AVT MAGIC PhonerSet, Quick Manual

Page 1: ...info avt nbg de www avt nbg de AVT Audio Video Technologies GmbH Quick Guide Version 1 101 03 February 2022 MAGIC PhonerSet ...

Page 2: ...iew Configuration MAGIC TH2plus MAGIC TH6 MAGIC THipPro SQL Database Status Information MAGIC PhonerSet Configuration Operation Update Grandstream Telephone Language Network Screen Lock Web GUI Support Content ...

Page 3: ...info avt nbg de www avt nbg de AVT Audio Video Technologies GmbH Overview MAGIC PhonerSet ...

Page 4: ...h MAGIC TH6 Operation of individual lines Operation of all lines of a studio Up to six PhonerSet phones per device Compatible with firmware versions from 3 110 PhonerSet with MAGIC THipPro Operation of up to 10 lines of a studio Switching between studios in the App Up to 8 PhonerSet phones per device Compatible with firmware versions from 3 210 Features ...

Page 5: ...5 5 touchscreen 1280 x 720 Pretalk per Telephone handset Loudspeaker and microphone Keypad beneath the screen Status LED to display Incoming calls Active pretalk Alarms of the hybrid Grandstream GXV3350 ...

Page 6: ...n 1024 x 600 Pretalk per Telephone handset Speaker and microphone The dial pad is permanently displayed on the touchscreen Status LED to display Incoming calls Active pretalk Alarms of the hybrid Grandstream GXV3370 ...

Page 7: ...n 1280 x 800 Pretalk per Telephone handset Speaker and microphone The dial pad is permanently displayed on the touchscreen Status LED to display Incoming calls Active pretalk Alarms of the hybrid Grandstream GXV3380 ...

Page 8: ...info avt nbg de www avt nbg de AVT Audio Video Technologies GmbH Configuration MAGIC TH2plus MAGIC PhonerSet 8 ...

Page 9: ...ture via ACTIVATE PHONERSET Select the LAN INTERFACE of the device to which the PhonerSet phones are connected Enter the local TCP IP PORT to which the PhonerSet phones connect default 10300 Each PhonerSet phone establishes an audio data stream to the device Enter a unique AUDIO PORT for each PhonerSet phone default 5400 5402 TH2plus System Settings ...

Page 10: ...ngs are linked to the PHONERSET WORKPLACE setting in the PhonerSet App Select which phone lines should be displayed on the respective PhonerSet phone ALL LINES LINE 1 LINE 2 Activate ON AIR ACCESS if the user should be able to switch the call to ON AIR TH2plus Operation Settings ...

Page 11: ...info avt nbg de www avt nbg de AVT Audio Video Technologies GmbH Configuration MAGIC TH6 MAGIC PhonerSet ...

Page 12: ... ACTIVATE PHONERSET Select the LAN INTERFACE of the device to which the PhonerSet phones are connected Enter the local TCP IP PORT to which the PhonerSet phones connect default 10300 Each PhonerSet phone establishes an audio data stream to the device Enter a unique AUDIO PORT for each PhonerSet phone default 5400 5402 5404 5406 5408 5410 TH6 System Settings ...

Page 13: ...13 Select the PHONERSET page under OPERATION SETTINGS on the left These settings are linked to the PHONERSET WORKPLACE setting in the PhonerSet App TH6 Operation Settings 1 ...

Page 14: ...1 6 individual lines STUDIO 1 All lines of studio 1 in the 2 Studio mode STUDIO 2 All lines of studio 2 in the 2 Studio mode ALL STUDIO LINES All active lines in the 1 Studio mode Activate ON AIR ACCESS if you want the user to be able to switch the call to ON AIR TH6 Operation Settings 2 ...

Page 15: ...info avt nbg de www avt nbg de AVT Audio Video Technologies GmbH Configuration MAGIC THipPro MAGIC PhonerSet ...

Page 16: ...TE PHONERSET Select the LAN INTERFACE of the device to which the PhonerSet phones are connected Enter the local TCP IP PORT to which the PhonerSet phones connect default 10300 Each PhonerSet phone establishes an audio data stream to the device Enter a unique AUDIO PORT for each PhonerSet phone default 5400 5402 5404 5406 5408 5410 5412 5414 THipPro System Settings ...

Page 17: ...ings are linked to the PHONERSET WORKPLACE setting in the PhonerSet App STUDIO ACCESS The PhonerSet App displays the first 10 lines of the assigned studio You may also assign multiple studios Switching between the studios is then possible in the App THipPro Operation Settings 1 ...

Page 18: ...ton HOLD An individual Hold signal can be assigned to each PhonerSet The Hold signals of the studios and PC clients are available CONFERENCE Check this box to set several callers to PRETALK or ON AIR at the same time in the PhonerSet App All participants can then talk to each other LABEL Configure the text written on the Pretalk button of the LAN Client PC software if the PhonerSet is used as Pret...

Page 19: ...info avt nbg de www avt nbg de AVT Audio Video Technologies GmbH Configuration SQL Database MAGIC PhonerSet ...

Page 20: ... to be accessible via the static TCP Port 1433 To set the port Run the SQL Server Configuration Manager Select SQL SERVER NETWORK CONFIGURATION PROTOCOLS FOR your SQL Server Use the right mouse button to open the properties of the TCP IP protocol In the properties window select IP ADDRESSES and scroll down to IPALL Set TCP Port to 1433 SQL Database ...

Page 21: ...info avt nbg de www avt nbg de AVT Audio Video Technologies GmbH Status Information MAGIC PhonerSet ...

Page 22: ...nformation IP ADDRESS IP address of the Grandstream telephone running the PhonerSet app AUDIO STREAM Status of the audio stream from the app to the telephone hybrid Error No stream detected OK Incoming stream detected Status Shows error information when there is a problem with the PhonerSet Otherwise it displays the Workplace number the PhonerSet is using Version Version number of the PhonerSet ap...

Page 23: ...info avt nbg de www avt nbg de AVT Audio Video Technologies GmbH Configuration MAGIC PhonerSet App MAGIC PhonerSet ...

Page 24: ...24 On start up the phone automatically starts the PhonerSet app If Screen Lock is enabled the password must be entered first You may also start the PhonerSet app from the phone s Home screen Start up ...

Page 25: ...settings of the PhonerSet app by swiping the screen from the left Press SETTINGS to access the settings If there is no connection to the hybrid CONNECTING is displayed Tap SETTINGS to access the configuration Menu ...

Page 26: ... settings of the PhonerSet app Tap on the LOCK icon to change the password Remove the password by configuring an empty password string HIGH CONTRAST Tap on the slider to switch between the dark theme and the high contrast theme The App automatically restarts when the theme is changed Basic Settings ...

Page 27: ...rSet app connects to Tap on a device to select it The background of the line turns blue Edit the list via the buttons at the bottom NEW Add a device to the list EDIT Edit the parameters of the selected device DELETE Erase the selected device from the list CONNECT Connect to the selected device Devices ...

Page 28: ...e to identify the device in the list of devices IP ADDRESS Enter the IP address of the MAGIC telephone hybrid you wish to connect to WORKPLACE Each workplace can only be accessed once per telephone hybrid This setting links the app to the corresponding PhonerSet in the telephone hybrid s operation settings Device Details 1 ...

Page 29: ...as it is configured in the MAGIC telephone hybrid UNDO Tap the Undo button to revert changes SAVE Tap the Save button to save changes and close the window CLOSE Tab Close to dismiss all changes and close the window Device Details 2 ...

Page 30: ...info avt nbg de www avt nbg de AVT Audio Video Technologies GmbH GXV3370 GXV3380 Operating the MAGIC PhonerSet App MAGIC PhonerSet 30 ...

Page 31: ...ines are displayed on the left side The active line is marked with an arrow symbol With the keypad in the middle you may enter telephone numbers or send DTMF tones The keys on the right side control the active line Main Panel ...

Page 32: ...icon to delete the entire number If no number has been entered the REDIAL icon will be displayed to retrieve the last dialled number When a connection is established DTMF tones can be sent using the dial pad The entered DTMF codes can be deleted using the trashcan icon Input Field ...

Page 33: ... Colour of the line number Red The caller was ON AIR Green The call is ready to be put ON AIR White Standard colour The Arrow marks the active line Background colour Green Call in PRETALK Orange Call in HOLD Red Call ON AIR Yellow Call ringing Purple Line locked Line Card ...

Page 34: ...ty Phone number or SIP name of the caller Name of the caller if available in the phone book Caller s residence if available in the phone book The HD icon is displayed when the call is set up in HD Voice quality Depending on the number of lines displayed some information may not always be visible Line Information ...

Page 35: ...the audio line for the active line PRETALK Conduct the pretalk with the handset or via the microphone and speaker of the phone An icon on the key indicates whether the speakerphone or the handset is active Tap PRETALK to switch between handset and speakerphone Call Control Pretalk ...

Page 36: ... is configured in the hybrid Tap HOLD again to signal that the pretalk is done and the caller may be switched to ON AIR The label of the Hold button changes to HOLD READY When the call was ON AIR the Hold button displays HOLD AIR Call Control Hold ...

Page 37: ...dio interface set in the hybrid On ON AIR it is not possible to hang up or forward the call MAGIC PhonerSet supports up to 4 ON AIR buttons The On Air fader number is indicated on the button in the control bar and on the line card Call Control On Air ...

Page 38: ...y possible if the call is in Pretalk or Hold Calls which are On Air cannot be dropped Put the call in Hold or Pretalk to be able to drop it Tap the DROP button when the line is disconnected to lock the line Incoming calls are then rejected Call Control Drop ...

Page 39: ...n to transfer a call type the number you wish to transfer the call to and press R again If the call is in Pretalk you can talk to the recipient before completing the call transfer Press R again to retrieve the call Press Drop to complete the call transfer Call Control Call Transfer ...

Page 40: ...QL database is configured in the MAGIC telephone hybrid LAST CALLS Displays a list of the last calls If an SQL database is configured the PhonerSets reads the last calls from the database LOCK ALL All lines are locked Incoming calls are blocked DROP ALL All lines will be hung up except lines which are ON AIR Call Control More ...

Page 41: ...ne switches it to HOLD The line is in HOLD Tapping the line switches it to PRETALK The line is in ON AIR Tapping the line switches it to HOLD An outgoing call is ringing at the remote station Tapping the line terminates the connection An incoming call is ringing Tap the line to answer it and set it to PRETALK Quick Access ...

Page 42: ...info avt nbg de www avt nbg de AVT Audio Video Technologies GmbH GXV3350 Operating the MAGIC PhonerSet App MAGIC PhonerSet 42 ...

Page 43: ...lephone lines are displayed The active line is marked with an arrow symbol Use the keypad beneath the screen to enter telephone numbers or send DTMF tones The buttons at the bottom control the active line Main Panel ...

Page 44: ...DELETE icon to delete the entire number If no number has been entered the REDIAL icon will be displayed to retrieve the last dialled number Tap the call button to call out The colour of the button indicates whether Pretalk Hold or On Air is used The symbol indicates whether the handset or the speakerphone is active Dial Window Phone Number ...

Page 45: ... can enter the phone book via a button The Last Calls button opens a list of last called numbers The list is retrieved from the SQL database If there is no SQL database configured on the MAGIC telephone hybrid the last calls list is maintained locally Dial Window Phone Book Last Calls ...

Page 46: ... Colour of the line number Red The caller was ON AIR Green The call is ready to be put ON AIR White Standard colour The Arrow marks the active line Background colour Green Call in PRETALK Orange Call in HOLD Red Call ON AIR Yellow Call ringing Purple Line locked Line Card ...

Page 47: ...ty Phone number or SIP name of the caller Name of the caller if available in the phone book Caller s residence if available in the phone book The HD icon is displayed when the call is set up in HD Voice quality Depending on the number of lines displayed some information may not always be visible Line Information ...

Page 48: ... line for the active line PRETALK Conduct the pretalk with the handset or via the microphone and speaker of the phone An icon on the button indicates whether the speakerphone or the handset is active Tap the Pretalk button to switch between handset and speakerphone Call Control Pretalk ...

Page 49: ... is configured in the hybrid Tap HOLD again to signal that the pretalk is done and the caller may be switched to ON AIR The label of the Hold button changes to HOLD READY When the call was ON AIR the Hold button displays HOLD AIR Call Control Hold ...

Page 50: ...AIR audio interface set in the hybrid On ON AIR it is not possible to hang up the call MAGIC PhonerSet supports up to 4 ON AIR buttons The On Air fader number is indicated on the button in the control bar and on the line card Call Control On Air ...

Page 51: ...y possible if the call is in Pretalk or Hold Calls which are On Air cannot be dropped Put the call in Hold or Pretalk to be able to drop it Tap the DROP button when the line is disconnected to lock the line Incoming calls are then rejected Call Control Drop ...

Page 52: ...nu PHONE BOOK Tap to enter the phone book Only available when an SQL database is configured in the MAGIC telephone hybrid LOCK ALL All lines are locked Incoming calls are blocked DROP ALL All lines will be hung up except lines which are ON AIR Call Control More ...

Page 53: ...ne switches it to HOLD The line is in HOLD Tapping the line switches it to PRETALK The line is in ON AIR Tapping the line switches it to HOLD An outgoing call is ringing at the remote station Tapping the line terminates the connection An incoming call is ringing Tap the line to answer it and set it to PRETALK Quick Access ...

Page 54: ...info avt nbg de www avt nbg de AVT Audio Video Technologies GmbH Updating the App MAGIC PhonerSet ...

Page 55: ...om a USB drive must first be activated in the settings To do this open the settings and select the category SECURITY SETTINGS in the BASIC section In the DEVICE MANAGEMENT section activate UNKNOWN SOURCES Confirm the subsequent safety warning You may deactivate this option again after installing the app Allow Installation ...

Page 56: ... MAGIC PhonerSet App apk to a USB flash drive Connect the USB flash drive to the telephone Grandstream GXV3350 The USB connector is located on the back Connected extensions must be unplugged first Grandstream GXV3370 GXV3380 The USB port is located behind the flap on the right side of the phone Current Version ...

Page 57: ...NAGER from the phone s home screen Navigate to the directory of the MAGIC PhonerSet App installation file and tap this file Confirm the message with INSTALL When the MAGIC PhonerSet App is installed tap DONE Installation ...

Page 58: ...allation the MAGIC PhonerSet App must be set as default phone app To do so open the settings and select DEFAULT APPLICATIONS in the APPS section Scroll down to PHONE APP and select the MAGIC PhonerSet App Default Phone App ...

Page 59: ...he following permissions MAKE AND MANAGE PHONE CALLS This permission is required to read the status of the telephone lines RECORD AUDIO This permission is required to access the microphones for pretalk The MAGIC PhonerSet App requires both permissions for correct operation App Permissions ...

Page 60: ...info avt nbg de www avt nbg de AVT Audio Video Technologies GmbH Configuration Grandstream Telephone MAGIC PhonerSet ...

Page 61: ...s home screen consists of two pages Page 1 shows time date and the icon of the MAGIC PhonerSet App Page 2 provides access to the settings and the file manager Tap SETTINGS to start configuring the phone Home Screen ...

Page 62: ...e phone s user interface can be configured To do this select LANGUAGE KEYBOARD in the BASIC section This does not change the language of the MAGIC PhonerSet app The MAGIC PhonerSet app is only provided in English Language 1 ...

Page 63: ... Tap and hold the icon to the right of the desired language and drag it to the top to select the language Tap the pen icon in the upper right to delete unnecessary languages If the desired language is not listed you may install additional languages by selecting ADD A LANGUAGE Language 2 ...

Page 64: ...64 Open the settings and select ETHERNET SETTINGS in the NETWORK section Network 1 ...

Page 65: ...t IPV4 SETTINGS on the ETHERNET SETTINGS page It is recommended to assign a static IP address to the phone To do so select STATIC IP as IPV4 ADDRESS TYPE Tap on the addresses to change the parameters Network 2 ...

Page 66: ...vely on the screen To start other apps or to access the settings you will be required to enter a password When the phone is restarted the PhonerSet App will not be displayed until the password is entered Select SECURITY SETTINGS in the BASIC section to start the configuration Screen Lock 1 ...

Page 67: ...67 Select DISPLAY LOCK on the SECURITY SETTINGS page For secure access protection it is recommended to set up a PASSWORD The phone will guide you through the password setup Screen Lock 2 ...

Page 68: ...mains permanently in the foreground A password must be entered to exit the App or to open the notification bar On the SECURITY SETTINGS page select SCREEN PINNING Enable SCREEN PINNING Enable ASK FOR PASSWORD BEFORE UNPINNING Screen Lock 3 ...

Page 69: ...or the screen saver from being activated as this will lock the screen The MAGIC PhonerSet App would only be available again after entering the password Select DISPLAY in the BASIC section Set SCREEN TIMEOUT to NEVER Set the SCREENSAVER PERIOD to NEVER Screen Lock 4 ...

Page 70: ...nned after each start To do so tap the menu key of the phone below the screen Tap MANAGEMENT on the right A stack of running apps is displayed Close the apps until the PhonerSet app is displayed on top Tap the pin icon Screen Lock 5 ...

Page 71: ...71 The PhonerSet App is now pinned to the screen To unpin the PhonerSet App tap and hold the BACK icon below the screen until the lock screen appears to enter the password Screen Lock 6 ...

Page 72: ...ring some basic functions The credentials for preconfigured GXV3370 and GXV3380 telephones are User admin Password admin1 If a phone is reset to factory settings the credentials for the first access are User admin Password admin Web GUI Grandstream GXV3370 GXV3380 ...

Page 73: ...functions The credentials for preconfigured GXV3350 telephones are User admin Password admin1 If the phone is reset to factory settings the credentials for the first access are User admin Password The password is printed on the nameplate of the telephone Web GUI Grandstream GXV3350 ...

Page 74: ...info avt nbg de www avt nbg de Support Hotline 49 911 2571 110 Support Portal avt nbg zammad com Support E Mail support avt nbg de Support ...

Page 75: ...75 AVT Audio Video Technologies GmbH AVT Audio Video Technologies 90411 Nürnberg Nordostpark 91 Germany ...