Copyright © 2006 by AZiO Corp. – www.aziocorp.com
22
Q: When I connected the Drive to my computer, I got the following
alert message: “Please insert disk ‘untitled’.”
A: If you get this alert message, your Mac is not recognizing your AZiO Drive and
the mouse curser may even freeze on screen. If this happens, hold down the
Apple/Control key and press the Period “.” Key. You should regain control of you
mouse. Restart your computer and rebuild the Desktop. (Refer to the manual
that came with your Mac for instructions on how to rebuild the Desktop. It is
good practice to periodically rebuilt the Desktop anyways). After your Mac
reboots, the AZiO Drive should mount normally and you should not have this
problem again.
Q: I setup my AZiO External Drive on Mac OS 9 and it was working fine.
Then when I upgraded to Mac OS X my computer asked me to re-
initialize the Drive.
A: If this message appears, you have no choice but to re-initialize (reformat) the
AZiO Drive in order to use it on Mac OS X. You will need to copy the data stored
on your Drive to another storage device before upgrading to Mac OS X. After the
upgrade is complete, re-initialize the Drive on Mac OS X, and then copy the data
back to it.
Q: Why is my AZiO External Drive asking me to initialize it? It was
already formatted and it contains data.
A: On Mac OS 9, you may need to initialize a hard drive the first time you
connect it to your computer, even though the hard drive may have already been
formatted. Another reason is that the file system might have become corrupted,
in which case it needs to be repaired. Use disk utility software, such as Norton
Utilities, to repair the disk. Periodic testing of a hard drive is recommended to
keep it in good working order.
Q: Why can’t I transfer files larger than 2 GB?
A: This is a limitation of FAT32 file system. If you plan to use the AZiO Drive on
Mac OS only, and you do not need Windows compatibility, consider re-formatting
the Drive using the Mac OS Extended file system.
