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Chapter 1. 

Chapter 1. 

Chapter 1. 

Chapter 1. Caution

Caution

Caution

Caution

 

 

1111----1111....    Warranty

Warranty

Warranty

Warranty 

We guarantee our POS terminal product and its parts against defects in materials and workmanship under proper use for a standard period of 2 years from the date 

of original purchase. 

During this period, we will repair or replace a defected and/or faulty product or parts without charge for spare and labor to the purchaser. 

The 1st year is applied with free workmanship and new or refurbished replacement parts with one-way freight cost born by the seller and the customer shall be 

responsible for return delivery charge. 

The 2nd year is applied also non chargeable for workmanship and parts, but limited warranty with round-way freight cost born by the customer. 

Products out of the warranty period or scope shall be diagnosed at customer's expense. 

We will charge for repair and delivery in case of customer's handling mistake, carelessness and natural disasters.

 

 

 

    
1111----2222....    Copyright

Copyright

Copyright

Copyright 

This publication including all photograph, illustration and software, is protected under international copyright law with all rights reserved in manufacturer.

 

Summary of Contents for P2000 atom330

Page 1: ... P2000 atom 330 ...

Page 2: ... 3 3 Resource Configuration 28 5 3 Serial port 43 1 4 Circumstance limitation 5 3 4 Resource Configuration 28 5 4 Jumper setting 44 1 5 Installation tips 7 3 5 Legacy USB Support 29 3 6 BIOS Updates 29 Chapter 6 Chapter 6 Chapter 6 Chapter 6 Replacement Replacement Replacement Replacement Chapter 2 Chapter 2 Chapter 2 Chapter 2 Product overview Product overview Product overview Product overview 3 ...

Page 3: ...evice 17 4 2 MSR trouble 35 RAM change 57 Ethernet port connection 18 4 3 USB trouble 36 6 2 Power Supply Connectors 58 Speaker and MIC connection 19 4 4 LCD trouble 36 6 3 Reference to upgrade and power supply 60 Printer connection 20 4 5 Touch screen trouble 36 6 4 ATOM specification 61 Power cable connection 21 4 6 Power trouble 37 POS operating 23 4 7 PS 2 Keyboard trouble 37 POS closing 24 4 ...

Page 4: ... new or refurbished replacement parts with one way freight cost born by the seller and the customer shall be responsible for return delivery charge The 2nd year is applied also non chargeable for workmanship and parts but limited warranty with round way freight cost born by the customer Products out of the warranty period or scope shall be diagnosed at customer s expense We will charge for repair ...

Page 5: ...duct away from static occurred area It is a matter to be low performance and reduce life cycle 5 Do not disturb metal material or obstacle in product It is dangerous about fire and electric shock 6 Use product in simple power cord plug in circumstance It is occurred to fire electric shock and system disorder on electricity 7 Be careful of other electronics having possibility with high frequency el...

Page 6: ...We don t consider system error and disorder due to the above affection Notice about noise Notice about noise Notice about noise Notice about noise We request to use our product away from heater motor fluorescent light TV and similar which makes noise sounds Electric noise makes interruption and interference against normal operating Request of installation circumstance Request of installation circu...

Page 7: ...duct to use for other purpose but not POS It is not supported of usual PC operating interface support 2 This is for professional business field only to shop not home appliance 3 This is consisted with hardware and software politically 4 It is guaranteed normal operating on stable power supply ...

Page 8: ...eep out of direct sun light extreme high or low temperature and humid area 6 Take away from impact shocked and tremble place 7 Place product to avoid with sewing machine Welding instrument electronic wave range Audio and other high frequency generated equipment 8 Do not recommend to use next by air conditioner 9 Prohibit connecting cables under carpet and floor 11 Use another power code from high ...

Page 9: ... overview 2 2 2 2 1 1 1 1 Checking package Checking package Checking package Checking package 1 Confirm packing detail which is listed on user manual in package 2 We provide POS terminal main unit power cord user manual and driver CD basically It is possible to download user manual and driver CD from our web ...

Page 10: ... contents Package contents Package contents Package contents M M M Main ain ain ain U U U Unit nit nit nit Welcome Sheet Welcome Sheet Welcome Sheet Welcome Sheet Po Po Po Powe we we wer code r code r code r code ...

Page 11: ... 11 Options Options Options Options Customer display Customer display Customer display Customer display Front Front Front Front Rear Rear Rear Rear ...

Page 12: ...reen protection It may cause abnormal operating when masking tape is not removed 2 Install option product customer display first when it need to set up with POS main unit 2 2 2 2 3 3 3 3 Product consist Product consist Product consist Product consist Detail indication can be different with each POS terminal model It is provided with proper data sheet per model from our web ...

Page 13: ... 13 Front view Front view Front view Front view MAGNETIC STRIPE READER LCD TOUCH PANNEL DISPLAY POWER POWER SWITCH DUAL SPEAKER HDD LAN SMART CARD READER ...

Page 14: ... 14 Rear Rear Rear Rear v v v view iew iew iew ...

Page 15: ...or button finds the most suitable monitor display display display display Description Description Description Description Description Description Description Description 1 1 1 1 AC IN power in let 5 5 5 5 Parallel port 2 2 2 2 PS 2 mouse port 6 6 6 6 USB port 3 3 3 3 PS 2 keyboard port 7 7 7 7 LAN port 4 4 4 4 COM1 COM2 COM3 port 8 8 8 8 Auto display 2 2 2 2 5 5 5 5 3 3 3 3 8 6 1 8 6 1 8 6 1 8 6 1...

Page 16: ...mpletely in installation or dissection of power cord completely in installation or dissection of power cord completely in installation or dissection of CDP CDP CDP CDP 1 1 1 1 Put driver in the marked grooves and split cover from the rear of POS main unit 2 2 2 2 Connect cable from POS main unit to customer display CDP part and place the display in customer display space 3 3 3 3 Testing It is succ...

Page 17: ...yboard and mouse Installation of Keyboard and mouse 1 Keyboard installation 1 Keyboard installation 1 Keyboard installation 1 Keyboard installation Connection of PS 2 type keyboard 2 Mouse installation 2 Mouse installation 2 Mouse installation 2 Mouse installation Connection of PS 2 type mouse ...

Page 18: ...orts in side I O supported standard USB 2 0 Some USB device optional device is operated only with specific driver software installed It may cause abnormal working if it is connected with multiple USB devices together We recommend you to use USB hub for supplying power with external adapter It is possible to recognize USB device lately as following device type ...

Page 19: ...rnet port connection port connection port connection port connection LAN cable LAN cable LAN cable LAN cable Ethernet port support 10 100 1000Mbps located with rear I O Connector type is RJ45 LAN LED is light on in proper connected case ...

Page 20: ...Speaker and MIC connection Speaker and MIC connection Speaker and MIC connection 1 Speaker connection 1 Speaker connection 1 Speaker connection 1 Speaker connection 2 MIC connection 2 MIC connection 2 MIC connection 2 MIC connection ...

Page 21: ... 21 Printer connec Printer connec Printer connec Printer connection tion tion tion Connect printer cable among Serial Parallel and USB port you required ...

Page 22: ...connector 1 Connect power cable to power connector 2 Press power button in POS main unit 2 Press power button in POS main unit 2 Press power button in POS main unit 2 Press power button in POS main unit This POS terminal support 110V 220V power consumption and is adjusted required power voltage with dip switch setting We recommend you to use grounded power connection in AC adaptor connection with ...

Page 23: ... 23 Dip switch setting Dip switch setting Dip switch setting Dip switch setting Select proper voltage supported dip switching setting 115 115 115 115V V V V 100V 120V 230V 230V 230V 230V 200V 240V ...

Page 24: ...operating operating operating operating Power on POS accessory and peripherals first before POS power on 1 1 1 1 Press power button in POS unit It will be lighted on POWER LED 2 2 2 2 Confirm Windows booting if it is fine ...

Page 25: ... close all application programs before Windows termination Please close all application programs before Windows termination Please close all application programs before Windows termination We recommend you to use grounded power connection in AC adaptor connection with power code 1 1 1 1 Select Turn off Computer on Start in Windows initial screen 2 2 2 2 Click Turn off in close windows ...

Page 26: ...lay MSR Magnetic Card Reader and Printer OPOS driver installation OPOS driver installation OPOS driver installation OPOS driver installation Installation method Component is registered automatically with clicking SETUP EXE in driver CD We recommend you to have guide service to use our OPOS system from our customer service center Folder contents of POS terminal installation driver 1 CHIP SET DRV in...

Page 27: ... as LF94510J 86A When the BIOS Setup configuration jumper is set to configure mode and the computer is powered up the BIOS compares the CPU version and the microcode version in the BIOS and reports if the two match The BIOS Setup program can be used to view and change the BIOS settings for the computer The BIOS Setup program is accessed by pressing the F2 key after the Power On Self Test POST memo...

Page 28: ...s Table 27 lists the function keys available for menu screens Table 27 BIOS Setup Program Function Keys Table 27 BIOS Setup Program Function Keys Table 27 BIOS Setup Program Function Keys Table 27 BIOS Setup Program Function Keys Key s Key s Key s Key s Description Description Description Description Selects a different menu screen Moves the cursor left or right Selects an item Moves the cursor up...

Page 29: ...ment Information Format MIF database which contains information about the computing system and its component Using SMBIOS a system administrator can obtain the system types capabilities operational status and installation dates for system components The MIF database defines the data and provides the method for accessing this information The BIOS enables applications such as third party management ...

Page 30: ...as set to Disabled in the BIOS Setup program 6 After the operating system loads the USB drivers all legacy and non legacy USB devices are recognized by the operating system and Legacy USB support from the BIOS is no longer used 7 Additional USB legacy feature options can be access by using Intel Integrator Toolkit To install an operating system that supports USB verify that Legacy USB support in t...

Page 31: ...es are available in the Integrator s Toolkit utility Check the Intel website for details 3 3 3 3 6 6 6 6 2 2 2 2 Custom Splash Screen Custom Splash Screen Custom Splash Screen Custom Splash Screen During POST an Intel splash screen is displayed by default This splash screen can be augmented with a custom splash screen The Intel Integrator s Toolkit that is available from Intel can be used to creat...

Page 32: ...e Yes USB removable drive a USB Flash Drive for example Yes USB diskette drive with a 1 44 MB diskette NO USB hard disk drive NO BIOS recovery BIOS recovery BIOS recovery BIOS recovery http support intel com support motherboards desktop 3 3 3 3 8 8 8 8 Boot Options Boot Options Boot Options Boot Options In the BIOS Setup program the user can choose to boot from a diskette drive hard drive USB driv...

Page 33: ...ked even if the following devices are not present Video adapter Keyboard Mouse 3 3 3 3 8 8 8 8 4 4 4 4 Ch Ch Ch Changing the Default Boot Device anging the Default Boot Device anging the Default Boot Device anging the Default Boot Device d d d during POST uring POST uring POST uring POST Pressing the F10 key during POST causes a boot device menu to be displayed This menu displays the list of avail...

Page 34: ... 3 9 9 9 9 2 2 2 2 BIOS Boot Optimizations BIOS Boot Optimizations BIOS Boot Optimizations BIOS Boot Optimizations Use of the following BIOS Setup program settings reduces the POST execution time In the Boot Menu set the hard disk drive as the first boot device As a result the POST does not first seek a diskette drive which saves about one second from the POST execution time In the Peripheral Conf...

Page 35: ...ter either password to boot the computer For enhanced security use different passwords for the supervisor and user passwords Valid password characters are A Z a z and 0 9 Passwords may be up to 16 characters in length Table 30 shows the effects of setting the supervisor password and user password This table is for reference only and is not displayed on the screen T T T Table 30 Supervisor and User...

Page 36: ...ocedure rocedure Cannot access LAN Check if hub or switch is working correctly Check the RJ45 cable connection Check if the RJ 45 LEDs are on Reinstall LAN card Replace motherboard 4 4 4 4 2 2 2 2 MSR MSR MSR MSR trouble trouble trouble trouble S S S Symptom ymptom ymptom ymptom C C C Corrective orrective orrective orrective P P P Procedure rocedure rocedure rocedure MSR does not response Check MS...

Page 37: ...rouble S S S Symptom ymptom ymptom ymptom C C C Corrective orrective orrective orrective P P P Procedure rocedure rocedure rocedure LCD backlight doesn t work Confirm LCD cable connection Check inverter cable connection Replace inverter cable Change LCD panel 4 4 4 4 5 5 5 5 Touch screen Touch screen Touch screen Touch screen trouble trouble trouble trouble S S S Symptom ymptom ymptom ymptom C C C...

Page 38: ...pply unit 4 4 4 4 7 7 7 7 PS 2 K PS 2 K PS 2 K PS 2 Keyboard eyboard eyboard eyboard trouble trouble trouble trouble S S S Symptom ymptom ymptom ymptom C C C Corrective orrective orrective orrective P P P Procedure rocedure rocedure rocedure PS 2 Keyboard is not work Check card reader cable In non setting with card reader check CN6 jumper 4 4 4 4 8 8 8 8 Boot Boot Boot Boot trouble trouble trouble...

Page 39: ...trouble trouble trouble trouble S S S Symptom ymptom ymptom ymptom C C C Corrective orrective orrective orrective P P P Procedure rocedure rocedure rocedure Printer is not operated Check printer power supply Replace printer paper roll Check printer cable ...

Page 40: ...apter Chapter 5 5 5 5 Motherboar Motherboar Motherboar Motherboard d d d jumper setting jumper setting jumper setting jumper setting 5 5 5 5 1 1 1 1 Motherboard Motherboard Motherboard Motherboard Layout Layout Layout Layout ...

Page 41: ... ATX12V E E E E GMCH fan header F F F F Chassis fan header G G G G Intel Atom processor H H H H Intel 82945GC GMCH I I I I DIMM socket J J J J Main power connector K K K K Parallel ATA IDE connector L L L L SATA connectors 2 M M M M Front panel I O header N N N N Battery O O O O Intel 82801GB I O Controller Hub ICH7 P P P P BIOS Setup configuration jumper block Q Q Q Q Front panel USB headers S S ...

Page 42: ...stem using the Realtek ALC662 high definition audio codec Vide Vide Vide Video o o o Intel GMA950 onboard graphics subsystem Legacy I O Control Legacy I O Control Legacy I O Control Legacy I O Control SMSC LPC47M997 based Legacy I O controller for hardware management serial parallel and PS 2 ports Peripheral Peripheral Peripheral Peripheral Interfaces Interfaces Interfaces Interfaces Eight USB 2 0...

Page 43: ... 43 5 5 5 5 2 2 2 2 Diagram Diagram Diagram Diagram Diagram of the major functional areas The S Video connector is not available on the atom Board ...

Page 44: ...g r setting r setting r setting COM2 and COM3 use own daughter board separately from main board Install Serial port own driver and check normal port recognition status It is possible to download driver from our web 5 1 6 2 Pin 9 12V output 5 1 6 2 Pin 9 5V output COM3 COM2 COM3 COM2 COM3 COM2 COM3 COM2 ...

Page 45: ...ersion and the microcode version in the BIOS and reports if the two match Function Function Function Function Mod Mod Mod Mod Jumper Setting Jumper Setting Jumper Setting Jumper Setting Configuration Configuration Configuration Configuration Normal 3 3 3 3 2 2 2 2 1 1 1 1 1 1 1 1 2 2 2 2 The BIOS uses current configuration information and passwords for booting Configure 3 3 3 3 2 2 2 2 1 1 1 1 2 2...

Page 46: ... 1 Always disconnect the unit from the power outlet 2 Remove all cables away from POS main unit before repairing 3 Keep all components in the static proof packaging on shipping until ready for installation 4 If it is not activated even on power status after repairing please turn off the POS unit and contact customer service center for proper follow up 5 We recommend checking power supply PSU and m...

Page 47: ... 47 1 1 1 1 Drive 2 screws out like the above and take off hinge cover 2 2 2 2 Screw 8 pcs out from the frame under the hinge cover area ...

Page 48: ... 48 3 3 3 3 Pull out main unit from the stand 4 4 4 4 Complete main unit dissection ...

Page 49: ... 3 Fix MSR with 2 screws It is supported to It is supported to It is supported to It is supported to PS2 USB PS2 USB PS2 USB PS2 USB and and and and Serial port Serial port Serial port Serial port for cable for cable for cable for cable connection connection connection connection ...

Page 50: ... 50 HDD HDD HDD HDD c c c change hange hange hange 1 1 1 1 Take HDD cover out from the unit 2 2 2 2 When press PUSH guide HDD will be come out 3 3 3 3 Insert new HDD and put the cover on ...

Page 51: ...ore motherboard replacement MSR HDD and CDP before motherboard replacement MSR HDD and CDP before motherboard replacement MSR HDD and CDP before motherboard replacement 1 1 1 1 Disjoin 8 screws from the above spot with driver on rear side of main unit and take off the rear cover of main unit Complete re Complete re Complete re Complete rear cover out ar cover out ar cover out ar cover out ...

Page 52: ... 52 2 2 2 2 Drive 10 screws up from the frame after split of rear cover and pull out the frame Finish Finish Finish Finish taking taking taking taking off frame off frame off frame off frame ...

Page 53: ... of FAN and DUCT 4 4 4 4 Separate cable from motherboard Finish Finish Finish Finish i ii isolating solating solating solating motherboard motherboard motherboard motherboard 5 5 5 5 Assembly in opposite procedure of the above after connecting cable to motherboard ...

Page 54: ... is the same of taking off rear cover and frame with motherboard It is the same of taking off rear cover and frame with motherboard It is the same of taking off rear cover and frame with motherboard change procedure change procedure change procedure change procedure Please refer to Please refer to Please refer to Please refer to 50 50 50 50 page page page page 2 2 2 2 Split heat sink from the main...

Page 55: ... 55 3 3 3 3 Separate the connector from the motherboard 4 4 4 4 Loosen 2 screws 5 5 5 5 Pull up HEATSINK separate from motherboard ...

Page 56: ... first before replacement of MSR HDD and CDP first before replacement of MSR HDD and CDP first before replacement of MSR HDD and CDP first before replacement of P P P Po o o ow w w we e e er supply unit r supply unit r supply unit r supply unit 1 1 1 1 Separate rear cover after 8 screws out from the marked spot with driver in rear side of main unit 2 2 2 2 Take off frame with 10 screws out after p...

Page 57: ...r frame removal Complete to Complete to Complete to Complete to extract Po extract Po extract Po extract Pow w w we e e er supply unit r supply unit r supply unit r supply unit 4 4 4 4 Assembly in opposite steps after replacement of power supply unit ...

Page 58: ...8 RAM change RAM change RAM change RAM change 1 1 1 1 Press and vend the grip to each side like the above 2 2 2 2 Pull out RAM card 3 3 3 3 Locate new RAM card for replacement on slot and push that to fix ...

Page 59: ...in power cable attach that cable on the rightmost pins of the main power connector leaving pins 11 12 23 and 24 unconnected Pin Pin Pin Pin Signal Name Signal Name Signal Name Signal Name Pin Pin Pin Pin Signal Name Signal Name Signal Name Signal Name 1 3 3 V 13 3 3 V 2 3 3 V 14 12 V 3 Ground 15 Ground 4 5 V 16 PS ON power supply remote on off 5 Ground 17 Ground 6 5 V 18 Ground 7 Ground 19 Ground ...

Page 60: ...e Signal Name Pin Pin Pin Pin Signal Name Signal Name Signal Name Signal Name 1 Ground 2 Ground 3 12 V 4 12 V CAUTION CAUTION CAUTION CAUTION The 5 V standby line from the power supply must be capable of providing adequate 5 V standby current Failure to do so can damage the power supply The total amount of standby current required depends on the wake devices supported and manufacturing options Add...

Page 61: ...ication Power supply specification Power supply specification Po Po Po Pow w w wer Type er Type er Type er Type ATX Operating Operating Operating Operating 0 60 C 32 140 F Temperature Operating Humidity Temperature Operating Humidity Temperature Operating Humidity Temperature Operating Humidity 0 90 relative humidity non condensing Size Size Size Size W W W W x x x x L L L L 83 mm x 170 mm AC INPU...

Page 62: ...232 COM 4 Reserved for VFD Standard I O Standard I O Standard I O Standard I O Parallel Parallel Parallel Parallel 1 port USB USB USB USB Rear 3 Side 2 PS 2 PS 2 PS 2 PS 2 Mouse 1 Keyboard 1 RS RS RS RS 232 232 232 232 COM1 COM 2 3 with 5 12V power output on 9pin LAN LAN LAN LAN GbE LAN Audio Audio Audio Audio 1 Line out Line in Mic Option Option Option Option MSR MSR MSR MSR Comply with ISO 7811 ...

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