Avigilon VMA-BLU-8P8, User Manual

Page 1: ...User Guide Avigilon Blue Connect Device VMA BLU 4C VMA BLU 8P8 VMA BLU 16C12 ...

Page 2: ...in cell battery is not replaceable l Refer all servicing to qualified personnel Servicing may be required when the device has been damaged dropped exposed to moisture or does not operate normally l Only use the power adapter supplied with your system l Connect the power adapter by means of a power cord connected to a socket outlet with earthing connection CAUTION Failure to observe the following i...

Page 3: ...ations However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures l Reorient or relocate the receiving antenna l Increase the...

Page 4: ...s symbol means that according to local laws and regulations your product should be disposed of separately from household waste When this product reaches its end of life take it to a collection point designated by local authorities Some collection points accept products for free The separate collection and recycling of your product at the time of disposal will help conserve natural resources and en...

Page 5: ... is granted with respect to any copyright industrial design trademark patent or other intellectual property rights of Avigilon Corporation or its licensors Each user must accept the Terms and Conditions of Service and the End User License Agreement for Avigilon Blue as a condition to using the Avigilon Cloud Service platform service when they register their account This document has been compiled ...

Page 6: ...a Frame Rate 7 Device Web Browser 7 Before Installation 9 Dealer Preparation 9 Managing Activation Codes for Avigilon Blue Connect Devices 9 Physical Preparation 10 Hardware Installation 11 Activating the Avigilon Blue Connect Device 12 Accessing the Avigilon Cloud Service platform Service 12 Accessing the Avigilon Blue Connect Administration Portal 12 Obtaining and Using an Activation Code 13 Alt...

Page 7: ...ation Portal to Configure the Avigilon Blue Connect Device 27 Accessing the Avigilon Blue Connect Administration Portal 27 Web Interface Launch Page 27 Configuring the Device 28 Configuring the Network 28 The Corporate and Camera Panes 28 The DNS Pane 29 Assigning a PoE Power Budget 29 Budgeting PoE Power 30 Viewing Service and Device Logs 31 About Avigilon 32 vii ...

Page 8: ...nstall and activate the device and configure the system after the device is powered and is connected to the Avigilon Undefined variable CompanyInfo CloudPlatform using the subscriber s local area network for the first time This guide also provides information on how to reactivate a device that is deactivated after its deletion in the Avigilon Cloud Service platform service About This Guide 1 ...

Page 9: ...Blue Connect device family comprises the l VMA BLU 4C device A recorder with 1 terabyte of storage built in video analytics and a camera uplink port that can connect to your networked IP cameras l VMA BLU 8P device A recorder with 8 terabytes of storage built in video analytics and an 8 port Power over Ethernet PoE network switch to connect and power up to eight IP cameras or combinations of IP ca...

Page 10: ... 8P device Figure 3 Front view and back view of the Avigilon Blue Connect VMA BLU 16C device 1 Reset button Use this button to physically restart the Avigilon Blue Connect device or to perform a factory reset For more information see Using the Reset Button on page 25 2 Status LEDs Provides information about daily operations For more information see LED Indicators on page 5 Overview 3 ...

Page 11: ...U 4C the 8TB Avigilon Blue Connect device VMA BLU 8P and the 12TB device VMA BLU 16C use different PSUs that are not interchangeable Using the wrong PSU with your Avigilon Blue Connect device will damage the device and is not covered under warranty 6 PoE switch component VMA BLU 8P Avigilon Blue Connect device only Connection to the internal 10 100 speed PoE switch component that provides IP conne...

Page 12: ...re initiated Green Device is powered Green blinking Hard disk drive activity Upper LED indicates link speed Green GigE network link is present Orange 100 Mbps network link is present Off 10 Mbps link is present Lower LED indicates link state Green Link is up Green blinking Network activity is present Off Link is down VMA BLU 4C Avigilon Blue Connect Back Panel LEDs Icons LED LED Status Description...

Page 13: ...Orange 10 100 network link is present Orange blinking Network activity is present Green GigE network link is present Green blinking Network activity is present Orange Switch component has reached its PoE output capability Orange blinking Over budget VMA BLU 8P Avigilon Blue Connect Back Panel LEDs Icons LED Status Description Green Network activity is present Orange On for GigE speed Off for 10 10...

Page 14: ...streamed through the system For optimal analytics performance the source camera should stream a minimum of 10 images per second ips Note The device stream out rate applies to concurrent streaming sessions The bandwidth rate of your internet service provider ISP upload and device stream out rates may impact performance To ensure low latency in video streaming see the maximum stream rates supported ...

Page 15: ...x browser version 3 6 or later l Google Chrome browser 8 0 or later l Safari 5 0 or later Note Your web browser must be configured to accept cookies or the web interface will not function correctly Device Web Browser 8 ...

Page 16: ...e on site to connect to the subscriber s site in the Avigilon Cloud Service platform service An activation code is site specific and can only be used one time It is generated in the Avigilon Cloud Service platform service and is valid for 24 hours It can be generated by any Avigilon Cloud Service platform service user who is permitted to access the subscriber site and is assigned either the Manage...

Page 17: ...nnect device with or without cameras before taking the device to the customer site This step ensures a smooth customer installation experience In addition this step is especially important for the Avigilon Blue Connect device that will be deployed at a customer site with a low speed connection to the internet When a device is first activated the latest Blue Connect firmware version is automaticall...

Page 18: ... holes on the sides of the Avigilon Blue Connect device b Position the device with the rear panel facing downwards c Screw the wall mounting brackets to the wall 4 On the VMA BLU 8P device do the following l Connect the cameras to the PoE ports l Connect theWAN uplink port on the device to the internet with an Ethernet cable 5 On VMA BLU 4C and VMA BLU 16C devices do the following a Connect the ca...

Page 19: ...m service web client is browser based and supports Windows and Mac versions of l Google Chrome browser 8 0 or later In your web browser do the following 1 Open a new tab and navigate to blue avigilon com 2 If prompted specify the region 3 Sign in using either dealer or subscriber user credentials The user must be assigned to either the Manager or Administrator role Accessing the Avigilon Blue Conn...

Page 20: ...on Blue Connect and then see Alternate Activation Method US Region Only on page 15 and continue from there Obtaining and Using an Activation Code A valid activation code needs to be entered into the Avigilon Blue Connect Administration portal by the on site person installing the device The activation code can be generated up to 24 hours in advance of installing the device l By the dealer l By a re...

Page 21: ...ed for daily operation with the Avigilon Cloud Service platform service Note For more information about using the Avigilon Blue Connect Administration portal see Appendix Using the Avigilon Blue Connect Administration Portal to Configure the Avigilon Blue Connect Device on page 27 However there is no immediate need to use the Avigilon Blue Connect Administration portal after you have activated the...

Page 22: ... you successfully add the device to the cloud platform click CONFIGURE The Avigilon Blue Connect Administration portal is displayed opened on the Devices panel 5 To use the latest features upgrade the firmware on the Avigilon Blue Connect device from the Devices panel For more information see the Help for the Devices panel Now the Avigilon Blue Connect device and cameras can be configured for dail...

Page 23: ...rm service also deactivates the device You might delete a device to move it from one subscriber site to another Before you can reactivate the Avigilon Blue Connect device you must reset it back to the original factory default settings 1 Install the device at the new site See Hardware Installation on page 11 2 Reset the device to its factory default settings a Using a straightened paperclip or simi...

Page 24: ... External devices are connected to the appliance through the I O terminal The pinout for the I O terminal is shown in the following diagram Figure 4 VMA BLU 8P and VMA BLU 16C I O pins are numbered as shown in the images above Figure 5 The diagram above shows the pinouts for the I O terminal Connecting to ExternalDevices 17 ...

Page 25: ... Ground pin GND To deactivate leave disconnected 2 IN2 3 IN3 4 IN4 5 GND 6 7 8 9 OUT1 Relay Outputs Form A dry contact outputs When active terminals are connected When inactive terminals are disconnected Maximum load is 30 V 0 5 A 10 11 OUT2 12 13 OUT3 14 15 OUT4 16 Connecting to ExternalDevices 18 ...

Page 26: ...e Blue Device to be discovered on the local network and time services Port Network TCP or UDP Service or Protocol Name Used by 443 Public Internet TCP Secure Sockets Layer SSL or HTTPS l Avigilon Blue Connect device Web UI l Avigilon Cloud Service platform browser application l Device connection to cloud API over SSL l File upload to cloud storage l WebRTC 1025 65535 Public Internet TCP Session Tr...

Page 27: ...he corporate LAN from the public internet 51000 55000 Camera Network UDP Real Time Transport Protocol RTP Cameras only needed on camera network 49152 Corporate Network TCP Universal Plug and Play UPnP Device discovery on Microsoft Windows 5353 Corporate Network UDP Multicast DNS MDNS Bonjour device discovery on Mac Port Configuration 20 ...

Page 28: ...er takes up four channels regardless of how many cameras are connected but unused channels can be removed and assigned to other cameras A multisensor device uses as many channels as it has camera heads A PoE switch can support as many channels as its connection capacity Refer to the following tables for the different resolution cameras the maximum number that can be supported the number of channel...

Page 29: ...amera Maximum Cameras for this Resolution 352 240 px 8 3 12 720 480 px 12 5 8 1 MP 15 fps 12 5 8 1 MP 30 fps 12 5 8 2 MP 15 fps 25 4 2 MP 30 fps 25 4 3 MP 15 fps 33 3 3 MP 30 fps 33 3 5 MP 15 fps 50 2 8 MP 15 fps 47 0 2 8 MP 30 fps 100 1 VMA BLU 4C Device 22 ...

Page 30: ...2 8 12 3 encoders or PoE switch 1 MP 15 fps 7 14 1 or more PoE switches 1 MP 30 fps 7 14 NOTE 6 cameras connected to the device and 8 connected to 1 or more PoE switches 2 MP 15 fps 12 8 2 MP 30 fps 12 8 3 MP 15 fps 17 6 3 MP 30 fps 20 5 5 MP 15 fps 25 4 8 MP 15 fps 33 3 8 MP 30 fps 50 2 1Analog cameras in NTSC mode 2Analog cameras in NTSC mode VMA BLU 8P Device 23 ...

Page 31: ... this Resolution 352 240 px1 2 48 720 480 px2 4 25 1 MP 15 fps 4 25 1 MP 30 fps 4 25 2 MP 15 fps 6 16 2 MP 30 fps 6 16 3 MP 15 fps 8 12 3 MP 30 fps 8 12 5 MP 15 fps 12 8 8 MP 15 fps 17 5 8 MP 30 fps 18 5 1Analog cameras in NTSC mode 2Analog cameras in NTSC mode VMA BLU 16C Device 24 ...

Page 32: ...If the Avigilon Blue Connect device encounters a system error you can try to resolve the issue by restarting the system from the Avigilon Blue Connect device l Using a straightened paperclip or similar tool gently press the reset button For VMA BLU 8P8 and VMA 16C12 devices release as soon as you hear a faint beeping sound CAUTION Do not apply excessive force Inserting the tool too far will damage...

Page 33: ...istration portal 1 Using a straightened paperclip or similar tool gently press and hold the reset button CAUTION Do not apply excessive force Inserting the tool too far will damage the appliance and void the warranty 2 On the VMA BLU 4C device do not release the button until the LED is orange and starts to blink On VMA BLU 8P8 and VMA 16C12 devices do not release the button until the LED is orange...

Page 34: ...evice in your web browser 3 Log in as administrator The Avigilon Blue Connect Administration portal is displayed in your web browser To log out click on the right side of the top banner Web Interface Launch Page The web interface launch page consists of a Dashboard navigation bar and a set of panes displaying status information l Activate Avigilon Blue Connect Used by your system installer to acti...

Page 35: ... color and lengthens The color indicates the complexity and the length measures the number of characters up to the maximum The color changes from red to yellow to green where green indicates the highest complexity The password must be at least yellow to be accepted Re enter the new password in the Confirm Password field Configuring the Network On the Network panel you can see the settings for the ...

Page 36: ...e Preferred Server Alternate Server 1 and Alternate Server 2 fields Settings are not implemented until you click Apply Assigning a PoE Power Budget Applicable to the VMA BLU 8P device only On the PoE panel you can see how much power is available to and being used by connected devices The default setting for all ports is Auto This setting automatically detects and budgets the amount of power requir...

Page 37: ... Applying changes may power cycle PoE powered devices The web interface automatically refreshes the screen and displays the updated settings after the new power settings are applied Budgeting PoE Power The PoE switch component in the VMA BLU 8P Avigilon Blue Connect device can output a total of 128 W of power to the connected devices Each PoE port is capable of outputting 15 4 W to standard PoE de...

Page 38: ...rated by the Avigilon Blue Connect device from the Dashboard navigation bar The logs are grouped into two categories Services and Device After you select the kind of log to review you can specify the maximum number of logs to display and then use simple text filtering to reduce the number of logs displayed Services Device Exception Logs System Logs FCP Logs Boot Logs Server Logs Web Server Logs We...

Page 39: ...tered as you type To clear the filter backspace or delete the text l To display the updated logs click the Sync button About Avigilon From the About panel you can find the information needed to access the Avigilon website and contact Avigilon Technical Support About Avigilon 32 ...

Page 40: ...d Technical Support Avigilon warranty terms for this product are provided at avigilon com warranty Warranty service and technical support can be obtained by contacting Avigilon Technical Support avigilon com contact us 33 ...