If the HEPA Filter has not been replaced periodically or is damaged, or if the surface of
the NCCO Reactor is covered with dust or oily substances after disassembly, the removal
capacity of the NCCO Reactor may be drastically reduced and should be replaced.
The lifetime of the filter will vary depending on the environment, amount of usage
and location of the unit.
To maintain optimal operating condition of the unit, only use the recommended filter.
Turn off unit but maintain power supply when replacing filters.
Please follow HEPA Filter Surface Color Changing Indicator to dispose HEPA Filter.
Maintenance & Care
Filter Maintenance and Replacement
RECOMMENDED FILTER CLEANING AND REPLACEMENT CYCLES AND METHODS
Filter
Cycle
Method
HEPA Filter
Every 6-12 months*
Replace
NCCO Reactor
Available to
sustainable use **
Available to
sustainable use **
*The filters cleaning and replacement cycle may vary depending on the operation
environment.
HEPA Filter Surface Color Changing Indicator
No need to Replace
Replacement is
Recommended
Replacement is Needed
FAQ
12
13
1.
2.
3.
4.
**
Q2
A
Can HEPA Filter be washed with water?
NO, the HEPA Filter is made of composite material and washing will
seriously affect its purification capacity.
Q3
A
The air quality has not improved even after the unit has been turned
on for a long time.
If the unit is used in a severely polluted area, the treatment process will
take longer. It is recommended to use the HIGH FLOW MODE or extend
the operational time until the pollution diminishes.
Q4
A
The unit emits an unusual smell or smoke (e.g. smoke, flames or burning)
Turn off the unit and disconnect it from power supply right away. Call the
customer service center immediately or contact with a qualified service
provider.
Q1
A
Please re-check whether the HEPA Filter and NCCO Reactor Combina-
tion has been properly installed. If not, please re-install HEPA Filter and
NCCO Combination.
A ‘DiDiDi’ sound is heard from the unit and the unit is not operational.
