Troubleshooting
6-12
FAX TRANSMISSION
Q:
What fax server is compatible with the @V5000?
A:
FaXess, the software is optional.
Q:
All the telephone number seems to appear in the email address
book
A:
Yes, we combine the fax number as well as the e-mail address in
the
Address Book
. There is one advantage, when you enter the recipient’s
information using FaXess LAN fax, you can choose fax number and e-mail
address at the same time in the Address Book. This way, you can send
you document via LAN fax and e-mail at the same time.
Q:
When I send faxes from the @V5000, can I print fax transmission
report immediately after finishing the transmission?
A:
Currently the @V5000 cannot automatically print transmission
report after sending. Yet you can print the report after sending by
pressing the
“Menu”
button on the Control Panel and select
“Fax Modem”
and
“Print Fax Report Now”
in succession. The fax report will then be
printing from your printer.
Q:
When I receive fax from the @V5000, the header which shows
the date, time, fax number, company name, and total page number is
missing. Is there anyway to show the header?
A:
Not for now, but that feature will be available in the next
generation of the @V5000.
Q:
How many fax destinations can be set in the @V5000?
A:
The total number of e-mail address and fax number can be set in
the machine is 2000. That means if you set a total of 500 e-mail
addresses, then you can set 1500 fax numbers.