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Avocent DSView, Installer/User Manual

Avocent DSView offers an Installer/User Manual packed with essential information to maximize your product experience. This comprehensive manual, available for free download at 88.208.23.73:8080, provides step-by-step instructions and troubleshooting guidance. Unlock the full potential of your Avocent DSView with this invaluable resource.

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        DSView Installer/User Guide

Connecting to an existing session

When you attempt to connect to a port already in use by another user, the Cannot connect to the 
server dialog box displays and states that the port is in use along with the name of the current 
user(s). At this point, you may request to share access to the port with the current user(s).

You may be presented with one or more of the following options in the Cannot connect to the 
server dialog box:

•

Actively share a connection - When the dialog box contains a statement prompting you to 
share a connection to the server and you click 

Share with the other user

 and do not click 

Passive Share, an active connection will be established. When sharing access to a port actively, 
all users may monitor the port and take control if no other user is currently active.

When you click 

OK

 on the Cannot connect to the server dialog box, the primary user that is 

currently active will receive a request to allow sharing unless 

Allow shared connections

 

automatically

 has been enabled (see 

Specifying Video Viewer Session Settings

 on page 163 for 

more information). If the user confirms, then you will gain active access to the port.

•

Passively share a connection - When you click 

Share with the other user

 and also click 

Passive 

Share

 in the dialog box, a passive connection will be established. When sharing access to a 

port passively, you may only display what occurs on the server without controlling the 
keyboard or mouse.

When you click 

OK

 on the 

Cannot connect to the server

 dialog box, the primary user that is 

currently active will receive a request to allow sharing unless 

Allow shared connections

 

automatically

 has been enabled (see 

Specifying Video Viewer Session Settings

 on page 163 for 

more information). If the user confirms, then you will gain passive access to the port.

•

Preempt a user’s connection (DSView software administrators and user administrators only) - 
When the dialog box prompts you to preempt the user’s session and you click 

Preempt the 

other user

, the user requesting access to the target device will be connected and the existing 

user(s) will lose their connection to the target device. The existing user(s) will be notified that 
the session has been preempted.

•

Make a stealth connection (DSView software administrators and user administrators only) - 
When the dialog box contains a statement asking if you wish to connect using Stealth mode 
and if you click 

Stealth mode

, a Video Viewer window session will be started but you will only 

be able to display what occurs on the server without controlling the keyboard or mouse. The 
user that is currently active will not receive notification that access is being shared and no 
request to authorize sharing will be made.

Up to 12 users may share a single port at one time. If a 13th user attempts to connect, an error 
message will inform the user that no sessions are available.

At any time, a user may select 

View - List of Shared Users

 in a Video Viewer window to display a 

list of users sharing their port or channel. Users in Stealth mode are excluded from this list.

Summary of Contents for DSView

Page 1: ...and Tel 353 61 715 292 Fax 353 61 471 871 Avocent Asia Pacific Singapore Branch Office 100 Tras Street 15 01 Amara Corporate Tower Singapore 079027 Tel 656 227 3773 Fax 656 223 9155 Avocent Germany Gottlieb Daimler Straße 2 4 D 33803 Steinhagen Germany Tel 49 5204 9134 0 Fax 49 5204 9134 99 Avocent Canada 20 Mural Street Unit 5 Richmond Hill Ontario L4B 1K3 Canada Tel 1 877 992 9239 Fax 1 877 524 ...

Page 2: ... with the product 7 If the product is damaged due to power surges water exposure or act of God including lightning EXCEPT AS SPECIFICALLY PROVIDED ABOVE AND TO THE MAXIMUM EXTENT ALLOWED BY LAW AVOCENT CORPORATION DISCLAIMS ALL WARRANTIES AND CONDITIONS WHETHER EXPRESS IMPLIED OR STATUTORY AS TO ANY MATTER WHATSOEVER INCLUDING WITHOUT LIMITATION TITLE NON INFRINGEMENT CONDITION MERCHANTABILITY OR ...

Page 3: ... Being There DSView DSR AutoView OutLook OSCAR AVWorks and Dambrackas Video Compression are trademarks or registered trademarks of Avocent Corporation or its affiliates All other marks are the property of their respective owners 2005 Avocent Corporation All rights reserved 590 395 001C ...

Page 4: ......

Page 5: ...2 Saving information in a window 14 Using the Customize link in windows 14 Displaying pages 15 Bookmarking a window 15 Printing a window 16 Refreshing a window 16 Using keyboard commands 16 Changing the color scheme 17 Changing user options 18 Built in User Groups 18 Preemption Levels 20 Other Features and Considerations 21 Configuring Internet Explorer 22 Using certificates 27 Using Integrated Wi...

Page 6: ...ation 43 Chapter 3 DSView Software Servers 45 Server Properties 45 Certificates 47 Proxy servers 48 Server trap destinations 49 Client session information 50 Email 50 Unit status polling 51 Manually Backing up and Restoring Hub Servers 51 Managing Authentication Services 53 Managing Spoke Servers 65 Managing Licenses 70 Chapter 4 Managing Units 73 About Unit Views 73 Showing and hiding units 76 Cu...

Page 7: ...apter 5 Managing User Accounts 137 About the User Accounts Windows 137 Customizing the User Accounts window 139 Adding User Accounts 141 Deleting User Accounts 142 Unlocking User Accounts 143 Resetting a User Account Password 143 Changing User Account Properties 143 Changing usernames 144 Changing certificates associated with users 144 Changing user passwords 145 Specifying user account restrictio...

Page 8: ... Window Features 161 Specifying Video Viewer Session Settings 163 Changing the toolbar 163 Toggling menu and toolbar activation 164 Setting the Window Size 164 Adjusting the View 165 Using background refresh 166 Adjusting color depth 167 Additional Video Adjustment 167 Adjusting Mouse Options 170 Cursor Type 171 Cursor settings 172 Scaling 172 Alignment 172 Using Scan Mode 173 Thumbnail Viewer fea...

Page 9: ... Printing Session Data 211 Power Controlling Target Devices Serial Session Only 212 Closing a Telnet SSH Applet Session 213 Chapter 8 Working with IPMI 1 5 Target Devices 215 Adding and Changing DSI5100 Appliance BMCs 215 Adding BMCs for use with a DSI5100 appliance 216 Displaying Sensor Information Using the IPMI Viewer 218 Launching an IPMI Viewer session 218 IPMI Viewer Window Features 218 Refr...

Page 10: ... Restoring a managed appliance configuration 243 Saving the user database of a managed appliance 243 Restoring the user database of a managed appliance 244 Managing Tasks 244 Adding tasks 245 Specifying when to run tasks 246 Adding tasks using the Add Task Wizard 248 Running tasks manually 259 Displaying task results 259 Deleting tasks 260 Changing tasks 260 Firmware Management 261 Chapter 10 Audi...

Page 11: ...ations 276 Testing email notifications 276 Using the Audit Log Tool 277 Appendices 279 Appendix A Technical Support 279 Appendix B TCP Ports 280 Appendix C DSR Remote Operations Software 289 Appendix D Terminal Emulation 299 Appendix E Regaining Access to the DSView Software 315 Appendix F Glossary 316 Index 327 ...

Page 12: ...x DSView Installer User Guide ...

Page 13: ...ple Side Navigation Bar 135 Figure 5 1 User Accounts All Window 138 Figure 6 1 Video Viewer Window Normal Window Mode 161 Figure 6 2 Manual Video Adjust Dialog Box 168 Figure 6 3 Video Viewer Window with Local and Remote Cursors Displayed 171 Figure 6 4 Thumbnail Viewer 175 Figure 7 1 Telnet SSH Applet Window 194 Figure 8 1 IPMI Viewer Window 219 Figure 8 2 Upper and Lower Threshold Values 221 Fig...

Page 14: ... Manager 287 Figure B 9 Ports Used by DSI5100 Appliances 288 Figure C 1 Using the DSR Remote Operations Software with a DSR Switch 290 Figure C 2 DSR Remote Operations Window 291 Figure C 3 DSR Remote Operations Window Servers View 292 Figure C 4 DSR Remote Operations Window Power View 293 Figure C 5 DSR Remote Operations Window Versions View 294 Figure C 6 DSR Remote Operations Window 295 ...

Page 15: ...1 Server Properties 45 Table 3 2 DSView Software Spoke Server Status Icons 66 Table 4 1 Unit Status Icons 79 Table 4 2 Actions to Initiate DSView Software Sessions 80 Table 4 3 CCM Appliance NFS Status Values 96 Table 4 4 Windows Containing a Site Department or Location Column 123 Table 4 5 Links for Adding Changing or Removing Site Department or Location Association 125 Table 5 1 User Status Icon...

Page 16: ...8 Table 10 6 Unit Events 268 Table 10 7 Task Events 269 Table 10 8 Unit Status Events 269 Table 10 9 Access Control Events 269 Table 10 10 Session Events 270 Table 10 11 Top Navigation Bar Audit Log Icons 271 Table C 1 DSR Remote Operations Descriptions 291 Table C 2 DSR Remote Operations Content Area Icons Servers View 292 Table C 3 DSR Remote Operations Content Area Icons Power View 293 Table D ...

Page 17: ... 8 VT220 Encoding 307 Table D 9 VT220 Decoding 308 Table D 10 VT52 Encoding 310 Table D 11 VT52 Decoding 310 Table D 12 VT52 ANSI Mode Auxiliary Keypad Definitions 311 Table D 13 VT320 Encoding 311 Table D 14 VT320 Decoding 313 ...

Page 18: ...xvi DSView Installer User Guide ...

Page 19: ... secure point and click web browser based access to control virtually any data center device using managed appliances from DSView software clients that may be located anywhere in the world The DSView software supports the following browsers Microsoft Internet Explorer version 6 0 SP1 and later Mozilla version 1 7 3 and later Firefox version 1 0 and later Netscape version 7 2 and later It is recomm...

Page 20: ...video and switch KVM and serial sessions to be proxied through the DSView software server When a session is initiated with a target device the Video Viewer communicates using the Avocent Proxy Protocol APP and the DSView software server makes a direct connection to the appliance Virtual media On certain DSR switch models the DSRIQ USB2 module and the virtual media feature allows the client worksta...

Page 21: ...s to a DSView software system provides redundancy and the ability to distribute DSView software functionality across multiple sites After the hub server and optional spoke server s are configured you may create and configure the type of access levels for users within your network environment You may also set up audit logs to record full details of user access and other events DSView software clien...

Page 22: ...contain a modem port for use with the DSR Remote Operations Software See DSR Remote Operations Software on page 289 for more information A target device is first attached to DSRIQ module which is then attached to a DSR switch A DSRIQ module converts KVM signals to Application Data Protocol ADP packets that are sent between the DSRIQ and the managed appliance DSView software clients communicate wit...

Page 23: ...e device URL or by opening a Telnet session Target devices Target devices encompass a wide range of data center components such as servers and routers that a DSView software administrator may manage virtually through the DSView software system A target device is added automatically to your DSView software system when the supported managed appliance is added A target device may also be added indivi...

Page 24: ...ient TCP IP Replication External Authentication Servers SNMP Manager CPS CCM Appliance DS1800 DSR Switch Target Devices Generic Appliance EVR1500 Environmental Monitor OSCAR Interface Target Devices Cascade Switch DSRIQ Module SPC Device Optional DSI5100 IPMI Proxy Appliance SPC devices are supported by DSR1021 DSR1022 DSR1024 DSR1020 DSR2020 DSR4020 and DSR8020 switches SPC Device ...

Page 25: ...SView Explorer window areas Figure 1 2 Avocent DSView Explorer Window Table 1 1 describes some of the DSView Explorer window areas Table 1 1 DSView Explorer Window Area Descriptions Letter Description A Top option bar Use the top option bar to bookmark a DSView management software window refresh the display of a DSView management software window print a web page log out of a software session or ac...

Page 26: ...Side navigation bar Use the side navigation bar to display the system information you wish to display or edit which displays in the content area The side navigation bar also contains icons in the top left corner which when clicked expand or collapse all nodes E Content area Use the content area to display or make changes to the DSView software system Table 1 2 Managed Appliance Icons Icon Descript...

Page 27: ...and target devices attached to DS1800 digital switch CPS appliance CCM appliance or DSR switch channels or ports Telnet SSH applet window Serial Session Target devices attached to a CPS or CCM appliance serial port Telnet SSH applet window KVM Session Target devices attached to a DS1800 digital switch or DSR switch channels or ports Video Viewer window Virtual Media Session DSR1030 1031 2030 4030 ...

Page 28: ...he Video Viewer window by clicking KVM Session in a Unit Views window Access a web browser by clicking Browser Session in a Unit Views window Access a Telnet SSH applet window by clicking Telnet Session or Serial Session in a Unit Views window Access an IPMI Viewer window by clicking IPMI Session in a Unit Views window ...

Page 29: ...avigation bar may vary depending on the tab bar selection top navigation bar selection and the window that is displayed Figure 1 4 illustrates some of the side navigation bar features Figure 1 4 Side Navigation Bar Table 1 4 describes the icons that may appear in the side navigation bar Table 1 4 Side Navigation Bar Icons Icon Description Click the Expand Node arrow to expand a link Click the Expa...

Page 30: ...r many pages Windows that allow filtering contain a text field and Filter button in the upper right portion of the window as shown in Figure 1 2 Filtering is performed over the entire list of items not just those displayed in the current window and can provide a shorter more exact list of items When filtering is performed the text in every row and column in the window is searched for the specified...

Page 31: ...and server or service which may not be the intended search The user may choose to instead group the search terms with parenthesis such as using email or Email and server or service String1 AND String2 Displays the items that contain both of the strings of text For example typing email AND server will display items named email server 3 email server 2 server email and so on String1 OR String2 Displa...

Page 32: ...s for changing them will vary depending on the window you choose to customize Although the items that appear in windows may vary depending on the window you customize the items that do appear are modified identically regardless of the window from which you clicked the Customize link To customize a window using the Customize link 1 In a window containing a Customize link in the upper right corner c...

Page 33: ...ns are enabled only if there are enough pages available to make them necessary Bookmarking a window Many DSView Explorer windows contain a bookmark icon and text in the top option bar Bookmarking a window will add a link to the window in the Favorites drop down menu You may select the link at any time to quickly access the bookmarked window If you bookmark a window and information related to the w...

Page 34: ...n The Print dialog box will appear 2 Specify the options you wish to use for printing the DSView management software window 3 Click Print to print the DSView management software window and close the Print dialog box Refreshing a window A DSView Explorer window may be refreshed at any time by clicking REFRESH or the refresh icon in the top option bar By default status information automatically refr...

Page 35: ...ays or closes the calendar Esc Closes the calendar Page Up Decrements the month by one month and selects the first day of the month Page Down Increases the month by one month and selects the first day of the month Right Arrow Increments the day by one day If the last day of the month is selected and the Right Arrow key is pressed the month is incremented to the next month Left Arrow Decrements the...

Page 36: ...e modified information when you leave a window or Uncheck Skip prompt when leaving pages with unsaved changes if you wish for a message box to appear reminding you to save modified information when you leave a window 4 Select a refresh rate By default windows automatically refresh every 30 seconds You may specify another rate from five seconds to five minutes If you select Never windows will only ...

Page 37: ... change user account custom field labels Yes Yes No No No View add change and delete external authentication servers Yes Yes No No No Configure audit log retention time Yes No No Yes No Configure events that are logged to the audit log Yes No No Yes No View and delete events in an audit log Yes No No Yes No Access events from the top navigation bar Yes No No Yes No View add change import and delet...

Page 38: ...ult the preemption level used by the DSView management software the effective user preemption level is the highest level of all of the user groups to which the user belongs Change the preemption level for users and user groups Yes Yes No No No View and select external authentication server names Yes Yes No No No View add change and delete unit entries Yes No Yes No No View add change and delete un...

Page 39: ...the user and group preemption level and is the actual preemption level that will be recognized by the DSView software when the user attempts to preempt another user s session For example if user belongs to the auditors group level 1 but is assigned a user preemption level of 4 the user will have an effective user preemption level of 4 Although a member of the auditors group this user would also be...

Page 40: ... using certificates which is data that identifies the PC with which communication will occur A certificate is typically verified by another certificate from a trusted certificate authority See Using certificates on page 27 for more information When the DSView management software is initially installed it generates a self signed certificate for use with DSView software clients An administrator may ...

Page 41: ...the DSView software server that is set to an invalid time a The security certificate date is invalid warning will appear in the Security Alert dialog box Serial session security alerts The Serial Session Viewer which is used during a serial session is a Java based applet or application Three certificate tests are performed by Java when the DSView management software connects to a serial device Doe...

Page 42: ...ntrol on a DSView software hub server using Windows all operating systems except Windows XP using Service Pack 2 1 From a Unit Views window Action column for a CPS or CCM appliance click Serial Session or From a Unit Views window click on the name of a CPS or CCM appliance Overview will automatically be selected the name of the appliance will appear at the top of the side navigation bar and the Ov...

Page 43: ...omatically be selected the name of the DS1800 digital switch or DSR switch will appear at the top of the side navigation bar and the Overview window will open Click the KVM Session icon or text If this is the first time the ActiveX control has been requested by the DSView management software an Avocent Session Viewer message box will appear 2 Click in the top yellow bar A pop up menu will appear C...

Page 44: ... client and the hub server To display or change the restrictions of a security zone 1 From Internet Explorer select Tools Internet Options The Internet Options dialog box will appear 2 Click the Security tab 3 Select the security zone you wish to view 4 Click the Custom Level button The Security Settings dialog box will appear 5 Ensure that the following security settings are set to Enabled or Pro...

Page 45: ... The Internet Options dialog box will appear 2 Click the Advanced tab 3 Select the following settings Always send URLs as UTF 8 Disabled script debugging Play animations in web pages Show pictures Print background colors and images Use SSL 2 0 Use SSL 3 0 4 Select Enable Integrated Windows Authentication if the DSView software is using Integrated Windows Authentication See Using Integrated Windows...

Page 46: ...w software client certificate must first be loaded into the client web browser and be associated with a user account See Changing certificates associated with users on page 144 for more information Managed appliance certificates Certificates are also used for authenticating and authorizing managed appliance sessions when a managed appliance is added in secure mode See Adding Units on page 81 for m...

Page 47: ...igure the firewall so all data may pass between the zones using TCP IP ports 22 SSH 3211 2068 8192 and 3871 You must also configure the User Datagram Protocol UDP port 3211 so it may pass through the firewall for initial network discovery of appliances that do not have an IP address Figure 1 5 Typical DSView Software System Firewall Configuration Using a VPN A VPN is a secure network that uses pub...

Page 48: ...ts VPNs that provide full transparency for IP addresses as well as ports between sites and many VPNs that perform network address translation NAT between sites For example the VPN in Figure 1 6 could use NAT if Site A and Site B are separate companies that merged but have not resolved their IP addresses See Using a NAT device on page 30 for more information Figure 1 6 DSView Software System on a V...

Page 49: ... used for HTTPS and the proxy server must be configured to be exposed on the corporate NAT device Figure 1 8 Double NAT Configuration Client and Corporate NOTE NAT devices may not be connected between the DSView software server and any managed appliances Public DSView Software Client Managed Appliance Firewall Corporate VPN DSView Software Server Client NAT Device Private Private DSView Software C...

Page 50: ...32 DSView Installer User Guide ...

Page 51: ...he DSView 2 x software system The DSView 2 x software authentication server and the DSView management software may run on the same dedicated server at the same time Rebooting the dedicated server is not required prior to using the DSView management software Once the DSView management software is installed and you have configured the hub server users may log in at another computer as a DSView softw...

Page 52: ... Advanced Server with the latest service package or Microsoft Windows Server 2003 Standard Enterprise and Web Edition 1GB of free disk space Installing the DSView Management Software The DSView management software may be installed using the DSView management software CD or by downloading the software in a self extracting zip file from the Avocent web site To install the DSView management software ...

Page 53: ...lick Check for UPDATES and then click Next to check the Avocent web site for the most recent DSView software installation package Continue to step 5 or Click Next to install the CD or downloaded version of the DSView software Go to step 6 5 If a newer version of the DSView software is found an Update Available message box will appear a Click OK to download the latest DSView software installation p...

Page 54: ...ck Install when you are finished The Installing window will open and display the progress of the installation The software will be installed in the specified folder a Start Programs DSView 3 0 shortcut menu will be generated and the DSView management software service startup will be verified You may cancel the installation by clicking Cancel If a previous version of the DSView management software ...

Page 55: ...l need to identify the associated hub server and provide the name password of the hub server s DSView software administrator To configure the DSView management software 1 If you are configuring the DSView management software during the installation process click Done in the Launch Default Browser window or If you quit the DSView management software installation process before configuring the softw...

Page 56: ...teps 9 13 NOTE The DSView management software versions of the spoke server and the hub server must match in order to register the spoke server For example you may not register a spoke server running DSView management software version 3 0 with a hub server running DSView management software 3 1 9 The Type in Hub Server Address and Port window will open Type the address of the DSView software hub se...

Page 57: ... equivalent processor 256 MB RAM minimum 256 MB recommended XGA video with graphics accelerator Desktop size setting of at least 800 x 600 Color palette of at least 256 colors One of the following operating systems Windows NT 4 0 Workstation or Server with Service Pack 6a or later Windows 2000 Workstation or Server with Service Pack 2 or later Windows XP Home Edition or Professional The DSR Remote...

Page 58: ... appear asking if you want to overwrite existing files Click Yes to All 9 When the software has finished installing the DSR Remote Operations Installation window will open a If you wish to start the DSR Remote Operations select Click here to invoke the DSR Remote Operations application b Click Done when you are finished Running the DSView Management Software DSView software clients access the DSVi...

Page 59: ...sing Mozilla Firefox or Netscape the Video Viewer and the Telnet SSH applet clients require Java see Java Installation on page 43 for more information Before opening a client session Enable cookies and JavaScript on the client s web browser Configure the web browser If you are using Internet Explorer see Configuring Internet Explorer on page 22 for more information To open a client session NOTE If...

Page 60: ...priate permissions See Adding User Accounts on page 141 for more information By default passwords must contain at least three characters and will never expire A DSView software administrator may specify a different minimum character length and an expiration date See Managing Authentication Services on page 53 for more information To change your password 1 From the DSView Explorer click the Profile...

Page 61: ... you may not be able to launch the Video Viewer In this case you should access the Java Web Start console select File Preferences Java and then set the installed location of the JVM Java Virtual Machine To install on a Windows client without JRE previously installed 1 From the DSView Explorer Units View window click an Action link 2 A window will open containing a link for downloading the JRE inst...

Page 62: ...ad the JRE installer then close all browser windows 3 Run the installer 4 Restart the browser and click an Action link If you chose a Telnet or Serial Session Action link the Telnet SSH applet will launch immediately If you chose a KVM Session Action link Java Web Start is launched and will download its own JRE for running the Video Viewer This step registers the JRE with Web Start it does not ins...

Page 63: ... the web browser will accept the certificate for the current session and future sessions to that server will display the Security Alert dialog box If the client user chooses Install Certificate the self signed certificate will be installed and trusted on the client and future sessions to the server will not display the Security Alert dialog box You may create a Certificate Signing Request CSR that...

Page 64: ...e you must reconnect to the hub Trap Destinations The DSView software server polls DS1800 digital switches DSI5100 CPS and CCM appliances and DSR switches to determine if they are responding If the managed appliance does not respond the DSView software server sends an SNMP Loss Of Communication LCM trap or alert to the external SNMP manager When the DSView software server detects that the applianc...

Page 65: ...lick Save to save the CSR or Click Cancel to cancel the action 4 Submit the CSR generated request to a Certificate Authority CA to obtain a signed server certificate 5 Update the DSView software server to use the certificate created by the CA see next procedure To update a certificate on the DSView software server NOTE Certificates may only be viewed by DSView software administrators 1 From the si...

Page 66: ...e state or province where the organization is located f Type the two character ISO country code for the country where the organization is located g Click Next Go to step 7 6 The Select Certificate to Import window will open a Type the full directory and filename for the SSL certificate file you wish to import to the DSView software server or Click the Browse button and specify the SSL certificate ...

Page 67: ... DSView software server to communicate with the managed appliances using the DSView proxy server All other external and internal clients will communicate directly with the managed appliances Click Use the proxy server only for clients connecting with the following addresses to enable only DSView software clients with IP addresses entered in the Address List to communicate with the managed applianc...

Page 68: ...ndows Authentication to automatically log a user into the DSView management software using the user s NT domain or Active Directory credentials and Integrated Windows Authentication Web browser settings may need to be modified to allow users to automatically log in using Integrated Windows Authentication See your web browser documentation for more information c Select Restrict by address range to ...

Page 69: ...ub server running DSView management software version 3 1 using a backup archive made with DSView management software 3 0 If your DSView management software is installed on a Windows based operating system you may manually create a backup of your hub server You may create the backup using one of the following methods From a command line in an MS DOS window Using the Backup and Restore Utility deliv...

Page 70: ...e archive The password is optional when creating a backup The password is required when restoring a backup that was created using a password NOTE To display help information type DSViewBackupRestore h or DSViewBackupRestore help For example entering the following in a command prompt window will create a backup named db zip with the password test DSViewBackupRestore exe backup archive db zip passwd...

Page 71: ... the login determine the authentication service to use and forward the login credentials to the appropriate authentication service for verification All authentication is performed over an HTTPS SSL encrypted link NOTE Some web browsers may store password information See your web browser documentation for more information The DSView software is delivered with the DSView internal authentication serv...

Page 72: ...ices 1 From the User Authentication Services window click Add The welcome window of the Add Authentication Service Wizard will appear Click Next 2 The Provide Authentication Service Name and Type window will open a Type a name for the external authentication service b Select Active Directory from the drop down menu c Click Next 3 The Specify Active Directory Connection Settings window will open a ...

Page 73: ...Kerberos protocol for authentication requests including the browsing If enabled you must use DES encryption types for this account If an account was created prior to Active Directory the user s password must be changed after this setting is changed When this is not checked the LDAP protocol will be used f Click Enable Chasing of Referrals to allow the Active Directory server to refer DSView softwa...

Page 74: ...e for the external authentication service b Select Windows NT Domain from the drop down menu c Click Next 3 The Specify Windows NT Connection Settings window will open a Type the Windows NT domain name you wish to add in the Domain Name field b Click Next 4 The Select Browsing Method window will open Click Browse Anonymously to browse users on the external Windows NT authentication server or Click...

Page 75: ...oftware for transmitting data This SSL method provides medium security and automatically sets the Port Number field to a default port number of 636 This encryption mode is not recommended for wide area networks WANs Click Use SSL in Certificate based Trust Mode to use SSL encryption for data trans mission The DSView management software will approve the server and then the cer tificate before trans...

Page 76: ...he password for the LDAP user account in the Password field c Click Next 9 The Establish Connection with Authentication Service window will open briefly If the external authentication service is added successfully the Completed Successful window will open 10 Click Finish The User Authentication Services window will open with the new service listed To change the DSView internal authentication servi...

Page 77: ... period a user administrator or administrator must manually unlock locked user accounts See Unlocking User Accounts on page 143 for more information 5 Click Save to save your changes 6 Click Close The User Authentication Services window will open To change custom field labels for user accounts that use internal authentication 1 From the User Authentication Service window click DSView Internal The ...

Page 78: ...ed If this option is selected do the following a Type the username for an NT domain account that has browse rights in the User Name field b Type the password for an NT domain account that has browse rights in the Password field 4 Click Save to save your changes 5 Click Close The User Authentication Services dialog box will appear To change settings for Active Directory external authentication serv...

Page 79: ...ory Global Catalog to have the AD service access the global catalog for the specified domain name 9 Click Use Kerberos for User Authentication to use the Kerberos protocol for authentication requests including the browsing If enabled you must use DES encryption types for this account If an account was created prior to Active Directory the user s password must be changed after this setting is chang...

Page 80: ...the top and below the name the information you may define 2 From the side navigation bar click User Browsing The Authentication Service User Browsing AD window will open 3 Click Browse Anonymously to browse users on the external Active Directory authentication server or Click Browse with User Credentials to browse users on the external Active Directory authentication based on credentials configure...

Page 81: ... a default port number of 636 This encryption mode is not recommended for wide area networks WANs Click Use SSL in Certificate based Trust Mode to use SSL encryption for data transmission The DSView management software will approve the server and then the certificate before transmitting data This SSL method provides maximum security and automatically sets the Port Number field to a default port nu...

Page 82: ... the Authentication Service User Schema LDAP window will open 3 Type the Base distinguished name DN from which to begin searches This is a required field unless the Directory Service has been configured to allow anonymous search Each Search DN value must be separated by a comma 4 Type the key attribute The default value is common name cn 5 Type the object class The default value is person 6 Type t...

Page 83: ...e User Name field in one of two forms a fully qualified distinguished name or the username of an account in the base user DN b Type the password for the LDAP user account in the Password field 4 Click Save to save your changes 5 Click Close The User Authentication Services dialog box will appear To remove authentication services NOTE Only user administrators and DSView software administrators may ...

Page 84: ...ow is only available on the hub server 1 From the DSView Explorer click the System tab 2 From the top navigation bar click DSView Server The side navigation bar will include the name of the server to which you are logged in 3 From the side navigation bar click Properties 4 From the side navigation bar click Spoke Servers The Spoke Servers window will open Each spoke server in the display has a sta...

Page 85: ... are logged in 3 From the side navigation bar select Tools The DSView Server Tools window will open 4 Click the Register as Spoke Server icon or text The Register Spoke Server Wizard will appear Click Next 5 The Type in hub DSView Server Address window will open a Type the IP address of the hub server in standard dot notation xx xx xx xx or Type the domain name of the hub server b Type the port nu...

Page 86: ...rom the Spoke Servers window click on the name of the spoke server whose network properties you wish to change The Spoke Server Network Properties window will open 2 Change any of the following network settings a Type a new computer name to use as the spoke server b Type a new address in standard dot notation xx xx xx xx for the spoke server c Type a new port number for the spoke server 3 Click Sa...

Page 87: ...ystem DSView Server is automatically selected in the top navigation bar and the name of the spoke server appears at the top of the side navigation bar 2 From the side navigation bar click Hub Server The Hub Server window will open 3 From the hub Server window click Certificate The Hub Server Certificate window will open including information about the spoke server certificate Actual Certificate an...

Page 88: ... logged in as clients If a site license has been purchased the Unlimited heading will appear instead of the number of licenses The total number of licensed spoke servers and the number of these licenses currently in use on the DSView software system To display license keys 1 From the DSView Explorer click the System tab 2 From the top navigation bar click Licenses 3 From the side navigation bar cl...

Page 89: ...nt com activation link to obtain a license key 6 Type a valid new 25 character license key in the License Key field License keys from a DSView software release prior to version 3 0 are not valid 7 Click Save The License Keys window appears containing the new license key or Click Close A dialog box will appear and prompt you to save any changes Click Yes to add the license key or click No to cancel...

Page 90: ...72 DSView Installer User Guide ...

Page 91: ... you may Add delete change and scan units Add access rights to units Export units or the rights associated with them Group units by site department location unit or custom fields About Unit Views Figure 4 1 explains some additional Units views features ...

Page 92: ...vice the type name will appear under target devices in the side navigation bar For example if you assign a type of Windows 2000 program to three target devices a Windows 2000 link will appear in the side navigation bar Clicking on the link will display the three target devices as well as any other existing target devices assigned that type Clicking Recently Accessed in the side navigation bar disp...

Page 93: ... window page it will be repeated on subsequent pages A repeated unit will contain continued after its name If the Items per Page setting has been customized to a number so small that all parents cannot be repeated only the parent closest to the target device will be repeated Scan mode is not available when using the Topology view Other links The side navigation bar also contains the following link...

Page 94: ... a type the name of each type will display in the side navigation bar under the target devices Clicking on a target device type will display only the target devices assigned to the type To display units and SPC devices and outlets in the Topology window 1 From the DSView Explorer click the Units tab Units will automatically be selected in the top navigation bar and Unit Views Target Devices All is...

Page 95: ... the Unit Views Customization window with a transparent icon 4 Click Save and then click Close The window will open containing the Visibility column The Visibility column will display Hide for each unit 5 Click Hide for each unit The display of the selected unit will be turned off in the Unit Views window if Show hidden items was not selected in the Unit Views Customization window or If Show hidde...

Page 96: ...ge 86 for information about assigning a type to a target device Status Current activity level of a unit The following status IDs may display for units Idle The unit is powered up with no connection In Use The unit has at least one active connection Status Unknown The status of the unit was reported to the software but cannot be obtained for an unknown reason The following status IDs may display fo...

Page 97: ...a CCM appliance will not contain a KVM Session link in a Unit Views window If a target device has a connection to both a CCM appliance and a DS1800 digital switch or DSR switch a KVM Session link will appear As shown in Figure 4 3 other available actions may be accessed by clicking the Alternate Actions arrow to the right of the action with the highest precedence Clicking on one of the displayed l...

Page 98: ...ion Opens a Video Viewer window session Target devices 1 Highest Exclusive KVM Session Opens a Video Viewer window session Target devices 1 Virtual Media Session Opens a Video Viewer window session Target devices 1 Reserved Virtual Media Session Opens a Video Viewer window session Target devices 1 IPMI Session Opens an IPMI Viewer window IPMI 1 5 target devices 3 Serial Session Opens a Telnet view...

Page 99: ...imary contact is unavailable See Specifying user phone contact information on page 147 for more information Secondary Contact Phone Phone number of the secondary contact See Specifying user phone contact information on page 147 for more information Serial Number Serial numbers of units See Changing Unit Properties on page 88 for more information Telnet Port Port number used for a Telnet connection...

Page 100: ...anaged appliance NOTE EVR1500 environmental monitors and generic appliances do not support certificates and may be added to multiple DSView software systems To add a single managed appliance NOTE This procedure is valid for the following managed appliances DS1800 digital switch DSI5100 appliance CPS appliance CCM appliance or DSR switch 1 Click Add in a Unit Views window The Add Unit Wizard will o...

Page 101: ...sing the Add IPMI BMC Wizard c Click Allow target devices with the same name to be merged into a single target device if you wish to merge a target device that has multiple connections into a single target device For example a target device may be connected to a both a DSR switch and an SPC device outlet connected to a CPS appliance d Click Next If you are adding a DS1800 digital switch CPS or CCM...

Page 102: ...d appliance names b Click Add The managed appliance s will be moved to the Appliances to Add list To remove selected managed appliances select the managed appliance you wish to remove from the Appliances to Add list multiple managed appliances may be selected by pressing Ctrl while clicking on the managed appliance names and then click Remove The managed appliances will be moved to the Appliances ...

Page 103: ...ion Task which will take you to the Add Task Wizard 9 Click Finish To add a single EVR1500 environmental monitor or generic appliance 1 Click Add in the Unit Views window The Add Unit Wizard will open Click Next 2 The Select Add Unit Procedure window will open Click Add a single appliance then click Next 3 The Select Appliance Type window will open Select EVR1500 or Generic from the product list t...

Page 104: ...rmation To display modifiable items for units 1 From the DSView Explorer window click Units in the tab bar Units is automatically selected in the top navigation bar and Unit Views target devices All is automatically selected in the side navigation bar 2 Click on the Target Devices Appliances Sites or Custom Field Name link in the side navigation bar and then click on the type of unit you wish to d...

Page 105: ...y appear based on connections to other units Managed appliances This section includes the name and type of managed appliances and the tools that may be used to Reboot Upgrade firmware Resynchronize Save or restore the configuration valid only for DS1800 digital switches CPS and CCM appliances and DSR switches Save or restore the user database valid only for CPS and CCM appliances and certain DSR s...

Page 106: ... the list to select all SPC device outlets listed in the window 3 Click On to power up the SPC device outlets or Click the Off to power down the SPC device outlets or Click Cycle to cycle the power power down and then power up on the target device connected to the SPC device outlet To change the name of a managed appliance 1 From a Unit Views window click on a managed appliance name Overview will ...

Page 107: ...cause confusion for example mistyping a serial number 1 From the side navigation bar click Properties Identity will automatically be selected and the Unit Identification Properties window will open 2 Type a part number 3 Type the serial number 4 Type the model number 5 Type the asset tag number 6 Click Save to save your changes 7 Click Close The Unit Views window will open including any changes To...

Page 108: ...nges 5 Click Close The Unit Views window will open including any changes To change the note properties of a unit 1 From the side navigation bar click Properties 2 From the side navigation bar click Notes The Unit Notes window will open 3 Type description information 4 Type accounting information 5 Type comments 6 Click Save to save your changes 7 Click Close The Unit Views window will open includi...

Page 109: ...c appliance 1 From the side navigation bar click Properties 2 From the side navigation bar click Network The Unit Network Properties window will open 3 Type the address or the fully qualified domain name 4 Type a Telnet port number 5 Type a web browser address 6 Select the DSView software server in charge of the EVR1500 environmental monitor or generic appliance 7 Click Save to save your changes 8...

Page 110: ...access to selected units click the checkboxes next to the units and then click the Rights button Go to step 3 2 From the side navigation bar click Access Rights The Unit Access Rights window will open 3 Click Edit List The Unit Access Rights User Selection window will open 4 To add a user or user group a Select the user or user group you wish to add in the Available list Multiple users and or user...

Page 111: ...ay configure unit access rights 1 From a Unit Views window To change the access rights for a single target device click on a target device name Overview will automatically be selected in the side navigation bar and the Unit Overview window will open Continue to step 2 or To change the access rights of all devices click the Rights button The Unit Access Rights window will open Go to step 4 or To ch...

Page 112: ... 2 or To change the access rights for all managed appliances click the Rights button The Unit Access Rights window will open Go to step 3 2 From the side navigation bar click Access Rights The Unit Access Rights window will open 3 Select a user or group in the User and User Groups list 4 Click on or more of the following a Reboot Appliance and Disconnect Sessions enables the user or members of the...

Page 113: ...odified for a DSI5100 appliance Version number of the hardware and firmware Appliance port management including adding and deleting BMCs NOTE The MAC address may not be modified To change the network settings of a managed appliance NOTE Except as noted this procedure is valid on the following managed appliances DS1800 digital switches CPS appliances CCM appliances and DSR switches 1 From the side ...

Page 114: ...ttings window will open 3 To enable NFS on the appliance click the Enable NFS checkbox To disable NFS uncheck it When you enable NFS you may also configure the following information a Type an address in the NFS Server field b Type the mount point in the NFS Mount Point field c Select the protocol to be used from the Protocol drop down menu d Choose the log file rotation type by enabling one of the...

Page 115: ...not attempted or is in progress 4 Click Save to save your changes 5 Click Close Mount attempt failed no longer retrying NFS is currently enabled but a mount failure has occurred and the CCM appliance was not able to establish the mount after performing the maximum number of retries allowed The CCM appliance has stopped trying to establish this mount Mount lost retrying NFS is currently enabled and...

Page 116: ... received messages over UDP User Datagram Protocol port 161 UDP port 162 is used to listen for incoming traps The traps must be configured on each managed appliance using the Command Line Interface CLI The address of the server running the DSView management software must be configured as a trap recipient the proper community must be set and each desired trap must be enabled All SNMP traps are logg...

Page 117: ...liance Settings click SNMP 3 Under SNMP click Destinations The Appliance SNMP Destination Settings window will open 4 Type the IP addresses in standard dot notation xx xx xx xx for up to four SNMP destinations 5 Click Save to save your changes 6 Click Close The Unit Views window will open To enable or disable SNMP traps for a managed appliance NOTE SNMP traps may also be configured from a system t...

Page 118: ...selected in the side navigation bar and the Appliance IQ Modules window will open This window lists all modules with their EID status port number application version hardware version and interface type 3 To display an individual module s settings click on an IQ module The Appliance IQ Module Settings window will open To delete offline DSRIQ modules NOTE Any offline module will appear with a red ci...

Page 119: ...3 Under Ports click Cascade Switches The Appliance Cascade Switches window will open 4 Click Close when you are finished The Unit Views window will open To change local OSCAR interface authentication settings NOTE This procedure is valid for the following managed appliances all DSR switches except the DSR800 1161 2161 and 4160 switches 1 From the side navigation bar click Appliance Settings 2 Unde...

Page 120: ...liances CCM appliances DSR1021 1022 1024 1031 2020 4020 and 8020 switches When using an SPC device with a CPS or CCM appliance you must configure the CPS or CCM appliance serial port with the Target Device type SPC Customizing the SPC Devices Attached to Appliance window By default the following fields display in the Devices Attached to Appliance window Use the Customize link to remove these field...

Page 121: ...ice outlet which is the state on or off that the port will go into when the SPC device is powered up during normal operation or when power is restored after an outage When power is first supplied to the SPC device all outlets are initially off The ports are then sequenced on in two second increments Outlets set to a wake up state of Off will remain off Outlets set to a wake up state of On will be ...

Page 122: ...will open and the name of the socket will appear under the SPC device in the side navigation bar 7 Type a new name for the socket 8 From the drop down menu specify the minimum amount of time that the SPC socket should be powered up 9 From the drop down menu specify a minimum amount of time that the SPC socket should be powered down 10 From the drop down menu specify whether you wish to enable wake...

Page 123: ...it Describes the data bit rate of the serial port See Using the Customize link in windows on page 14 for more information To display or change the general properties for a CPS or CCM appliance serial port 1 From the side navigation bar click Appliance Settings 2 Under Appliance Settings click Ports 3 Under Ports click Serial The Appliance Serial Ports window will open 4 Click on the name of a seri...

Page 124: ...lick on the name of a serial port The Appliance Serial Ports General Settings window will open and the name of the port will appear under the appliance in the side navigation bar 5 From the side navigation bar click Communication The Appliance Serial Port Communications Settings window will open 6 From the drop down menu select a baud rate 7 From the drop down menu select the number of data bits p...

Page 125: ...SView software as having their preemption level set there If this option is not selected the local user must log in to the local port and will have a preemption level assigned to them from the DSView software or from the logged in local account 10 Click Save to save your changes 11 Click Close The Unit Views window will open To change the PPP settings for a CPS or CCM appliance 1 From the side nav...

Page 126: ... Buffer Time Interval field The NFS History Status area contains the current descriptive status 5 Click Save to save your changes 6 Click Close The Unit Views window will open Displaying and changing session settings on managed appliances The following DSView software session settings may be modified on managed appliances Active Allows a user to disconnect a managed appliance session Settings Allo...

Page 127: ... may also share the session but may only display the session and have a mode of Sharing Passive A user may display the usernames of other users sharing the session if View identity of shared connections is checked in the Video Viewer Session Properties dialog box or if the user is a member of the built in administrators user group Users viewing the session in Stealth mode will not be listed If use...

Page 128: ... the side navigation bar and the Appliance Sessions window will open 3 To display information about a specific session click on the name of the KVM virtual media or serial session The Active Session Information window will open including information about the active session 4 Click Close The Appliance Sessions window will open 5 Click Close The Unit Views window will open To display or change the ...

Page 129: ...eo Noise Compensation checkbox to enable this feature 7 In the Encryption Level area specify an encryption level for the keyboard mouse and video DES SSL Single DES encryption 3DES SSL Triple DES encryption 128 Bit SSL 128 bit encryption which used an ARCFOUR RC4 SSL cipher At least one encryption level must be specified for the keyboard and mouse When you specify more than one SSL encryption type...

Page 130: ...ients are running remotely on PCs certain commands must be sent to the controlled target device using keyboard macros For example pressing Ctrl Alt Delete on your keyboard resets the PC running the client rather than resetting the target device To reset the target device a macro is needed The DSView management software provides numerous sequences pre configured for ease of operation Three kinds of...

Page 131: ...arget devices may be selected by pressing Ctrl while clicking on the target device names Click Add The target devices will be moved to the Assigned list To remove selected target devices select the target device from the Assigned list multiple target devices may be selected by pressing Ctrl while clicking on the target device names and clicking Remove The target devices will be moved to the Availa...

Page 132: ...Access Level Access level of the local user See Built in User Groups on page 18 for infor mation See Using the Customize link in windows on page 14 for more information To add a local user account NOTE You must have Configure Local Accounts rights to add local user accounts 1 From the Appliance Local User Accounts window click Add The Add Local User Account Wizard will appear Click Next 2 The Type...

Page 133: ...ocal User Accounts window will open including the newly added local user To delete a local user account NOTE You must have Configure Local Accounts rights to delete local user accounts 1 From the Appliance Local User Accounts window To delete one or more local user accounts click the checkbox to the left of the local usernames or To delete all local user accounts click the checkbox to the left of ...

Page 134: ...access all target devices in the system From the side navigation bar click Access Rights The Appliance Local User Account Access Rights window will open 2 Add or remove local user account access to a target device To add local user account access to a target device select the name of the target device in the Available Target Devices list Multiple target devices may be selected by pressing Ctrl whi...

Page 135: ...se and keyboard Passive users may also share the software session but may only display the session and have a mode of Sharing Passive A user may display the usernames of other users sharing the DSView software session if View identity of shared connections is checked in the Video Viewer Session Properties dialog box or if the user is a member of the built in administrators user group Users viewing...

Page 136: ... To remove all active sessions from the window click the checkbox to the left of Start Date Time at the top of the list 2 Click Remove A confirmation dialog box will appear 3 Click OK to remove the active sessions or Click Cancel to cancel the action To disconnect an active session NOTE This procedure is valid on the following managed appliances DS1800 digital switches CPS appliances CCM appliance...

Page 137: ...e to cas cade switches or target devices You may rename the units which are part of the connection path through this window NOTE Connections of EVR1500 environmental monitors and generic appliances may not be viewed Connection display format Connections typically appear in a format similar to the following for connections to target devices cascade switches and SPC devices Managed appliance name Po...

Page 138: ... 7 520255 023FB707 dsr 1021 huntsville 1 520255 023FB7 switch one 8 520255 023FB708 Example SPC device connection In the following example an SPC device is connected to the SPC port of a DSR1021 switch named dsr 1021 huntsville SPC device outlet A1 is connected to target device 02 17 F2 SPC A1 dsr 1021 huntsville SPC 02 17 F2 SPC A1 02 17 F2 SPC A1 Customizing the Target Device Connections window ...

Page 139: ...es 1 Click Add in the Target Device Connections window to display the Add Target Device Connection Wizard 2 Click Next 3 The Select Connection Type window will open a Select KVM to create a connection to a DS1800 digital switch or DSR switch port using a DSRIQ module or Select Serial to create a serial port connection to a CPS or CCM appliance or Select Power to create a connection to an SPC devic...

Page 140: ...on bar You may also add and change the following types of groups Personal and global unit groups Global unit groups may be seen by all users while personal unit groups are visible only to the user who created the group Custom Fields Custom fields allow a user to create groupings of units which are accessed by all users in the DSView software system by clicking a link in the side navigation bar Sit...

Page 141: ...k under target devices Appliances A link under appliances Units in Group Groups Units in Custom Fields A link under Custom Field Recently Access Units Recently Accessed Topology Topology Click Sites in the side navigation bar to display a list of sites and then click a site name to display the units assigned to the site The site assigned to a unit also appears in the Site column Click Sites in the...

Page 142: ... to cancel the action To change the name of a site 1 From the Sites window click on the name of a site The side navigation bar will change to include the name of the site at the top 2 Click Name The Site Name window will open 3 Type a new 1 64 character name in the Name field 4 Click Save to save your changes 5 Click Close The Sites window will open including the renamed site To display the units ...

Page 143: ... will appear under the site when you click Units from the tab bar Units from the top navigation bar and Sites and the site name from the side navigation bar Grouping units by department A department is a location name used to identify where a unit resides and may be named anything you wish For example you may wish to assign department names such as Software Development Human Resources Accounting a...

Page 144: ...tments in the window click the checkbox to the left of Name at the top of the list 2 Click Delete A confirmation dialog box will appear 3 Click Yes to delete the departments or Click No to cancel the action To change the name of a department 1 From the Departments window click on the name of a department The side navigation bar will change to include the name of the department at the top 2 Click N...

Page 145: ...ayed in any of the windows but you may add it using the window s Customize link See Using the Customize link in windows on page 14 for more information To use a location 1 Add the location 2 Associate units with the location To display the Locations window and display locations 1 From the DSView Explorer click Units in the tab bar 2 From the top navigation bar click Locations Locations will automa...

Page 146: ...Location 6 Using the drop down menu select the location to associate with the unit If you do not wish to associate the unit with any location choose the top empty item from the drop down menu 7 Click Save 8 Click Close The Location column will display the new location name Grouping units by unit group Unit groups may be used to organize units There are two types of unit groups Personal A personal ...

Page 147: ...dow will open a Select Personal Unit Groups from the drop down menu to create a personal unit group or Select Global Unit Groups from the drop down menu to create a global unit group b Click Next 3 The Type in Unit Group Name window will open Type a name for the unit group then click Next 4 The Completed Successful window will open Click Finish The Personal Unit Groups or Global Unit Groups window...

Page 148: ...trator user administrator or appliance administrator privileges 1 From the Global Unit Groups or Personal Unit Groups window click on the name of a unit group Name will automatically be selected in the side navigation bar and the Unit Group Name window will open The side navigation bar will include the name of the unit group at the top 2 From the side navigation bar click Members The Unit Group Me...

Page 149: ...om a Unit Views window See Managing Units on page 86 for more information To display a personal or global group in the Units in Group window 1 From the DSView Explorer click Units in the tab bar Units will automatically be selected in the top navigation bar 2 From the side navigation bar click Groups The Units in Group window will open and display the first alphabetically listed personal or global...

Page 150: ...he first custom field label All first level custom fields for units will appear under this heading in the side navigation bar 4 In Label 2 type the 1 64 character name for the second custom field label All second level custom fields for units will appear under this heading in the side navigation bar 5 In Label 3 type the 1 64 character name for the third custom field label This custom field will n...

Page 151: ...er name to associate with the third label defined for the DSView software system You may also leave the field blank 9 Click Save to save your changes 10 Click Close The Appliance All window will open The side navigation bar will now include the names of the first and second custom fields defined in steps 6 and 7 instead of the Custom Field Labels heading NOTE The first second and third custom fiel...

Page 152: ...tion bar click Properties d From the side navigation bar click Custom Fields The Unit Custom Fields window will open including the custom field names you defined in step 1 e In the Test Configuration field type Initial Configuration f In the Appliances and target devices field type DSR1021 Switches g In the Manager field type John Smith h Click Save to save the changes i Click Close The Appliance ...

Page 153: ... appliance at the top and a list of items below it b From the side navigation bar click Properties c From the side navigation bar click Custom Fields The Unit Custom Fields window will open including the custom field names you defined in step 1 d In the Test Configuration field type Final Configuration e In the Appliances and target devices field type Generic Appliances f In the DSView software us...

Page 154: ...136 DSView Installer User Guide ...

Page 155: ...group membership Display user and user group access rights to target devices and managed appliances Add and delete user defined user groups Display assign and remove user group members from built in or user defined user groups About the User Accounts Windows User accounts are displayed and managed through the User Accounts windows Figure 5 1 shows a User Accounts All window ...

Page 156: ... A user may belong to multiple user groups There are five predefined user groups that appear in the side navigation bar Appliance Administrators Auditors DSView software administrators User Administrators and Users These user groups privileges may not be changed See Managing User Defined User Groups on page 150 for more information You may also create user defined groups which will also appear in ...

Page 157: ...ed in the User Accounts window One of the icons in Table 5 1 will appear to the left of the usernames and represent the status of each DSView software user The following fields display in the User Accounts window and may be removed by clicking the Customize link Full Name Displays another name for a user defined in the user s properties For example a user may have a username of Sunrise1 and a full...

Page 158: ...ser If you have specified text for a custom field that text will display when you display the custom field See Managing User Defined User Groups on page 150 for more information E Mail 1 E Mail 5 Displays five additional email accounts defined in the user s properties See Specifying email contact information for users on page 147 for more information Group Preemption Level Displays the highest pre...

Page 159: ...ntication Services on page 53 for more information a Select an authentication service b Click Next If you selected DSView Internal as the authentication service continue to step 3 If you selected any other type of authentication service go to step 4 3 The Type in User Credentials window will open a Type a username password and confirm the password of the user you are adding To enable users to set ...

Page 160: ... Filtering information in a window on page 12 for more information b Click Next 6 The Assign User to User Groups window will open This window displays a list of all built in groups and any user defined groups in the authentication service you specified for the user a Select one or more groups from the Available Groups window and click Add to make the user a member of the groups b Click Next 7 The ...

Page 161: ...count 1 From a User Accounts window click the checkbox to the left of the users you wish to unlock 2 Click Unlock The specified users accounts will be unlocked and the User Accounts All win dow will update Resetting a User Account Password A DSView software administrator or user administrator may choose to reset a user s password The user will be required to login by typing password as their passw...

Page 162: ... The name that the DSView management software uses to log in and identify the user Full Name The actual name of the user For example you may use Engr10 as the username and Jonathan Z Smith as the full name to identify the person associated with the username of a user in a User Accounts window To change the name of a user 1 From a User Accounts window click on a username Name is automatically selec...

Page 163: ...o their next session 4 Click Save to save your changes 5 Click Close The User Accounts window will open including any modifications Specifying user account restrictions NOTE This property may only be modified for users using internal authentication See Managing Authentication Services on page 53 for more information To specify account restrictions for users 1 From the side navigation bar click Res...

Page 164: ...your changes 4 Click Close The User Accounts window displays the changes you made NOTE The DSView software obtains external group membership and external user information when a user logs in If a user s group membership changes or the user is deleted externally the DSView software will not see those changes until the next time that user logs in Changing a user s preemption level You may specify th...

Page 165: ...on bar click Telephones The User Telephone Properties window will appear 2 Type the home phone number of the user 3 Type the business phone number of the user 4 Type the mobile phone number of the user 5 Type the mobile business phone number of the user 6 Type the pager number of the user 7 Click Save to save your changes 8 Click Close The User Accounts window will open including any modifications...

Page 166: ...SView management software You may specify any information you wish in these fields for display in the User Accounts window To change the custom fields 1 From the side navigation bar click Custom Fields The User Custom Fields window will appear 2 Type the information in the fields you wish to define 3 Click Save to save your changes 4 Click Close The User Accounts window will open including any mod...

Page 167: ...be removed by clicking the Customize link Reboot Specifies whether the user may reboot the DS1800 digital switch CPS appliance CCM appliance or DSR switch See Rebooting on page 240 for more information Flash Upgrade Specifies whether the user may Flash upgrade the DS1800 digital switch CPS appliance CCM appliance or DSR switch See To update the firmware of specific appliances of a specific type to...

Page 168: ...belongs 3 Click Close when you are finished reviewing the access rights The User Accounts window will appear Managing User Defined User Groups Users that have been added to the DSView software system may be added to the following two types of user groups Built In The DSView management software is delivered with six predefined user groups Appliance Administrators Auditors DSView software administra...

Page 169: ... defined user groups Once a user defined user group is created you may add other users that use DSView internal authentication as members NOTE External user defined user groups may be added but their membership is not controlled by the DSView management software When a user defined user group is created you specify the preemption level of members of the group See Preemption Levels on page 20 for m...

Page 170: ...rnal authentication service continue to step 5 or If you selected Specify a group on external authentication service go to step 6 5 The Select Group from External Authentication Service window displays If the list of groups contains more than 5000 entries a message will indicate that not all items are displayed a Select a group from the list You may filter the list by using the Filter button and t...

Page 171: ...s View assign or remove user defined user group members DSView internal authentication only View the access rights of built in and user defined user group members To display the properties of a built in user group 1 From the User Groups Built in window click on a user group name The User Group Proper ties window will open The display includes the following read only properties for each group name ...

Page 172: ...rs window by clicking the Customize link See Using the Customize link in windows on page 14 for more information To display assign or remove a user group member NOTE Members may only be assigned to or removed from user groups defined on the Internal DSView authentication server 1 From the User Groups Built in window click on a built in user group name or From the User Groups User Defined window cl...

Page 173: ...SPC device outlet may be powered up powered down or have its power cycled VM Sessions Whether a user may establish virtual media sessions Reserved VM Sessions Whether a user may establish reserved virtual media sessions By default the following columns display in the Appliance Access Rights window and may be removed by clicking the Customize link Reboot Whether a user assigned to the built in user...

Page 174: ...ghts of a managed appliance in a user group 1 From the User Groups Built in window click on a user group name or From the User Groups User Defined window click on a user group name The User Group Properties window will open 2 From the side navigation bar click Access Rights target devices is automatically selected in the side navigation bar and the Target Device Access Rights window will open 3 Fr...

Page 175: ...splay images within Video Viewer windows Each opened Video Viewer window requires additional system memory An 8 bit color setting on the Client PC requires 1 4 MB of memory per Video Viewer window a 16 bit color setting requires 2 4 MB and a 32 bit color setting requires 6 8 MB Opening more than four simultaneous Video Viewer windows may affect system performance and is not recommended If you atte...

Page 176: ...ctions at the user level See Displaying User Access Rights on page 148 for more information Both the Video Viewer and the Telnet SSH applet clients require Java when launched from Mozilla Netscape or Firefox browsers The supported Java version is 1 4 2_04 The Video Viewer requires this version Launching a KVM Session NOTE When using a non proxied connection video performance over a slower network ...

Page 177: ...vice you wish to view A list of actions will appear 3 Click the Exclusive KVM Session link The Video Viewer launches in a new window A yellow dot will appear next to the icon of the target device in the Target Devices Units in Site Units in Custom Field Topology and Recently Accessed Units windows to indicate that the target device is using an Exclusive KVM connection Other users may not share the...

Page 178: ...trolling the keyboard or mouse When you click OK on the Cannot connect to the server dialog box the primary user that is currently active will receive a request to allow sharing unless Allow shared connections automatically has been enabled see Specifying Video Viewer Session Settings on page 163 for more information If the user confirms then you will gain passive access to the port Preempt a user...

Page 179: ...nce Session Settings window See Changing Managed Appliance Settings on page 95 for more information You may override this value within the DSView Explorer If you specify a new time out value it will be used the next time the DSView management software is started See Connecting to an existing session on page 160 for more information Window Features Figure 6 1 shows the Video Viewer window areas and...

Page 180: ...t and Align Local Cursor buttons appear on the toolbar See Changing the toolbar on page 163 and Using Global and Personal Macros on page 178 for more information D Macro button Displays when a user specifies icons for macros and indicates that the icons should appear on the toolbar See Using Global and Personal Macros on page 178 for more information E Minimize button Minimizes the display of the ...

Page 181: ...session When a user attempts to connect to the session you will be notified and allowed to either accept or reject their connection request b Select View identity of shared connections if you wish to display a list of shared connections using the View Connected Users command See Displaying Video Viewer Users on page 186 for more information 3 Click Save to save your changes and then Close Changing...

Page 182: ...een able the menu and toolbar Setting the Window Size NOTE The View Scaling command is not available if the Video Viewer window is in Full Screen mode or to non primary users of a shared session When the DSView management software is used for the first time any Video Viewer windows that are opened from a DS1800 digital switch or DSR switch port or channel in any DSView management software sessions...

Page 183: ... scaling a drop down menu of supported image scaling resolutions is displayed Change the color depth of the session image To align the mouse cursors Click the Align Local Cursor button in the Video Viewer window toolbar The local cursor will align with the cursor on the remote device If cursors drift out of alignment turn off mouse acceleration in the device To refresh the screen Click the Refresh...

Page 184: ...being viewed automatically or To enable manual scaling select View Scaling from the Video Viewer window menu then choose the dimension to scale the window Available manual scaling sizes are 1024 x 768 768 x 576 960 x 720 704 x 528 896 x 672 640 x 480 832 x 624 Using background refresh In addition to using the Refresh Image command you may also choose to allow the DS1800 digital switch or DSR switc...

Page 185: ...dows can be viewed using the Best Color Available slower updates Best Compression fastest updates a combination of Best Color and Best Compression or in Grayscale The color depths of individual ports and channels can be specified by selecting the View Color command in a remote session window These settings are saved individually per port and channel Additional Video Adjustment Generally the Video ...

Page 186: ...ments should be made only on the advice and with the help of Avocent Technical Support 1 Select Tools Manual Video Adjust from the Video Viewer window menu or Click the Manual Video Adjust button The Manual Video Adjust dialog box appears Figure 6 2 shows the dialog box descriptions follow 2 Click the icon corresponding to the feature you wish to adjust 3 Move the slider bar and then fine tune the...

Page 187: ...brightness manually may help First increase the brightness Do not go more than 10 increments before moving the contrast Generally the contrast should be moved very little Detection thresholds In some cases noise in the video transmission keeps the packets sec count up This may be seen when little dots change in the area of the cursor when it is moved Varying the threshold values may result in quie...

Page 188: ...management software performs best when the video parameters are set such that no 0 video packets are transmitted for a static screen You may easily adjust your video parameters by clicking on the Auto Adjust Video button in the Manual Video Adjust dialog box which instructs the DS1800 digital switch or DSR switch to optimize the video to ideal settings NOTE A green screen with yellow lettering may...

Page 189: ...ill appear are those of the target device remote cursor Single Cursor mode is used when there is no need for a local cursor Figure 6 3 Video Viewer Window with Local and Remote Cursors Displayed The cursor mode status of the Video Viewer window displays in the title bar including the keystroke that will exit Single Cursor mode You may define the keystroke that will exit Single Cursor mode in the S...

Page 190: ...DSView management software your mouse pointer will change shape when over a Video Viewer window You may change the appearance of this second local cursor or eliminate it from within the DSView management software Scaling You may choose among three preconfigured mouse scaling options or set your own custom scaling The preconfigured settings are Default 1 1 High 2 1 or Low 1 2 as follows In a 1 1 sc...

Page 191: ...fields become enabled Type a mouse scaling value in the X and Y fields For every mouse input the mouse movements are multiplied by the respective X and Y scaling factors Valid input ranges are 0 25 3 00 To realign the mouse Click the Align Local Cursor button in the Video Viewer window toolbar Using Scan Mode NOTE Scan mode is not available when using the Topology Unit View window When the checkbo...

Page 192: ...in which case target devices may be shared and will not be skipped in the scan sequence No login error messages will appear After your interactive session is closed the thumbnail will be included in the scan sequence again You may disable a device thumbnail from the scan sequence The thumbnail image remains but it is not updated until it is once again enabled When running Scan mode it is recommend...

Page 193: ...umbnail Viewer window into the toolbar at the bottom of the local computer D Close button Closes the Thumbnail Viewer and all thumbnails being viewed E Status indicator The device name and status indicator appear below each thumbnail A green LED indicates that a device is currently being scanned A red X indicates that the last scan of the device was not successful The scan may have failed due to a...

Page 194: ... will restart the scan if currently paused To change the thumbnail size Select Options Thumbnail Size from the Thumbnail Viewer menu Choose the desired thumbnail size from the cascade menu To disable a device thumbnail in the scan sequence Select a device thumbnail Select Thumbnail device name Disable from the Thumbnail Viewer menu or Right click on a device thumbnail and select Disable from the p...

Page 195: ...ertain keystrokes or keystroke combinations Keyboard pass through must be specified using the Session Options dialog box When enabled keyboard pass through will send all keystrokes and keystroke combinations except Ctrl Alt Del to the remote server being viewed when the Video Viewer window is active When the local desktop is active keystrokes and keystroke combinations entered by the user affect t...

Page 196: ...eo Viewer window Personal macros may be customized and grouped in any manner you wish with the exception of being included in a Global Macro group When a session is started in the DSView management software global and personal macros are retrieved from the DSView software server Then when a Video Viewer window session is started the macros are loaded A user may choose to use either personal macros...

Page 197: ...os which reside on and are used by a DS1800 digital switch or DSR switch may also be created See Defining exit macros on page 112 for more information To send a macro 1 Select Macros desired macro from the Video Viewer window menu or Select Macros Configure Macros from the Video Viewer window menu NOTE The Macros Configure Macros menu item is not available if you are using the DSR Remote Operation...

Page 198: ...een keys First click the key in the list box after which you wish to place a delay Next click Delay to insert the delay in the list box Keystrokes unique to Sun keyboards may be added to the macro by selecting the key type from the drop down menu to the right of the Sun Key button and clicking the button 7 If necessary use the following keys to change the entries in the Keystrokes list box Click R...

Page 199: ...acros only Select Global to display global macros only 3 Select the desired macro from the Defined Macros list and then click Copy The Copy Macro dialog box will appear 4 Type a 1 32 character name in the Name of copied macro field 5 Select whether you wish to make the copied macro a personal or global macro from the Macro Type area 6 Click OK to copy the macro The Copy Macro dialog box is closed ...

Page 200: ... groups only 3 Select the macro group to be altered from the Defined Groups list box Windows and Sun are the default macro groups If you have created new groups they will also be displayed 4 Click Edit The Create Edit Macro Groups dialog box will appear 5 If you are editing a Personal Macro group select one of the following from the View area Select All to display both personal and global macros S...

Page 201: ...eate Edit Macro Groups dialog box will appear 5 In the Macro Group Name field enter a 1 32 character unique macro group name 6 Click OK to save the name and return to the Macro Groups dialog box or Click Cancel to leave the dialog box without saving changes 7 Click Close to exit the Macro Groups dialog box To delete a macro group NOTE Macro groups cannot be deleted if you are using the DSR Remote ...

Page 202: ... Select whether you wish to make the copied macro group a personal or global macro from the Macro Type area 6 Click OK to copy the macro group The Copy Macro Group dialog box is closed and the cop ied macro group will appear in the Macro Groups dialog box or Click Cancel to cancel the action 7 Click Close to exit the Macro Groups dialog box To change the macro group to be displayed in the Macros m...

Page 203: ...down the target device using the Power Control dialog box To power up a target device 1 Select Tools Power Control from the Video Viewer main window The Power Control dialog box will appear 2 Click the Power On the Server button A warning dialog box will appear 3 Click OK to power up the target device or Click No to cancel the command 4 Click Close to close the dialog box To power down a target de...

Page 204: ...eo Session number dialog box appears containing a list of all users connected to the Video Viewer window session 2 Click OK to close the dialog box Saving the View The display of a Video Viewer window may be saved to either a file or to the clipboard for pasting into a word processing or other program To capture the Video Viewer window to a file 1 Select File Capture to File from the Video Viewer ...

Page 205: ...r group to which the user belongs must have permission to establish virtual media sessions and or reserved virtual media sessions to the target device See Changing Unit Access Rights on page 91 for more information Only one virtual media session may be active to a target device at one time You may not use the virtual media feature with the DSR Remote Operations software Sharing and preemption cons...

Page 206: ...box After a device is mapped the Virtual Media dialog box Details View displays information about the amount of data transferred and the time elapsed since the device was mapped You may specify that the virtual media session is reserved When a session is reserved and the associated KVM session is closed another user cannot launch a KVM session to that target device If a session is not reserved ano...

Page 207: ...he Read Only checkbox if the session settings enabled read and write access but you wished to limit a particular drive s access to read only 3 To add and map an ISO or floppy image as a virtual media drive a In the Virtual Media dialog box click Add Image Mapped drives access mode You may set the access mode for mapped drives to read only or read write When the access mode is read only the user wi...

Page 208: ...If you still wish to map a new drive you must first unmap an existing mapped drive then map the new drive After a physical drive or image is mapped it may be used on the target device To unmap a virtual media drive 1 In the Virtual Media dialog box uncheck the Mapped checkbox next to the drive you wish to unmap 2 You will be prompted to confirm the unmapping Click Yes to confirm or No to cancel 3 ...

Page 209: ...age is displayed indicating that the drives will be unmapped Click Yes to confirm and close the dialog box or click No to cancel the close If a user attempts to disconnect a virtual media session or an active KVM session that has an associated locked virtual media session a confirmation message is displayed indicating that any virtual media mappings will be lost See Sharing and preemption consider...

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Page 211: ...roughout this chapter the term appliance or managed appliance will be used to indicate a supported CPS appliance CCM appliance or generic appliance that supports Telnet SSH applet connections The Telnet SSH applet uses the credentials provided by the DSView management software to establish a session and will automatically accept the appliance server key When the Common Telnet Viewer is launched th...

Page 212: ... SSH applet and descriptions follow in Table 7 1 Figure 7 1 Telnet SSH Applet Window Table 7 1 Telnet SSH Applet Window Descriptions Letter Description A Title Bar Displays the name of the target device being viewed B Toolbar Allows you to access many of the features in the Telnet SSH applet See Table 7 2 for a description of the toolbar icons C Virtual Terminal window Interacts with your target d...

Page 213: ...e 7 1 Telnet SSH Applet Window Descriptions Continued Letter Description Table 7 2 Telnet SSH Applet Window Toolbar Icons Icon Description History Enables and disables History mode Double left arrow Moves to the beginning of the history buffer oldest data when History mode is enabled Left arrow and bar Moves back one page in the history buffer when History mode is enabled Right arrow and bar Moves...

Page 214: ...rget device also supplies a session certificate private key and appliance certificate These certificates are then passed back to the SSH2 Client which uses them to determine the SSH2 host key and the user SSH2 key The Telnet SSH applet will then establish a session with the target device or through the proxy server if there is a proxy server connection The Telnet SSH applet then passes the RSA pub...

Page 215: ...ction column for the appliance click Serial Session The Telnet SSH applet window will appear or Click the alternate actions arrow in the Action column for the appliance and click either Telnet Session or Serial Session The Telnet SSH applet window will open or Click on the name of the appliance you wish to view Overview will automatically be selected and the name of the appliance will appear at th...

Page 216: ... box will appear 2 Enable or disable the Prompt on Exit checkbox When the exit warning prompt is enabled a message appears when you select Telnet Exit You may then choose to exit or continue the session When disabled the session closes without further prompting The default value is enabled Customizing Session Properties When you are connected to an appliance or port using the DSView management sof...

Page 217: ...T102 VT52 VT220 or VT320 you may specify either VT100 or ANSI Arrow key sequences Table 7 3 lists the Arrow keys and the sequences transmitted for each 1 Select Options Session Properties from the menu bar or Click the Session Settings icon in the toolbar The Session Properties dialog box will appear 2 Click the Terminal tab 3 In the Arrow Keys list choose either VT100 or ANSI The default value is...

Page 218: ... or outgoing data automatically inserting a line after each line of data can prevent overwriting data when a new line is received If the New Line Mode Inbound box is checked an inbound carriage return from the device will be treated as if both a carriage return and a linefeed were received If not checked a linefeed is not added to an inbound carriage return If the New Line Mode Outbound box is che...

Page 219: ...sable the Local echo checkbox The default value is disabled To enable disable 7 bit ASCII 1 Select Options Session Properties from the menu bar or Click the Session Settings icon in the toolbar The Session Properties dialog box will appear 2 Click the Terminal tab 3 Enable or disable the Strip 8th bit checkbox The default value is disabled Login scripts The DSView management software Telnet SSH ap...

Page 220: ...valid A CR or CR LF is appended to the string based on the New Line Mode Outbound setting 7 Repeat the Expect and Send entries as needed to a maximum of four each Telnet SSH Applet History Mode NOTE To display History mode data in the Telnet SSH applet window the History Buffer Control in the Appliance Settings window must be set to Auto See Customizing the Appliance Sessions window on page 108 fo...

Page 221: ...age from the menu bar or Click the right arrow and bar icon in the toolbar To move back or forward one line in the history buffer Press the Left Arrow for back or Right Arrow for forward on your keyboard To change the maximum number of lines in the history buffer 1 Select Options Session Properties from the menu bar or Click the Session Settings icon in the toolbar The Session Properties dialog bo...

Page 222: ...al macro groups then add macros to the groups Personal macro groups may be created by any user and are only available for use on the target device on which they are created Global macros may only be created by a DSView software administrator and are available for use by any user on the DSView software system A macro may belong to more than one macro group or belong to both personal and global macr...

Page 223: ...acter sequence may be sent by using 0x04 Octal code sequence 0 NNN where NNN is the octal byte For example the Ctrl D character sequence may be sent by using 0004 7 From the Control Code drop down menu select the sequence you wish to invoke with the selected characters 8 In the Access Rights area specify whether you wish for the macro to be a global macro available to all users or a personal macro...

Page 224: ...acro from the Macros menu or If the macro s definition includes a hotkey press the hotkey or hotkey sequence A macro s hotkey is accessible only when the macro belongs to the active macro group or Select Macros Configure Macros from the menu bar The Configure Macros dialog box appears 2 Select the macro in the Macros table that you wish to run 3 Click Run To create a macro group 1 Select Macros Co...

Page 225: ...w software administrator privileges to enable a macro group 1 Select Macros Configure Groups from the menu bar The Configure Macro Groups dialog box appears 2 In the Macro Groups table select the macro group you wish to enable 3 Click the Edit button The Configure Macro Groups dialog box expands to display an Edit Group area containing the information defined for the macro 4 Enable the Active Grou...

Page 226: ...utomatic logging the logging will begin or end at the start of the next DSView management software Telnet SSH applet session to that device If you change the default log file directory used for automatic logging the change does not take effect until the next session to that device Log files The format of log filenames is shown below where mmddyy represents the month day and year and hhmmss represe...

Page 227: ...ault log file directory The Set Directory dialog box will close 6 The Default Directory field now contains the name of the newly created or selected directory Click OK to save the new information or Click Cancel to exit the dialog box without saving any new information To enable automatic logging 1 Select Options Session Properties from the menu bar or Click the Session Settings icon in the toolba...

Page 228: ... create a new directory a Click the Create New Folder button A new directory named New Folder appears in the directory list b Click the New Folder entry in the directory list to highlight it Then click the entry again to edit its name Type in a new name Press Enter The directory appears in alphabetical order in the directory list c Double click the newly created directory in the directory list The...

Page 229: ...SH applet session NOTE Only textual data may be copied and pasted in the DSView management software Telnet SSH applet To copy a Telnet SSH applet application window screen Select Options Copy Screen from the menu bar or Click the Copy Screen icon in the toolbar The screen contents are saved to the system clipboard You may then paste the clipboard contents into this or another application To copy T...

Page 230: ...l Session Only NOTE A user must have DSView software administrator privileges to control the power of a target device If a target device attached to an appliance port is connected to an SPC device outlet and the target device has been accessed in a serial session you may power up power down or cycle power down and then power up the target device using the Power Control dialog box The Options Power...

Page 231: ...Select Options Power from the Video Viewer main window The Power Control dialog box will appear 2 Click Off 3 Click Close to close the dialog box To power cycle a target device 1 Select Options Power from the Video Viewer main window The Power Control dialog box will appear 2 Click Cycle 3 Click Close to close the dialog box Closing a Telnet SSH Applet Session To close a Telnet SSH applet session ...

Page 232: ...214 DSView Installer User Guide ...

Page 233: ...1 for more information BMCs accessed by a DSI5100 appliance are managed using the Appliance BMC Ports window You may choose to add or remove BMCs or change the name IP address or username and password of a BMC To change an existing BMC you must first click on the name of the DSI5100 appliance to which it is associated in a Unit Views window Next from the side navigation bar click Appliance Setting...

Page 234: ... Browse for an existing target device continue to step 3 or If you selected Create a new target device go to step 4 3 The Select a Target Device window will open Select an IPMI 1 5 target device from the list then click Next 4 The Enter the BMC Address window will open Type the IP address in standard dot notation xx xx xx xx for the BMC then click Next 5 The Enter BMC Credentials window will open ...

Page 235: ...Settings Versions is automatically selected in the side navigation bar and the Appliance Version Information window will open 2 From the side navigation bar click BMCs The Appliance BMC Ports window will open 3 Click on the name of a BMC port Identity will be automatically selected in the side navigation bar and the BMC Identity window will open The name of the BMC port will also appear beneath th...

Page 236: ...window You may specify how often information is refreshed in the IPMI Viewer window Launching an IPMI Viewer session An IPMI session is launched from the DSView Explorer or using the Unit Overviews window To launch an IPMI session from the DSView Explorer 1 Display a target devices Units in Site Units in Custom Field Topology or Recently Accessed Units window See About Unit Views on page 73 for mo...

Page 237: ...iewer Window Descriptions Letter Description A Title Bar Displays the name of the IPMI 1 5 target device being viewed B Auto Refresh Rate Allows you to specify how often the IPMI Viewer window gauges are updated The default value is 60 seconds C Refresh Manually updates the IPMI Viewer window gauges D Close Closes the IPMI Viewer window B D C E A ...

Page 238: ...arget device Current The currents in the IPMI 1 5 target device Fans The revolutions per minute RPM of each fan in the target device Temperature The temperatures in the IPMI 1 5 target device in degrees Celsius including ambient planar and riser temperature Each gauge contains a status icon to its upper left see Table 8 2 Table 8 2 IPMI Viewer Window Status Icons Icon Description green circle The ...

Page 239: ...ewer window manually Select the Refresh button Closing an IPMI Viewer window To close the IPMI Viewer window Select the Close button Displaying Sensor Information by Selecting an IPMI 1 5 Target Device NOTE To display IPMI 1 5 target device information a user must be individually assigned rights or belong to a user group assigned rights to the IPMI 1 5 target device using the Unit Access Rights wi...

Page 240: ...on The IPMI Device Information window displays information for all BMCs in the IPMI 1 5 target device The following information will appear for each BMC IPMI Version IPMI version with which the BMC is compatible Firmware Version BMC firmware version SDR Version Sensor data record SDR command set version of the SDR device Manufacturer ID Original equipment manufacturer OEM of the functionality in t...

Page 241: ...navigation bar will contain the name of the target device at the top and Overview will automatically be selected The Unit Overview window will open 2 From the side navigation bar click IPMI Device Info will automatically be selected and the IPMI Device Information window will open 3 From the side navigation bar click LAN Config The BMC LAN Configuration window will appear 4 Click Close when you ar...

Page 242: ...board and chassis implementation To display detailed information about a specific sensor managed by a BMC click on its name The IPMI Discrete Sensor Details window will open The following information appears in the IPMI Discrete Sensor Details window about the selected sensor Name Discrete sensor name Sensor Type Discrete sensor type Reading Type Discrete sensor reading type Status Discrete sensor...

Page 243: ...ric sensors managed by the BMCs in the IPMI 1 5 target device The type and number of sensors displayed will vary by BMC motherboard and chassis implementation To display detailed information about a specific sensor managed by a BMC click on its name The IPMI Numeric Sensor Details window will open The following information appears in the IPMI Numeric Sensor Details window about the selected sensor...

Page 244: ...icon that indicates the numeric sensor type for example fan battery and so on and may also contain an icon indicating whether the current value is within acceptable thresholds as shown in Table 8 3 Status The numeric sensor status Reading The numeric sensor reading Gauge A graphic that displays the current numeric sensor reading and whether the reading is within a valid range A pointer is position...

Page 245: ...sensor value See Using the Customize link in windows on page 14 for more information To display IPMI target numeric sensor information 1 From a target devices Units in Site Units in Custom Field Topology or Recently Accessed Units window click on the name of a supported IPMI 1 5 target device The side navigation bar will contain the name of the target device at the top and Overview will automatica...

Page 246: ...et device time zone at which the event occurred on the IPMI 1 5 target device If the BMC clock has not been synchronized with the PC clock the timestamp may reflect the time relative to the startup of the host instead of the event occurrence ID Unique system event log SEL identifier used for retrieving events Event Type Event type Sensor Type Sensor type Description Description of the event Additi...

Page 247: ...3 From the side navigation bar click SEL The System Event Log window will open 4 Click on the name of a sensor event name The Event Entry Details window will open 5 Click Close when you are finished to return to the System Event Log window 6 Click Close when you are finished to return to the Target Devices Units in Site Units in Custom Field Topology or Recently Accessed Units window ...

Page 248: ...230 DSView Installer User Guide ...

Page 249: ...ser to Export unit information into a csv comma separated value file Export the access rights information for units in to csv file Merge two or more target devices into a single target device Import a DSView 2 x software database into the DSView management software To display the Units Tools window 1 From the DSView Explorer window click Units in the tab bar Units will automatically be selected in...

Page 250: ...following unit information may be selected for export Name Primary contact Action default action Primary contact phone Browser URL Secondary contact Custom field 1 3 Secondary contact phone Department Serial number DSView server name Site IP address Status at time of export Location Telnet port Model number Type Part number Visibility show or hide The output csv file may be viewed in a text editor...

Page 251: ...licking on the property names d Click Next 4 The Save Process window will open Click Next 5 The Completed Successful window will open along with a File Download dialog box Click Open The file will download and open By default csv files are configured to open in Microsoft Excel If Microsoft Excel is not installed on your computer you will be prompted to select a text editor to use for opening the c...

Page 252: ...or user group may launch a KVM or serial session with the target device Power Control Whether the user or user group may perform power control operations on the target device VM Sessions Whether the user or user group may launch a virtual media session with the target device Reserved VM Sessions Whether the user or user group may launch a reserved virtual media session with the target device The o...

Page 253: ...target device that contains all of the target actions To merge target devices 1 From the Units Tools window click the Merge Target Devices icon or link The Merge Target Devices Wizard will appear Click Next 2 The Select Target Devices to Merge window will open 3 Specify the target devices you wish to merge a Select the target devices in the Available Target Devices list Multiple target devices may...

Page 254: ... is deleted The following actions occur when a DSView 2 x software database is imported into the DSView software system A global unit group is created in the system for each group found in the DSView 2 x software database The DSView management software does not provide DSView 2 x software Topology unit group nesting Unit group names added to the system are a concatenation of the hierarchical names...

Page 255: ... be imported into your DSView software system An external NT authentication service with the same name as the DSAuth server will be added to the DSView software system The DSView 2 x software users and user groups will be associated with the authentication service added to the DSView software system The DSView 2 x software Everyone user group cannot be imported into DSView software systems Before ...

Page 256: ...e information The delay between polling cycles See To use unit status polling on page 84 for more information The retention time of the audit log See Retaining the Audit Log on page 274 for more information b Select Allow Target Devices to be added for nodes that have a default name to allow target devices to be added to your DSView software system for nodes in the DSView 2 x software migration fi...

Page 257: ...nits Tools window will open After running the Import DSView 2 x Database tool The Migration Status field is enabled and displays in Unit Views windows Units requiring migration will contain Migration Needed in the Migration Status field Although the DS1800 digital switches CPS appliances and DSR switches have been imported from the DSView 2 x software database into the DSView software system they ...

Page 258: ... accessed click Recently Accessed to display the Recently Accessed Units window 3 Click on the name of a managed appliance Overview will automatically be selected in the side navigation bar and the Unit Overview window will open The tools will appear in the Tools area of the window Rebooting To reboot a managed appliance NOTE To reboot a DSR switch CPS appliance or CCM appliance you must have Rebo...

Page 259: ... Ctrl or Shift while clicking on the firmware filenames d Click Next When multiple firmware files are selected the firmware on each managed appliance will be upgraded in the order shown in the Update list A reboot will be automatically performed between each firmware update 3 The Type in Task Name window will open a Type a name for the upgrade firmware task 1 64 characters b Click Next 4 The Compl...

Page 260: ...tep 4 4 From the drop down menu select the type of each detected cascade switch 5 Type a name for each cascade switch 6 If you wish combine any multiuser cascade switches a Click the checkboxes of the cascade switches that you wish to merge b Click Merge To unmerge any cascade switches that you have merged click the checkbox of the merged cascade switch and then click Split 7 Click Next The Comple...

Page 261: ... files by selecting the System tab selecting Appliance Files in the top navigation bar and selecting Configuration in the side navigation bar NOTE The managed appliance must be rebooted to enable the restored configuration file To restore a managed appliance configuration 1 Click the Restore Configuration icon or link The Restore Appliance Configuration Wizard will appear Click Next 2 The Select C...

Page 262: ...abase files are stored in the DSView software server appliance files repository You may display the available database files by selecting the System tab selecting Appliance Files in the top navigation bar and selecting User Database in the side navigation bar NOTE The managed appliance must be rebooted to enable the restored user database file To restore the user database of a managed appliance 1 ...

Page 263: ... a task An icon will also appear in the Name column that represents the status of the task Table 9 1 describes the status icons that may appear in the Tasks window The Schedule field how often and when the task is scheduled to run may be displayed in the Tasks window by clicking the Customize link See Using the Customize link in windows on page 14 for more information Adding tasks You may use the ...

Page 264: ...ertain number of days every 2 days every 3 days and so on beginning at a specific time on a specific date Weekly Choosing this option will run the task once each week or regularly over a certain number of weeks every 2 weeks every 3 weeks and so on beginning at a specific time on a specific date You may also specify which days you wish for the task to run Monthly Choosing this option will run the ...

Page 265: ...menu c Click on the calendar button or the field to the left of the calendar button and select a date to begin running the task To use the calendar Click on the year and select a year from the drop down menu that will appear Click on the month name and select a month from the drop down menu that will appear or Use the arrows at the top of the calendar to move forward and backward by month Click on...

Page 266: ...ach second Tuesday of the month select second from the first drop down menu and Tuesday from the second drop down menu c Select the month to run the task from the list box Multiple months may be selected by pressing Ctrl while clicking on the days d Click on the calendar button or the field to the left of the calendar button and select a date to begin running the task To use the calendar Click on ...

Page 267: ...fied is a network path that requires a log in Then type the username and password and confirm the password of a user account that has read write access to the network share location The Location field cannot be set to a mapped network drive It must be set to either a physical local drive or a shared network location specified as a UNC Universal Naming Convention path c Click Encrypt Backup File to...

Page 268: ... available from the unit group specified or all switches appliances a Select the managed appliance Multiple switches or appliances may be selected by pressing Ctrl or Shift while clicking on the managed appliance names b Click Add The unit s will be moved to the Appliances to Configure list c Click Next 7 The Configure SNMP Traps window will open a Change the state of each SNMP trap by selecting o...

Page 269: ...iple target devices may be selected by pressing Ctrl or Shift while clicking on the target device names b Click Add The target device s will be moved to the Target Devices to Control list c Click Next 6 The Select Power Control Function window will open a Select the power control function to be performed on the target devices Select Turn Power On to power up the specified target devices Select Tur...

Page 270: ... local drive or a shared network location specified as a UNC path c Click Use date and time for file naming to append the date and time in military time to the end of the audit log file For example if you are creating the audit log file on October 1 2004 at 10 04 pm the file created will be named auditlog1001042204 csv If an audit log exists in the specified directory and you do not use this optio...

Page 271: ...ge 236 followed by running the Migrate Units task on each managed appliance A CPS appliance or DSR switch that has been migrated to DSView management software compatible firmware may be returned to DSView 2 x compatibility To add the task 1 From the Tasks window click Add The Add Task Wizard will appear Click Next 2 The Select Task to Add window will open a Select Migrate Units from the drop down ...

Page 272: ...xx xx xx xx containing the DS1800 digital switch CPS appliance or DSR switch firmware files required for migration to DSView management software compatibility b Type the name of each firmware image c Click Next 9 The Completed Successful window will open Click Finish The Tasks window will open including the new task You may display the current progress of the migration task by clicking on the name...

Page 273: ... Unit Group window will open a Select Units Needing Migration from the drop down menu or Select a particular unit group from the drop down menu b Click Next 5 The Select Appliance Type window will open a Select the type of CCM appliance to migrate CCM850 1650 or 4850 NOTE You must create a separate task for each type of CCM appliance you wish to migrate For example if you wish to migrate CCM850 16...

Page 274: ...ation bar 9 The Enter in Login Credentials window will open a In the Username field enter a 3 16 character username This username must be the same for all CCM appliances selected for migration otherwise the appliance without this username will fail to migrate b The Password field is optional If specified the password must be 3 16 characters c Click Next 10 The Completed Successful window will open...

Page 275: ... IPMI 1 5 target devices to chassis control from the Available Target Devices list Multiple target devices may be selected by pressing Ctrl or Shift while clicking on the target device names Click Add The IPMI 1 5 target devices will be moved to the Target Devices to Control list b Click Next 6 The Select IPMI Control Function window will open a Select the power control function you wish to perfor...

Page 276: ... down menu to upgrade all units or Select a particular unit group to upgrade from the drop down menu See Grouping units by unit group on page 128 for more information b Click Next 5 The Select Appliance Type window will open Select the type of managed appliance that you wish to upgrade then click Next 6 The Select Appliances list will contain all switches and appliances available in the unit group...

Page 277: ...you wish to run or Click the checkbox to the left of Name column at the top of the list to select all tasks listed in the window NOTE Remote tasks that are scheduled on another DSView software Server may not be run from the DSView software server to which you are logged in To run a remote task you must log in to the DSView software server on which the task was created 2 Click Run Now The icon to t...

Page 278: ...ox to the left of Name column at the top of the list to select all tasks listed in the window for deletion 2 Click Delete A confirmation dialog box will appear 3 Click OK to delete the task s or Click Cancel to cancel the action Changing tasks NOTE Remote tasks which are scheduled on another DSView software server may not be modified from the DSView software server to which you are logged in To ch...

Page 279: ...n bar and the Appliance Firmware Files window will appear Customizing the Appliance Firmware Files window By default the following field displays in the Appliance Firmware Files window version firmware type appliance type creation date and time and description You may customize the Appliance Firmware Files window by adding language and country information See Using the Customize link in windows on...

Page 280: ...e of the firmware If you wish you may change the description of the firmware file in the Description field 3 Click Save 4 Click Close The Appliance Firmware All window will open and contain the firmware information if you saved the changes To delete firmware 1 From the Appliance Firmware Files window select the checkbox es of any firmware you wish to delete 2 Click the Delete button A confirmation...

Page 281: ...tains a listing of all audit log events that have occurred on the DSView software system Non recoverable critical or non critical events may be viewed by users who are members of the administrators or auditors user group by clicking one of the icons which appears in the top navigation bar of the DSView Explorer window The number of the specific type of event appears to the right of the icon Audit ...

Page 282: ... Unit Status Access Control or Sessions Clicking on a link beneath Severity Level or Event Category in the side navigation bar will display a window containing a listing of all audit log events in the DSView software system that belong to that particular type Additional commands are available in the side navigation bar to disable currently enabled events specify how long the audit log should be re...

Page 283: ...ot display in the Audit Log window and may be added by clicking the Customize link Category Displays the category of an audit log entry Available categories include Appli ance System Authentication Users Units Tasks Unit Status Access Control Sessions and Target Device Detailed Description Displays detailed information about an audit event Detailed descriptions may include items such as the name o...

Page 284: ...vent ID Description Event ID Description 1 0 An unrecognized event was received 1 11 Appliance upgrade result 1 1 Appliance cold start 1 12 Appliance authentication failure 1 2 Appliance warm start 1 13 Appliance diagnostic information 1 3 Appliance session started 1 14 Appliance user logged in 1 4 Appliance session stopped 1 15 Appliance user logged out 1 5 Appliance session terminated 1 16 Appli...

Page 285: ...ster with the new primary 2 34 A client license violation was detected first warning 2 112 Due to naming conflicts device names were renamed 2 35 A client license violation was detected second warning 2 115 A database snapshot of the hub was required 2 36 A client license violation was detected third warning 2 128 Database backup successful 2 37 A client license violation was detected final 2 129 ...

Page 286: ...leted Table 10 6 Unit Events Event ID Description Event ID Description 5 1 Unit group added 5 19 Unit custom fields modified 5 2 Unit group deleted 5 20 Target devices merged 5 3 Unit group modified 5 21 Appliance configuration file added 5 4 Site added 5 22 Appliance configuration file modified 5 5 Site modified 5 23 Application configuration file deleted 5 6 Site deleted 5 24 User database file ...

Page 287: ...5 System event log SEL cleared 5 17 Unit modified 5 36 Unit identity light turned off 5 18 Unit deleted Table 10 7 Task Events Event ID Description Event ID Description 6 1 Task started 6 6 Task added 6 2 Task completed successfully 6 7 Task modified 6 3 Task started manually 6 8 Task deleted 6 4 Scheduled task failed 6 9 Task failed 6 5 Scheduled task failed Table 10 8 Unit Status Events Event ID...

Page 288: ...Events window which displays events that are neither periodic nor problematic OK Displays the Audit Log OK Level Events window which displays events that are in a normal or cleared state This value typically appears at event start up or after leaving a previ ous event state Non Critical Displays the Audit Log Non Critical Events window which displays abnor mal events that require correcting at a l...

Page 289: ...t Unit Status Displays the Audit Log Unit Status Events window which displays events related to the loss of or regaining of communication with a managed appliance Access Control Displays the Audit Log Access Control Events window which displays events related to a user s privileges for working with specific managed appliances Sessions Displays the Audit Log Session Events window which displays eve...

Page 290: ...specific periods using the date filter 1 From an Audit Log window click Date Filter The Date Filter window will open 2 In the first drop down menu in the From line select Events On to pick the start date and time for audit log events you wish to view 3 Click on the calendar button or the field to the left of the calendar button and select a start date To use the calendar a Click on the year and se...

Page 291: ...ents listed in the window for deletion 2 Click Delete A confirmation dialog box will appear 3 Click OK to delete the event s or Click Cancel to cancel the action Enabling and Disabling Audit Log Events Events occurring on your DSView software system may be disabled using the Enabled Audit Log Events window When an event is disabled its state will appear as Disabled and the event will not be logged...

Page 292: ...ing Tasks on page 244 for more information To specify an audit log retention time 1 From the side navigation bar click Log Retention The Audit Log Retention Time window will appear 2 Type a number of days from 1 365 in the Days field or select it using the drop down menu 3 Click Save to save your changes Configuring Email Notifications NOTE The Simple Mail Transfer Protocol SMTP must be configured...

Page 293: ...ied individuals To add an event Select the event you wish to add to the notification from the Available Events list Multiple events may be selected by pressing Ctrl while clicking on the event names Click Add The event s will be moved to the Events To Notify list To remove an event already assigned to the notification Select the event you wish to remove from the Events To Notify list Multiple even...

Page 294: ... clicking on the event names Click Remove The events will be moved to the Available Events list 4 Click Save to save your changes 5 Click Close The Email Notifications window will open including the renamed notification Deleting email notifications To delete an email notification 1 From the side navigation bar select Email Notifications The Email Notifications window will appear 2 Click the checkb...

Page 295: ...ile 1 From the side navigation bar select Tools The Audit Log Tools window will open 2 Click the Export Audit Log icon or text The Export Audit Log Wizard will appear 3 Click Next 4 The Select Columns to Export window will open 5 Add or remove the columns of information that you wish to export To add a column of information a Select the column you wish to export from the Available Columns list Mul...

Page 296: ...aded and will open on the DSView software client By default csv files are configured to open in Microsoft Excel If Microsoft Excel is not installed on your computer you will be prompted to select a text editor to open the csv file or From the File Download dialog box click Save The Save As dialog box will appear Select a directory and filename and click Save to save the csv file or Click Cancel to...

Page 297: ...f an issue should develop follow the steps below for the fastest possible service 1 Check the pertinent section of the manual to see if the issue may be resolved by following the procedures outlined 2 Check our web site at www avocent com support to search the knowledge base or use the on line service request 3 Call the Avocent Technical Support location nearest you APPENDICES ...

Page 298: ... logged in user has permissions to establish Video Viewer sessions to the selected target device the server will establish a connection to the DS1800 digital switch or DSR switch using TCP IP port 3871 to authorize the session The KVM data is sent to the DS1800 digital switch or DSR switch using ports 8192 and 3871 Port 8192 contains the video portion of the KVM data Port 2068 contains the keyboar...

Page 299: ...DS1800 digital switch or DSR switch The client receives information by communicating back and forth with the server using port 1078 Figure B 2 illustrates the ports used with a proxied DS1800 digital switch or DSR switch connection TCP IP DSR Switch DSView Software Server DSView Software Client TCP IP Firewall HTTPS Port 443 with Tunnel TCP IP Port 3871 TCP IP Port 8192 Router TCP IP TCP IP Port 2...

Page 300: ...S and CCM appliances use a Secure Shell Protocol SSH The client contacts the server which checks the permissions of the target device If the logged in user has permissions to establish sessions to the selected target device the server will establish a connection to the appliance using TCP IP port 3871 to authorize the session In a non proxied SSH connection the client communicates directly with th...

Page 301: ...ver port 22 The SSH connection between the client and the DSView software server is tunneled over port 1078 Figure B 4 illustrates the ports used with a proxied CPS or CCM appliance connection TCP IP CPS Appliance or CCM Appliance DSView Software Server DSView Software Client TCP IP HTTPS Firewall Port 22 SSH with Tunnel TCP IP Port 3871 TCP IP Port 22 Router TCP IP HTTPS UDP Port 3211 TCP IP Port...

Page 302: ... Changes to the DSView management software are also copied to and from the DSView software hub server over the specified HTTPS port Generic appliance ports If you are using a generic appliance in your DSView software system you may use a Telnet connection through TCP IP port 23 or an HTTP connection through TCP IP port 80 The connection is made directly between the client and the generic appliance...

Page 303: ... external authentication server Port 389 is typically used for non SSL connections and port 636 is used for SSL connections You may configure the ports used by an Active Directory or LDAP external authentication server using the Authentication Service Connection Settings window See Managing Authentication Services on page 53 for more information TCP IP HTTPS TCP IP Port 23 HTTP Generic Appliance D...

Page 304: ... manager Figure B 7 Ports Used by SNMP No External SNMP Manager If an external SNMP manager has been added to your DSView software system communication occurs between the SNMP manager and the DS1800 digital switch DSR switch CPS appliance or CCM appliance as shown in Figure B 8 DSView Software Server DSView Software Client TCP IP HTTPS External TCP IP Port 636 TCP IP Port 398 Authentication Server...

Page 305: ...xy appliance Port 3871 is used for certificate exchanges and port 3502 is used for data exchanges UDP port 623 is used for communications between the DSI5100 proxy appliance and any configured BMCs When a BMC is selected for viewing in the DSView management software using the IPMI Viewer window TCP IP port 443 is used for communication between the DSView management software and the server SNMP Man...

Page 306: ...9 Ports Used by DSI5100 Appliances TCP IP DSI5100 Proxy Appliance DSView Software Server DSView Software Client TCP IP HTTPS Firewall HTTPS Port 443 with Tunnel Target Device TCP IP Port 3871 TCP IP Port 3502 UDP Port 3211 UDP Port 623 Router ...

Page 307: ...The following Video Viewer window commands are not available when using the DSR Remote Operations software Displaying connected user information Creating editing copying and deleting macros NOTE Only the default Windows and Sun macro groups are available when using the Remote Operations software Background refresh An external modem must be attached to the PPP modem interface of the DSR switch to u...

Page 308: ...u See the installer user guide for your DSR switch for more information Figure C 1 Using the DSR Remote Operations Software with a DSR Switch See Installing the DSR Remote Operations Software Optional on page 39 for more information DSR Remote Operations window features When you have launched the software and successfully logged in the DSR Remote Operations window will display the list of DSView s...

Page 309: ...h port to which the server is attached Table C 1 DSR Remote Operations Descriptions Letter Description A Menu bar Allows you to access many of the features in the DSR Remote Operations window B Toolbar Provides shortcut buttons for quickly accessing commands in the Tools menu C Status Bar Displays the tips for selected menu items and the progress of operations D Content Area Use this area to displ...

Page 310: ...ockets attached to the switch and their powered up or powered down status Table C 2 DSR Remote Operations Content Area Icons Servers View Icon Description A target device that is powered up and has no established KVM Video Viewer sessions A target device that has an active KVM Video Viewer session A target device that is not powered up A target device that is powered up but cannot establish a KVM ...

Page 311: ...s are outlined in Table C 3 Version view Selecting Version in the side navigation bar of the DSR Remote Operations window will display version information for the switch Table C 3 DSR Remote Operations Content Area Icons Power View Icon Description The SPC device socket is powered up The SPC device socket is powered down ...

Page 312: ...ns software See the installer user guide for the DSR switch for more information Ensure that an external modem is attached to the modem port of the DSR switch The modem port should have auto answer turned off typically a modem s default setting Ensure that the PC containing the client interface has dial up software and that the software is configured properly See the operating system documentation...

Page 313: ...conds may be changed using the Terminal Applications menu See the installer user guide for the DSR switch for more information The DSR switch will attempt to contact the DSView software server to authenticate the user If the DSView software server is unavailable the switch will use its internal database to authenticate the user 3 Type the username and password to which you wish to connect and then...

Page 314: ...t may connect to a server only when given access to a switch See Built in User Groups on page 18 for more information From the Servers view select a server and select Tools Connect from the menu bar or Select a server and click the Connect toolbar button or Right click on a server and select Connect from the shortcut menu A Video Viewer window will open See Using the Video Viewer on page 157 for m...

Page 315: ...SPC device socket that has not been powered up and select Tools Power On from the menu bar or Select an SPC device socket that has not been powered up and click the Power On toolbar button or Right click on an SPC device socket that has not been powered up and select Power On from the shortcut menu The SPC device socket will power up and the icon for the SPC device socket in the content area will ...

Page 316: ...on an SPC device socket that is powered up and select Cycle Power from the shortcut menu The SPC device socket is powered down then powered up and the icon for the SPC device socket in the content area will change accordingly Displaying switch version information To display switch version information From the menu bar select View Versions or From the side navigation bar click Version The versions ...

Page 317: ...erminal Emulation mode may be set by selecting Options Session Properties in the Telnet SSH applet window and then using the Terminal Emulation drop down menu in the Session Properties dialog box See To change the terminal emulation mode on page 199 for more information VT terminal emulation Table D 1 lists the VT key and keypad numeric codes Avocent encodes all applicable keys as numeric decoding...

Page 318: ...age Up Esc F8 Esc 8 Page Down Esc F9 Esc 9 F1 Esc 1 F10 Esc 0 F2 Esc 2 F11 Esc F3 Esc 3 F12 Esc ASCII VT52 VT100 VT102 VT220 and VT320 modes send hex 7F when the Delete key is pressed VT100 VT102 VT220 and VT320 modes map the F1 F4 keys to the PF1 PF4 keys Table D 3 VT102 Receive Codes VT102 Receive Code Action Delete Character DHC Deletes n characters starting with the character at the current cu...

Page 319: ...CR Yes Yes Linefeed 0A LF Yes Yes Backspace 08 BS Yes Yes Tab 09 HT Yes Yes Spacebar 20 SP Yes Yes Esc 1B Esc Yes No Ctrl Spacebar 00 NUL Yes No Ctrl A 01 SOH Yes No Ctrl B 02 STX Yes No Ctrl C 03 ETX Yes No Ctrl D 04 EOT Yes No Ctrl E 05 ENO Yes No Ctrl F 06 ACK Yes No Ctrl G 07 BELL Yes Yes Ctrl H 08 BS Yes Yes Ctrl I 09 HT Yes Yes Ctrl J 0A LF Yes Yes Ctrl K 0B VT Yes No Ctrl L 0C FF Yes No Ctr...

Page 320: ...es No Ctrl V 16 SYN Yes No Ctrl W 17 ETB Yes No Ctrl X 18 CAN Yes No Ctrl Y 19 EM Yes No Ctrl Z 1A SUB Yes No Ctrl 1B Esc Yes No Ctrl 1C FS Yes No Ctrl 1D GS Yes No Ctrl 1E RS Yes No Ctrl _ 1F US Yes No Table D 5 VT100 ANSI Set and Reset Mode Cursor Keys Cursor Key Mode Reset Mode Set Up Esc A Esc O A Down Esc B Esc O B Right Esc C Esc O C Left Esc D Esc O D Table D 4 VT100 Special Keys and Contro...

Page 321: ...le D 7 VT100 ANSI Mode Control Sequences Control Sequence Definition Encode Decode Esc Pn Pn R Cursor Position Report No No Esc Pn D Cursor Backward No Yes Esc Pn B Cursor Down No Yes Esc Pn C Cursor Forward No Yes Esc Pn Pn H Cursor Position No Yes Esc Pn A Cursor Up No Yes Esc Pn c Device Attributes No No Esc 8 Screen Alignment Display No Yes Esc 3 Double Height Line Top Half No No Esc 4 Double ...

Page 322: ...sc M Reverse Index No Yes Esc c Reset to Initial State No No Esc Ps Ps Ps 1 Reset Mode No No Esc A Select Character Set GØ U K No No Esc A Select Character Set G1 U K No No Esc B Select Character Set GØ ASCII Yes Yes Esc B Select Character Set G1 ASCII Yes Yes limited support Esc 0 Select Character Set G0 Spec Graphics Yes Yes limited support Esc 0 Select Character Set G1 Spec Graphics Yes Yes lim...

Page 323: ...s Ps Ps q Programmable LEDs No No Esc Pt Pb r Scrolling Region No No Esc g or Esc 0 g Clear tab at current column Yes Yes Esc 3 g Clear all tabs Yes Yes Esc 2 0 h Modes to Set New Line Only supports Linefeed New Line Column mode wraparound No Yes Esc 2 0 l Modes to Reset Linefeed Only supports Linefeed New Line Column mode wraparound No Yes Esc 1 h Modes to Set Cursor Key Mode Appl No No Esc 1 l M...

Page 324: ...erlace On No No Esc 9 l Modes to Reset Interlace Off No No Esc 6 n Report Cursor Position Invoked by No No Esc P1 Pc R Report Cursor Position Response is No No Esc 5 n Status Report Invoked by No No Esc 0 n Status Report Response is terminal OK No No Esc 3 n Status Report Response is terminal not OK No No Esc x or Esc 0 c What are you Invoked by No Yes Esc 1 Ps c What are you Response is No Yes Es...

Page 325: ...F Left Arrow Left Arrow Esc D Right Arrow Right Arrow Esc C Up Arrow Up Arrow Esc A Down Arrow Down Arrow Esc B Keypad Keypad Keypad Keypad Keypad Keypad Keypad Keypad Keypad Keypad Keypad 0 9 Keypad 0 9 0 9 F1 F1 Esc O P F2 F2 Esc O Q F3 F3 Esc O R F4 F4 Esc O S F6 F6 Esc 1 7 F7 F7 Esc 1 8 F8 F8 Esc 1 9 F9 F9 Esc 2 0 F10 F10 Esc 2 1 F11 F11 Esc 2 3 F12 F12 Esc 2 4 F13 Ctrl F5 Esc 2 5 F14 Ctrl F6 ...

Page 326: ...equence Index Esc D New Line Esc E Reverse Index Esc M Escape Esc O Save cursor and attributes Esc 7 Restore cursor and attributes Esc 8 Up Arrow Esc A Down Arrow Esc B Right Arrow Esc C Left Arrow Esc D Set cursor to home position Esc H Set cursor to home position Esc f Character attributes Esc m Erase from cursor to end of line Esc K Erase from cursor to end of screen Esc j Programmable LEDs Esc...

Page 327: ...eft Arrow amount specified by Pn Esc Pn D Erase parts of current line Esc Pn K Erase parts of current screen Esc Pn J Direct Cursor Addressing Esc Pn H Direct Cursor Addressing Esc Pn f Programmable LEDs Esc Pn q Scrolling Region Esc Pn r Clear tabs Esc Pn g Device status report Esc Pn n What are you Esc Pn c Sat Mode Esc Pn h Delete Pn Characters Esc Pn P Insert Pn Characters Esc Pn L Delete Pn L...

Page 328: ...20 Keyboard Byte Sequence Table D 10 VT52 Encoding VT52 Keyboard PC Character Sequence VT52 Keyboard Byte Sequence Delete Delete 0x7F Up Arrow Up Arrow Esc A Down Arrow Down Arrow Esc B Right Arrow Right Arrow Esc C Left Arrow Left Arrow Esc D Shift F1 PF1 Esc P Shift F2 PF2 Esc Q Shift F3 PF3 Esc R Shift F4 PF4 Esc S Table D 11 VT52 Decoding VT52 Keyboard Function VT52 Keyboard Byte Sequence Curs...

Page 329: ...s Keys Keypad Numeric Code VT52 Keypad ANSI Keyboard 0 0 Esc p Esc O p 1 1 Esc q Esc O q 2 2 Esc r Esc O r 3 3 Esc s Esc O s 4 4 Esc t Esc O t 5 5 Esc u Esc O u 6 6 Esc v Esc O v 7 7 Esc w Esc O w 8 8 Esc x Esc O x 9 9 Esc y Esc O y dash dash Esc m Esc O m comma comma Esc l Esc O l period period Esc n Esc O n Enter Same as Return key Esc m Esc O m Table D 11 VT52 Decoding Continued VT52 Keyboard F...

Page 330: ...sc 2 6 F15 Ctrl F7 Esc 2 8 F16 Ctrl F8 Esc 2 9 F17 Ctrl F9 Esc 3 1 F18 Ctrl F10 Esc 3 2 F19 Ctrl F11 Esc 3 3 F20 Ctrl F12 Esc 3 4 Insert Insert Esc 1 Home Home Esc 2 Delete Delete Hex 7 F End End Esc 5 Up Arrow Up Arrow Esc A Down Arrow Down Arrow Esc B Left Arrow Left Arrow Esc D Right Arrow Right Arrow Esc C Table D 13 VT320 Encoding Continued VT320 Keyboard PC Character Sequence VT320 Keyboard ...

Page 331: ...sor and attributes Esc 8 Up Arrow Esc A Down Arrow Esc B Right Arrow Esc C Left Arrow Esc D Set cursor to home position Esc H Set cursor to home position Esc f Character Attributes Esc m Erase from cursor to end of line Esc K Erase from cursor to end of screen Esc J Programmable LEDs Esc q What are You Esc c Set Mode Esc Delete 1 Character Esc P Insert 1 Line Esc L Delete 1 Line Esc M Up Arrow Esc...

Page 332: ...of current screen Esc Pn J Direct Cursor Addressing Esc Pn H Direct Cursor Addressing Esc Pn f Programmable LEDs Esc Pn q Scrolling Region Esc Pn r Clear tabs Esc Pn g Device status report Esc Pn n What are you Esc Pn c Sat Mode Esc Pn h Delete Pn Characters Esc Pn P Insert Pn Lines Esc Pn L Delete Pn Lines Esc Pn M Insert Character Esc Pn Erase Pn Characters Esc Pn X Table D 14 VT320 Decoding Con...

Page 333: ...ftware service 4 Open a terminal window change directories to the DSView Installation Directory bin direc tory and enter resetpassword bat A code successfully generated message will appear in the terminal window along with a request code in the same format as the following 341D3DAD E71A15B1 66D77BBD E655BB6C NOTE Request codes are valid for only 4 hours 5 Contact Avocent Technical Support and prov...

Page 334: ...nagement software This is an SSL based protocol that uses X 509 certificates AIDP Avocent Install and Discover Protocol AIDP is a protocol used to install out of box appliances that do not have an IP address assigned and used to discover existing appliances that have an address assigned This UDP based protocol is not encrypted and only public information is passed over this link AIDP uses UDP port...

Page 335: ...ices include a cascade switch and an SPC power control device Cascade switch A cascade switch is an analog KVM switch connected to a DS1800 digital switch or DSR switch port or DSRIQ module A cascade switch expands the number of connections allowed on a DS1800 digital switch or DSR switch if the switch supports the cascade protocol CCM appliance A CCM appliance is an Avocent managed appliance that...

Page 336: ...message verifies it as issued by the CA and then obtains the sender s public key and identification information held within the certificate With this information the recipient can send an encrypted reply The most widely used standard for digital certificates is X 509 DSR switch The DSR switch is part of the Avocent digital KVM switch series of products that allows KVM signals to be transmitted ove...

Page 337: ... offers to the user The DSView management software versions of the spoke server and hub server must match in order to register the spoke server For example you may not register a spoke server running DSView management software version 3 0 with a DSView software hub server running DSView management software version 3 1 DSView software spoke server A DSView software spoke server is responsible for i...

Page 338: ...t An FRU is a module or component which is typically completely replaced as part of a field service repair operation Graceful shutdown A graceful shutdown is identical to a shutdown performed by selecting Start Shutdown and then selecting Shut down in the Shut Down Window dialog box In the DSView management software a graceful shutdown may be performed on IPMI 1 5 target devices managed by a DSI51...

Page 339: ...he WWW The Java platform consists of a set of services Application Program Interfaces APIs and protocols that provide functionality for developing multitiered web based applications KVM KVM is an abbreviation for Keyboard Video Mouse KVM session A KVM session is a type of target device session in which the target device contains a KVM connection typically a server KVM sessions are connected throug...

Page 340: ...ddresses Enables a company to use more internal IP addresses Since they re used internally only there s no possibility of conflict with IP addresses used by other companies and organizations Allows a company to combine multiple ISDN connections into a single Internet connection NAT device A NAT device is a network address translation NAT device enables the use of more internal IP addresses than th...

Page 341: ...is connected through a CPS or CCM appliance A Telnet SSH applet connection exists between the DSView software client and the CPS or CCM appliance The appliance converts the Telnet information to serial information Server A server is a computer or device on a network that manages network resources For example A file server is a computer and storage device dedicated to storing files Any user on the ...

Page 342: ...ers that an administrator is able to virtually manage through the DSView management software Target device session A target device session is a connection through a KVM serial Telnet or web browser Target device sessions do not include power management functionality TCP IP Transmission Control Protocol TCP is one of the main protocols in TCP IP networks The IP protocol deals only with packets TCP ...

Page 343: ...net By encrypting data and assigning addresses the impression is given to networks at each end of the VPN that they are connected by a private physical network instead of across a public network WAN Wide Area Network WAN typically refers to a network that is distributed at multiple sites and connected by a relatively slow link between the sites The WAN is frequently implemented using a VPN on the ...

Page 344: ...n which means that the standard has not yet been officially defined or approved As a result companies have implemented the standard in different ways For example both Netscape and Microsoft use X 509 certificates to implement SSL in their web servers and web browsers However an X 509 certificate generated by Netscape may not be readable by Microsoft products and vice versa ...

Page 345: ...ting an audit log csv file 277 deleting email notifications 276 deleting events 273 displaying 270 displaying event details 273 displaying using a date filter 272 enabling disabling events 273 exporting using the Add Task Wizard 251 icons in top navigation bar 271 retaining 274 session events 270 severity icons 265 severity levels 270 system events 266 task events 269 testing email notifications 2...

Page 346: ...ted 4 CCM appliances about 3 TCP ports used 282 See also Managed Appliances Certificates about 27 changing a certificate associated with a user 144 correcting security alerts 22 creating a CSR 47 updating a spoke server certificate on the hub server 68 updating on a server 47 updating the hub server certificate on a spoke server 69 Connections adding a target device connection 121 deleting a targe...

Page 347: ...aying IPMI 1 5 target device numeric sensor information 225 displaying IPMI target device BMC information 222 displaying LAN configuration information 223 displaying sensor information by selecting an IPMI target device 221 displaying sensor information using the IPMI Viewer 218 displaying the BMC system log and events 228 launching an IPMI Viewer session 218 sending an IPMI chassis control comman...

Page 348: ...ncryption specifying for KVM sessions 111 specifying for virtual media sessions 189 specifying level for virtual media sessions 112 Events access control 269 appliance 266 authentication 267 session 270 system 266 task 269 unit 268 unit status 269 user and user group 268 EVR1500 environmental monitors 5 adding 85 changing network properties 91 Exit macros about 112 defining 112 example 113 F Featu...

Page 349: ...6 changing security zone restrictions 26 configuring 22 correcting certificate security alerts 22 correcting serial session security alerts 23 specifying advanced Internet options 27 specifying security zones 25 J Java installation 43 K KVM session See Video Viewer L LDAP authentication service adding 57 changing connections 62 changing group schema settings 64 changing user browsing settings 65 c...

Page 350: ...ng network settings 95 changing NTP settings CCM appliances 97 changing session settings 108 changing SNMP settings 98 changing unit access rights 94 changng NFS settings CCM appliances 96 configuring network settings 84 deleting firmware 262 displaying firmware information 262 displaying in Appliances window 75 displaying the Appliance Firmware Files window 261 displaying user access rights 150 d...

Page 351: ...in virtual media sessions 187 preempting a Video Viewer session 160 specifying for user defined user group 152 specifying level in user account 142 Properties about hub server properties 45 changing contact properties 90 changing hub server network properties 46 changing spoke server network properties 68 changing unit identity properties 89 changing unit location properties 89 changing unit note ...

Page 352: ... settings 111 changing virtual media session settings 111 closing a session 43 closing a Telnet SSH applet session 213 closing a virtual media session 191 correcting serial session security alerts 23 customizing Telnet SSH applet session properties 198 customizing the Active Sessions window 116 disconnecting an active session 118 displaying active session information 118 displaying appliance sessi...

Page 353: ...s icons 66 task status icons 245 unit status events 269 unit status icons 79 T Target devices about 5 access rights displays 92 149 155 accessing 8 79 adding 5 85 adding a connection 121 allowing preventing those with default names from being added 83 84 allowing preventing those with same name to be merged 83 85 assigning access to a local account 116 changing network properties 90 changing unit ...

Page 354: ... firmware management 261 importing DSView 2 x software databases 236 merging target devices 235 rebooting a managed appliance 240 restoring a managed appliance configuration 243 restoring a user database 244 resynchronizing managed appliances 241 saving a managed appliance configuration 242 saving a managed appliance user database 243 upgrading firmware 240 Topology view 75 about 75 displaying uni...

Page 355: ...ssigning or removing a member 154 built in 18 changing a user s membership 146 deleting a user defined group 153 displaying access rights of a target device 155 displaying access rights of managed appliances 156 displaying built in group properties 153 displaying information about 151 events 268 specifying a preemption level 152 V Video noise compensation 111 Video Viewer about 157 adding removing...

Page 356: ...301 VT100 terminal emulation 300 VT102 terminal emulation 300 VT220 terminal emulation 307 VT320 terminal emulation 311 VT52 terminal emulation 310 W Window See DSView Explorer Windows NT authentication service adding a service 56 changing connections 59 removing 65 Windows NT authentication services changing user browsing settings 60 Wizards Add Authentication Service Active Directory 54 LDAP 57 ...

Page 357: ......

Page 358: ...and Tel 353 61 715 292 Fax 353 61 471 871 Avocent Asia Pacific Singapore Branch Office 100 Tras Street 15 01 Amara Corporate Tower Singapore 079027 Tel 656 227 3773 Fax 656 223 9155 Avocent Germany Gottlieb Daimler Straße 2 4 D 33803 Steinhagen Germany Tel 49 5204 9134 0 Fax 49 5204 9134 99 Avocent Canada 20 Mural Street Unit 5 Richmond Hill Ontario L4B 1K3 Canada Tel 1 877 992 9239 Fax 1 877 524 ...

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