Azio ENC211-U41, User Manual

Page 1: ...AZiO USB 2 0 Mobile HD Kit User s Guide ...

Page 2: ... 13 Naming your Drive 14 Partitioning Formatting the Drive 15 Formatting for Mac PC compatibility 15 Partitioning Formatting in Windows XP or 2000 15 Partitioning Formatting in Windows Me or 98SE 16 Formatting in Mac OS X 17 Formatting in Mac OS 9 17 How to safely dismount the Drive 18 Frequently Asked Questions 19 Troubleshooting 20 Troubleshooting for PC users 20 Troubleshooting for Mac users 21...

Page 3: ...ant data This external drive kit is very easy to install is hot swappable and is backed by AZiO Corporation s 1 year Limited Warranty This AZiO product features high quality construction advanced external interface technology and state of the art industrial design assured to provide you with years of reliable performance The information in this guide pertains to the following model ENC211 U41 USB ...

Page 4: ...modify the internal components If the device is malfunctioning contact AZiO Technical Support via the Support page at www aziocorp com support php or call 909 468 1198 Pacific Time during regular business hours Do not expose the device to rain or use it in damp or wet conditions Never place containers of liquids on the device This can damage the device and increase the risk of electric shock short...

Page 5: ...1 AZiO USB 2 0 Mobile HD Enclosure 2 Software CD 3 Leather Carrying Case 4 Quick Start Guide 5 Mail In Registration Card 7 USB 2 0 Cable Mini B to A If you are missing any item listed above please contact Customer Service at support aziocorp com or call 909 468 1198 ...

Page 6: ...Windows Update link Windows 2000 users In order to use the USB 2 0 or the FireWire connection you must have Windows 2000 Service Pack 4 or later Go to www microsoft com and click on the Windows Update link Windows Me USB 2 0 users We strongly recommend getting the latest updates Go to www microsoft com and click on the Windows Update link Windows 98SE users In order to use the USB 2 0 connection y...

Page 7: ... Mac OS X Available interface port USB 2 0 1 1 Mac OS 9 Users Mac OS 9 does not support USB 2 0 If using the USB 2 0 interface on OS 9 the device will operate at USB 1 1 speed USB 1 1 Compatibility This device is backward compatible with USB 1 1 However if you connect this device to a USB 1 1 port it will operate at USB 1 1 speeds up to 12 Mbps ...

Page 8: ...ecifications Model ENC211 U41 USB 2 0 Chipset Cypress Dimensions Length x Width x Height inches 5 4 x 3 3 x 0 7 Length x Width x Height mm 137 x 84 x 18 Weight 0 8 lbs Interface Transfer Rate max Mbps USB 1 1 12 USB 2 0 480 Chassis approved recognized FCC CE UL ...

Page 9: ... the Drive Kit Using your thumb and index finger firmly press the enclosure release latches and gently pull out the front plastic bezel drive carrier Warning When handling the opened kit never touch the PCB printed circuit board It contains sensitive electronics that can be easily damaged ...

Page 10: ...e Drive Kit The Drive Kit PCB contains the interface connector for your hard drive Orient your 2 5 hard drive so that the drives connectors are aligned with the interface connector Install the hard drive by firmly pushing in the hard drive until it is securely connected to the PCB ...

Page 11: ...arrier so that the screw holes at the bottom of the drive are aligned with the screw holes in the plastic carrier With a small Philips screw driver screw the drive to the carrier using the supplied screws Make sure all screws are secure and the drive is firmly mounted on the carrier ...

Page 12: ...corp com 12 3 Re assemble the Drive Kit Close the drive kit by carefully sliding the drive carrier back into the Drive Enclosure making sure the release latches securely locks the carrier in place Your external drive is not ready for use ...

Page 13: ... Computer Windows Explorer If this is not the case you will need to update your Windows Me To get the latest update go to www microsoft com and click on Windows Update link Windows 98SE Users 1 After the drive has been properly connected and turned on the Add New Hardware Wizard should appear with the message Found New Hardware USB 2 0 Storage Adapter Click Next 2 You will then see the message Wha...

Page 14: ... process However you can change the name of a hard drive at any time Mac Users 1 Locate the Drive icon on your computer s Desktop 2 Click and hold the mouse button on the icon s label until it is highlighted 3 Type in a name and press Return Enter PC Users 1 Double click on My Computer 2 In the My Computer window click on the Drive icon 3 In the File menu select Properties 4 Under the General tab ...

Page 15: ...There are several ways to resolve this issue 1 Format the Drive using the Mac OS Extended file system 2 Partition the Drive so that no partition is larger than 128 GB 3 Upgrade to Mac OS 10 3 or later Go to http docs info apple com article html artnum 107483 for details Mac OS X v 10 3 Users If you connect an NTFS formatted disk to a Mac running Mac OS X v 10 3 or later the computer can read the M...

Page 16: ...is complete the Drive will be ready for use Partitioning Formatting the Drive in Windows 98SE or Me If the external hard drive does not mount after you have plugged in and turned on your external drive you will need to partition and format the drive by doing the following 1 Right click on My Computer and click on Properties 2 Click on Device Manager 3 Click on Disk Drives 4 Double click on the dri...

Page 17: ...in the left window of the Disk Utility screen with whatever name you assigned Quit Disk Utility and you should now see the Drive icon on the Desktop Formatting the Drive in Mac OS 9 Before you can re format the Drive you will need to restart your computer from the Mac OS 9 System Software CD that came with your computer or which you purchased as an upgrade 1 Insert the System Software CD into you ...

Page 18: ...e the communications link is severed and the computer can no longer access it PC Users 1 Make sure your computer is no longer accessing the AZiO External Drive 2 In the system tray at the bottom of your screen click the Safely Remove icon 3 Select the Drive After a few seconds Windows will give you a message that it is safely to remove the device 4 Click OK The Drive has dismounted You can then sa...

Page 19: ...e Q Do I need drivers for my External Hard Drive A For USB 2 0 on Windows 98SE you will need to install the USB 2 0 driver found on the supplied USB 2 0 Installation CD All other supported operating systems have the necessary USB 2 0 driver built in with the exception of Mac OS 9 which supports USB 1 but not USB 2 0 You can connect the Drive to a USB 1 port but it will operate at USB 1 speeds up t...

Page 20: ... connections are secure If you have an add on card make sure it is working properly and or update the driver Make sure you properly connected the Drive s internal power cable to the installed IDE drive Make sure you have all the latest updates for your operating system Make sure your Drive is partitioned and formatted using a file system that is compatible with your computer Q The drive gives me a...

Page 21: ...1 This is fine except the Drive will operate at USB 1 1 speeds up to 12 Mbps Q When using a USB 2 0 connection the Drive seems to be operating slower than the rated 480 Mbps A First in order to reach USB 2 0 speeds you need a connection that supports USB 2 0 If the connection only supports USB 1 1 the Drive will operate at USB 1 1 speeds up to 12 Mbps The Drive will auto sense the speed of your US...

Page 22: ...u have no choice but to re initialize reformat the AZiO Drive in order to use it on Mac OS X You will need to copy the data stored on your Drive to another storage device before upgrading to Mac OS X After the upgrade is complete re initialize the Drive on Mac OS X and then copy the data back to it Q Why is my AZiO External Drive asking me to initialize it It was already formatted and it contains ...

Page 23: ...purchase This warranty applies only to the original purchase of the product and is not transferable This warranty does not cover any incompatibilities due to the user s computer hardware software or related system configuration in which the product interfaces The warranty does not cover any damage caused by negligence abuse or non authorized modifications To the maximum extent permitted by applica...

Page 24: ... 24 Contact Information Address 19925 Harrison Ave Walnut CA 91789 Telephone 909 468 1198 Fax 909 839 2629 Website www aziocorp com Customer Service support aziocorp com Technical Support support aziocorp com Pre Sale Questions sales aziocorp com ...

Page 25: ...vation and without obligation to notify any person of such revisions and changes FCC Information FCC Compliance Statement This equipment has been tested and found to comply with the limits for a Class B Digital Device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates us...

Page 26: ...Copyright 2006 by AZiO Corp www aziocorp com 26 ...