WARRANTY
F.A.Q.(Frequently Ask Question)
Authorization must be obtained from the supplier before returning
items for any reason.
When requiring a RA (Return Authorization), please include data
regarding the defective reason, the meters are to be returned along
with good packing to prevent any damage in shipment and insured
against possible damage or loss .
The meter is warranted to be free from defects in material and
workmanship for a period of one years from the date of purchase.
This warranty covers normal operation and does not cover batteries,
misuse,abuse, alteration, tampering, neglect, mproper maintenance,
or damage resulting from leaking batteries. Proof of purchase is
required for warranty repairs.
RETURN AUTHORIZATION
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FAQ:
If I can't down load and the display won't active, what
should I do ?
Ans
: Make sure you have selected correct baud rate. Select 9600
baud rate for all the models (except 8818). This is to ensure you
could download quicker by selecting correct baud rate value.
FAQ: If the logger is not flashing , how should I do ?
Ans:
If you were set up Magnet start function ( for 88128/8829/8829)
, when a magnet passes over the middle of rear side , the logger
is not flashing, change with a new and stronger magnetism and
try it again. Make sure the flashing interval is the same as
programmed sampling time . If you were set 5 minutes as sample
rate , the LED will just flash every 5 minutes .
