This document describes how to identify and replace a failed Avid ISIS Storage Blade (ISB)
Controller Board in an Avid ISIS | 7500 or 7000.
Use this procedure
only
to replace an ISB Controller board or to repair an ISB that has experienced a
boot problem, due to a faulty Controller board. ISIS | 7500 and 7000 ISB boot issues can manifest in
either of the following ways after a power down or power up event:
•
The ISB appears in the Storage Manager or Storage Element page with a Memory Error status
•
The ISB will not boot and the LED will remain lit solid amber
n
The “no connection” status does not always indicate a faulty Controller board. Verify the nature of the
failure before replacing the board.
Verifying an ISB Boot Failure Condition
1. Verify that the ISB (IP address) does not respond over the network with the
ping
command on
both VLANs.
2. Verify that the ISB LED is solid amber (on an i4000 or i8000) or alternating irregularly between
amber and green (i1000 and i2000).
3. Check the ISB boot status using the switch Agent page, as follows:
a.
Open the switch Agent page.
b.
Click the Advanced tab.
c.
Select “Issue shell command” and type the following command in the text box:
ISIS
®
7000 ISB Controller Board Replacement
