BY16-101-003-04 / English
15/15
WARRANTY
From the date of purchase, Henergy warrants the Backyard 2 Burner Gas Grill workmanship and/or materials to the
original purchaser for:
5 years on burner
1 year on valves, body and cart, igniter, cooking grates and other related parts.
Henergy’s obligations under this warranty are limited to the following guidelines:
This warranty does not cover units that have been altered/modified or damaged due to normal wear, rust, abuse,
improper maintenance and/or improper use.
This warranty does not cover surface scratches, rust or heat damage to the finish, which is considered normal
wear.
May elect to repair or replace damaged units covered by the terms of this warranty.
This warranty extends to the original purchaser only and is not transferable or assignable to subsequent
purchasers.
This warranty does not cover any failures or operating difficulties due to accident, abuse, misuse, alternation,
misapplication, improper installation or improper maintenance or service by you or any third party, or failure to
perform normal and routine maintenance on the product as set out in this Assembly and Operating Instructions.
We require reasonable proof of purchase. Therefore, we strongly recommend that you retain your sales receipt or
invoice. To obtain a replacement parts for your Backyard Grill under the terms of this warranty, please contact
Customer Service. A receipt will be required. We will not be responsible for any units forwarded to us without prior
authorization.
Except as above stated, we make no other expressed warranty.
The implied warranties of merchantability for a particular purpose are limited in duration to those listed above from
the date of purchase, some states do not allow limitations on how long an implied warranty lasts, so the above
limitation may not apply to you.
We disclaims all warranties for products that are purchased from sellers other than authorized retailers or distributors,
including the warranty of merchantability or the warranty of fitness for a particular purpose.
Any liability for indirect, incidental or consequential damages arising from the failure of the grill to comply with this
warranty or any implied warranty is excluded, customer acknowledges that the purchase price charged is based upon
the limitations contained in the warranty set out above. Some states do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives
you specific legal rights, and you may also have other rights which vary from state to state.
This limited warranty gives the purchaser specific legal rights, a purchaser may have other rights depending upon
where he or she lives. Some jurisdictions do not allow the exclusion or limitation of special, incidental or
consequential damages, or limitations on how long a warranty lasts, so the above exclusion and limitations may not
apply to everyone.
We do not authorize any person or company to assume any other obligation or liability in connection with the safe,
installation, use, removal, return, or replacement of its equipment, and no such representations are binding on us.
Henergy Group (HK) Limited
Flat G1, 35/F, Legend Tower, No. 7 Shing Yip Street, Kwun Tong, Kowloon, Hong Kong.
Should you encounter any problem and for assistance, contact our customer service at:
customercare@henergy-group.com or 1-844-827-7693
