Avtech AVH336, Operation Manual

Page 1: ..._manual_V1 0 36CH 64CH HD NVR SERIES Operation Guide Please read instructions thoroughly before operation and retain it for future reference Online manual download www surveillance download com user h...

Page 2: ...quipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause...

Page 3: ...ICENSING MAY BE OBTAINED FROM MPEG LA LLC SEE HTTP WWW MPEGLA COM GPL Licensing This product contains codes which are developed by Third Party Companies and which are subject to the GNU General Public...

Page 4: ...tus 12 5 2 3 Quick Operation 12 5 2 4 Main Menu 12 5 2 5 Playback Panel 13 6 FREQUENTLY USED FUNCTIONS 14 6 1 Key Lock Unlock 14 6 2 IP Device Search 14 6 3 User Level Creation 15 6 4 PTZ Control 17 6...

Page 5: ...ION 49 8 1 Web Browser 49 8 2 Mobile Devices 50 8 3 1 Prerequisites 50 8 3 2 Where to download 50 8 3 3 Setup 50 APPENDIX 1 COMPATIBLE USB FLASH DRIVE LIST 52 APPENDIX 2 COMPATIBLE HARD DISK LIST 53 A...

Page 6: ...he storage of each group to five hard disks as indicated below 1 1 Front Panel 1 LED indicators Internet The device is connected to Internet LAN The device is connected to LAN Alarm An alarm event occ...

Page 7: ...ed to connect your device to Internet 3 LAN This port is used to connect IP cameras to this device with a hub if necessary locally 4 MINI SAS This port is used to connect to the disk array which suppo...

Page 8: ...2 3 4 5 6 7 8 9 10 HDD2 HDD3 HDD4 HDD5 HDD6 HDD7 HDD8 HDD9 HDD10 Step2 Find the hard disk connector and HDD tray in the device Press the button of the HDD tray as indicated below and remove it HDD Tra...

Page 9: ...s of labels on the drive bays They re corresponding to the drive bays of AVX993 the disk array and each color will have five drive bays in total when AVX993 is connected to this NVR GROUP HDD COLOR LA...

Page 10: ...ustrated below Then power on the whole system and wait till the system initialization is done Note When AVX993 the disk array is connected to this NVR please power on AVX993 first Otherwise the NVR mi...

Page 11: ...is prompted to guide you finishing the most common settings you might need to do Note It s okay to skip the wizard You can configure the following settings later in their respective menus SETUP WIZAR...

Page 12: ...d time If you don t want to set the date and time now just skip to the next step However it s necessary to keep the date and time right to ensure the accuracy of the recorded data Note To set the date...

Page 13: ...For details please download www surveillance download com user network_setup network_setup_recorder pdf Note To enable the DDNS later please go to ADVANCED CONFIG NETWORK DDNS 3 2 Clear Hard Disk Whe...

Page 14: ...ep your account safe Otherwise any person could access this device if he knows the default user name and password If you didn t go through the setting wizard at the first place you ll be prompted to c...

Page 15: ...DHCP as its default IP configuration method To solve this use our brand s IP camera and reconfigure its IP address to 10 1 1 xx xx ranges from 11 253 in the same network segment as the device a Move y...

Page 16: ...locally click URI to modify ADVANCED CONFIG CONNECTION CHANNEL URI CONFIG CAMERA CH1 AVTECH ip_office ddns eagleeyes tw 80 SETUP DETECTION CH2 ONVIF 10 1 1 14 88 SETUP ALERT CH3 AVTECH 10 1 1 30 88 S...

Page 17: ...ay configure four different user levels to have different access privileges in SYSTEM ACCOUNT For details please refer to 6 3 User Level Creation at page 15 Password Input 5 2 Local 5 2 1 Device Statu...

Page 18: ...y layout could be changed in ADVANCED CONFIG DISPLAY DISPLAY LAYOUT FOR SIX CHANNELS For details please refer to 7 4 6 DISPLAY at page 39 Click to display the playback control panel and click to play...

Page 19: ...playback Slow Playback Click once to get 1 4X speed playback and click twice to get 1 8X speed playback Previous Next Hour Click to jump to the next previous time interval in an hour for example 11 00...

Page 20: ...P SEARCH IP PORT MAC TYPE PROTOCOL STATUS 10 1 1 12 88 00 0e 53 e5 9a f1 IP CAMERA AVTECH CONNECTED TO CH1 10 1 1 12 88 UNKNOWN IP CAMERA ONVIF CONNECTED TO CH1 10 1 1 13 88 00 0e 53 a6 91 18 IP CAMER...

Page 21: ...u select SYSTEM and select ACCOUNT to enter USER LIST SYSTEM ACCOUNT USER LIST TOOLS USER NAME LEVEL SYSTEM INFO admin SUPERVISOR BACKUP SCHEDULE power POWER USER ONLINE normal NORMAL guest GUEST EXIT...

Page 22: ...L GUEST Quick operation Channel Switch Playback IP Search Power Main menu Quick Start System Event Information Advanced Config Schedule Setting Playback control Fast Forward Fast Rewind Play Pause Sto...

Page 23: ...raw the square from top left to bottom right Zoom out Draw the square from bottom right to left top When digital zoom in out is selected digital zoom in out is available from 1X 16X Focus near far Cli...

Page 24: ...ction below How to set a preset point Step1 Step2 Click or to the proper ratio you need and click to move to the point you want to configure as a preset point Step3 Click the numbering you want to con...

Page 25: ...06 12 18 24 EXIT 15 20 SUBMIT To quickly search the time within which might include the recorded data you want to see Select the channel s and month you want to search You ll see the date s with reco...

Page 26: ...YSTEM ACCOUNT TIME SIZE TYPE DEVICE STATUS TOOLS 2013 03 26 14 08 54 2013 03 26 14 11 54 90MB DATA USB DEVICE WAITING SYSTEM INFO BACKUP SCHEDULE ONLINE EXIT ADD DEL SELECT ALL BACKUP BACKUP TYPE DATA...

Page 27: ...and double click it to install Note PLAYER EXE can also be downloaded from www surveillance download com user h364 swf Step3 Run the program VideoPlayer_NVR and browse to where you save the recorded d...

Page 28: ...ng page a IMAGE SIZE Select the image size for each channel Note The options selectable for IMAGE SIZE depend on the camera you re intended to connect and the options for selected 8CH models are up to...

Page 29: ...G O V CH1 720 X 480 30 2048 VBR 30 CH2 1280 x 1024 30 2048 VBR 30 CH3 1280 x 1024 30 2048 VBR 30 CH4 1280 x 1024 30 2048 VBR 30 CH5 720 X 480 30 2048 VBR 30 CH6 1280 x 1024 30 2048 VBR 30 CH7 1280 x 1...

Page 30: ...x 1024 30 CH9 1280 x 1024 30 NEXT REMAINING CAPACITY 11 EXIT 7 1 2 TIME SETUP TIME QUICK START GENERAL TIME NETWORK TIME PROTOCOL TIME SETUP DATE 2009 NOV 17 SIMULATION TIME 15 35 53 EaZy FORMAT Y M...

Page 31: ...ected IP cameras via the NVR when the NVR is connected to the Internet This could ensure the time of the NVR and IP cameras are the same to prevent the confusion of time inconsistency Note You may rec...

Page 32: ...ave the upgrade files obtained from your installer or distributor in a compatible USB flash drive and insert it into the USB port at the front panel Then click SUBMIT to start upgrading Note Before us...

Page 33: ...the time out in second after which the key lock function is activated NEVER 30 60 120 2 CLEAR HDD Select the hard disk you want to clear and click YES to confirm or NO to cancel It s recommended to c...

Page 34: ...C directly The data might get lost and can t be repaired even when the hard disk is replaced back to the recorder SYSTEM ACCOUNT TIME SIZE TYPE DEVICE STATUS TOOLS 2013 03 26 14 08 54 2013 03 26 14 11...

Page 35: ...disconnection of all remote logins when needed 7 3 EVENT INFORMATION 7 3 1 QUICK SEARCH EVENT INFORMATION QUICK SEARCH CHANNEL 2 SELECTED EVENT SEARCH HDD INFO EVENT LOG 2009 NOV SUN MON TUE WED THU F...

Page 36: ...ation of the connected hard disk s in this device For the healthy status if you see REPLACEMENT NEEDED please replace the hard disk immediately EVENT INFORMATION QUICK SEARCH ID TYPE STATUS SIZE TEMP...

Page 37: ...0 1 1 21 88 SETUP NEXT EXIT Then click SETUP to enter the access information of the camera CONFIG CH1 CACHE TIME MSEC VENDOR AVTECH DEVICE IPCAM FIXED PROFILE PROFILE 3 TYPE H264 IMAGE SIZE 720 X 480...

Page 38: ...ng will be activated even if any of these three record functions is set to ON 4 REC AUDIO Select if you want to enable audio recording for the selected channel ON OFF Note This function is available o...

Page 39: ...he detection sensitivity of the selected channel 4 MOTION Select if you want to activate the motion detection function for the selected channel ON OFF 5 AREA Click EDIT to set the motion detection are...

Page 40: ...can t see the mosaic effect MOSAIC COLOR Select the color for the privacy mask TRANSPARENCY Select the transparency for your privacy mask The options are 0 25 50 and 100 MASK AREA Select SETUP to ente...

Page 41: ...even though they are set to ON 3 KEY BUZZER Select to enable or disable the sound when pressing the buttons on the front panel ON OFF 4 VLOSS BUZZER Select to enable or disable the sound when video l...

Page 42: ...aZy CAMERA NETWORK TYPE DHCP DETECTION IP 192 168 1 112 ALERT GATEWAY 192 168 1 254 NETWORK NETMASK 255 255 255 0 DISPLAY PRIMARY DNS 168 95 1 1 RECORD SECONDARY DNS 139 175 55 244 NOTIFY PORT 88 MULT...

Page 43: ...he names of READ COMMUNITY and WRITE COMMUNITY based on your NMS configurations To enable TRAP to notify the management station of important events choose V1 or V2C in TRAP ENABLE enter the address an...

Page 44: ...lic NOTIFY READ ONLY AUTHENTICATION TYPE MD5 MULTICASTING READ ONLY AUTHENTICATION PASSWORD JOYSTICK READ ONLY ENCRYPTION PASSWORD EXIT RTP Configure the payload length from 100 10000 The higher the v...

Page 45: ...r OFF to display or hide the wording COV when covert recording is activated in CAMERA 4 HDD DISPLAY MODE Select REMAINING SIZE to show the remaining HDD capacity for recording in GB or REMAINING TIME...

Page 46: ...function ON OFF When pre alarm and event recording functions are both activated the recorder will record 8MB data before an alarm motion event is triggered 5 OVERWRITE Select ON to overwrite previous...

Page 47: ...ccurrence of alarm event s ADVANCED CONFIG CONNECTION PUSH VIDEO PUSH STATUS MESSAGE MAIL VIDEO MAIL VIDEO FTP CAMERA RESET ALL GUARD CONNECTION SUBMIT DETECTION GUARD TRIGGER BY ALARM IN 1 ALERT CH01...

Page 48: ...Y UNLOCK JOYSTICK NETWORK UPS SYSTEM ABNORMAL EXIT Step1 Switch ACTION to ON Step2 Select the system event s you want to get notified via your mobile device Step3 Enable GUARD in EagleEyes on your mob...

Page 49: ...Setup to enter the email address es of the person s to receive email notifications 3 CONTENT TYPE Select which type of notifications you want to receive LINK or AVI For LINK you ll receive an html fi...

Page 50: ...Enter the information needed for FTP uploading 3 CONTENT TYPE Select which type of notifications you want to receive LINK or AVI For LINK you ll receive an html file For details please refer to the n...

Page 51: ...SS Configure the addresses used for the three streams per channel The address range for multicasting is from 224 0 0 0 to 239 255 255 255 Note The address for each stream per channel should be unique...

Page 52: ...an tilt movement of the speed dome camera or a motorized pan camera ADVANCED CONFIG CONNECTION MAX SPEED OF X AXIS 100 CAMERA MAX SPEED OF Y AXIS 100 DETECTION CURVE ORDER OF X AXIS 1 ALERT CURVE ORDE...

Page 53: ...s function is available only when a hard disk is installed SCHEDULE SETTING RECORD PROFILE 1 EVENT ACTIVE ON PUSH VIDEO PERIOD DAILY BUZZER DAY OF MONTH 1 REGULAR REPORT HOUR 1 REGULAR REBOOT CHANNEL...

Page 54: ...RECORD ACTIVE ON EVENT PERIOD WEEK PUSH VIDEO DAY OF MONTH MON BUZZER HOUR 1 REGULAR REPORT REGULAR REBOOT EXIT Step1 Enable this function ON Step2 Select the frequency to reboot this device in PERIO...

Page 55: ...a Windows XP Note To use Mozilla Firefox or Google Chrome for remote access please go to Apple s official website http www apple com to download and install QuickTime first Step 1 Key in the IP addres...

Page 56: ...available to use for your mobile device Note You might be charged for Internet access via the wireless or 3G network For the Internet access rate details please check with your local network operator...

Page 57: ...to examine if the information you entered is correct The device type will be detected properly Step4 Optional Configure the settings in the OPTIONAL column as needed Step5 Click Save to return to the...

Page 58: ...t the USB flash drive as FAT32 Note You can backup up to 2GB video data for one time USB backup To backup more data please set the time channel s you want and start USB backup again MANUFACTURER MODEL...

Page 59: ...ST3000VM002 3TB Pipeline HD ST1000VM002 1TB ST3000VX004 3TB Pipeline HD ST1000VM002 1TB ST3000VX005 3TB ST31000525SV 1TB ST3000VX006 3TB ST31000340AS 1TB ST3000VX000 3TB ST1000VX000 1TB ST4000VM000 4T...

Page 60: ...y CR2032 is a non chargeable battery and should be purchased separately Please replace only with the same or equivalent type battery in case of danger Step1 Stop all recording immediately to prevent t...

Page 61: ...s Software Video Compression Format H 264 Audio Compression Format G711 Local Remote Display Mode 64CH 36CH Local Remote Playback Mode 16CH Local Single Channel Playback YES Recording Mode Manual Even...

Page 62: ...38 1 H Minimum PC Browsing Requirements Intel core i3 or higher or equivalent AMD 2GB RAM AGP graphics card Direct Draw 32MB RAM Windows 10 Windows 8 Windows 7 Windows Vista Windows XP DirectX 9 0 or...

Page 63: ...EAR HDD RESET DEFAULT REMOTE CONTROL ID DEVICE TITLE SERIAL TYPE VIDEO FORMAT VERSION BACKUP SCHEDULE ONLINE EVENT INFORMATION QUICK SEARCH EVENT SEARCH HDD INFO EVENT LOG ADVANCED CONFIG CONNECTION C...

Page 64: ...ESS CONTRAST SATURATION COVERT UNLOCK IN SUPERVISOR MODE DISPLAY LAYUT FOR SIX CHANNELS RECORD MANUAL RECORD EVENT RECORD TIMER RECORD PRE ALARM RECORD OVERWRITE KEEP DATA LIMIT DAYS RECORD CONFIG NVR...

Page 65: ...router and the switch or router is ready for Internet connection The network icon on the top right corner is not You have an iOS Android mobile device with EagleEyes installed or a PC laptop with Int...

Page 66: ...k Then click Step4 Click Login in the section of Cloud and register an account for Cloud Service If you ve got an account please just log in Step5 Go back to the address book and click to add a new de...

Page 67: ...ssword When the default user name and password are removed you can ONLY use the user name and password of the cloud service to access this recorder locally and remotely If you forget the user name and...

Page 68: ...ring Cloud Device Access to Other Account s Note One cloud device could be shared up to 30 cloud accounts but the access to the device might be failed because it is still restricted to the maximum onl...

Page 69: ...ata allowance Who should pay data allowance The order to consume data allowance I The free data allowance provided by the device The additional data allowance shared to other account s by the owner Th...

Page 70: ...xplorer A6 2 1 Setup Step1 Right click to show the main menu choose ADVNACED CONFIG select NETWORK WAN Set NETWORK TYPE to DHCP and make sure the network icon on the top right corner is changed from t...

Page 71: ...er https ez eagleeyes tw In the login page register an account for Cloud Service If you ve got an account please just log in Note You PC must be connected to Internet Step4 For the first time to acces...

Page 72: ...Click Apply to continue You ll be prompted to confirm if you want to remove the default user name and password When the default user name and password are removed you can ONLY use the user name and pa...

Page 73: ...op right corner to go to account information and select Available Data Allowance A6 2 3 Sharing Cloud Device Access to Other Account s Note One cloud device could be shared up to 30 cloud accounts but...

Page 74: ...y data allowance The order to consume data allowance I The free data allowance provided by the device The additional data allowance shared to other account s by the owner The additional data allowance...

Page 75: ...ked with an icon of two people A8 3 Cloud Icons Device connection ok Device being shared to you and connection ok Device shared to other account and connection ok Device connection failed Device being...

Page 76: ...e devices For details please refer to 8 2 Mobile Devices at page 50 Step1 Right click to show the main menu Go to ADVANCED CONFIG NOTIFY In PUSH VIDEO select the alarm device you want and configure th...