Troubleshooting
251
7
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Troubleshooting
If the machine does not operate correctly, check for the following points/issues before requesting service.
If the suggested remedy does not correct the problem, contact your Baby Lock retailer.
Symptom
Probable Cause
Remedy
Reference Page
The embroidery
machine does not
operate.
The machine is not turned on.
Turn on the embroidery
machine.
p.38
The machine has not been
unlocked.
Touch the unlock key.
p.63
The start/stop button was not
pressed.
With the machine unlocked,
press the start/stop button.
p.63
The needle
breaks.
The needle is not installed
correctly.
Correctly install the needle.
p.86
The needle set screw is loose.
Use the Allen screw driver to
securely tighten the needle set
screw.
p.86
The needle is bent or blunt.
Replace the needle with a new
one.
p.33, 86
The area around the hole in the
needle plate is damaged.
1
Scratches/Burrs
Replace the needle plate.
Consult your nearest Baby Lock
retailer.
The needle hits/touches the
needle plate.
1
Needle
2
Hole in needle plate
3
Needle hits hole
Replace or consult your nearest
Baby Lock retailer.
p.86
The presser foot is set too high
and not correctly positioned.
The needle hits/touches the
presser foot.
Consult your nearest Baby Lock
retailer.
Summary of Contents for Embroidery Professional PLUS BMP9
Page 1: ......
Page 20: ...18...
Page 136: ...EMBROIDERING SETTINGS 134...
Page 192: ...SELECTING EDITING SAVING PATTERNS 190...
Page 268: ...APPENDIX 266...
Page 276: ...English 885 T05 XE6418 001 Printed in Taiwan...