EN
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F - TECHNICAL AND LEGAL INFORMATION
3 - HELP AND SUGGESTIONS
• If, despite the care we have taken in designing
our products and drafting these instructions,
you do encounter difficulties when installing
your product or you have any questions, we
strongly recommend that you contact one of
our specialists who will be glad to help.
• If you encounter operating problems during
the installation or a few days afterwards,
it is essential for you to be in front of your
installation when contacting us, so that one
of our technicians can diagnose the source of
the problem, as it will probably be the result of
a setting that is incorrect or an installation that
is not to specification. If the problem is caused
by the product itself, the technician will give
you an RMA number so that you can return
the unit to the shop.
Without this RMA number, the shop may
refuse to exchange your product.
Contact our after sales service team technicians:
0,35 € / min
0 892 701 369
Monday to Friday, 9pm to 12pm, and 2pm to
6pm.
Avidsen undertakes to keep a stock of spare
parts for this product throughout the contractual
warranty period.
Need some help?
Avidssy
will answer your questions
at www.avidsen.com
(toll-free, 24/7)
4 - DECLARATION OF CONFORMITY
Avidsen hereby declares that the equipment
designated below:
Avidsen HomeCam WR reference 127052
complies with the RED 2014/53/EU directive and
that its conformity has been assessed pursuant to
applicable standards:
Directive 2014/35/EU: (protection of users’ health
and safety)
- EN 62479:2010
- EN 62368-1:2014 + A11:2017
- EN 50663:2017
Directive 2014/30/EU: (protection requirements
relating to electromagnetic compatibility).
- EN 301 489-1 V2.2.3
- EN 301 489-17 V3.2.3
- EN 55032:2015
- EN 55035:2017
- EN 61000-3-2:2019
- EN 61000-3-3:2013 +A1:2019
Directive 2014/53/EU: (efficient use of the radio
spectrum, in order to avoid harmful interference).
- EN 300 328 V2.2.2
Tours, 19/10/2020
Alexandre Chaverot, CEO
