FRITZ!Box
129
Customer Service Guide
13
Customer Service Guide
AVM provides numerous sources of information to assist you should any
questions or problems arise. Here you will find the important information
you need, in the form of manuals, updates and support.
In many cases problems which arise during operation can
be resolved by installing the current Microsoft Service Pack
for your operating system. The current service pack can be
obtained directly from Microsoft.
13.1
Product Documentation
To take advantage of all commands and features of your
FRITZ!Box, consult the following product documentation:
Manual
The manual is included in PDF format in the “INFO”
folder on the FRITZ!Box CD.
You can install the Acrobat reader to view PDF docu-
ments from the “Info” folder of the FRITZ!Box CD.
Readme
The Readme file contains current information which
was not yet available at the time the manual was com-
pleted. The Readme file is included on the FRITZ!Box
CD.
Help
In the FRITZ!Box user interface you can open the de-
tailed Help by clicking the “Help” buttons.
13.2 Information in the Internet
On its web site AVM presents comprehensive information
on your AVM products as well as new product announce-
ments and new product versions.
Frequently Asked Questions (FAQs)
We would like to make our products as easy to use as pos-
sible. If you still have problems, sometimes a little tip is all
you need to resolve them. That is why we present you with
a selection of frequently asked questions.
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