Warning and Alarm Message Codes
Failure Codes
Code
Description
Correction
F01
blank screen
Firmware error Cannot boot up
• Update firmware
• Send in transmitter for repair or replace transmitter
• This message is not stored in the
ALARM HISTORY
F02 ELECTRONIC
ERROR
Multiple watchdog timeout
• Contact factory
• Message remains until firmware is updated
• Update firmware
• Repair or replace transmitter
F03 ELECTRONIC
ERROR
Hardware error
• Error remains until the transmitter is rebooted Reboot transmitter
• If error repeats, repair or replace transmitter
F10 LOW SIGNAL
Signal strength is below cutoff
• Empty pipe
• Improper programming/incorrect parameter values
• Improper transducer spacing
• Non-homogeneous pipe wall
• To test the meter off the flow system, you can cap a short section pipe and
fill with it with water Then set up and test the meter Although no flow will
occur, there should be a signal
F11 HIGH SIGNAL
Signal strength is oversaturated
• Change transducer mounting from V-mount to W-mount or Z-mount to
V-mount
• Enable shunt resistor
Check Function Codes
Code
Description
Correction
C01 CURRENT TEST
Current output is in test mode
Change Current Output from Test Mode
C10 OUTPUT #1 FREQUENCY TEST
Output #1 is in frequency test mode
Change Output #1 from Test Mode
C20 OUTPUT #2 FREQUENCY TEST
Output #2 is in frequency test mode
Change Output #2 from Test Mode
Troubleshooting
Page 33
May 2021
TTM-UM-02537-EN-06