AWS Storage Gateway User Guide
Troubleshooting Your Microsoft Hyper-V Setup
Issue
Action to Take
You try to import a gateway
and receive the error
message: "Import failed.
Import task failed to copy
file."
If you have already deployed a gateway and you try to reuse the
default folders that store the virtual hard disk files and virtual machine
configuration files, then this error will occur. To fix this problem,
specify new locations in the
Hyper-V Settings
dialog box.
You try to import a gateway
and receive an error
message: "Import failed.
Import failed because the
virtual machine must have a
new identifier. Select a new
identifier and try the import
again."
When you import the gateway make sure you select the
Copy the
virtual machine
option and check the
Duplicate all files
option in the
Import Virtual Machine
dialog box to create a new unique ID for the
VM. The following example shows the options in the
Import Virtual
Machine
dialog box that you should use.
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