Problem solving.
Phenomenon
Possible cause
Solution
1.
Sounds crackling
when turned on.
The sound heard by the friction
from the massage balls during
normal operation.
No action is needed.
2.
Do not want to
start
The plug or cigarette lighter
socket is not connected
properly.
Check that the plug or cigarette
lighter socket is properly
connected.
Incorrect power adapter.
Make sure it is the correct
power adapter, the
product only works with
the original adapter.
If the above does not help and the problems remain, please contact support for
your product at axelro.se or nackmassage.se.
Use of the product.