Care and maintenance
• Do not expose the headset to liquid, moisture or humidity.
• Do not use abrasive cleaning solvents to clean the headset.
• Do not expose the headset to extremely high or low tempera-
tures.
• Do not dispose of the headset in a fire.
• Do not drop or exert excessive force on the headset as you may
damage the internal circuit.
• Do not attempt to disassemble the headset as it will void the
warranty.
Troubleshooting
My headset will not turn on
• The battery is low and needs to be recharged.
The red LED is not on when charging?
• Make sure the charging cable is properly connected to the
headset.
• If the headset is not used for an extended period of time, you
may have to charge the battery for 30 minutes prior to seeing the
red LED appear.
The sound is cutting out
• The average operating distance for this Class II device is 33 feet
(10 meters). Interior walls, wireless routers, and cordless phones
can reduce this operating distance.
I cannot pair the headset with a device.
• This headset will only work with devices that support the
following Bluetooth profiles: A2DP, AVRCP, HFP, HSP
• Be sure to select “BTH010” from the list of found devices. Some
phones require you to scroll through a list of previously paired
devices.
I still cannot get my speaker to work
• Call our Help Desk at 1(888) 992-4639
