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A
T
ROUBLESHOOTING
D
IAGNOSING
LED I
NDICATORS
C
ANNOT
C
ONNECT
TO
THE
I
NTERNET
If you cannot access the Internet from the PC, check the following:
◆
If you cannot access the Internet, be sure your Windows system is
correctly configured for TCP/IP. The IP settings should be set to “obtain
an IP address automatically.”
◆
You may be out of the service area of the WiMAX network. Check with
the WiMAX service provider for service coverage information.
◆
If you cannot resolve the problem, check the System Status page of the
web interface and contact your WiMAX service provider.
Table 9: Troubleshooting Chart
Symptom
Action
Power LED is Off
◆
AC power adapter may be disconnected. Check
connections between the unit, the AC power adapter,
and the wall outlet.
Power LED is Red
◆
The unit has detected a system error. Reboot the unit to
try and clear the condition.
◆
If the condition does not clear, contact your local dealer
for assistance.
WiMAX Signal LEDs are Off
◆
Move the location of the unit.
◆
Check with the WiMAX service provider for service
coverage information.
LAN link LED is Off
◆
Verify that the unit and attached device are powered on.
◆
Be sure the cable is plugged into both the unit and
corresponding device.
◆
Verify that the proper cable type is used and its length
does not exceed specified limits.
◆
Check the cable connections for possible defects.
Replace the defective cable if necessary.