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General
I would like to have louder
sound by connecting additional
speakers
Subject to the TV model and connections, it is possible to connect the TV to
an external amplifi er or surround sound (subject to connections/inputs on the
device) as follows:-
1) Connect a COAX cable* from the TV’s COAX output to your amplifi er/
surround systems COAX input
2) Connect a 3.5mm jack to L/R phono cable* from the TV’s headphone socket
(where fi tted) to your amplifi er/surround sound L/R input. Please note sound to
the TV’s speakers will be disabled.
3) On selected models, it maybe possible to connect a SCART input/output*
switch with an additional L/R Phono cable* to the TV’s SCART socket and to
the L/R Phono Input of your amplifi er/surround sound. Please note due to
copyright laws it is not possible to output video/sound from the TV on certain
sources, i.e. HDMi, DVD etc.
*cables and switches mentioned are available to purchase separately from
your retailer.
General
Why are some options in the
menu unavailable and greyed
out
Some options are only available in certain sources, i.e. HDMI, PC/VGA. They are
unavailable in the other sources where they have no aff ect.
TV
I have tuned in Digital TV but
I am not receiving any or all
of the channels and/or the
channels I receive are breaking
up
1) Check you are in an area that can receive Digital TV. Visit www.freeview.co.uk
or call 08701 111 270.
2) Check you are using an aerial that is able to receive a good digital signal.
In most cases, you will need an outdoor digital hi-gain/wideband aerial. In
areas that have excellent Digital TV coverage, you may be able to use a loft
type aerial but it is highly likely that you will also need to connect a booster
between the back of the TV and the TV aerial wall socket. Unfortunately, to
receive a good enough digital signal, it is not possible to use a portable/
indoor type aerial. This may change once the analogue signal is switched off in
2011/2012 and the Digital signal strength is increased.
TV
I have re-tuned my television
but when I switch it off it is not
storing the channels
Complete a fi rst time installation, please refer to the set-up menu section of the
manual for how to do this
VCR/DVD
Recorder
I have connected the TV to my
VCR or DVD Recorder via SCART
but it is not recording
In addition to connecting via SCART, you should connect the aerial cable from
the wall socket to your VCR/DVD Recorder and another aerial cable from the
VCR/DVD Recorder to the TV
Game Consoles
I have connected my PS3 to
the TV via HDMI, but I am not
receiving any pictures or sound
on my Television
1) Ensure the TVs source is on HDMI
2) Check your settings on your PS3 are as per the PS3 instruction manual
Game Consoles
I have connected my Xbox 360
to the TV via Component Cables
(Red, Green & Blue) but I am not
receiving any sound
Component cables only provide HD Pictures. For the sound you will need to
connect the Red & White audio cables on the Xbox to the Red & White phono
inputs on the rear of the TV. Please refer to the ‘Connections’ pages.
USB Mode
I have inserted a USB Memory
Key, but the TV does not
recognise it
Ensure the USB Memory Key is formatted to type FAT32.
USB Mode
Can I use a USB portable hard
drive with my TV?
If you wish to use a portable hard drive larger than 32GB, please note that
it must be formatted to the FAT32 fi le system in order to operate on this TV.
Windows XP/Vista computers are only capable of formatting up to 32GB,
therefore, you will need a software programme/utility to format larger hard
drives. Please refer to the web site for more information.. Please note this
Receiver may not be compatible with all USB HDD devices available in the
market place.
System Lock
I have changed the password
on the television and now
forgotten it
There is a master password of 4711, to gain access to the TV menu and reset
the normal password
FREQUENTLY ASKED QUESTIONS
General Information
