to return to the product screen without printing labels 6 Press Enter to print labels in the quantity you entered OR Press Enter without entering a quantity to print only one label Labels print for the selected product You return to the product screen Note If the printer is out of labels a preview of the label appears on the screen and no label prints Touch the sc...

Page 18: ...Depending on your application you may have this option which is enabled by your Manager 1 Press the product button that needs to be relabeled 2 Press the Use By button in the upper right corner The Enter New Use By Value screen appears ght corner The Enter New Use By Value screen appears 2 6 Operator s Handbook ...

Page 19: ...e hour and minute fields 4 Press OK 5 Use the numeric buttons to enter the quantity of labels to print Press Back to backspace one character Press Cancel to return to the product screen without printing labels 6 Press Enter to print labels in the quantity you entered OR Press Enter without entering a quantity to print only one label Labels print for the selected product You return to the product s...

Page 20: ...ity to print only one label Labels with the words Use First print The Use First button can be customized to print words other than Use First Refer to the System Administrator s Guide for more information Note If the printer is out of labels a preview of the label appears on the screen and no label prints Touch the screen to return to the product screen Sleep Mode After 10 minutes of inactivity the...

Page 21: ...C A R E M A I N T E N A N C E 3 This chapter tells you how to clear label jams clean the platen roller and printhead clean the printer Care Maintenance 3 1 ...

Page 22: ...the roll of labels off the supply holder 4 Remove the jammed labels Caution Do not use sharp or pointed objects to remove labels It may damage the printer 5 Reload the labels See Loading Labels in Chapter 1 for more information 6 Close the supply door 7 Press to calibrate the labels 3 2 Operator s Handbook ...

Page 23: ...ls of labels or when you see voids in the print Voids Correct Print 1 Remove any loaded labels 2 Use a plastic knife to snap off the supply slot cover Supply Cover 3 Use the plastic knife to press the L shaped bar and the platen roller pops out Note Art is cut away to show detail Care Maintenance 3 3 ...

Page 24: ... using a cotton swab moistened with isopropyl alcohol 5 Allow time for the parts to dry 6 Replace the platen roller 7 Snap the cover into place 8 Reload the labels See Loading Labels in Chapter 1 for more information 3 4 Operator s Handbook ...

Page 25: ...ol and water Caution Do not use sharp objects or abrasive cleaners on the touch screen display it can damage the screen Cleaning the Printer Slightly dampen a cloth with water and wipe the printer s exterior surfaces clean Use a dry soft bristled brush to clean paper dust out of the supply door s interior Caution Do not use household cleaners to clean the printer Care Maintenance 3 5 ...

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Page 27: ...ication See Loading Labels in Chapter 1 for more information The printer does not print Labels may be jammed See Clearing Label Jams in Chapter 3 for more information Calibrate the supply 1 Load labels See Loading Labels in Chapter 1 for more information 2 Press to calibrate the labels Clear a label jam See Clearing Label Jams in Chapter 3 for more information Printing stops OR the printer does no...

Page 28: ...r 1 for more information Printing is faded or poor quality Clean the printhead See Cleaning the Printhead in Chapter 3 for more information An asterisk prints after the time or date on a freshness label The label was reprinted using the original expiration time or date Depending on your application this option may not be available It must be enabled by your Manager Printer performs no action or an...

Page 29: ... the printer and allow it to cool down before you resume printing Motor Over Temperature error appears Turn off the printer and allow it to cool down before you resume printing Technical Support If these solutions do not work call Service at the number listed on the back of this manual Before calling Service print a diagnostics label Troubleshooting 4 3 ...

Page 30: ...a Diagnostics Label 2 Enter the Manager Password and press Enter The default password is 1234 The Configure screen appears 4 Press Print Diag Label A diagnostics label prints Note This screen may appear differently on the single printer version 5 Press Return until you see the product menu Sample Diag Label 3 Press Service 1 Press ...

Page 31: ...this option may not be available It must be enabled by your Manager Format 1 Prints 1 2 wide x 1 1 long labels Enter the following information for each field Field Description Description 1 Prints up to 17 characters Description 2 Prints up to 17 characters Description 3 Prints up to 17 characters EMPL Employee ID must be 2 10 characters Must Use By Numbers only Days 0 365 hours 0 23 minutes 0 59 ...

Page 32: ...lowing information for each field Field Description Description 1 Prints up to 35 characters Description 2 Prints up to 35 characters EMPL Employee ID must be 2 10 characters Must Use By Numbers only Days 0 365 hours 0 23 minutes 0 59 A 2 Operator s Handbook ...

Page 33: ...lowing information for each field Field Description Description 1 Prints up to 25 characters Description 2 Prints up to 25 characters EMPL Employee ID must be 2 10 characters Expire Date Time Numbers only Days 0 365 hours 0 23 minutes 0 59 Label Formats A 3 ...

Page 34: ...for each field Optional Lines Color Coded Block Field Description Description 1 Prints up to 15 characters Description 2 Prints up to 15 characters EMPL Employee ID must be 2 10 characters Use By Numbers only Days 0 365 hours 0 23 minutes 0 59 Blue Use by Monday Yellow Use by Tuesday Red Use by Wednesday Brown Use by Thursday Green Use by Friday Gold Use by Saturday Black Use by Sunday Note The em...

Page 35: ... the following information for each field Field Description Description Prints up to 16 characters Shelf Life Prints up to 13 characters EMPL Employee ID must be 2 10 characters Use By Numbers only Days 0 365 hours 0 23 minutes 0 59 Label Formats A 5 ...

Page 36: ...to 23 characters Description 2 Prints up to 23 characters Description 3 Prints up to 23 characters Ingredients Prints up to 875 characters Note Does not print semicolons or returns Use By Prints in MM DD YY format Net Weight Prints up to 8 characters Price Prints up to 7 characters numbers 0 9 period and dollar cents Euro pound and yen signs only A 6 Operator s Handbook ...

Page 37: ... Prints up to 6 characters numbers 0 9 and period only Fat Calories Prints up to 6 characters numbers 0 9 and period only Total Fat g Prints up to 6 characters numbers 0 9 and period only Saturated Fat g Prints up to 6 characters numbers 0 9 and period only Trans Fat Prints up to 6 characters numbers 0 9 and period only Cholesterol mg Prints up to 6 characters numbers 0 9 and period only Label For...

Page 38: ...eriod only Sugars g Prints up to 6 characters numbers 0 9 and period only Protein g Prints up to 6 characters numbers 0 9 and period only Vitamin A Prints up to 6 characters numbers 0 9 and period only Vitamin C Prints up to 6 characters numbers 0 9 and period only Iron Prints up to 6 characters numbers 0 9 and period only Calcium Prints up to 6 characters numbers 0 9 and period only A 8 Operator ...

Page 39: ... box with lines to print lines through the remaining color coded blocks Enter the following information for each field Field Description Description 1 Prints up to 17 characters Description 2 Prints up to 17 characters Description 3 Prints up to 17 characters EMPL Employee ID must be 2 10 characters Must Use By Numbers only Days 0 365 hours 0 23 minutes 0 59 Blue Use by Monday Yellow Use by Tuesda...

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Page 41: ...pplies 24V DC 90W to printer Operating Limits Operating Thermal Direct 32 to 122 F 0 to 50 C Storage 4 to 149 F 20 to 65 C Relative Humidity 0 90 non condensing Printhead 203 dpi 8 0 dots per mm Printing Method Thermal Direct Supply Specifications Supply Type Labels Supply Widths 1 2 30 mm minimum 2 2 56 mm maximum Supply Lengths 1 1 28 mm minimum 4 0 102 mm maximum Max Print Area 2 0 51 mm Specif...

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Page 44: ...28028 28028 0 0 Avery Dennison 170 Monarch Lane Miamisburg OH 45342 1 800 543 6650 In the U S A 1 800 387 4740 In Canada www monarch com For FreshMarx sales 1 877 774 6829 In the U S A www freshmarx com ...