Axis M1104, User Manual

Page 1: ...AXIS M1104 User Manual ...

Page 2: ...ies with the applicable CE marking directives and harmonized standards Electromagnetic Compatibility EMC Directive 2004 108 EC See Electromagnetic Compatibility EMC on page 2 Low Voltage LVD Directive 2006 95 EC See Safety on page 2 Restrictions of Hazardous Substances RoHS Directive 2011 65 EU See Disposal and Recycling on page 2 A copy of the original declaration of conformity may be obtained fr...

Page 3: ...zardous substances in electrical and electronic equipment RoHS China This product complies with the requirements of the legislative act Administration on the Control of Pollution Caused by Electronic Information Products ACPEIP Contact Information Axis Communications AB Emdalavägen 14 223 69 Lund Sweden Tel 46 46 272 18 00 Fax 46 46 13 61 30 www axis com Support Should you require any technical as...

Page 4: ...y Mask 21 Configure the Live View Page 22 PTZ Pan Tilt Zoom 24 Preset Positions 24 Guard Tour 24 Advanced 25 Detectors 26 Camera Tampering 26 Motion Detection 26 Applications 29 Application Licenses 29 Install Application 29 Application Considerations 29 Events 31 Convert Event Types to Action Rules 31 Set Up Action Rules 31 Add Recipients 33 Create Schedules 34 Set Up Recurrences 34 Recordings 36...

Page 5: ...AXIS M1104 Table of Contents Performance Considerations 55 5 ...

Page 6: ...ntended for their specific use Make sure that the network devices are installed in accordance with the manufacturer s instructions For information about regulatory requirements see Electromagnetic Compatibility EMC on page 2 Control Button For location of the control button see Hardware Overview on page 6 The control button is used for Resetting the product to factory default settings See page 48 ...

Page 7: ... identifying the unit Go to Setup System Options Maintenance Status LED Indication Green Steady green for normal operation Amber Steady during startup and when restoring settings Red Flashes red for firmware upgrade failure Network LED Indication Green Steady for connection to a 100 Mbit s network Flashes for network activity Amber Steady for connection to a 10 Mbit s network Flashes for network a...

Page 8: ...b at www axis com techsup 3 Enter your user name and password If this is the first time the product is accessed the root password must first be configured For instructions see 4 The product s Live View page opens in your browser Note The controls and layout of the Live View page may have been customized to meet specific installation requirements and user preferences Consequently some of the exampl...

Page 9: ...the Axis product is accessed and can only be changed from Plain Config see page 48 or by resetting the product to factory default Select the power line frequency 50 Hz or 60 Hz used at the location of the Axis product Selecting the wrong frequency may cause image flicker if the product is used in fluorescent light environments When using 50 Hz the maximum frame rate is limited to 25 fps Note Power...

Page 10: ...le be used to validate actions during product installation and configuration To configure the manual trigger 1 Go to Setup Events 2 Click Add to add a new action rule 3 From the Trigger drop down list select Input Signal 4 From the second drop down list select Manual Trigger 5 Select the desired action and configure the other settings as required For more information about action rules see Events ...

Page 11: ...PTZ is enabled in the selected view area see View Area on page 18 With the PTZ Control Queue enabled the time each user is in control of the PTZ settings is limited Click the buttons to request or release control of the PTZ controls The PTZ Control Queue is set up under PTZ Control Queue Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls User defined b...

Page 12: ... on the network until a client connects and requests the stream Note that there are a maximum of 20 simultaneous unicast connections Multicast RTP This method RTP over UDP should be used for live multicast video The video stream is always up to date even if some frames are dropped Multicasting provides the most efficient usage of bandwidth when there are large numbers of clients viewing simultaneo...

Page 13: ...product in the following ways Motion JPEG server push if supported by the client Firefox for example This option maintains an open HTTP connection to the browser and sends data as and when required for as long as required Still JPEG images in a browser Enter the path http ip axis cgi jpg image cgi Windows Media Player This requires AXIS Media Control and the H 264 decoder to be installed The follo...

Page 14: ...IP addess The Axis product supports QuickTime 6 5 1 and later QuickTime may add latency to the video stream It may be possible to use other players to view the H 264 stream using the paths above although Axis does not guarantee this 14 ...

Page 15: ...s Adjustment To focus your Axis product 1 Open the Live View page in a web browser 2 Unscrew the focus puller on the lens by turning it counterclockwise Adjust focus as required Re tighten the focus puller Back Focus Adjustment If the lens is changed to a non standard lens or when the focus achieved is not satisfactory adjust the back focus as follows 1 Loosen the screw that holds the CS ring See ...

Page 16: ...er of pixels in the Width and Height fields and click Apply The Live View page in Internet Explorer with AXIS Media Control AMC in Windows Right click in the image and select Pixel counter Use the mouse to move and resize the rectangle Image The default image settings can be configured under Video Video Stream Select the Image tab The following settings are available Resolution Select the default ...

Page 17: ... nears the set target value the limitation kicks in However because CBR will always prioritize a continuous video stream it allows temporary overshoots from the target bit rate Because setting a target value prevents the bit rate from increasing frame rate and image quality are affected negatively To partly compensate for this select which variable shall be prioritized frame rate or image quality ...

Page 18: ...ple a light bulb causes other areas in the image to appear too dark Exposure zones This setting determines which part of the image is used to calculate the exposure For most situations the Auto setting can be used For particular requirements select a predefined area Exposure priority When Motion is prioritized and maximum Shutter time is set to a small value motion blur in the image is minimized T...

Page 19: ...istics in the relevant fields 6 Click Save To modify the date and time format go to System Options Date Time See Date Time on page 40 Overlay Image An overlay image is a static image superimposed over the video stream The image for example a company logo is used to provide extra information or to mask a part of the image Since it is static the position and size of an overlay image will remain the ...

Page 20: ... provide information for forensic video analysis notify surveillance operators or validate triggers and actions during product installation and configuration To display overlay text when an action rule is triggered the modifier D should be used as described below When the rule is triggered D will be replaced by the text specified in the action rule Start by enabling overlay text in the video strea...

Page 21: ...e bypassed using the VAPIX application programming interface API The Privacy Mask List Video Privacy Mask shows all the masks that are currently configured in the Axis product and indicates if they are enabled You can add a new mask re size the mask with the mouse choose a color for the mask and give the mask a name For more information see the online help Important Adding many privacy masks may a...

Page 22: ...r higher JRE J2SE 5 0 or higher Windows Internet Explorer Still image Displays still images only Click the Refresh button in your browser to view a new image Server Push Recommended viewer for other browsers Motion JPEG QuickTime H 264 Java applet A slower imaging alternative to Server Push Motion JPEG only Other browsers Still image Displays still images only Click the Refresh button in your brow...

Page 23: ...enter the URL to link to When defining a web link do not remove the http from the URL address Custom links can be used to run scripts or activate external devices connected to the product or they can link to a web page Custom links defined as cgi links will run the script in the background in a hidden frame Defining the link as a web link will open the link in a new window 23 ...

Page 24: ...o include the preset position name in the overlay text go to Video select Include overlay text and enter the modifier P in the field For more information about modifiers see File Naming Date Time Formats in the online help Set the Home Position The entire view area is treated as the Home position which is readily accessible by clicking the Home button on the Live View page and in the Preset Positi...

Page 25: ...ine help Advanced Controls Advanced PTZ settings can be configured under PTZ Advanced Controls The Panel Shortcut Command Buttons list shows the user defined buttons that can be accessed from the Live View page s Ctrl panel These buttons can be used to provide direct access to commands issued using the VAPIX application programming interface Click Add to add a new shortcut command button The follo...

Page 26: ...lect Send Notification and select a Recipient from the list of defined recipients Note The While the rule is active option under Duration cannot be used with camera tampering since camera tampering does not have a duration and once it has been triggered it will not automatically return to its untriggered state For more information on actions rules see Events on page 31 Motion Detection Motion dete...

Page 27: ...of the include window select the Configure Excluded Windows and position the exclude window within the include window To delete an include or exclude window select the window in the list of windows and click Del Motion Detection Parameters The parameters controlling motion detection are described in the table below Parameter Object Size History Sensitivity Description Object size relative to windo...

Page 28: ...ject size To avoid triggering on small objects select a high object size While monitoring an area where moving objects are not expected select a high history level This will cause motion detection to trigger as long as the object is present in the window To only detect flashing light select a low sensitivity In other cases high sensitivity is recommended 28 ...

Page 29: ...rovided by the application vendor 4 Start the application Go to page Applications select the application in the list of installed applications and click Start 5 Configure the application For instructions see the documentation provided by the application vendor Note Applications can be uploaded by product administrators Applications and licenses can be installed on multiple products at the same tim...

Page 30: ...XIS M1104 Applications If the Axis product is reset to factory default installed applications and their settings are removed For information about factory default see Reset to Factory Default Settings 30 ...

Page 31: ...in the camera s field of view Set up motion detection and add a network share 1 Go to Detectors Motion Detection and configure a motion detection window See page 27 2 Go to System Options Storage and set up the network share See page 45 Set up the action rule 1 Go to Events Action Rules and click Add 2 Select Enable rule and enter a descriptive name for the rule 3 Select Detectors from the Trigger...

Page 32: ... Moving Trigger the rule when the camera view moves due to a PTZ operation This can for example be used as an additional condition to prevent an action rule triggered by motion detection to record video while the camera view moves due to a PTZ operation Preset Reached Trigger the rule when the camera stops at a preset position This can be for example be used with the Send Images action to upload i...

Page 33: ... Types on page 33 To add a recipient 1 Go to Events Recipients and click Add 2 Enter a descriptive name 3 Select a recipient Type 4 Enter the information needed for the recipient type 5 Click Test to test the connection to the recipient 6 Click OK Recipient Types The following recipients are available Recipient Use with action Notes Email Send Images Send Notification Send Video Clip An email reci...

Page 34: ...the user ID and password for the email account 6 Click Test to send a test email To set up an email recipient using for example a corporate email server follow the instructions above but select User defined as Provider Enter the email address to appear as sender in the From field Select Advanced settings and specify the SMTP server address port and authentication method Optionally select Use encry...

Page 35: ...se the recurrence in an action rule first select Time from the Trigger drop down list in the Action Rule Setup page and then select the recurrence from the second drop down list To modify or remove recurrences select the recurrence in the Recurrences List and click Modify or Remove 35 ...

Page 36: ...he date and time they were downloaded that is not the date the recordings were made Note To play recordings in Windows Media Player AXIS Matroska File Splitter must be installed AXIS Matroska File Splitter can be downloaded from www axis com techsup software For detailed recording and video information select a recording and click Properties To remove a recording select the recording and click Rem...

Page 37: ...oduct to factory default settings will erase any uploaded language files and reset the product language to English Clicking the Restore button on the Maintenance page will not affect the language A firmware upgrade will not affect the language used However if you have uploaded a new language to the product and later upgrade the firmware it may happen that the translation no longer matches the prod...

Page 38: ...orum is a global interface standard that makes it easier for end users integrators consultants and manufacturers to take advantage of the possibilities offered by network video technology ONVIF enables interoperablity between different vendor products increased flexibility reduced cost and future proof systems By creating a user you automatically enable ONVIF communication Use the user name and pa...

Page 39: ...ns Security Certificates See Certificates on page 39 Many CA certificates are preinstalled To allow the product to access a network protected by IEEE 802 1X 1 Go to System Options Security IEEE 802 1X 2 Select a CA Certificate and a Client Certificate from the lists of installed certificates 3 Under Settings select the EAPOL version and provide the EAP identity associated with the client certifica...

Page 40: ...e current date and time 24h clock The time can be displayed in 12h clock in the text overlay see below To change the date and time settings select the preferred Time mode under New Server Time Synchronize with computer time Sets date and time according to the computer s clock With this option date and time are set once and will not be updated automatically Synchronize with NTP Server Obtains date ...

Page 41: ... Ping For instructions see Assign IP Address Using ARP Ping on page 41 The ARP Ping service is enabled by default but is automatically disabled two minutes after the product is started or as soon as an IP address is assigned To re assign IP address using ARP Ping the product must be restarted to enable ARP Ping for an additional two minutes To disable the service go to System Options Network TCP I...

Page 42: ... service Always The Axis product will constantly attempt to connect to the AVHS service over the Internet Once registered the product will stay connected to the service This option can be used when the product is already installed and it is not convenient to use the one click installation AXIS Internet Dynamic DNS Service AXIS Internet Dynamic DNS Service assigns a host name for easy access to the...

Page 43: ...P IP Advanced In addition to the default setting which is 80 any port in the range 1024 65535 can be used HTTPS The HTTPS port used by the Axis product can be changed under System Options Network TCP IP Advanced In addition to the default setting which is 443 any port in the range 1024 65535 can be used To enable HTTPS go to System Options Security HTTPS For more information see HTTPS on page 38 N...

Page 44: ...rk TCP IP Advanced The default port is 554 Note H 264 video streams will not be available if the RTSP server is disabled SOCKS SOCKS is a networking proxy protocol The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server This functionality is useful if the Axis product is located on a local network behind a firewall and notification...

Page 45: ...and the product is automatically detected by operating systems and clients that support this protocol UPnPTM can be disabled under System Options Network UPnPTM RTP H 264 The RTP port range and multicast settings are configured under System Options Network RTP The RTP port range defines the range of ports from which the video ports are automatically selected For multicast streams only certain IP a...

Page 46: ...tenance Click Restart to perform a correct restart if the Axis product is not behaving as expected This will not affect any of the current settings Note A restart clears all entries in the Server Report Click Restore to reset most settings to the factory default values The following settings are not affected the boot protocol DHCP or static the static IP address the default router the subnet mask ...

Page 47: ...es a zip file that contains a complete server report text file in UTF 8 format Select the Include snapshot with default image settings option to include a snapshot of the product s Live View The server report zip file should always be included when contacting support Parameter List Shows the product s parameters and their current settings This may prove useful when troubleshooting or when contacti...

Page 48: ...ncluding the IP address to the factory default values Note The installation and management software tools are available on the CD supplied with the product and from the support pages on www axis com techsup To reset the product to the factory default settings 1 Disconnect power from the product 2 Press and hold the control button and reconnect power See Hardware Overview on page 6 3 Keep the contr...

Page 49: ... computer The latest version of the firmware is available free of charge from Axis website at www axis com techsup 2 Go to Setup System Options Maintenance in the product s webpages 3 Under Upgrade Server click Browse and locate the file on your computer Click Upgrade 4 Wait approximately 10 minutes while the product is being upgraded and restarted Then access the product AXIS Camera Management ca...

Page 50: ...address is also used by another device there may be problems accessing the product The product cannot be accessed from a browser Cannot log in When HTTPS is enabled ensure that the correct protocol HTTP or HTTPS is used when attempting to log in You may need to manually type http or https in the browser s address field If the password for the user root is lost the product must be reset to the fact...

Page 51: ... Go to Setup Live View Config and select Java applet under Default viewer Poor rendering of H 264 images Ensure that your graphics card is using the latest driver The latest drivers can usually be downloaded from the manufacturer s website Color saturation is different in H 264 and Motion JPEG Modify the settings for your graphics adapter Refer to the adapter s documentation for more information L...

Page 52: ...g under System Options Support Logs Reports Depending on the problem it might be necessary to re mount the storage device For information on how to set up a storage disruption alarm see Events on page 31 Video cannot be recorded Check that the SD card is not write protected that is read only SD card cannot be mounted Reformat the SD card and then click Mount NO NO NOTICE TICE TICE Formatting the c...

Page 53: ...resolution Controllable frame rate and bandwidth VBR CBR H 264 Video Image settings Compression color brightness sharpness contrast white balance exposure control exposure zones backlight compensation fine tuning of behavior at low light mirroring of images Mirroring Rotation 0 90 180 270 Text and image overlay Privacy mask Security Password protection IP address filtering IEEE 802 1X network acce...

Page 54: ...o recording to file ASF Customizable HTML pages Windows XP Windows Vista Windows Server 2008 Windows 7 Windows 8 and DirectX 9c or higher For other operating systems and browsers see www axis com techsup System Integration Installation management and maintenance AXIS Camera Management tool on CD and web based configuration Firmware upgrades over HTTP or FTP firmware available at www axis com Casin...

Page 55: ...o affect the frame rate The following factors are among the most important to consider High image resolution and or lower compression levels result in images containing more data Bandwidth affected Access by large numbers of Motion JPEG and or unicast H 264 clients Bandwidth affected Simultaneous viewing of different streams resolution compression by different clients Effect on frame rate and band...

Page 56: ...User Manual Ver M2 3 AXIS M1104 Date December 2014 Axis Communications AB 2014 Part No 61297 ...