Aztech Singtel FG7009GR AC, Manual

Page 1: ...AZTECH FG7009GR AC Singtel Gigabit Ethernet DUAL BAND 2400 Mbps Wireless AC Residential Gateway SINGAPORE May 2015...

Page 2: ...tion Page 9 5 How to do WPS pairing Page 14 6 Wireless Clients Page 15 7 How to enjoy Wireless AC Page 16 8 Firewall Configuration Page 17 9 Troubleshooting i LED Troubleshooting Page 44 ii Wireless T...

Page 3: ...nection LAN Connection 4 Port Gigabit Ethernet LAN Built in Wireless a b g n ac Dual Band Access Point 2 4GHz and 5GHz Others WPS Wi Fi Protected Setup button support LED Indicators for all interfaces...

Page 4: ...c Zero configuration Internet installation for FTTH Unique Wireless SSID and Wireless Key for each of the unit default wireless credentials are printed on the casing label sticker Dynamic LAN Port map...

Page 5: ...hernet LAN Ports 1 to 4 Wifi 2 4GHz and 5GHz USB IPTV Broadband Ethernet WAN Internet WPS Indicator and button LED ON OFF Indicator and button Front Panel Indicators and Button about the product 5 Azt...

Page 6: ...ztech Technologies 170805 USB 1 USB 2 Ethernet LAN Ports 1 to 4 Ethernet WAN Port Reset button Power Adapter Jack Back Panel Ports and Button about the product 6 Aztech FG7009GR AC Residential Gateway...

Page 7: ...etup 7 Notes 1 5GHz connectivity is recommended for more bandwidth intensive activities such as video streaming within shorter range 2 2 4GHz connectivity is recommended for normal surfing activities...

Page 8: ...ech Technologies 170805 To check the Internet connection for FTTH go to http 192 168 1 254 scroll down to Connection Details FTTH connecting to Singtel Broadband 8 Aztech FG7009GR AC Residential Gatew...

Page 9: ...be found on the casing label sticker The Default Wireless Configuration wireless connection The default wireless authentication is Mixed WPA2 WPA PSK The wireless encryption is TKIP AES Wireless chan...

Page 10: ...g Internet Explorer go to http 192 168 1 254 hover your mouse over the Quick Setup click on Wireless Note by default it will go to 2 4GHz Wireless settings Changing the Wireless Settings wireless con...

Page 11: ...ech Technologies 170805 Note by default it will go to 2 4GHz Wireless settings with 2 4 GHz button highlighted Changing the Wireless Settings wireless connection 10 Aztech FG7009GR AC Residential Gate...

Page 12: ...Aztech Technologies 170805 To change 5 GHz Wireless settings click on 5 0 GHz button Changing the Wireless Settings wireless connection 11 Aztech FG7009GR AC Residential Gateway...

Page 13: ...Aztech Technologies 170805 Connecting to 2 4GHz and 5GHz Band wireless connection 12 Aztech FG7009GR AC Residential Gateway...

Page 14: ...RG once upon pressed WPS LED will start blinking green Step 2 Press the WPS button on client device within 120 seconds from step 1 above Once the connection is authenticated and established WPS LED wi...

Page 15: ...3 Samsung Galaxy S4 Samsung Galaxy Note 10 1 Samsung Galaxy Tab 2 7 0 GT P3113 Samsung Galaxy Note 1 Samsung Galaxy Note 2 Samsung Galaxy Note 3 Samsung Galaxy Note 8 0 with LTE Samsung Galaxy Note 10...

Page 16: ...ony Xperia Z1 Xperia Z Ultra Samsung Galaxy Note 10 1 2014 Edition LTE Galaxy S4 with LTE GT I9505 Samsung Galaxy Note 4 LTE Galaxy S5 Galaxy S6 iPhone 6 iPhone6 Notes 1 This list of devices that supp...

Page 17: ...Aztech Technologies 170805 Incoming and Outgoing Firewall Settings firewall configuration 16 Aztech FG7009GR AC Residential Gateway...

Page 18: ...nch an internet browser and go to http 192 168 1 254 Step 2 Hover mouse over Firewall Configuration click on Outgoing IP Filtering link Step 3 Click on Add button How To Set IP Filtering Outgoing 17 A...

Page 19: ...equired Filter Name Protocol Source IP Address and its port number information as well as Destination IP Address and its port number information Step 4 Click on Apply Save button 18 Aztech FG7009GR AC...

Page 20: ...gies 170805 Step 5 The rule keyed in will be added in the list Note There is a default SingTel rule created in the list please do not remove 19 Aztech FG7009GR AC Residential Gateway How To Set IP Fil...

Page 21: ...nch an internet browser and go to http 192 168 1 254 Step 2 Hover mouse over Firewall Configuration click on Incoming IP Filtering link Step 3 Click on Add button How To Set IP Filtering Incoming Azte...

Page 22: ...equired Filter Name Protocol Source IP Address and its port number information as well as Destination IP Address and its port number information Step 4 Click on Apply Save button 21 Aztech FG7009GR AC...

Page 23: ...Aztech Technologies 170805 Step 5 The rule keyed in will be added in the list 22 Aztech FG7009GR AC Residential Gateway How To Set IP Filtering Incoming...

Page 24: ...Aztech Technologies 170805 Port Forwarding firewall configuration 23 Aztech FG7009GR AC Residential Gateway...

Page 25: ...ogies 170805 Step 1 Launch an internet browser and go to http 192 168 1 254 Step 2 Hover over on Firewall Step 3 Click on Port Forwarding Button How To Set Port Forwarding 24 Aztech FG7009GR AC Reside...

Page 26: ...pointed to Fill in the filed Server IP Address field Step 5 Check Custom Server radio button and fill in the application name for easy reference Step 6 Fill in the respective port numbers to be forwar...

Page 27: ...Aztech Technologies 170805 How To Set Port Forwarding 26 Aztech FG7009GR AC Residential Gateway...

Page 28: ...Aztech Technologies 170805 Step 8 Added rule will be shown How To Set Port Forwarding 27 Aztech FG7009GR AC Residential Gateway...

Page 29: ...Aztech Technologies 170805 DDNS Settings firewall configuration 28 Aztech FG7009GR AC Residential Gateway...

Page 30: ...5 How to Set DDNS 29 Aztech FG7009GR AC Residential Gateway Step 1 Launch an internet browser and go to http 192 168 1 254 Step 2 Hover mouse over Firewall Button Step 3 Click on Dynamic DNS button St...

Page 31: ...O from the drop down menu Step 6 Fill in the Hostname field with the registered hostname to the DDNS provider Step 7 Fill in the respective Username and Password fields accordingly Step 8 Click on the...

Page 32: ...Aztech Technologies 170805 Step 9 Added Hostname will be shown 31 How to Set DDNS Aztech FG7009GR AC Residential Gateway...

Page 33: ...Aztech Technologies 170805 MAC Filtering Settings firewall configuration 32 Aztech FG7009GR AC Residential Gateway...

Page 34: ...0805 How to Set Mac Filtering 33 Step 1 Launch an internet browser and go to http 192 168 1 254 Step 2 Hover over Firewall button Step 3 Click on Mac Filtering followed by Add button Aztech FG7009GR A...

Page 35: ...connected to the RG you can copy and paste the MAC Address from the right hand side at the Network Diagram B If the device is not yet connected to the RG fill in the MAC Address value to be filtered...

Page 36: ...Aztech Technologies 170805 35 How to Set Mac Filtering Aztech FG7009GR AC Residential Gateway...

Page 37: ...Aztech Technologies 170805 Step 8 Added filtered MAC Address will be shown 36 How to Set MAC Filtering Aztech FG7009GR AC Residential Gateway...

Page 38: ...Aztech Technologies 170805 Port Triggering Settings firewall configuration 37 Aztech FG7009GR AC Residential Gateway...

Page 39: ...05 Step 1 Launch an internet browser and go to http 192 168 1 254 Step 2 Hover over Firewall Button Step 3 Click on Port Triggering followed by Add button How To Set Port Triggering 38 Aztech FG7009GR...

Page 40: ...ustom Application radio button and fill in the application name for easy reference Step 5 Fill in the respective port numbers and protocol type and click Save Apply button How To Set Port Triggering 3...

Page 41: ...Aztech Technologies 170805 Step 7 Created rule will be shown in the list How To Set Port Triggering 40 Aztech FG7009GR AC Residential Gateway...

Page 42: ...Aztech Technologies 170805 DMZ firewall configuration 41 Aztech FG7009GR AC Residential Gateway...

Page 43: ...ech Technologies 170805 Step 1 Launch an internet browser and go to http 192 168 1 254 Step 2 Hover over Firewall Step 3 Click on DMZ Host button How To Set DMZ 42 Aztech FG7009GR AC Residential Gatew...

Page 44: ...805 Step 4 Copy the IP Address value from list of clients connected at Network Diagram Step 5 Paste on the DMZ Host IP Address field Step 6 Click on Save Apply button How To Set DMZ 43 Aztech FG7009GR...

Page 45: ...iled to boot Green firmware is loaded to the RAM unit has successfully booted up Off no power or PSU faulty Ethernet LAN 1 4 Blinking Green indicates activity on the port Steady Green Ethernet device...

Page 46: ...inking Green indicates wireless activity Off no wireless device associated with the AP or AP is not activated Wireless 2 4GHz Steady Green wireless device s associated to the wireless AP Blinking Gree...

Page 47: ...s working STB is plugged in and streaming Steady Red STB is not connected to the RG or STB in on DRA mode if STB is connected to the RG or STB is rebooting if STB is connected to the RG or IPTV servic...

Page 48: ...ethernet port is connected to the ONT or an active ethernet device Off No active connection to the WAN ethernet port Internet on FTTH Steady Green connection is up and the interface is with an IP addr...

Page 49: ...reen WPS is ready to connect Off WPS not activated LED ON OFF Steady Green function is active Off function is not active Notes When this function is active all other LEDs from POWER to INTERNET will b...

Page 50: ...es such at blue tooth devices microwave ovens and cordless telephones Water containing equipment filled with water 3 Think of the possibility of wireless channel congestion Please ensure wireless chan...

Page 51: ...re Version troubleshooting Step 1 Launch an Internet Browser Step 2 Fill in the Address bar http 192 168 1 254 and enter Step 3 Click on Device Info link Firmware version information is located in the...

Page 52: ...Aztech Technologies 170805 Accessing the Admin GUI admin gui http 192 168 1 254 singtel Username admin Password H3ll0t3ch 51 Aztech FG7009GR AC Residential Gateway...

Page 53: ...ote that the same client can only connect to either one of the band available at any point of time WHAT IS THE MAXIMUM NUMBER OF CLIENT IT CAN SUPPORT FOR WIRELESS 30 for 2 4GHz band and 30 for 5GHz b...

Page 54: ...h prefix of SINGTEL 5G xxxx Please note that if the wireless client adapter is able to see the 5GHz SSID it does not necessarily mean that it is a Wireless AC client There is a need to check against t...

Page 55: ...e LEDs will be OFF b for troubleshooting purpose do pay attention if this feature is not active active WHAT IS THE EXPECTED AVERAGE WIRED AND WIRELESS AC PERFORMANCE Over a 1Gbps plan tested wired spe...

Page 56: ...perating Frequency 2 4 GHz Yes Yes Yes 5 0 GHz Yes Yes Yes Wireless Connection Mode Wireless a b g n Wireless a b g n ac Wireless a b g n ac Wireless 5GHz Antenna internal 3 3 4 MAC Filtering Not Supp...

Page 57: ...Aztech Technologies 170805 Graphical User Interface Look Feel for previous RG First landing page from http 192 168 1 254 Frequently Asked Questions 56 Aztech FG7009GR AC Residential Gateway...

Page 58: ...Aztech Technologies 170805 Graphical User Interface Look Feel for FG7009GR AC First landing page from http 192 168 1 254 Frequently Asked Questions 57 Aztech FG7009GR AC Residential Gateway...

Page 59: ...hnologies 170805 How to Identify retail Aztech FG7008GR AC and Singtel FG7009GR AC Frequently Asked Questions 58 Aztech FG7009GR AC Residential Gateway Aztech FG7008GR AC Singtel FG7009GR AC Singtel F...

Page 60: ...Road 1 Aztech Building 01 05 Singapore 408694 Hotline 6594 2297 Email support aztech com Operating Hours Monday to Friday 9 00 AM to 6 15 PM Saturday 9 00 AM to 1 00 PM Except Public Holidays support...

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