Badanamu World Installation Guide – 6 –
• The Learning Pen 2 is very low on battery. Please follow the
instructions for charging your Learning Pen 2 on page 4 of this guide.
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The Learning Pen 2 won’t turn on.
The Learning Pen 2 is not reading the content.
I don’t see any lights when I charge the Learning Pen 2.
The Learning Pen 2 will not pair with my device.
Troubleshooting
• Make sure the Learning Pen 2 is powered on.
• Make sure the game board is clean and dust free.
• Make sure that you are using the Learning Pen 2 with a
Learning Pen 2 game board.
• If the battery is very low, the status light may not blink.
In this case, charging the Learning Pen 2 may take up
to 3 hours.
• Be sure that your mobile device or computer’s
bluetooth is enabled.
• Check to see if your device is already paired with any
other Bluetooth devices. If so, please disconnect and
try to pair the Learning Pen 2 again.
• Consult your device’s manual for more information on
how to pair with Bluetooth devices.
