EN
29
E - FAQ
Movement detection is triggered
unnecessarily
Unsuitable movement detection
settings
Reduce the sensitivity of
detection
When movement is detected, no
Push alert is received
Unsuitable movement detection
settings
Please check the configuration
of the camera, the enabled
alerts and the motion sensitivity
The application is not authorised
to send a Push alert
Please check your Avidsen
Home rights within your iOS
application Security and Privacy
settings or Android application
settings
PUSH Notifications only work
when the app is displayed on
the Android screen
Avidsen Home is not allowed to
run in the background, or has
been completely closed
Please restart Avidsen Home.
Make sure that no other
management or power saving
application automatically
closes the application in the
background.
Your Android device has
reached the maximum limit
of applications launched
simultaneously
Close the applications
or increase the limit of
simultaneous applications in
your device settings.
Pairing issues
The camera is already paired
with another user account.
Reset the camera. It will be
automatically deleted from the
old account.