Axon POS System ONe, Instruction Manual

Page 1: ...MANUALE V1 2B ...

Page 2: ...D Replacement 82 2 3 Product Outline 13 3 11 Set Supervisor Password 67 Motherboard Replacement 84 2 4 Installation of Optional Devices 17 3 12 Set User Password 69 Memory Replacement 86 CDP Installation 17 3 13 Save Exit Setup 71 SSD Replacement 87 Mini Keyboard Installation 19 3 14 Exit Without Saving 72 MSR Replacement 88 Connection via USB Port 20 Paper Roll Replacement 89 Connection via Ether...

Page 3: ...d new or refurbished replacement parts free of charge with one way shipping costs borne by the seller The customer shall however be responsible for the return delivery costs The 2nd year also includes free of charge servicing and parts but a limited warranty requires the entire shipping cost to be borne by the customer Products out of the warranty period or scope shall be diagnosed at the customer...

Page 4: ...i static appliances Doing so may cause inferior reliability and shorted product life 4 Keep product away from highly static areas This may lead to inferior performance and reduced life cycle 5 Do not interfere with or obstruct metal components inside product Doing so may cause the risk of fire or electric shock 6 Do not pull on power cable or peripheral devices connector cable Doing so may cause f...

Page 5: ...ed by these qualifications safety regulations However the product can affect and be affected by other high frequencies generated around it As such POSBANK does not consider liability for any system error or disorder due to this issue Electronic noise emitting equipment We recommend using the product away from electronic noise emitting equipment such as heaters motors fluorescent lights TVs etc as ...

Page 6: ...ntly taking particular care when dealing with the LCD display screen Product limitations 1 The use of this product for anything other than POS tasks is strictly prohibited The product is not supported for regular PC and interface operation 2 This product is for business use only and not for usage in the home 3 Both hardware and software are both fully configured 4 Normal operating is guaranteed on...

Page 7: ...rone to shocks or vibration 7 Install product away from sewing machines welding equipment electric stoves audio equipment and other high frequency generating equipment 8 Installation and use in close proximity to an air conditioning unit is not recommended 9 Do not connect cables underneath carpets or floorboards 10 Only use power cables supplied by pre approved and certified venders 11 Never use ...

Page 8: ...r Package 1 Please check your package and confirm its contents 2 The POS terminal main unit power cable user manual roll paper and driver CD are included in the package If any items are missing or damaged please contact your dealer for assistance ...

Page 9: ... 9 Package Contents miniO main unit User manual Power cable Driver CD Roll paper ...

Page 10: ... 10 Optional Customer Display CDP Normal CDP Pole type CDP ...

Page 11: ... 11 Optional PLU Keyboard PLU Keyboard 55Key Image of Main Unit with PLU Keyboard ...

Page 12: ... 12 Optional Mini Keyboard Mini Keyboard Image of Main Unit with Mini Keyboard ...

Page 13: ...om touch screen to prevent possible operating difficulties 2 Attach all optional parts before setting up the main POS unit 2 3 Product Outline Each part of product may differ depending on the specific POS model Model specific data sheets are provided on our website ...

Page 14: ... 14 Side View 2 Printer Printer OPEN button Printer FEED switch CF card socket LCD Touch panel display Smart Card Reader SCR Magnetic Stripe Reader MSR Printer RESET switch Printer ON Error LED ...

Page 15: ... 15 Top View Customer display optional Power HDD LAN LED Power switch I Button Keyboard LOCK switch RESET switch USB port ...

Page 16: ... 16 Power I O Ports Description Description 1 USB port 5 Power connector 2 Ethernet port LAN 6 Fiscal PC switch 3 Cash box port 7 Modem port 4 COM1 COM2 port ...

Page 17: ...le when opening main unit or installing optional devices 1 Insert driver in the grooves marked and detach cover from main unit 2 Connect to the main unit using the CDP cable and install After successful installation of O S default text will be displayed on the CDP upon the POS unit being reset ...

Page 18: ...ng main unit or installing optional devices 1 Insert driver in the grooves marked and detach cover from main unit 2 Connect to the main unit using the CDP cable and install After successful installation of O S default text will be displayed on the CDP upon the POS unit being reset ...

Page 19: ...ation 1 Put driver in the grooves marked and detach dummy cover from main unit 2 Connect cable to interface connector 3 Insert keyboard into main unit from above After successful installation of O S an LED will light up in the upper left corner of the keyboard upon the POS being reset ...

Page 20: ... 0 Some USB devices optional devices are only functional with specific driver software installed If multiple USB devices are used together this may result in abnormal functionality Using a USB hub with external adapter for supplying power is recommended Dependent on the type of device it is possible for the USB device to be recognized later than normal ...

Page 21: ... 21 Connection via Ethernet Port LAN The Ethernet port located at the rear I O supports 10 100 1000Mbps using an RJ45 connector cable When connected properly the LAN LED light will be switched on ...

Page 22: ... at the rear I O and supports 24V Solenoid type The cash drawer port is connected to the internal printer on the mother board The POS will not operate properly if no printer is attached to the POS The miniO only supports cash drawers that are compatible with EPSON ...

Page 23: ... 23 Power Cable Connection Insert power cable into power connector socket INPUT 100 240V 50 60Hz 1 5A OUTPUT DC 24V 2 5A ...

Page 24: ...Switching On POS Ensure that all additional POS accessories and peripherals are switched on before switching on the POS 1 Press Power button on the POS unit POWER LED will light up 2 Confirm that Windows is booting Power switch ...

Page 25: ...n Off Computer Shut Down Please make sure that you have closed all applications before terminating Windows Alternatively you may shut down Windows by simply pressing the Power switch on the Main Unit You may also perform a system reboot by pressing the Reset button on the Main board Power button Main board reset button ...

Page 26: ...nter FEED Button Press the FEED button once to discharge extra paper Holding down the FEED button will discharge paper continuously until the button is released again PRINTER ON ERROR LED Displays Printer status Error Paper shortage RESET Button Reset printing data to initial stage ...

Page 27: ...hile holding down the FEED button turn on the power to begin the self test 4 Self test 2 When miniO is powered On While holding down the printer RESET button press the FEED button Next release the printer RESET button and the self test will begin 5 Two pages will be printed in total 1 Current printer status 2 Font display 6 Upon completion of the self tests press the RESET button to resume operati...

Page 28: ... Switch Settings 1 Detach integrated printer from main unit 2 Check DIP SW on underside of printer Warning Ensure power is OFF when changing the dip switch settings Tip Change density setting to Normal when printing with B Font ...

Page 29: ...OFF OFF 9600 BPS OFF ON OFF 19200 BPS ON ON OFF 38400 BPS OFF OFF ON 57600 BPS ON OFF ON 115200 BPS OFF ON ON 2 RS232 C Handshaking SW1 4 DTR DSR DTR DSR OFF XON XOFF ON 3 Auto cutter SW2 7 Enable Enable OFF Disable ON 4 Sound SW1 5 SW1 6 No Sound No Sound OFF OFF Internal buzzer ON OFF External buzzer OFF ON Voice ON ON ...

Page 30: ... 30 No Function Setting Default 5 Print density SW1 7 SW1 8 Low Low power OFF OFF Normal ON OFF Slightly OFF ON Dark ON ON 6 Auto cutter function SW2 8 Partial cut Partial cut OFF Full cut ON ...

Page 31: ...FF OFF OFF 9 CP 852 Latin II OFF OFF OFF ON OFF OFF 10 CP 858 Euro ON OFF OFF ON OFF OFF 11 Thai 42 Thailand characters OFF ON OFF ON OFF OFF 12 Thai 11 ON ON OFF ON OFF OFF 13 Thai 14 Thailand characters OFF OFF ON ON OFF OFF 14 Thai 16 ON OFF ON ON OFF OFF 15 Thai 18 OFF ON ON ON OFF OFF 16 CP 874 ON ON ON ON OFF OFF 17 CP 737 Greek OFF OFF OFF OFF ON OFF 18 CP 775 Baltic ON OFF OFF OFF ON OFF 1...

Page 32: ... Hebrew ON ON OFF ON ON OFF 29 CP 1256 Arabic OFF OFF ON ON ON OFF 30 CP 1257 Baltic ON OFF ON ON ON OFF 31 CP 1258 Vietnamese OFF ON ON ON ON OFF 32 CP 950 Traditional Chinese Big5 OFF OFF ON ON ON ON 33 CP 936 Simplified Chinese GBK ON OFF ON ON ON ON 34 CP 932 Japanese Shift JIS OFF ON ON ON ON ON 35 CP 949 Korean ON ON ON ON ON ON ...

Page 33: ...ogram so that the computer can recognize these changes and record them in the CMOS RAM of the firmware hub The firmware hub on the motherboard stores the Setup utility When you start up the computer the system provides you with the opportunity to run this program Press Del during the Power On Self Test POST to enter the Setup utility otherwise POST continues with its test routines If you wish to e...

Page 34: ... Return to the main menu from a sub menu or prompts you to quit the setup program Move to the item in the left or right hand Move to previous or next item Enter Brings up a selection menu for the highlighted field or PgUp Moves the cursor to the first field or PgDn Moves the cursor to the last field F5 Loads the previous values F6 F7 Loads the fail safe optimized defaults F10 Saves changes and exi...

Page 35: ...menu appears Use the legend keys to enter values and move from field to field within a sub menu as you would within a menu Use the Esc key to return to the main menu Take some time to familiarize yourself with the legend keys and their corresponding functions Practice navigating through the various menus and submenus If you accidentally make unwanted changes to any of the fields press F6 to load t...

Page 36: ...n appears The BIOS menu screen displays the items that allow you to make changes to the system configuration To access the menu items press the up down right left arrow key on the keyboard until the desired item is highlighted then press Enter to open the specific menu ...

Page 37: ... 37 3 3 Standard CMOS Features The Standard CMOS Features screen gives you an overview of the basic system ...

Page 38: ...em start up faster Manual User can manually input the correct settings Access Mode The options are CHS LBA Large Auto Capacity Capacity of currently installed hard disk Cylinder Number of cylinders Head Number of heads Precomp Write precomp Landing Zone Landing zone Sector Number of sectors Video This category detects the type of adapter used for the primary monitor that must match your video disp...

Page 39: ... errors according to the system functions specified in each option Configuration options All Errors No Errors All But Keyboard Memory This category displays base memory extended memory and total memory detected during POS Power On Self Test ...

Page 40: ...he Initial Setup Screen menu It allows the user to configure the RX945G according to their particular requirements Below are some major items that are provided in the Advanced BIOS Features screen A quick booting function is provided for your convenience Simply enable the Quick Booting item to reduce the system s booting time ...

Page 41: ... 41 Hard Disk Boot Priority Set hard disk boot device priority ...

Page 42: ...causing a warning message to appear when anything attempts to access the boot sector or hard disk partition table Disable No warning message will appear when anything attempts to access the boot sector or hard disk partition table CPU L1 L2 Cache Enabling this feature speeds up memory access Item Description Enable Enable cache Disable Disable cache Hyper Threading Technology System will detect au...

Page 43: ...rst Second Third Boot Device The BIOS tries to load the OS from the devices in the sequence set here The options are Item Description LS120 LS120 Device HDD Hard Disk Device CDROM CDROM Device ZIP100 ZIP 100 Device USB FDD USB Floppy Device USB ZIP USB ZIP Device USB CDROM USB CDROM Device USB HDD USB Hard Disk Device Legacy LAN Network Device Disabled Disabled any boot device ...

Page 44: ...n the keyboard controller controls GateA20 Fast Lets chipset control GateA20 Default Security Option This category determines whether a password is required when the system boots up or only when entering setup The options are Item Description System The system will not boot and access to Setup will be denied if the correct password is not entered at the prompt Setup The system will boot but access...

Page 45: ...ign and build Intel architecture systems with two or more processors MPS 1 1 was the original specification MPS version 1 4 adds extended configuration tables for improved support of multiple PCI bus configurations and greater expandability in the future In addition MPS 1 4 introduces support for a secondary PCI bus without requiring a PCI bridge Small Logo EPA Show This item allows you to enable ...

Page 46: ... 46 3 5 Advanced Chipset Features ...

Page 47: ...harge Controls the idle clocks after issuing a precharge command to the DDRSDRAM Precharge Delay tRAS This setting determines the timing delay for DRAM precharge System Memory Frequency Allows user to choose different frequencies of memory module System BIOS Cacheable Selecting Enabled allows caching of the system BIOS ROM at F0000h FFFFFh resulting in better system performance However a system er...

Page 48: ...ry is shared with the system memory DVMT Mode Use this field to select the type of memory to allocate as video memory Configuration options Fixed DVMT and BOTH DVMT FIXED Memory Size Specify the size of DVMT system memory to allocate for video memory Boot Display The options are Auto CRT LFP CRT LFP DVI Panel Number The options are 640x480 18bit 800x600 18bit 1024x768 18bit 1280x1024 18bit 2 1400x...

Page 49: ... 49 3 6 Integrated Peripherals Use this menu to specify settings for integrated peripherals ...

Page 50: ... 50 OnChip IDE Device ...

Page 51: ... for each of the four IDE devices that the onboard IDE interface supports Modes 0 through 4 provide successively increased performance In Auto mode the system automatically determines the best mode for each device IDE Primary Secondary Master Slave UDMA Ultra DMA 33 implementation is possible only if your IDE hard drive supports it and the operating environment includes a DMA driver Windows 95 OSR...

Page 52: ... 52 Onboard Device Azalia Audio Select Select Disabled if you do not want to use Azalia audio Configuration options Auto Disabled ...

Page 53: ... 53 SuperIO Device Onboard Serial Port 1 2 The configuration options are 3F8 IRQ4 2F8 IRQ3 3E8 IRQ4 2E8 IRQ3 and Disabled for the on board serial connector ...

Page 54: ...f On Former Sts Onboard Lan1 2 Boot ROM Configuration options Enable Disable Watch Dog Timer Select This option allows you to configure the watch dog timer Configuration options Disabled 10 20 30 40 Sec 1 2 4 Min Onboard Serial Port 3 4 Configuration options 3F8 IRQ4 2F8 IRQ3 3E8 IRQ4 2E8 IRQ3 and Disabled for the on board serial connector ...

Page 55: ... USB 1 0 Controller If your system has a USB controller installed on the system board select Enabled to make it usable Even if equipped in case you wish to add a higher performance controller this feature should be disabled ...

Page 56: ...the USB 2 0 controller USB Keyboard Function Select Enabled if your system contains a USB controller and you wish to use a USB keyboard USB Mouse Function Select Enabled if your system contains a USB controller and you wish to use a USB mouse ...

Page 57: ... 57 3 7 Power Management Setup The power management setup controls the single board computer s green features for power saving ...

Page 58: ...cription Min Power Saving Minimum power management HDD Power Down 15 Min Max Power Saving Maximum power management HDD Power Down 1 Min User Defined Allows you to set each parameter individually When not disabled both ranges are between 1 min and 1 hr with the exception of HDD Power Down which ranges from 1 min to 15 min and disable Video Off Method Use this to select the method in which the video...

Page 59: ... 1 min and 1 hr with the exception of HDD Power Down which ranges from 1 min to 15 min and disable HDD Power Down Select 1 15 min to enable HDD Power Down mode between 1 to 15 min Select Disabled to disable HDD Power Down function Soft Off by PWR BTTN Instant Off Pushing the soft power button once switches the system off Delay 4 sec Pushing and holding the soft power button for more than 4 seconds...

Page 60: ...ial Ring Indicator RI line The choices are Disabled Enabled USB KB Wake up From S3 When Enabled enter any key to wake up the system from S3 state The choices are Disabled Enabled Resume by Alarm When Enabled the date and time at which the RTC real time clock alarm awakens the system from Suspend mode can be set ...

Page 61: ... 61 3 8 PnP PCI Configuration ...

Page 62: ...ng Resources Controlled By Selecting Manual requires you to choose resources from the sub menu Auto ESCD automatically configures all of the boot and Plug and Play devices Windows 95 or above PCI VGA Palette Snoop This is set to Disabled by default Maximum Payload Size This option allows you to set the maximum TLP payload size for PCI Express devices Configuration options 128 bytes 256 bytes 512 b...

Page 63: ... 63 3 9 PC Health Status Shutdown Temperature Defines the core system temperature at which the system will automatically shutdown to prevent damage by overheating ...

Page 64: ...rature Current CPU1 Temperature Displays the current CPU temperature CPU Fan Speed Displays the current CPU fan speed System Fan Speed Displays the current system fan speed Vcore Displays the current Vcore voltage value 12V Displays the current 12V voltage value 5V Displays the current 5V voltage value Smart Fan Function System controls fan speed automatically according to temperature ...

Page 65: ... 65 Smart Fan Function Performance Mode Fan is activated at 40 Optimal Mode Fan is activated at 50 Silent Mode Fan is activated at 60 ...

Page 66: ... 10 Load Optimized Defaults Use this menu to load the BIOS default values for minimal stable system operation Press Y to load the BIOS default values for the most stable optimal performance system operations ...

Page 67: ... 67 3 11 Set Supervisor Password Allows you to set a password for entering altering setup menu options ...

Page 68: ...ill be asked for the password to be stored in the CMOS Next the following message will appear Please Confirm Your Password Type the password once more and press Enter After pressing Enter the ROM password or current password user defined that is stored in the CMOS can be changed Note The password must be no longer than eight 8 characters To enable the password setting feature you must first select...

Page 69: ... 69 3 12 Set User Password Allows you to set a password for entering altering setup menu options ...

Page 70: ... be asked for the password to be stored in the CMOS Next the following message will appear Please Confirm Your Password Type the password once more and press Enter After pressing Enter the ROM password or current password user defined that is stored in the CMOS can be changed Note The password must be no longer than eight 8 characters To enable the password setting feature you must first select ei...

Page 71: ...all changed entries to the CMOS memory of the chipset Press Y to save values or N to not save at this time Every time the system is switched on the processor will check and compare these values to what it finds on the system NB This record is required for the system to operate ...

Page 72: ... option when exiting allows you exit the setup program without recording any new values or changing old ones to the CMOS To discard all changes and exit the setup press Y otherwise press N to go back without discarding the changes you have made ...

Page 73: ...nnection Check LED Window LAN on off Reinstall LAN card Connect LAN to motherboard after removing mother board and I O LAN cable Replace motherboard 4 2 MSR Issues Symptom Corrective Procedure MSR does not respond Check cable after disassembling Reset by pressing SW1 of MSR board with cable connected Check motherboard connection and USB PCB status Replace MSR ...

Page 74: ...ace motherboard 4 4 LCD Issues Symptom Corrective Procedure LCD backlight doesn t work Check LCD cable connection Check inverter cable connection Replace inverter cable Replace LCD panel 4 5 Touch screen Issues Symptom Corrective Procedure Touch screen doesn t detect touch operations Check touch screen cable connection Check motherboard and LCD cable connection Dismantle monitor and check touch co...

Page 75: ... Re booting during system operating Check serial peripheral devices connection status Check USB peripheral devices connection status Check device manager Replace power supply unit and or motherboard 4 8 Printer Issues Symptom Corrective Procedure Printer won t operate Check printer power supply Perform printer self test by pressing printer Reset and Feed button Try resetting printer by pressing pr...

Page 76: ... 76 Chapter 5 Motherboard 5 1 Motherboard Layout ...

Page 77: ... 77 ...

Page 78: ...the RTC RAM 1 Turn OFF the computer and unplug the power cord 2 Remove the onboard battery 3 Move the jumper cap from pins 1 2 default to pins 2 3 Keep the cap on pins 2 3 for 5 10 seconds then move the cap back to pins 1 2 4 Re install the battery 5 Plug in the power cord again and turn ON the computer 6 Hold down the Del key during the boot process and enter BIOS setup to re enter data Except wh...

Page 79: ... 79 5 3 Serial Port Power Jumper Settings 12V RI 5V COM1 Port COM2 Port COM3 Port COM4 Port COM6 Port COM5 Port ...

Page 80: ...6SEL6 to pins 1 3 and pin 2 4 to select normal RS 232 Set COMP6SEL6 to pins 3 5 and 4 6 to select TTL level for COMHD6 NORMAL RS 232 TTL LEVEL 5 4 STACON1 This jumper allows you to use SATA DOM on SATA1 Set STACON1 to pins 2 3 to select GND Set STACON1 to pins 1 2 to select 5V for SATA DOM 5V GND ...

Page 81: ...r outlet 2 Disconnect all cables from the POS main unit before attempting reparation 3 Keep all components in the static proof packaging provided until ready for installation 4 If the device still is not functioning after repair please turn off the POS unit and contact the customer service center for a follow up inspection 5 We recommend that power supply unit PSU checks and monitor repairs only b...

Page 82: ... 82 HDD Replacement 1 Remove the 4 screws from the underside of main unit as shown above 2 Remove cover from unit 3 Remove screw from metal frame attached to HDD ...

Page 83: ... 83 4 Disconnect cable connected to HDD 5 Replace with new HDD and reassemble unit using the reverse procedure of steps 1 4 as shown previously ...

Page 84: ... 84 Motherboard Replacement 1 Remove screw from the underside of main unit as shown above 2 Detach bottom cover using hooks on both sides 3 Remove the 4 screws from the area shown above ...

Page 85: ... 85 4 Disconnect cable connected to the motherboard 5 Replace with new motherboard and reassemble unit using the reverse procedure of steps 1 4 as shown previously ...

Page 86: ...RAM Replacement 1 First remove motherboard as shown on P 83 2 Push fixtures on both sides outwards as shown above and remove the memory from its slot 3 Insert new memory in slot and press lightly to fix into place ...

Page 87: ...de of main unit as shown above 2 Detach bottom cover using hooks on both sides 3 Disconnect cable connected to SSD and remove by pushing the SSD clip 4 Replace with new SSD and reassemble unit using the reverse procedure of steps 1 3 as shown previously ...

Page 88: ... 88 MSR Replacement 1 Remove the 2 screws as shown above 2 Disconnect cable connected to MSR 3 Replace with new MSR and reassemble unit using the reverse procedure of steps 1 2 as shown previously ...

Page 89: ...r cover to open cover 2 Install new roll of paper as shown above 3 Slightly draw out end of the roll and close printer cover Open button After closing the printer cover ensure to press the centre of the cover to ensure the paper is in contact with the roller ...

Page 90: ... 90 Printer Replacement 1 Remove the lever screw at side of main unit as shown above 2 Open printer cover and remove both screws from inside ...

Page 91: ... 91 3 Pull printer upwards to unlock and detach from main unit 4 Replace with new printer and reassemble unit using the reverse procedure of steps 1 3 as shown previously ...

Page 92: ...t reserved for internal printer USB 1 x touch screen 1 x keyboard 1 x MSR 1 x I Button reserved 1 x SCR RS 232 COM 4 reserved for VFD or 2nd display COM 3 reserved for 2 mini printer LVDS Main display use Mini PCIe 1 slot support External I O USB Side 1 Rear 2 RS 232 COM 1 2 with 5 12V power output on 9pin LAN GbE LAN Cash drawer 1 x RJ11 Cash drawer port Optional MSR Comply with ISO 7811 Support ...

Page 93: ... 20 x 2 pole type customer display CF CARD CF card reader Power Supply INPUT 100 240V 50 60Hz 1 5A OUTPUT DC 24V 2 5A Qualification CE FCC KCC OS Support Windows CE 6 0 on SSD Windows XP XPE POS Ready WEPOS on HDD Linux Dimension 325 mm x 393 mm x 176 mm ...

Page 94: ...h Curved Detection Head temperature By thermistor Platen position By mechanical switch Out of paper By photo interrupter Cutter home position By photo interrupter Power Supply V Operation voltage Vdd 2 7 to 3 6 4 75 to 5 25 Operation voltage Vp 21 6 to 26 4 Peak current A Head 2 61 26 4V 144dots 5 23 26 4V 288dots Motor 0 44 Cutter 0 64 Auto cutter Method Slide type Paper thickness 54 to 80 1 ...

Page 95: ...cut Leave center point Operating time sec cycle max Approx 0 5 Cutting pitch mm min 10 Cut frequency cut min max 30 Service life Pulse activation 100 million Abrasion resistance km 100 1 Life cut 700 000 1 Operating temperature 10 to 50 ...