User’s Manual
7.
Troubleshooting
If you have problems with the operation of your scanner,
please check the following troubleshooting hints.
7.1
Frequently asked Questions
Question: When the scanner is powered on, it makes noises
and won’t stand ready.
Answer: There are two possibilities:
1) You might fail to push the scanner shipping lock
to its “use” position. If this is the case, pull the
scanner status switch to its “use” position first.
2) The scanner is not placed on an even, flat
desktop surface. This may cause the scanner to
malfunction.
Question: The scanner is powered on, but the lamp does not
light up.
Answer: The lamp is probably out of order. Contact your
local dealer or distributor to replace the lamp. For
your information, the average life time of the lamp is
about 15,000 hours and the operating temperature
for the scanner is between 10°C(50°F)
and
40°C(104°F).