Axis M7010 User Manual Download

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AXIS M7010 Video Encoder

Table of Contents

Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Accessing the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Access from a Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Access from the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Set the Root Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

The Live View Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Media Streams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

How to Stream H.264 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

MJPEG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

AXIS Media Control (AMC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Alternative Methods of Accessing the Video Stream . . . . . . . . . . . . . . . . . . . .

Setting Up the Product

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Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Video Stream . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Quad stream . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Stream Profiles

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Camera Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Overlay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Privacy Mask . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Live View Config . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

PTZ (Pan Tilt Zoom) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Preset Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Guard Tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Installing a PTZ driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Detectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Camera Tampering

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Motion Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Setting Up an Action Rule

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Recipients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Schedules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Recurrences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Recording List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Continuous Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Languages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

System Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Date & Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Storage

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Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Reset to Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Checking the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Upgrading the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Emergency Recovery Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Symptoms, Possible Causes and Remedial Actions . . . . . . . . . . . . . . . . . . . . .

Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Connectors

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Performance Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Summary of Contents for M7010

Page 1: ...USER MANUAL AXIS M7010 Video Encoder ...

Page 2: ...rs Corporation SD SDHC and SDXC are trademarks or registered trademarks of SD 3C LLC in the United States other countries or both Also miniSD microSD miniSDHC microSDHC microSDXC are all trademarks or registered trademarks of SD 3C LLC in the United States other countries or both Regulatory Information Europe This product complies with the applicable CE marking directives and harmonized standards ...

Page 3: ...t designated collection point contact your local authority responsible for waste disposal Businesses should contact the product supplier for information about how to dispose of this product correctly This product complies with the requirements of Directive 2011 65 EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment RoHS China This product complie...

Page 4: ...y Mask 19 Live View Config 20 PTZ Pan Tilt Zoom 22 Preset Positions 22 Guard Tour 23 Advanced 23 Installing a PTZ driver 24 Detectors 25 Camera Tampering 25 Motion Detection 25 Events 28 Setting Up an Action Rule 29 Recipients 30 Schedules 31 Recurrences 31 Recordings 32 Recording List 32 Continuous Recording 32 Languages 33 System Options 34 Security 34 Date Time 36 Network 36 Storage 41 Maintena...

Page 5: ... video termination can be enabled disabled for the video input through the product s web page at Video Camera Settings Video termination This termination is enabled on factory default In cases where the product is to be connected in parallel with other equipment for optimum video quality it is recommended that termination be enabled for only the last device in the video signal chain Network Connec...

Page 6: ...and hold the button for about 1 second until the Status LED flashes green Connecting to AXIS Internet Dynamic DNS Service See page 37 To connect press and hold the button for about 3 seconds LED Indicators LED Color Indication Green Steady for connection to a 100 MBit s network Flashes for network activity Amber Steady for connection to a 10 MBit s network Flashes for network activity Network Unli...

Page 7: ...otion JPEG Access from a Browser 1 Start a browser Internet Explorer Firefox Safari 2 Enter the IP address or host name of the Axis product in the browser s Location Address field To access the product from a Macintosh computer Mac OS X click on the Bonjour tab and select the product from the drop down list If you do not know the IP address use AXIS IP Utility to locate the product on the network ...

Page 8: ...r user root This is done in the Configure Root Password dialog which appears when the product is accessed for the first time To prevent network eavesdropping the root password can be set via an encrypted HTTPS connection which requires an HTTPS certificate HTTPS Hypertext Transfer Protocol over SSL is a protocol used to encrypt traffic between web browsers and servers The HTTPS certificate ensures...

Page 9: ... Control viewer toolbar is available in Internet Explorer only See AXIS Media Control AMC on page 11 for more information The toolbar displays the following buttons The Play button connects to the Axis product and starts playing a media stream The Stop button stops the media stream The Snapshot button takes a snapshot of the video image The location where the image is saved can be specified in the...

Page 10: ...ition Zoom bar Use the arrows to zoom in and out or click on a position on the bar to zoom to that position Focus bar Use the arrows to focus the camera or click on a position on the bar to set the focus position Using the focus bar will disable the product s autofocus To re enable use the PTZ control panel which is opened by clicking the Ctrl panel button see above Iris bar Click on a position on...

Page 11: ...eous unicast connections Multicast RTP This method RTP over UDP should be used for live multicast video The video stream is always up to date even if some images are dropped Multicasting provides the most efficient usage of bandwidth when there are large numbers of clients viewing simultaneously A multicast cannot however pass a network router unless the router is configured to allow this It is no...

Page 12: ...roduct in the following ways Motion JPEG server push if supported by the client Firefox for example This option maintains an open HTTP connection to the browser and sends data as and when required for as long as required Still JPEG images in a browser Enter the path http ip axis cgi jpg image cgi Windows Media Player This requires AXIS Media Control and the H 264 decoder to be installed The follow...

Page 13: ...Note ip IP addess The Axis product supports QuickTime 6 5 1 and later QuickTime adds latency to the video stream It may be possible to use other players to view the H 264 stream using the paths above although Axis does not guarantee this 13 ...

Page 14: ...he Live View page Administrators have unrestricted access to all settings Operators have access to all settings except System Options See also the online help Basic Setup Basic Setup provides shortcuts to the settings that should be made before using the Axis product 1 Users See page 34 2 TCP IP See page 36 3 Date Time See page 36 4 Video Stream See page 15 The Basic Setup menu can be disabled fro...

Page 15: ...ou can define the following video stream settings from Video Video Stream Image See page 16 H 264 See page 16 MJPEG See page 16 Note Video stream can be configured for each channel including quad stream Pixel Counter The pixel counter shows the number of pixels in an area of the image The pixel counter is useful in situations where there is a requirement that the image is a certain size for exampl...

Page 16: ...ay also have an adverse affect on image quality The Axis product supports two H 264 profiles The Main profile provides higher compression than the Baseline profile with the same video quality but requires more processing power to decode The bit rate can be set as Variable Bit Rate VBR or Constant Bit Rate CBR VBR adjusts the bit rate according to the image complexity using up more bandwidth for in...

Page 17: ...ource name field The values in the Offset Adjustments fields affect the horizontal and vertical synchronization for the image This can be used to eliminate any black border surrounding the image High values both negative and positive can put the image out of sync De interlacing is used to improve video stream image quality from analog devices Select any of the following options from the De interla...

Page 18: ...an be used see File Naming Date Time Formats in the online help 5 Define text overlay characteristics in the relevant fields 6 Click Save To modify the date and time format go to System Options Date Time See Date Time on page 36 Note Overlay is not possible for quad stream Overlay Image An overlay image is a static image superimposed over the video stream The image for example company logo is used...

Page 19: ...he online help for details 4 From the Actions list select Overlay Text 5 Enter the text to display in the Text field This is the text that D will be replaced by 6 Specify the Duration The text can be displayed while the rule is active or for a fixed number of seconds Example To display the text Motion detected when motion is detected enter D in the Include text field and enter Motion detected in t...

Page 20: ...rofile See page 17 Default Viewer for Browser See page 21 Viewer Settings See page 21 Action Buttons These are the buttons described in Controls on the Live View Page on page 9 User Defined Links See page 21 Default live view video Select the default video source to be displayed in the Live View page from Setup Live View Config This could be one of the 4 video streams or Quad stream See Quad strea...

Page 21: ...ewer toolbar to display the AXIS Media Control AMC or the QuickTime viewer toolbar under the video image in your browser H 264 decoder installation The administrator can disable installation of the H 264 decoder included with AXIS Media Control This is used to prevent installation of unlicensed copies Further decoder licenses can be purchased from your Axis reseller Select Show crosshair in PTZ jo...

Page 22: ... s position iris and focus settings are saved as a preset position The Home position is readily accessible by clicking the Home button on the Live View page and in the Preset Positions setup window To set a customized home position select Use current position as Home when adding a preset position The user defined home position will have H added for example Entrance H The default Home position call...

Page 23: ...he speed of the camera s pan and tilt movements The default setting is maximum speed When using a joystick or emulating one with the mouse the Enable proportional speed setting can be used to reduce the maximum pan tilt movement speed i e the speed the camera view moves at when the joystick is pushed all the way out in any direction This is useful then the view is zoomed in on an object See the on...

Page 24: ...TZ Driver Selection Browse to find the driver e g driver ptz and Upload If the driver was successfully uploaded it appears in the Select driver to use drop down list From this drop down list select the driver to install or remove and click Save Select Activate PTZ to enable PTZ The address of the connected device appears against Device ID Choose the Device type from the drop down list To find whic...

Page 25: ...send an email select Send Notification and select a Recipient from the list of defined recipients Note The While the rule is active option under Duration cannot be used with camera tampering since camera tampering does not have a duration and once it has been triggered it will not automatically return to its untriggered state For more information on actions rules see Events on page 28 Motion Detec...

Page 26: ...ize History and Sensitivity profile sliders see Motion Detection Parameters for details Any detected motion within an active window is indicated by red peaks in the Activity window 5 Click Save To exclude parts of the include window select the Configure Excluded Windows and position the exclude window within the include window To delete an include or exclude window select the window in the list of...

Page 27: ...ion detection Recommended values 5 15 60 90 75 95 Default values 15 90 90 Note To trigger on small objects or movements use several small motion detection windows rather than one large window and select a low object size To avoid triggering on small objects select a high object size While monitoring an area where moving objects are not expected select a high history level This will cause motion de...

Page 28: ...l inputs can for example be connected to buttons in the VMS user interface PTZ Error trigger the rule if the PTZ functionality is not working correctly This can for example be used to send maintenance notifications Moving trigger the rule when the camera view moves due to a PTZ operation This can for example be used as an additional condition to prevent an action rule triggered by motion detection...

Page 29: ... and configure a motion detection window see page 26 2 Go to System Options Storage and set up the network share see page 41 Set up the action rule 1 Go to Events Action Rules and click Add 2 Select Enable rule and enter a descriptive name for the rule 3 Select Detectors from the Trigger drop down list 4 Select Motion Detection from the drop down list Select the motion detection window to use 5 Op...

Page 30: ...o configure a network share before setting up a continuous recording or an action rule to record video See Storage on page 41 for more information about storage devices To add a recipient 1 Go to Events Recipients and click Add 2 Enter a descriptive name 3 Select a recipient Type 4 Enter the information needed for the recipient type 5 Click Test to test the connection to the recipient 6 Click OK S...

Page 31: ...e 35 Schedules Schedules can be used as action rule triggers or as additional conditions for example to record video if motion is detected outside office hours Use one of the predefined schedules or create a new schedule as described below To create a new schedule 1 Go to Events Schedules and click Add 2 Enter a descriptive name and the information needed for a daily weekly monthly or yearly sched...

Page 32: ...d with the date and time they were downloaded that is not the date the recordings were made Note To play recordings in Windows Media Player AXIS Matroska File Splitter must be installed AXIS Matroska File Splitter can be downloaded from www axis com techsup software For detailed recording and video information select a recording and click Properties To remove a recording select the recording and c...

Page 33: ... the product to factory default settings will erase any uploaded language file and reset the product language to English Clicking the Restore button on the Maintenance page will not affect the language A firmware upgrade will not affect the language used However if you have uploaded a new language to the product and later upgrade the firmware it may happen that the translation no longer matches th...

Page 34: ...rface Forum is a global interface standard that makes it easier for end users integrators consultants and manufacturers to take advantage of the possibilities offered by network video technology ONVIF enables interoperablity between different vendor products increased flexibility reduced cost and future proof systems By creating a user you automatically enable ONVIF communication Use the user name...

Page 35: ...m Options Security Certificates See Certificates on page 35 Many CA certificates are preinstalled To allow the product to access a network protected by IEEE 802 1X 1 Go to System Options Security IEEE 802 1X 2 Select a CA Certificate and a Client Certificate from the lists of installed certificates 3 Under Settings select the EAPOL version and provide the EAP identity associated with the client ce...

Page 36: ...current date and time 24h clock The time can be displayed in 12h clock in the text overlay see below To change the date and time settings select the preferred Time mode under New Server Time Synchronize with computer time sets date and time according to the computer s clock With this option date and time are set once and will not be updated automatically Synchronize with NTP Server obtains date an...

Page 37: ...the service go to System Options Network TCP IP Basic and clear the option Enable ARP Ping setting of IP address Pinging the product is still possible when the service is disabled AXIS Video Hosting System AVHS AVHS used in conjunction with an AVHS service provides easy and secure Internet access to live and recorded video accessible from any location For more information and help to find a local ...

Page 38: ...ess and enter the host name or IP address of the NTP server Host Name Configuration The Axis product can be accessed using a host name instead of an IP address The host name is usually the same as the assigned DNS name The host name is configured under System Options Network TCP IP Advanced Select Obtain host name via IPv4 DHCP to use host name provided by the DHCP server running on IPv4 Select Us...

Page 39: ...the default router is selected Alternative HTTP port Select this option to manually define an external HTTP port Enter the port number in the field If no port is entered here a port number is automatically selected when NAT traversal is enabled Note An alternative HTTP port can be used or be active even if NAT traversal is disabled This is useful if your NAT router does not support UPnP and you ne...

Page 40: ...ed SNMP v1 and SNMP v2c should be disabled Traps for SNMP v1 v2 are used by the Axis product to send messages to a management system on important events and status changes Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message The following traps are available Cold start Warm start Link up Authentication failed SNMP ...

Page 41: ...ptions Storage and click SD Card 3 Click Format and select the desired file system Note During formatting any previous data stored on the disk will be lost Mounting is done automatically when the card is inserted or when the product is started A manual mount is only required if the card has been unmounted and not ejected and re inserted To unmount the SD card 1 Go to System Options Storage and cli...

Page 42: ...s expected This will not affect any of the current settings Click Restore to reset most settings to the factory default values The following settings are not affected the boot protocol DHCP or static the static IP address the default router the subnet mask the system time the IEEE 802 1X settings Click Default to reset all settings including the IP address to the factory default values This button...

Page 43: ...formation The report takes several minutes to generate The log levels for the System Log and the Access Log are set under System Options Support Logs Reports Configuration The Access Log can be configured to list all connections to the product select Critical Warnings Info Advanced Scripting Scripting allows experienced users to customize and use their own scripts NOTICE NOTICE NOTICE Improper use...

Page 44: ...See Hardware Overview on page 5 3 Keep the control button pressed for about 15 30 seconds until the status LED indicator flashes amber 4 Release the control button The process is complete when the status LED indicator turns green The product has been reset to the factory default settings If no DHCP server is available on the network the default IP address is 192 168 0 90 5 Using the installation a...

Page 45: ...e of charge from Axis website at www axis com techsup 2 Go to Setup System Options Maintenance in the product s web pages 3 Under Upgrade Server click Browse and locate the file on your computer Click Upgrade After starting the upgrade process always wait at least 5 10 minutes before restarting the product even if you suspect the upgrade has failed AXIS Camera Management can be used for multiple u...

Page 46: ... address intended for the product and the IP address of the computer used to access the product are located on different subnets you will not be able to set the IP address Contact your network administrator to obtain an IP address The IP address is being used by another device Disconnect the Axis product from the network Run the Ping command in a Command DOS window type ping and the IP address of ...

Page 47: ...IS Media Control Internet Explorer only To enable the updating of video images in Internet Explorer set the browser to allow ActiveX controls Also make sure that AXIS Media Control is installed on your computer No H 264 displayed in the client Check that the relevant H 264 connection methods and correct interface are enabled in the AMC Control Panel streaming tab See AXIS Media Control AMC on page...

Page 48: ...ngs under Setup Video Video Stream and Setup Video Camera Settings Motion Detection triggers unexpectedly Changes in luminance Motion detection is based on changes in luminance in the image This means that if there are sudden changes in the lighting motion detection may trigger mistakenly Lower the sensitivity setting to avoid problems with luminance Storage and disk management problems Storage di...

Page 49: ...Privacy mask Enhanced deinterlace filter Video termination Anti aliasing Temporal noise filtering Security Password protection IP address filtering IEEE 802 1X network access control HTTPS encryption digest authentication user access log This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit Network Supported protocols IPv4 v6 HTTP HTTPS SSL TLS QoS Layer 3 ...

Page 50: ... non condensing Approvals EN 55022 Class B EN 61000 3 2 EN 61000 3 3 EN 55024 EN 61000 6 1 EN 61000 6 2 FCC Part 15 Subpart B Class B ICES 003 Class B VCCI Class B C tick AS NZS CISPR 22 Class B KCC KN22 Class B KN24 IEC EN UL 60950 1 Weight 2540 g Included accessories Power supply mounting and connector kits Installation Guide CD with installation and management tools software and User s Manual W...

Page 51: ... situations will affect performance Some factors affect the amount of bandwidth the bit rate required others can affect the frame rate and some affect both If the load on the CPU reaches its maximum this will also affect the frame rate The following factors are among the most important to consider High image resolution and or lower compression levels result in images containing more data Bandwidth...

Page 52: ...User Manual Ver M5 2 AXIS M7010 Video Encoder Date October 2013 Axis Communications AB 2013 Part No 54167 ...

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