LX Series Digital
Chapter 1, Introduction
Power Amplifier Assembly
Volume 2, Rev. 1
1-3
The RMA# can be obtained from any
Axcera Field Service Engineer by
contacting the Axcera Field Service
Department at (724) 873-8100 or by fax
at (724) 873-8105. This procedure
applies to all items sent to the Field
Service Department regardless of
whether the item was originally
manufactured by Axcera.
When equipment is sent to the field on
loan, an RMA# is included with the unit.
The RMA# is intended to be used when
the unit is returned to Axcera. In
addition, all shipping material should be
retained for the return of the unit to
Axcera.
Replacement assemblies are also sent
with an RMA# to allow for the proper
routing of the exchanged hardware.
Failure to close out this type of RMA# will
normally result in the customer being
invoiced for the value of the loaner item
or the exchanged assembly.
When shipping an item to Axcera, please
include the RMA# on the packing list and
on the shipping container. The packing
slip should also include contact
information and a brief description of why
the unit is being returned.
Please forward all RMA items to:
AXCERA, LLC
103 Freedom Drive
P.O. Box 525
Lawrence, PA 15055-0525 USA
For more information concerning this
procedure, call the Axcera Field Service
Department @ (724) 873-8100.
Axcera can also be contacted through e-
mail at
info@axcera.com
and on the
Web at
www.axcera.com.
1.6 Limited One Year Warranty for
Axcera Products
Axcera warrants each new product that
it has manufactured and sold against
defects in material and workmanship
under normal use and service for a
period of one (1) year from the date of
shipment from Axcera's plant, when
operated in accordance with Axcera's
operating instructions. This warranty
shall not apply to tubes, fuses,
batteries, bulbs or LEDs.
Warranties are valid only when and if
(a) Axcera receives prompt written
notice of breach within the period of
warranty, (b) the defective product is
properly packed and returned by the
buyer (transportation and insurance
prepaid), and (c) Axcera determines, in
its sole judgment, that the product is
defective and not subject to any misuse,
neglect, improper installation,
negligence, accident, or (unless
authorized in writing by Axcera) repair
or alteration. Axcera's exclusive liability
for any personal and/or property
damage (including direct, consequential,
or incidental) caused by the breach of
any or all warranties, shall be limited to
the following: (a) repairing or replacing
(in Axcera's sole discretion) any
defective parts free of charge (F.O.B.
Axcera’s plant) and/or (b) crediting (in
Axcera's sole discretion) all or a portion
of the purchase price to the buyer.
Equipment furnished by Axcera, but not
bearing its trade name, shall bear no
warranties other than the special hours-
of-use or other warranties extended by
or enforceable against the manufacturer
at the time of delivery to the buyer.
NO WARRANTIES, WHETHER
STATUTORY, EXPRESSED, OR
IMPLIED, AND NO WARRANTIES OF
MERCHANTABILITY, FITNESS FOR
ANY PARTICULAR PURPOSE, OR
FREEDOM FROM INFRINGEMENT,
OR THE LIKE, OTHER THAN AS
SPECIFIED IN PATENT LIABILITY
ARTICLES, AND IN THIS ARTICLE,
SHALL APPLY TO THE EQUIPMENT
FURNISHED HEREUNDER.
