6-2
AV620CS Plus
Question: When the scanner is powered on, it makes noises
and won’t stand ready.
Answer:
There are two possibilities:
1) You might fail to push the scanner shipping lock to
its “use” position. If this is the case, pull the scanner
status switch to its “use” position first.
2) The scanner is not placed on an even, flat desktop
surface. This may cause the scanner to
malfunction.
Question: The scanner is powered on, but the lamp does not
light up.
Answer:
The lamp is probably out of order. Contact your local
dealer or distributor to replace the lamp. For your
information, the average life time of the lamp is about
15,000 hours and the operating temperature for the
scanner is between 10°C(50°F)
and
40°C(104°F).
Question: To get image from the scanner is no problem. But
when scanning, the scanner or the system will often
crash.
Answer:
1) Please check if the cable is firmly seated.
2) Please note only two SCSI terminators can be
connected to your SCSI daisy chain. One is at the end
of the SCSI device, the other already in your host
adapter. (Please see Section 2-4 for more details.)
