Avigilon VMA-AS1-16P, User Manual

Page 1: ...User Guide Avigilon HD Video Appliance Models VMA AS1 8P VMA AS1 16P and VMA AS1 24P ...

Page 2: ...nt or other intellectual property rights of Avigilon Corporation or its licensors This document has been compiled and published covering the latest product descriptions and specifications The contents of this document and the specifications of the products discussed herein are subject to change without notice Avigilon Corporation reserves the right to make any such changes without notice Neither A...

Page 3: ...Center Client Software 11 Starting Up the Client Software 11 Shutting Down the Client Software 12 Logging Into and Out of a Site 12 Logging In 12 Logging Out 12 Changing the Administrator Password 13 Connecting Cameras to the Avigilon Control Center System 13 Setting the Recording Schedule 14 Creating a Recording Template 14 Setting Up a Weekly Recording Schedule 15 Setting Data Aging 15 Adding Us...

Page 4: ...r and retain recorded video content l Video ports to display live video and allow users to operate the Avigilon Control Center Client software directly from the appliance This guide describes how to configure the system after the appliance has been powered and is connected with keyboard mouse and monitor It is recommended that cameras not be connected to the appliance until after the appropriate n...

Page 5: ...en click Next 4 Enter a user name for accessing the Windows software 5 Enter a unique computer name or use the default computer name When you are ready click Next 6 Set a password for the user name you entered on the previous screen When you are ready click Next 7 On the following page is the end user license agreement for the Windows operating system Review the terms then select the I accept the ...

Page 6: ...ance is not currently connected to the internet or you plan to keep the system in a private intranet select this option Internet Activation 1 On the Undefined variable UI_ACC AdminPanelProductKeyTitle page enter your license key A green check mark will appear beside your license key when it is correct 2 Click Next 3 On the Product Registration page enter your contact information to receive product...

Page 7: ...e skip this step 13 Click Step 2 Add License File 14 On the Import License File page click to locate the license file then click Next 15 When the Activation Succeeded message is displayed click Finish Adding Licenses If you choose to upgrade your existing license to a different edition you will need to perform the licensing procedure again In this case you can access the Add License wizard from th...

Page 8: ... gives the office computers internet access 3 Internal DHCP server the HD Video Appliance will act as the local DHCP server for the connected cameras and any other devices that may also be connected to the appliance NOTE The HD Video Appliance is intended to be used for connecting and powering IP cameras not for general computer networking However if you prefer the appliance can be configured to d...

Page 9: ...igure the Avigilon Control Center system See Configuring the Avigilon Control Center Software on page 11 Configuring an External DHCP Network If you already have a router or switch to connect your other network devices you can connect the HD Video Appliance directly to the router so that cameras can be addressed using the router s built in DHCP service Figure 3 Example of external DHCP network con...

Page 10: ...ce you do not need to set up a DHCP server For more information see Configuring a No DHCP Network on page 5 1 From the appliance access the Windows Network Connections window l Select Start Control Panel Network and Sharing Center Change adapter settings l From the Start menu search for ncpa cpl 2 In the Network Connections window right click the Local Area Connection for the Intel Gigabit Network...

Page 11: ...ng IP address field enter 192 168 50 2 or the IP address you prefer b In the Subnet mask field enter 255 255 255 0 if it is not automatically entered c Click OK to save your changes 5 Open the Switch Management Console a In a web browser enter 192 168 50 1 into the address bar Figure 6 The Switch Management Console Log In screen b When the log in screen appears enter the default ID and password l ...

Page 12: ...k devices the IP address for each item will be listed beside the connected port number NOTE The U1 port on the HD Video Appliance is not part of this DHCP setting Only the PoE camera ports broadcast DHCP 8 Connect Avigilon cameras and other network devices to the numbered ports Each connected device is automatically assigned an IP address by the appliance Figure 8 Example cable connections on an 8...

Page 13: ...ort The U2 port is separate from the numbered camera ports so it will not interfere with video recording After you ve made the required network and camera connections you can configure the Avigilon Control Center system See Configuring the Avigilon Control Center Software on page 11 Configuring an ExternalDHCP Network 10 ...

Page 14: ...rol Center Client Software After you install the ACC Client software start the application and access the HD Video ApplianceACC ES Analytics Appliance The ACC Client software should start automatically when Windows starts Refer to the following steps if it doesn t Starting Up the Client Software Perform one of the following l In the Start menu select All Programs or All Apps Avigilon Avigilon Cont...

Page 15: ... menu then click 2 On the left side of the Site Login tab select one or more sites If the site you want to log into is not shown click Find Site to discover the site 3 Enter your username and password for the selected sites 4 Click Log In You are logged into the selected sites If you want to be notified when new or disconnected sites come online select the Notify me when additional sites become av...

Page 16: ...e recorded and indexed for search 1 In the site Setup tab click The Connect Disconnect Cameras tab is displayed 2 In the Discovered Cameras area select one or more devices then click Connect Tip You can also drag the device to a server on the Connected Cameras list 3 In the Connect Camera dialog box select the server you want the device to connect to NOTE If you are connecting multiple devices all...

Page 17: ...ed l If your site includes folders select a location for the device in the left pane The right pane updates to show what is stored in that directory l If you are connecting multiple devices at the same time the selected devices must be assigned to the same location Tip If the site you want is not listed you may need to connect the device to a different server Make sure the selected server is conne...

Page 18: ...nce images between events in the recording schedule l Select the Record a reference image every check box then set the time between each reference image Setting Up a Weekly Recording Schedule You can set up a weekly recording schedule by applying templates to cameras for each day of the week 1 In the server Setup tab click The Recording Schedule dialog box is displayed 2 Select a template from the...

Page 19: ...a rate Since the system can only provide an estimate of the data rate for the full retention period the actual retention time can vary from the Max Record Time setting by up to 30 minutes NOTE The time shown in the Total Record Time column is an estimate only 1 In the server Setup tab click The Recording and Bandwidth dialog box is displayed The Data Aging column shows an estimate of the recording...

Page 20: ...ave a second administrator user you may need to completely reset the system Adding Groups 1 In the site Setup tab click 2 In the following dialog box select the Groups tab and click 3 In the pop up dialog box select an existing group to use as a template for your new group then click OK 4 In the Edit Group dialog box complete the following a Give the new group a name b Select a rank for the group ...

Page 21: ...to be changed 7 In the Member Of tab select the check box beside each access group the user belongs to The other columns display the permissions that are included in the selected groups 8 Click OK The user is added to the site Repeat this procedure to add all the users that are required Advanced Settings After you ve set up all the required settings in the Avigilon Control Center Client software t...

Page 22: ... You can set up an SMTP email server to send you messages when system events occur l If you have a Standard Edition system you can set up detailed rules to notify you when specific events occur l Setup the Gateway l The Avigilon Control Center Gateway software allows you to access video from a remote web browser or mobile device If the Gateway software is not set up you cannot access video outside...

Page 23: ...rk connection l Green The LED is green if the camera is using the switch for PoE power and as a network connection l PoE Status The LED will start to blink if the appliance starts to reach its PoE output capability l Hard Drive Status The LED will blink if the hard drives are in use If the LED is off the hard drives are not being detected l Network Status The network connection speed at the U1 or ...

Page 24: ...rts and the status LEDs l On the 16 and 24 port model the reset switch is locate at the front of the appliance and is the small unlabeled hole between the and status LEDs Once you ve found the reset switch on the appliance complete the following steps 1 Using a straightened paperclip or similar tool gently press and hold the reset switch CAUTION Do not apply excessive force Inserting the tool too ...

Page 25: ...You need to replace the hard drive if l The RAID status is Degraded l The failed Disk is highlighted in red In the JMicron HW RAID Manager the hard drives are listed as Disk 1 to 4 From the front of the appliance Disk 1 is the hard drive installed on the far left and Disk 2 4 are installed beside each other from left to right If more than one drive has failed immediately shut down your system and ...

Page 26: ...emoved you will see the four hard drives at the front The hard drives are numbered Disk 1 to 4 from left to right Figure 11 HD Video Appliance with the cover removed 5 Remove the two silver screws attached to the hard drive base plate at the front of the appliance 6 From the back of the hard drive push the hard drive towards you until it is released from the appliance Replacing a Hard Drive 23 ...

Page 27: ...normally 16 Once Windows has loaded select Start All Programs JMicron HW RAID Manager JMicron HW Raid Manager 17 In Basic Mode select the RAID and Disk Information tab and confirm that the RAID status is Rebuilding Important While the RAID is being rebuilt do not reconnect cameras open other applications or allow other network instances of the Avigilon Control Center Client software to connect to ...

Page 28: ... Avigilon warranty terms for this product is provided at avigilon com warranty Warranty service and technical support can be obtained by contacting Avigilon Technical Support avigilon com contact us Limited Warranty and TechnicalSupport 25 ...