Appendix A: Troubleshooting
104
AXIS StorPoint CD User’s Manual
Errors when Accessing the StorPoint CD or inserted CD-ROMs
If you get error messages when trying to access the AXIS StorPoint
CD or any inserted CD-ROM:
•
Using TCP/IP, make sure that you have assigned a unique
Internet address to the StorPoint CD.
•
Check the SCSI chain and ensure that all external CD-ROM
drives are switched on and that only the last unit is terminated.
•
Make sure the drives are switched on before turning on the
StorPoint CD. See also
“Connecting CD-ROM Drives to the
StorPoint CD”
on page 15.
•
Using Microsoft Windows Network, verify that you have enabled
the SMB protocol.
•
Consult the error table in section “
Error Conditions
” on page 103
to see if the front panel indicators can help you identify the
problem.
Problems Running CD-ROM Software
If you have inserted a CD-ROM successfully, but the software on it
refuses to run or produces error messages, the software may expect the
CD-ROM data to be at root level. In NetWare as well as in the
Microsoft and IBM network operating system environments, you then
need to assign a drive letter to that particular disc. In NetWare, the
ShowAllVolumes
parameter must be set to
yes
. See “
Accessing CD-
ROMs in NetWare
” on page 50.
Some CD-ROMs, e.g the single user version of “Computer Select”,
requires the MSCDEX (Microsoft) driver. The volume is usually
released in a network version as well. An MSCDEX emulation, called
AXISCDEX, is available on the Axis Web site. The AXISCDEX
makes a CD-ROM on the StorPoint CD look as if it was locally
connected to the PC. AXISCDEX supports Windows for
Workgroups. An MSCDEX emulation for Windows 95 is also
available.
Summary of Contents for AXIS StorPoint CD
Page 1: ......
Page 9: ...Section 1 Introduction 8 AXIS StorPoint CD User s Manual...
Page 35: ...Section 2 Basic Installation 34 AXIS StorPoint CD User s Manual...
Page 87: ...Section 6 Setting Up UNIX NFS 86 AXIS StorPoint CD User s Manual...
Page 113: ...Appendix A Troubleshooting 112 AXIS StorPoint CD User s Manual...