Avid Technology MediaStream ConnectPlus 1000, Installation And Operation Manual

Page 1: ...make manage move med ia Avid Avid MediaStream ConnectPlus 1000 Installation and Operations Guide ...

Page 2: ...THOUT WARRANTY OF ANY KIND EXPRESS IMPLIED OR OTHERWISE INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL INCIDENTAL INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE DATA OR PROFITS WHETHER OR NOT ADVISED OF THE POSSIBILITY OF ...

Page 3: ...M IllusionFX Image Independence iNEWS iNEWS ControlAir Instinct Intraframe iS9 iS18 iS23 iS36 LaunchPad Lightning Lo Fi Magic Mask make manage move media Marquee Matador Maxim MCXpress Media Browse Media Composer MediaDock MediaDock Shuttle Media Fusion Media Illusion MediaLog Media Reader Media Recorder MEDIArray MediaShare MediaStream Meridien MetaSync MissionControl NaturalMatch Nearchive NetRe...

Page 4: ...4 ...

Page 5: ... 19 Connecting the ConnectPlus 1000 Gateway 19 VLAN Connection 20 VLAN Topology 21 Fibre Channel Connection 23 Gigabit Ethernet Connection 24 Chapter 3 Recovery and Software Installation 25 ConnectPlus 1000 System Recovery 25 Software Installation or Upgrade 28 Gateway Configuration 41 Verifying ConnectPlus 1000 Functionality 42 Chapter 4 Gateway HTTP Server Interface 43 The Monitoring Tool 43 Con...

Page 6: ...Files 58 Appendix A Network Storage IP Addressing 59 Hosts File 59 Aliases 62 Network Addressing Scheme 62 Subnet Mask 63 ConnectPlus Gateways 63 Tagged VLAN Connection 64 Ethernet Connection 64 Appendix B Regulatory and Safety Notices 65 Warnings and Cautions 65 FCC Notice 65 Canadian ICES 003 66 Canadian EMC Notice of Compliance 66 European Union Notice 66 Disposal of Waste Equipment by Users in...

Page 7: ...7 Lithium Battery Notice 69 English 69 German 70 French 70 English 70 French 70 German 70 English 70 French 70 German 71 English 71 French 72 German 72 Index 73 ...

Page 8: ...8 ...

Page 9: ...he Software or other hardware on which Avid has authorized it to be loaded but solely in connection with the operation of Your internal business and not for the benefit of any third party If the contract purchase order or invoice specifies the number of licenses granted or seats or channels authorized You may only use the specified number of copies of the Software or specified number of channels o...

Page 10: ...orized modifications or repairs improper electrical current misuse abuse or improper installation This warranty is personal to You and may not be assigned or transferred Avid MediaStream Support does not warrant that the Software will operate error free THE LIMITED WARRANTY SET FORTH HEREIN IS THE ONLY WARRANTY EXPRESS IMPLIED OR STATUTORY THAT AVID MEDIASTREAM MAKES WITH RESPECT TO THE PRODUCTS A...

Page 11: ...mbol or Convention Meaning or Action n A note provides important related information reminders recommendations and strong suggestions c A caution means that a specific action you take could cause harm to your computer or cause you to lose data w A warning describes an action that could cause you physical harm Follow the guidelines in this document or on the unit itself when handling electrical equ...

Page 12: ...henever new information becomes available To view these online versions select ReadMe from the Help menu or visit the Knowledge Base at www avid com readme 3 Check the documentation that came with your Avid application or your hardware for maintenance or hardware related issues 4 Visit the online Knowledge Base at www avid com onlinesupport Online services are available 24 hours per day 7 days per...

Page 13: ...vid Educational Services For information on courses schedules training centers certifications Web courses in Avid Learning Excellerator ALEX and DVDs please visit www avid com training or call Avid Sales at 800 949 AVID 800 949 2843 ...

Page 14: ...Using This Guide 14 ...

Page 15: ...rational Appendix A presents IP addressing topics such as Hosts Files and Hosts Table aliases and the Avid MediaStream Systems network addressing scheme Appendix B is an overview of Avid MediaStream s adherence to regulatory and safety requirements Introduction to ConnectPlus 1000 ConnectPlus 1000 Network Storage is a gateway providing access to archive storage and to content distribution with a s...

Page 16: ...erface and a Fibre Channel interface Each gateway is licensed for use on one MediaStream NSS ConnectPlus 1000 Gateway Chassis The ConnectPlus 1000 gateway provides network access for the NSS including connections to archive backup systems or to other MediaStream storage systems see the following block diagram Each individual NSS is called a cluster The network parameters allow up to 48 clusters at...

Page 17: ...ty through Telco or other WAN service providers and to purchase the Gigabit Ethernet switch for most configurations You are the default systems integrator for WAN solutions Automation MediaStream 8000 MediaStream 8000 Fibre Switch Connect Plus 1000 NS Gb Ethernet Switch Archive File System Controllers VLAN LAN WAN LAN WAN Connect Plus 1000 NS ...

Page 18: ...Chapter 1 Introduction 18 ...

Page 19: ...ibre Channel connection provides access to the RAID Storage Subsystem A Gigabit Ethernet port provides the LAN WAN connection to other MediaStream systems system automation and archive system Interconnection to other servers in the MediaStream family requires a second ConnectPlus gateway to complete the connection path The 1 RU Rack Unit gateway has a special cable that connects to the rear of the...

Page 20: ...ission critical components requiring fast failover protection These devices provide redundant connections to each of the VLAN switches Since gateways do not provide on air service they are only connected to one of the VLAN switches To ensure proper system function installation must conform explicitly to the design parameters of the system and the gateways must be connected to their designated port...

Page 21: ...on Software configuration is covered in Recovery and Software Installation on page 25 The Configuration utility automatically sets all Network Interface card parameters registry settings and Hosts tables for the gateway The Ethernet topology diagram shows the system connections to the VLAN switch Your installed system has color coded labels and cables to facilitate wiring and tracing connections T...

Page 22: ...l untagged MSS0103 3 3 LAN untagged 3 4 Consol untagged MSS0104 4 3 LAN untagged 4 4 Consol untagged MSS0105 5 3 LAN untagged 5 4 Consol untagged MSS0106 6 3 LAN untagged 6 4 Consol untagged MSS0107 7 3 LAN untagged 7 4 Consol untagged MSS0108 8 3 LAN untagged 8 4 Consol untagged FC Switch A 21 36 untagged FC Switch B 17 37 untagged GWY0101 Gateway GWY0102 Gateway MSI0101 LAN 2 LAN 1 Router A tagg...

Page 23: ...el Ports numbered 1 through 8 from left to right as shown in the following figure Server connections are made from left to right while Storage Array connections are made from right to left MSS Server Nodes are numbered from 1 ConnectPlus gateways are considered Servers and will connect from the next port after the last Server Node in the System However gateways do not have redundant connections If...

Page 24: ...typically a standard RJ 45 Ethernet connection but may be an optional Optical Fibre connection In either case you will connect this cable to an Ethernet Switch n Although we do not recommend the practice you may directly connect two Network Storage System clusters with a crossover cable if no other devices need connection ...

Page 25: ...nstalls the Windows 2000 operating system If your ConnectPlus was running Windows NT contact Avid MediaStream Support You may also need to upgrade your software as new versions of the ConnectPlus software become available A ConnectPlus system recovery is not needed for a software update This chapter provides instructions for a system recovery and software installation either following a recovery o...

Page 26: ...Recovery CD and turn on the PC 2 The PC boots up in the Symantec Ghost program Choose Re image and Walk Disk from the menu Note that there is no warning step in this procedure so be sure that a full re image is what you want to do Ghost Startup Menu The main Ghost window displays and the program runs automatically 3 After 5 to 10 minutes the Ghost program prompts for the second recovery CD Insert ...

Page 27: ... should not have any further effect on the operation of the PC 5 Following the file system check Windows performs a mini setup You will be asked to accept the license agreement choose yes if you agree and Click next You will then be asked to enter the Product Key This key is located on a sticker on the outside of the chassis Some configuration scripts run and the machine reboots 6 Install the soft...

Page 28: ... running the Recovery CD Software upgrades may also be periodically required as new versions of the software become available To install or upgrade ConnectPlus software 1 Insert the upgrade CD and boot the PC The upgrade application should start automatically When the Welcome screen appears Click Next Gateway Setup ...

Page 29: ...Software Installation or Upgrade 29 2 Click Yes to accept the License Agreement ConnectPlus License Agreement 3 Choose the gateway type and Click next to continue Choose PC Type ...

Page 30: ...Chapter 3 Recovery and Software Installation 30 4 Choose the System Type System Type 5 Choose the type of Fibre Channel switch the system will use Switch Type ...

Page 31: ...iver installation program launches Click the Install button to install the drive ATTO Driver Install 7 An installation dialog appears Click OK to continue ATTO Installer Dialog 8 A Windows logo dialog opens Click the Continue Anyway button Windows Logo Dialog ...

Page 32: ...ft XML Parser Setup window appears Click Next to continue XML Parser Setup 10 Select I accept and Click Next to accept the XML Parser license agreement XML Parser License Agreement t 11 Enter your customer information on the next screen and Click Next to continue ...

Page 33: ...Software Installation or Upgrade 33 Customer Information 12 Click Install to begin the XML Parser installation Install XML Parser 13 Click Finish on the next screen to return to the Gateway installation ...

Page 34: ... the cluster number and gateway number If you are installing the gateway on a Si system enter the system number Set Cluster Number 15 If you are installing the ConnectPlus software on a newly restored system Click Yes to run the config tool If you are upgrading to a newer version of ConnectPlus software on a fully configured system Click No ...

Page 35: ... Installation or Upgrade 35 Run Config Tool 16 The VLAN configuration scripts run Press any key to continue VLAN Configuration Script 17 The Config tool runs Type c and press enter for a complete configuration ...

Page 36: ...Chapter 3 Recovery and Software Installation 36 Config Tool 18 After the config tool runs verify there are no errors ...

Page 37: ...ftware Installation or Upgrade 37 Config Tool Output 19 The Installation Complete screen opens Remove the CD from the CD ROM drive 20 Select Yes I want to restart my computer now the default Click Finish ...

Page 38: ... recovery procedure run the Configure Utility After the gateway restarts the FTP server should start up automatically The following shortcuts are added to your desktop Start FTP Server Stop FTP Server ConnectConfig ConnectTest 21 With new software installed it is necessary to set the Gateway IP address To begin this process right click on the My Network Places icon on your desktop and choose Prope...

Page 39: ... My Network Places Menu 22 In the Network and Dial up Connections list right Click on the GigE item and choose Properties from the menu Network and Dial up Connections 23 Select Internet Protocol TCP IP from the list and Click Properties ...

Page 40: ...Chapter 3 Recovery and Software Installation 40 GigE Interface Properties 24 Enter the appropriate address values for your site network and Click OK TCP IP Properties ...

Page 41: ...work settings The Network Storage Architecture allows many different System Clusters to operate in a given facility within the same networking infrastructure To accomplish this each Cluster must have a unique addressing scheme Within a given Cluster each gateway must have unique addressing as well The Configure application automatically performs the settings required to make each ConnectPlus 1000 ...

Page 42: ...covery and or upgrade 1 Reboot the System 2 Run the checkLan Utility The checkLan Utility pings all relevant LAN connections from the selected FSC The tool is valuable when troubleshooting VLAN MSi and ConnectPlus gateway issues Detailed information on using the checkLan Utility can be found in Chapter 13 Troubleshooting Resources of the MediaStream Network Storage Site Preparation Installation an...

Page 43: ...ing tool allows MediaStream users to check network and configuration settings as well as to view statistics transfers and log files Connecting to the HTTP Server When you first connect to the HTTP server the Main Menu displays as shown in the following figure Main Menu and View Stats ...

Page 44: ...ns Menu Selection Display Information View Stats FTP Statistics View Transfers Transfer log View Log Files Server Log Files in txt View Configuration Displays Server Configuration Setting Check Network Displays Detailed Network Information Check Fibre Link Displays Detailed Information of Fibre Linked Arrays View Stats Page Menu Selection Display Information Successful Transfers Number of successf...

Page 45: ... displays detailed information regarding the FTP transfer View Transfers The transfers are color coded in the following manner Transfer Color Coding Color What it means Green Completed Yellow Not transferred but successful Most likely directory already existed Red Failed ...

Page 46: ...l order from old to new View Log Files Transfer Display Menu Selection Display Information Clip Name Name of clip Transfer Direction Inbound Outbound Directory Status Directory information includes header info FT and STD files Header Status Status of the header file Info Status Status of the info file Frame Table Status Status of frame table file STD Status Status of STD file Notes Any extra notes...

Page 47: ...y Item Information Server Name fsc0801 fsc0802 FSC names format FSC_a FSC_b Protocol udp Protocol used for communication with the FSC UDP is recommended PlayWhileTransfer 1 Allow Playing of clips while they are being transferred 1 on 0 off Throttle 0 Bandwidth Throttle Used with Palladium A or if Afap is switched off In Mbits sec Cutoff 0 Bandwidth Cutoff If AFAP allocation is larger only use this...

Page 48: ...results for each of the two FSC s and Host Files Check Network Files Minute 0 Cap on the number of files transferred each minute LoadingPause 0 Pause between each GetSanLogs call In milliseconds AlwaysScan 0 Scan all fibre channel disks for each transfer View Configuration Information Continued Display Item Name Value Display Item Information ...

Page 49: ... available on the system Sel_id is the number of the array as seen on the MSS and in filesystem creation Disks with Sel_ID of 0xff may be local hard drives or an array whose firmware rev does not match this utility array_services l3 Use this information to verify the array can be reached and to check that the gateway is connected to the right controller gwy0x01 master gwy0x02 slave array_services ...

Page 50: ...Chapter 4 Gateway HTTP Server Interface 50 ...

Page 51: ...sible for supplying the FTP client software There are many FTP client software packages available on the market Any FTP client can be used with ConnectPlus as long as it supports proxy transfers also known as third party transfers explained below n If you are a software developer implementing an automated system to move content between the Network Storage System and your network your software must...

Page 52: ...rovides for two basic models to transfer data Server client transfers Client proxy control of transfers between two servers Server Client Transfers In the server to client model the FTP client initiates the transfer and begins communication through a protocol communication path with the server This path is also known as a control connection On both the server and the client the protocol interface ...

Page 53: ...o gain access to the Video File System To log in you need to supply three IDs FTP connection The gateway hostname gwy xxyy with xx designating the cluster ID 1 16 and yy designating the gateway number 01 08 The command line entry would be ftp gwy0101 for gateway 1 on cluster 1 User ID The Avid default ID is video_fs Password The Avid default password is video_fs n If you are using a Graphic User I...

Page 54: ...ls often incorporated into the Graphic User Interface that allow you to perform a variety of functions These tools have only limited application within the VFS and not all tools may be supported for gateway transfers n FTP client commands can vary substantially from client to client however most FTP clients support the following commands in some form The actual syntax may vary between different ap...

Page 55: ...aterial for retrieval by automation systems delete Used to delete content directories The command does not accept wild cards Only content directories can be deleted and not individual content tracks Deletes fail when the content being deleted is in use typically for playing video by the server ls dir Used to list content directories and items and also accepts wild cards When listing content direct...

Page 56: ... to an on air MediaStream Network Storage System See MediaStream 8000NS Site Preparation Install and Reference Manual for this procedure or call Avid Technical Support Before you begin this procedure you must shut down the SAN Gateway Once you have added disk sets and have confirmed their availability to the FSCs and the MSS server nodes restart the gateway It will now recognize the new disk sets ...

Page 57: ... transfer 8 Enter get header The header should successfully copy to the gateway PC C ftp 127 0 0 1 Connected to 127 0 0 1 220 Mediastream FTP server Avid Mediastream FTP Server 3 01 10 Dec 5 2001 Ready Copyright 1996 2001 Jarle jgaa Aase http www jgaa com Portions Copyright 2001 Avid Systems 220 Please enter your user name User 127 0 0 1 none video_fs 331 User name okay need password Password 230 ...

Page 58: ...og beyond this you can copy the log to a new directory or rename it again Use the clearlog command to clear this log You should periodically check the log to make sure that it is not too large There are currently no settings to roll the log over after a certain length server log The server log file logs ftp data and errors It is found in the directory C Avid ftp binary 200 Type set to I Binary ftp...

Page 59: ...tem IP addressing topics Hosts Files and Hosts Tables Aliases Network Addressing Scheme Subnet Mask ConnectPlus1000 Gateways Hosts File The hosts file provides name resolution to the ConnectPlus gateway to communicate with other system devices The complete hosts file is quite large as it contains all names and addresses for all potential system configurations An abbreviated version of this file wi...

Page 60: ...101 1 10 64 1 1 fsc0101A fsc0101 fsc0101B 10 64 21 1 fsc0101 2 10 64 2 1 fsc0101 xx 10 64 xx 1 fsc0101 16 10 64 16 1 fsc0101 22 10 64 22 1 FSC 2 fsc0102A 10 64 21 2 fsc0102 fsc0102 1 10 64 1 2 fsc0102B fsc0102 2 10 64 2 2 fsc0102 xx 10 64 xx 2 fsc0102 16 10 64 16 2 fsc0102 22 10 64 22 2 MSI 1 Hosts Table for Cluster 1 Continued Host Name LAN Address Aliases ...

Page 61: ...si0102 17 10 64 17 6 msi0102B msi0102 2 10 64 2 6 msi0102 xx 10 64 xx 6 msi0102 16 10 64 16 6 Gateway gwy0101 10 64 17 11 gwy0101 1 10 64 23 11 gwy0102 10 64 17 12 gwy0102 1 10 64 23 12 gwy0103 10 64 17 13 gwy0103 1 10 64 23 13 gwy0104 10 64 17 14 gwy0104 1 10 64 23 14 FC Switch fcw0101 10 64 21 36 Hosts Table for Cluster 1 Continued Host Name LAN Address Aliases ...

Page 62: ...designates Cluster ID Cluster 1 the most common is 10 64 xxx xxx Addresses 64 to 79 are allocated to designate the first sixteen Clusters with Clusters 17 through 48 designated as shown in the following table fcw0102 10 65 21 36 Hosts Table for Cluster 1 Continued Host Name LAN Address Aliases 10 xxx yyy zzz Cluster ID Network ID Device ID Initial Cluster Addresses Cluster Address Cluster Address ...

Page 63: ...dividual addresses per designated Network ID ConnectPlus Gateways Each ConnectPlus gateway has a VLAN NIC with three tagged addresses as well as an untagged Ethernet Port The untagged port is available for connection to external networks not to the System s switches Since the gateways are not mission critical on air components redundant connections are not needed and each gateway is connected to o...

Page 64: ... e g 10 64 16 7 for gateway 1 ID 11 on network ID 16 n Each gateway has three tagged VLAN addresses for Network IDs 16 17 and 21 ConnectPlus gateway Device IDs will always be between 11 and 18 11 for gateway 1 and 18 for gateway 8 Ethernet Connection Hostname gwy xxyy where xx equals Cluster number and yy equals gateway number ConnectPlus gateways are numbered from 1 to 8 e g GWY0101 gateway 1 in ...

Page 65: ...device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is opera...

Page 66: ...et pas de bruits radioelectriques depassant les limites applicables aux appareils numerique de la classe A prescrites dans le Reglement sur le brouillage radioelectrique edicte par le ministere des Communications du Canada European Union Notice Declaration of Conformity According to ISO IEC Guide 22 and EN 45014 Application of Council Directives 73 23 EEC 89 336 EEC Standards to which Conformity i...

Page 67: ...ct Name Products for the Windows NT Windows 2000 or Windows XP Operating System Avid Adrenaline DNA Avid DS Nitris DNA Avid Equinox Break Out Box Avid DS Avid Xpress Avid Xpress DV Film Composer Media Composer MediaDock MediaDock 2 MediaDrive MediaRAID MEDIArray MEDIArray Drive MEDIArray II MEDIArray II Drive Meridien I O box NewsCutter NewsCutter DV NewsCutter XP Pro Tools AVoption V10 Symphony P...

Page 68: ...ct or its packaging indicates that this product must not be disposed of with other waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help conserve natural resources and ...

Page 69: ...g des Gerätes vom Netz ist der Netzstecker zu ziehen Vergewissern Sie sich daß die Steckdose leicht zugänglich ist French c ATTENTION Le cordon d alimentation est utilisé comme interrupteur général La prise de courant doit être située ou installée à proximité du materiél et être facile d accés Lithium Battery Notice English c CAUTION Danger of explosion if battery is replaced with incorrect type R...

Page 70: ... c ATTENTION Cette unité est équipée de plusieurs raccordements d alimentation Pour supprimer tout courant électrique de l unité tous les cordons d alimentation doivent être débranchés German w WARNUNG Diese Einheit verfügt über mehr als einen Stromanschluß um Strom gänzlich von der Einheit fernzuhalten müssen alle Stromzufuhren abgetrennt sein English w This product relies on the building s insta...

Page 71: ...t o Make sure electrical circuits are not overloaded consider the nameplate rating of all the connected equipment and make sure you have over current protection o Make sure the equipment is properly grounded o Make sure no objects place on top of unit English w To prevent bodily injury when mounting or servicing this unit in a rack you must take special precautions to ensure that the system remain...

Page 72: ...dispositifs stabilisateurs installer les stabilisateurs avant de monter ou de réparer l unité en casier German w Warnung Zur Vermeidung von Körperverletzung beim Anbringen oder Warten dieser Einheit in einem Gestell müssen Sie besondere Vorkehrungen treffen um sicherzustellen daß das System stabil bleibt Die folgenden Richtlinien sollen zur Gewährleistung Ihrer Sicherheit dienen o Wenn diese Einhe...

Page 73: ...eck Network 48 View Configurations 47 View Log Files 46 View Transfers 45 ConnectPlus Gateway 53 ConnectPlus gateway 59 63 63 64 ConnectPlus gateway restoring 25 ConnectPlus Gateways 59 63 ConnectPlus Recovery CD 25 control connection 52 D data connection 52 56 57 58 58 58 Device IDs 64 E Ethernet 15 17 19 20 21 21 22 24 24 Ethernet Connection 64 European Union notice 66 F FCC notice 65 Fibre Chan...

Page 74: ... System 16 16 20 23 24 New Zealand EMC regulations 68 R Recovery procedure 25 Regulatory information 65 S Safety information 65 Servers 51 53 Subnet Mask 59 63 63 System Check 56 T Taiwan EMC regulations 69 Topology 21 22 Track Transfer 56 Troubleshooting 51 56 V Video File System 53 54 54 55 56 VLAN 19 20 20 20 21 21 21 21 21 23 63 63 63 64 64 ...