802.11g Wireless USB Adapter
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Chapter 6. Troubleshooting
This chapter provides solutions to problems that may occur during installation
and operation of the AWU354 adapter. For more troubleshooting tips, please visit
our website at www.aziocorp.com.
1. The AWU354 does not work properly.
Disconnect and reinsert the AWU354 into your PC’s USB slot. Do not use a
hub.
Right click on ‘My Computer’ and select ‘Properties’. Select device manager
and click on Network Adapter. You will find the AWU354 adapter if it is
installed successfully. If you see a yellow exclamation mark, the resources
are conflicting.
To resolve a resource conflict, please check the following: Make sure that
your PC has a free IRQ (Interrupt Request, a hardware interrupt on a PC.)
Make sure that you have inserted the right adapter and installed the proper
driver.
If the AWU354 does not function after attempting the above steps, remove
it and do the following: Uninstall the driver software from your PC. Restart
your PC and repeat the hardware and software installation as specified in
this User Guide.
2. I cannot communicate with the other computers linked via Ethernet in
the Infrastructure configuration.
Make sure that the PC to which AWU354 is associated with is powered on.
Make sure that AWU354 is configured on the same channel and with the
same security options as the other computers in the Infrastructure
configuration.
3. What should I do when the computer with AWU354 installed is unable
to connect to the wireless network and/or the Internet?
Check that the LED indicators for the broadband modem are indicating
normal activity. If not, there may be a problem with the broadband
connection.
Check that the LED indicators on the wireless router are functioning
properly. If not, check that the AC power and Ethernet cables are firmly
connected.
Check that the IP address, subnet mask, gateway, and DNS settings are
correctly entered for the network.
In Infrastructure mode, make sure the same Service Set Identifier (SSID)
is specified on the settings for the wireless clients and access points.
In Ad-Hoc mode, both wireless clients will need to have the same SSID.
Please note that it might be necessary to set up one client to establish a
BSS (Basic Service Set) and wait briefly before setting up other clients. This
prevents several clients from trying to establish a BSS at the same time,
which can result in multiple singular BSSs being established, rather than a
single BSS with multiple clients associated to it.
