Gallant XL User Manual
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Troubleshooting
You can correct many problems on your own. If you need additional help, contact your local, authorized
Baby Lock retailer who supports you and your machine. You can also contact Baby Lock Product Support at
1-800-313-4110.
First, check the following:
1.
The AC power cord is properly connected (at both ends) and the power switch is turned on.
2.
Confirm that all cables are properly seated into their connections.
3.
Turn off the machine completely. Wait for at least ten seconds and then turn it back on.
If the above checks do not solve the problem, refer to the information below.
Skipped Stitches
Corrective Measure(s)
The needle is damaged, dull,
bent, or installed improperly
•
Replace the needle often, normally once or twice per day for
continuous quilting or at least once per quilt. Use only the
recommended needle system.
•
Always change the needle if the needle has struck any hard
object such as a pin. The tip of the needle can become
damaged or burred, resulting in fabric damage, as well as
skipped stitches, thread breakage, or shredding.
•
Always change the needle if it has been hit, bumped or pulled
off center while maneuvering the machine over the quilt. A
slightly bent needle can be a major cause of skipped stitches.
Incorrect needle size
•
Use the proper size needle for the job. Start with matching the
needle size with the thread; consult the chart on your Gallant
XL Quick Reference Card. Some battings and fabrics used in
quilting may require a larger size needle.
•
You will need to experiment to determine which works best
with your combination of fabric, thread, and batting.
Fabric is too tight on the frame
• Loosen the fabric tension on the frame. Fabric that is tensioned
too tight causes the fabric to bounce while quilting. This can
result in skipped stitches.
Thread tension too tight
• Check bobbin case tension and then check top thread tension.
•
For more information about adjusting tension, see Bobbin
and Bobbin Tension in the Using Your Machine section of this
manual.
