TROUBLESHOOTING
230
TROUBLESHOOTING
If you have a minor problem with your sewing machine, check the following solutions. If the solutions
suggested do not correct the problem, contact your authorized retailer. You can also press
then
for advice about minor sewing problems during sewing. Press
at any time to return to
the original screen.
Problem
Cause
Solution
Page
Upper thread breaks
Machine is not threaded correctly (used the
wrong spool cap, spool cap is loose, the thread
did not catch the needle bar threader, etc.)
Rethread the machine correctly.
29
Thread is knotted or tangled.
Rethread upper and lower thread.
26, 29
Thread is too thick for the needle.
Check needle and thread combinations.
41
Upper thread tension is too strong.
Adjust the thread tension.
50, 174
Thread is twisted.
Use scissors, etc., to cut the twisted thread
and remove it from the race, etc.
—
Needle is turned, bent or the point is dull.
Replace the needle.
39
Needle is installed incorrectly.
Reinstall the needle correctly.
39
There are scratches near the hole of the needle
plate.
Replace the needle plate, or consult your
authorized retailer.
65
There are scratches near the hole in the presser
foot.
Replace the presser foot, or consult your
authorized retailer.
37
There are scratches on the race.
Replace the race, or consult your authorized
retailer.
226
Bobbin thread breaks
Bobbin is set incorrectly.
Reset the bobbin thread correctly.
26
There are scratches on the bobbin or it doesn’t
rotate properly.
Replace the bobbin.
26
Thread is twisted.
Use scissors, etc. to cut the twisted thread
and remove it from the race, etc.
—
Skipped stitches
Machine is threaded incorrectly.
Check the steps for threading the machine
and rethread it correctly.
29
Using improper needle or thread for the
selected fabric.
Check the “Fabric/Thread/Needle
Combination” chart.
41
Needle is turned, bent or the point is dull.
Replace the needle.
39
Needle is installed incorrectly.
Reinstall the needle correctly.
39
Needle is defective.
Replace the needle.
39
Dust or lint has collected under the needle plate. Remove the dust or lint with the brush.
226
Fabric puckers
There is a mistake in the upper or bobbin
threading.
Check the steps for threading the machine
and rethread it correctly.
26, 29
Spool cap is set incorrectly.
Check the method for attaching the spool cap,
then reattach the spool cap.
29
Using improper needle or thread for the
selected fabric.
Check the “Fabric/Thread/Needle
Combination” chart.
41
Needle is turned, bent or the point is dull.
Replace the needle.
39
Stitches are too long when sewing thin fabrics. Shorten the stitch length.
49
Thread tension is set incorrectly.
Adjust the thread tension.
50, 174
Wrong presser foot.
Use the correct presser foot.
243
High-pitched sound
while sewing
Dust or lint is caught in the feed dogs.
Remove the dust or lint.
226
Pieces of thread are caught in the race.
Clean the race.
226
Upper threading is incorrect.
Check the steps for threading the machine
and rethread the machine.
29
There are scratches on the race.
Replace the race, or consult your authorized
retailer.
226
Cannot thread the
needle
Needle is not in the correct position.
Press the “Needle Position” button to raise the
needle.
3
Threading hook does not pass through the eye
of the needle.
Press the “Needle Position” button to raise the
needle.
3
Needle is installed incorrectly.
Reinstall the needle correctly.
39
Summary of Contents for Ellegante2 BLG2-NZ
Page 1: ......
Page 2: ......
Page 7: ...v...
Page 12: ...Contents x...
Page 54: ...CHANGING THE NEEDLE 42...
Page 68: ...USEFUL FUNCTIONS 56...
Page 126: ...SEWING THE STITCHES 114...
Page 208: ...EMBROIDERY APPLICATIONS 196...
Page 236: ...USING THE MEMORY FUNCTION 224...
Page 254: ...UPGRADING YOUR MACHINE S SOFTWARE 242...
Page 265: ...Index 253...
Page 266: ......
Page 267: ......
Page 268: ...English 882 S95 XE2638 001 Printed in Taiwan...
