15
MALFUNCTION
CAUSE
SOLUTION
MAIN
No function
Product in Stand-by mode
Slap the toilet rear cover to deactivate Stand-by mode.
REMOTE CONTROL
Does not work
Battery is low
Replace batteries.
Wrong oriented
Reinstall batteries with correct oriented.
R e m ote c o n t ro l
works but does not
control toilet
Battery is low
Replace batteries.
Out of range
Please use the remote control within the inductive distance.
REAR WASH AND FRONT WASH
Low water pressure
Filter is blocked
Clean filter.
Connection loose
Check connection between hose and main, and tighten it.
Low water temper-
ature
Water temperature set too
low
Increase water temperature.
Water stop sudden-
ly
Leaving the seat During
Rear or Front washing
Seated and restart the washing.
Instable water tem-
perature
Water pressure overload
Turn angle-valve clockwise to reduce water pressure.
MASSAGE
Does not work
Auto massage is OFF
Turn on Auto massage by “AXENT Remote Control” app.
TROUBLESHOOTING
In case of minor malfunctions, please refer to the following solutions. If the below solutions do not re-
solve the issue, please contact customer support for further examination and repair.
In case of water leakage, please shut off the angle valve and cut off the power at the same time.
PLEASE REVIEW THE FOLLOWING TO DETERMINE IF IT IS MALFUNCTION.
Check the Power Supply
■
-
If the power supply could work normally
Check Water Supply
■
-
If the water supply could work normal
■
-
If the angle valve is shut off
IN CASE OF THE FOLLOWING PHENOMENA, PLEASE CUT OFF THE POWER
IMMEDIATELY.
Hearing continuous « beep ».
224000015700 普莱智能 泰国款 操作说明书 (1.00-RC2).indd 15
2018-05-11 11:05:13