Troubleshooting
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MID_M1000_BA_02_1802
6. Troubleshooting
The following error messages can be displayed:
Description Possible cause
Recommended action
Coil
Disconnected
Meter not connected.
Connection to meter interrupted.
Detector electronics or coils
defective.
Check if meter is connected and
make sure that cable connection is
not interrupted.
Otherwise contact Service
Department.
Coil Shorted Coil cables shorted
Check coil cables
Empty pipe
Pipe may not be full
Medium with low conductivity
Cable broken or disconnected
Make sure that pipe is always filled at
the measuring point.
Eventually calibrate new, see
calibration of fluid monitoring
Check the cable for the empty pipe
signal
Range
Actual flow rate is exceeding the
programmed full scale by more
than 25 %
Reduce flow rate or increase the
programmed full scale.
Pulse Output Pulse rate exceed the maximum
Reduce pulse scale (pulse/unit)
and/or reduce pulse width
configuration
AD Error
Input signal from detector too high. Check the grounding scheme of the
meter installation. See grounding
section in manual.
Excitation
Frequency
The excitation frequency is too
high for this detector
Decrease the excitation frequency in
the Meter Setup
EEPROM
Configuration file is missing
Contact support
Configuration Configuration file is corrupted
Contact support
Low Battery
Low backup battery (memory)
Contact support
Measure
Timeout
Measurement was not completed
within specific time
Contact support
Some frequently occurring errors are listed in the following:
Other error
Possible Cause
Recommended Action
Meter does
not function
No auxiliary power.
Provide auxiliary power.
Fluid is
flowing,
however
display shows
zero
Signal cable is not connected or
connection is interrupted.
Detector installed opposite to
forward flow direction (see arrow
on type plate).
Connection cable for coils or
electrodes mixed-up.
Check signal cable.
Turn detector by 180°.
Check connection cable.
Summary of Contents for ModMAG M1000
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